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Project Engineer: Reman
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: SA Reman
Location: H.O. Reman
Reference Number: 4842
Grading: D1
Introduction
Komatsu South Africa is seeking a qualified project Engineer to join the Remanufacturing Division based in Germiston.
Qualifications
- BSc/BEng Mechanical/ Electrical/ Industrial engineering (essential)
- Certificate in Project Management (advantageous)
Experience
- A minimum of 6 years’ experience in an environment related to the field of study, e.g. mechanical, electrical.
- A minimum of 3 years’ experience as a project engineer manager.
Specific knowledge requirements
- MS Excel (Master)
- Microsoft Office (Intermediate)
- SAP BI (Master)
- Valid Driver’s license
- Compilation of data extraction & reporting (such as reliability analysis & improvement action plan establishment experience)
- ISO experience & knowledge, Kaizen methodologies
- Mining or construction project environment and on earth moving equipment such as EDT/Mining Shovel/Support Equipment (Asset Management experience would be beneficial)
- Lean Manufacturing
- Experience in designing new tools and equipment
- Cost analysis and feasibility studies
- Tender processes and contracts negotiation
- Strategic engineering input for the planning and execution of projects
Summary description of role
Engineering Project Management
- Plans continuous improvement projects – one time project-based assignments
- Leads Project management tasks and meetings
- Leads change management and communication, removes project obstacles, tracks success, resolves issues, and prepares progress reports.
- Reports on the impact of continuous improvement initiatives in terms of pre-agreed measures
Liaison & Change Management
- Communicates divisional specific information to all staff as per agreed communication plan from leadership
- Liaises with and fosters sound ethical stakeholder relationships
- Provides visionary change leadership regarding project initiatives
- Provides technical support and guidance to Operations in trouble shooting machine/process/component ICT related system issues
- Trains, coaches and mentors’ operational staff and customers on Komatsu machine ICT systems, e.g. EQP-Care, Real Display, PLM
Continuous Process, Systems & Infrastructure Improvement Projects: Reman Production and Components
- Remains abreast of technical development, tools & best practice in the field of mechanical engineering / management / equipment maintenance / reliability engineering / of industrial engineering/ manufacturing/systems
- Defines the Reman project support strategy
- Leads/coordinates/supports & executes improvement projects/project teams/project initiatives aiming for internal Process, Systems & Infrastructure improvement and loss elimination
- Provides value added services to internal operations customers, e.g. conduct site investigations, technology studies focusing on production cost initiatives in, for example, increasing the reuse of component parts
- Creates relevant SOP (Standards Operating Procedures) documentation
- Analyses production processes with a view to implementation of Kaizen initiatives and improve the Reman process
- Develops accurate SAP Standards that include yield and production rates to track variances and assist in costing
- Manages Capex projects from proposal to completion, tracking KPIs and progress throughout.
- Maintains measurement systems, monitors compliance, reports issues and actions, and communicates project status and results.
Artisan: Millwright (EDT, Rope Shovel, Wheel Loader)
Company: Komatsu South Africa
Reference Number: 6715
Grading: SEIFSA A
EE Position
Introduction
Komatsu South Africa is seeking experienced Millwright Artisans to join our team in Mokopane (Mogalakwena) and Postmasburg (Kolomela). We are looking for Artisans that have atleast 3 years electrical/mechanical experience on Komatsu rope shovels, electric driver trucks, LeTourneau wheel loader or similar machines.
Qualifications:
- Trade Certificate: Millwright (essential)
- Medium voltage certificate (advantage)
Experience:
- 3 years post trade on related earth-moving equipment and mining experience with any of the following: Electric Drive Haul Trucks, LeTourneau Wheel Loaders, P & H Rope Shovel.
Specific knowledge requirements:
- Exposure to earth moving machinery.
- Have good trouble shooting knowledge on machines & familiar with standard tool requirements.
- Computer literate.
- Good understanding of maintenance philosophy.
- Good communication and inter-personal skills.
- Valid driver’s license (essential).
Job description:
- Electrical and Mechanical maintenance and repair work on the related equipment as per the Maintenance contract (s), including any other equipment as would be required to maintain in the area.
- Maintenance and repair work in such a manner so as to maximise the availability of the equipment, and to ensure that the standard is as per the related maintenance schedule.
- Assist with compilation of maintenance reports which are to be utilised when maintaining the equipment and ensure that these reports are utilised during maintenance.
- Report any deviances to the Foreman timeously so that appropriate action can be taken.
- Ensure that the required parts, tools and special tools are available during the services and repairs as planned, so that the repair and maintenance work can be done in the shortest possible time.
- Comply with legal environmental health and safety regulations, Komatsu environmental health and safety standards and customer specific environmental health and safety standards.
- Ensure that the required tools and specials tools are safe to work with, are not lost or stolen and are maintained in a good and safe to use condition.
- Ensure good housekeeping practices are maintained to reflect a positive perspective of Komatsu.
- The successful incumbent must be able to work overtime and standby, as it is required.
Operations Manager
Purpose of Job
This TACTICAL LEVEL LEADERSHIP position in the MINING and CONSTRUCTION/OEM INDUSTRY MANAGES a BRANCH for Komatsu Southern Africa
LEADERSHIP:
1.Planning
2.Human Capital Management
3.Financial Management
4.Contracts/Supplier Management
5.Corporate Governance
6.Liaison- and Change Management
7.Continuous Leadership Development
FUNCTIONS:
1.SHE
2.New Machine Sales
3.Service (RAMP, Workshop, Field) – including management of administrative function relating to service (job costing)
4.Parts Sales (including management of administrative function relating to parts)
5.Warehousing
6.Product Support
7.Credit Control
8.General Branch and Physical Asset Management
Job Responsibilities
Tactical Upper Continuous Leadership Development
Tactical Upper Level Planning
Tactical Upper Contracts/Customer/Supplier Management
Unit Sales
Tactical Upper Corporate Governance
Warehouse management
Credit & Debtors Control
Tactical Upper Liaison- and Change Management
Tactical Upper Financial Management
Parts Sales Management
General physical branch and asset management
Product Support Management
Tactical Upper Human Capital Management
Service
Tactical SHE
Competencies
Adapting to Change
Using Math
Utilizing Feedback
Assembling Talent
Controlling Costs
Managing Time
Building and Supporting Teams
Demonstrating Tenacity and Perseverance
Communicating Effectively
Accepting Responsibility
Developing Talent
Acting as a Champion for Change
Acting with Integrity
Resolving Conflict
Delegating Responsibility
Education
QUALIFICATIONS:
Bsc Engineering Mechanical/Electrical
YEARS OF EXPERIENCE:
- 8 years technical experience
- 4 years in a leadership role in a mining environment, 2 of which should have been at a strategic management level
- Team leadership skills with an ability to lead through influence in a matrix environment
- Post graduate qualifications is an advantage
Snr Operations Manager
Company: Komatsu Namibia
Business Unit: Namibia Mining
Division: Operations
Department: Oranjem Sell
Location: Oranje Admin
Reference Number: 7881
Grading:
Introduction
Komatsu is seeking a dynamic and experienced Senior Operations Manager to lead our team at our Oranjemund Operation. This is a critical leadership role for a results-driven professional with deep expertise in heavy earthmoving equipment and operational excellence within the mining sector.
We are looking for a leader who can drive strategic initiatives, optimize performance, and manage complex relationships with our Tier 1 mining customer.
Minimum Requirements
- Experience:
- 10+ years of experience in the mining industry, specifically servicing Tier 1 mining customers.
- 5+ years of experience in a senior operational management role.
- Demonstrated experience leading technical teams within the Heavy Earthmoving Equipment (HEE) industry.
- Proven business and financial acumen.
- Knowledge:
- Strong knowledge of Komatsu products or equivalent heavy earthmoving equipment used in mining.
- Proficiency in MS Office (Excel, Word, PowerPoint, Visio) and SAP reporting.
Qualifications
- B.Tech/B.Eng Degree (Mining, Mechanical, or Electrical Engineering)
- Management Diploma/Certification (advantage).
Essential Skills
- Strategic leadership and change management.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent negotiation and communication skills, particularly in complex contract discussions.
- Experience in operations and process improvement.
The role:
As the Senior Operations Manager, you will be responsible for the full spectrum of operational management at Kolomela. Your key accountabilities include:
- Strategic Planning: Translate organisational goals into actionable business plans and drive overall site strategy.
- Operational Management: Oversee all site operations, including technical services, supply chain, inventory management, and warehousing.
- Financial Stewardship: Manage budgets, monitor financial performance, and ensure profitability across the depot/branch/customer segment.
- Human Capital Management: Lead, mentor, and develop a high-performing technical team.
- Key Account Management: Build and maintain strong business relationships with Tier 1 customers, lead contract negotiations, and manage key account sales.
- Safety, Health, and Environment (SHE): Ensure stringent compliance and maintain a culture of safety.
- Continuous Improvement: Analyze operational metrics, identify areas for improvement, and implement efficiency strategies.
Purpose of Job
This STRATEGIC LEVEL LEADERSHIP position in the MINING and CONSTRUCTION/OEM INDUSTRY LEADS and DIRECTS a Strategic Customer Segment/ Region/Branch with attached Depots for Komatsu Southern Africa
LEADERSHIP:
1.Planning
2.Human Capital Management
3.Financial Management
4.Contracts/Supplier Management
5.Corporate Governance
6.Liaison- and Change Management
7.Continuous Leadership Development
FUNCTIONS:
1.SHE
2.Key Account Marketing and Sales Management (including contract negotiations)
3.Strategic Product and Application Support
4.Technical Service Management – large scope
5.Supply, Warehousing (inventory management) and Distribution of Units and Parts
6.Management of Depots
7.Consolidated Financial reporting of operations within Region/Branch/Customer segment
Job Responsibilities
Consolidated Financial reporting of operations within Region/Branch/Customer segment
Key Account Marketing & Sales Management (including contract negotiations)
Strategic Continuous Leadership Development
Strategic Liaison- and Change Management
Strategic Contracts/Customer/Supplier Management
Product and Application support for large strategic customers/branches/regions
Strategic Corporate Governance
Strategic SHE
Depot Management
Strategic Level Planning
Tactical Upper Financial Management
Supply, Warehousing (inventory management) & Distribution of Units and Parts
Strategic Human Capital Management
Technical Service Management
Competencies
Adapting to Change
Using Math
Utilizing Feedback
Assembling Talent
Controlling Costs
Managing Time
Building and Supporting Teams
Demonstrating Tenacity and Perseverance
Communicating Effectively
Accepting Responsibility
Developing Talent
Acting as a Champion for Change
Acting with Integrity
Resolving Conflict
Delegating Responsibility
Education
QUALIFICATIONS:
B.Tech/Management Diploma
YEARS OF EXPERIENCE:
10 – 15 years
LEADERSHIP EXPERIENCE INCLUDED IN TOTAL:
1.5 years at tactical management level
2.Intermediate level Komatsu Product Knowledge or at least knowledge of heavy earth moving equipment used in mining/construction
Skills/Additional Requirements
OHSA MS-Office SAP-Reporting
HR Practitioner (Oranjemund)
Komatsu is a leading company within the mining and construction earth moving equipment industry. We are currently seeking for a HR Practitioner in Oranjemund with a B.Degree in Human Resources Management and at least 4 years’ expanded HR exposure.
Requirements:
- B Degree in Human Resources/Industrial Psychology.
- 4 years experience.
- Valid drivers license.
- Studying towards an Honours degree.
Responsibilities:
1. Talent Aquisition
- Plans with the Manager: Talent Acquisition & Development for the recruitment & selection priorities.
- Facilitates the recruitment and selection process roll-out.
- Conducts interviews for vacancies.
- Maintains absolute discretion and maturity in handling sensitive/confidential data.
- Confirms that the vacancy is valid according to the Resource Plan and approved by the HR Committee to be filled.
- Follows- up on the status of internal moves and transfers and that the system is updated accordingly.
- Compiles a report on progress made with vacant positions filled.
- Update SuccessFactors to ensure accurate and timeous reporting.
2. Stakeholder Relationship Management
- Stays abreast of documents changes & renewals of contracts.
- Liaises with key stakeholders/service providers and suppliers.
- Participates in maintaining ethical stakeholder relationships.
- Facilitates disciplinary/grievance procedures.
- Monitors on site supplier risk.
- Monitors completion of hearings, notifications on time for hearing, hearing are attended to timeously.
- Reports on business metrics and data regarding outsourced services/contracts when required.
- Reports on issues/problems and concerns relating to employee realtions and related processes.
- Provides feedback risk & deviations from supplier contracts.
3. Performance Management Facilitation & Administration
- Plans and schedules with line management the Performance Management process and roll-out timelines.
- Facilitates the roll-out of the performance management process.
- Monitors performance progress for the region & provides feedback.
- Provides feedback to HR management.
- Plans & schedules on-boarding sessions in conjunction with leadership.
- Conducts On-Boarding for new and existing employees.
- Confirms site specific (Mining) on-boarding has been arranged for new employees.
- Monitors & follows-up on queries raised by new employees and addressed / resolved.
- Provides feedback report monthly.
5. Plans administrative priorities with leadership and arranges meetings
- Advises on HR policy and procedures pertaining to benefit administration e.g., housing loan, medical, loan, pension, provident fund, leave, etc. which includes the Administrating of retirement, death, funeral, and withdrawal quotations.
- Checks & follows-up on payment of all HR related claims, outstanding death claims, queries and required feedback thereof.
- Prepares and compiles reports on administrative data & information interpreted / administered & HR processes supported.
6. Learning & Development
- Plans learning & development priorities with leadership and arranges meetings.
- Facilitates & administrates learning & development processes and procedures.
- Controls usage of training venues, follows-up on learners attending and the teacher’s availability.
- Prepares and compiles reports on learning & development ratios and statistics.
7. HR Administration Support
- Plans with leadership short term activities to support team.
- Communicates with management, employees, unions, and employer bodies on Employee Related (ER) related queries.
- Assists human resources staff with various human resources administrative duties.
- Records & maintains attendance, Time in Lieu systems, sick leave, absenteeism information, etc. on system.
- Arranges documentation flow through the HR department in respect of relevant HR processes.
- Arranges employee advance in salary payment / loan.
- Checks that all HR administration processes comply with approved policy & procedures.
- Reports daily on administrative duties performed, completion and progress.
Kindly follow link to apply: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=7726&company=komatsusou
Closing date: 30 July 2025
Warehouse Operator III
Company: Komatsu Namibia
Business Unit: Namibia Mining
Division: Operations
Department: Orjmnd Parts
Location: Oranje Parts
Reference Number: 7867
Grading:
Komatsu is a leading company within the mining and construction earth moving equipment industry. We are currently seeking for a Warehouse Operator at our Oranjemund site with Grade 12 and at least 1 year experience in a warehouse environment to do stock counts and inbound/outbound material handling.
Requirements:
- Grade 12 with 25 points.
- One (1) year experience in a warehouse environment.
- Computer literate.
- Valid drivers license.
- SAP experience will be an added advantage.
- Valid Forklift license will be added advantage.
Responsibilities:
- Adhere to SHE policies and procedures.
- Adheres to warehouse plan (planograph) with regard to the binning of stock.
- Responsible for the execution of inbound (receiving, unpacking, checking, binning) and outbound (picking, dispatch) material handlings.
- Responsible for executing daily perpetual stock counts, other cyclical stock counts or ad hoc stock counts as required.
- Basic maintenance and housekeeping.
- Executes general office administration
Assistant: Artisan
Titulo: Asistente Mecânico
Empresa: Komatsu Mozambique Limitada
Unidade: 5311
Departamento: Manutenção
Local: Tete
Referencia: 7681
Komatsu Mozambique Limitada pretende recrutar para o seu quadro Um (1) Asistente Mecânico
O Candidato deve ter os seguintes Requisitos
- Nivel médio
- Certificado de Mecânica
- Carta de Condução valido
- Pelo menos 1 ano de experiência nas maquinas fora da estrada ou areas afins.
- Boas habilidades analíticas
- Capacidade de trabalhar sob pressão e cumprir prazos pré-estabelecidos
- Conhecimento de HST.
- Nacionalidade Moçambicana
Apenas candidatos online para www.komatsu.co.za até 01 de Agosto de 2025 serà considerada valida.
Purpose of Job
This ELEMENTARY LEVEL position in the MINING and CONSTRUCTION/OEM INDUSTRY EXECUTES STANDARDISED GENERAL WORK in assisting the Serviceman in a BRANCH/DEPOT for Komatsu
FUNCTIONS:
1.SHE
2.Basic Maintenance and Housekeeping
Job Responsibilities
Assists in Leading & Directing Africa Operation’s Division (refer leadership role content for detail roles)
Lower Operational SHE
Competencies
Accepting Responsibility
Testing and Troubleshooting
Adapting to Change
Performing Physical or Mechanical Tasks
Reading Effectively
Managing Time
Displaying Technical Expertise
Delivering High Quality Work
Attentive Listening
Working Safely
Demonstrating Tenacity and Perseverance
Education
QUALIFICATIONS:
Form 5, (an added advantage – Trade C)
YEARS OF EXPERIENCE:
0 months
SPECIFIC EXPERIENCE:
Fluent in English and well-presented
Skills/Additional Requirements
Driver’s License – Field Services a requirement
Key Account Manager: Mining (Capital Equipment Sales)
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: Mining Bus
Location: H.O. Marketing
Reference Number: 7062
Grading: D2
EE Position
Introduction:
Komatsu South Africa is seeking an experienced Key Account Manager: Mining to join our dynamic organisation situated at our Head Office in Germiston. This role is an all-encompassing, one point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales.
Qualification:
- Matric
- Engineering related qualification (NQF 7)
- Sales & Marketing diploma advantageous
Experience:
- 5 years mining experience with formal NQF 7 qualification.
- 10 years’ experience if NQF 7 requirement not met.
Specific knowledge requirements:
- Microsoft Applications
- SAP SD
- Salesforce
Summary description of role:
- Stays abreast of customer relationship building opportunities
- Capital equipment sales
- Business Development and Account Management
- Stays abreast of customer issues & business environment along with organizational branding & marketing strategies
- Monitors customer fleet aging and replacement requirements
- Interrogates, research & reports customer performance & opportunities
- Fostering sound, professional internal organisational relationships & leveraging criticisms to grow own capabilities & improve processes
- Fostering sound, professional internal organisational relationships & providing feedback to internal stakeholders to improve service delivery
- Drafts full scope reporting on customers, products, sales, financials & market
- Increases visibility/presence of the Komatsu brand at customer sites by taking part in market drives
- Develops a long-term customer strategy & stays abreast of commodity pricing, markets & exchange rates
- Managed & coordinates the delivery of units upon being awarded the tender
- Participates in the Tender bid process & coordinates the process for modifications
- Manages & coordinates the delivery of the tender according to the terms
- Participates & provides input into Greenfield projects
- Participates in production analyses for application continuous improvement
- Collates and gathers information for use in sales analyses
- Coordinates & monitors compliance to agreements over life cycle of the tender
- Participates/collaborates in audits & monitors customer payments according to schedule/tender agreements
- Monitors that sales data is correctly reflected in systems & drafts standard sales reports, leads & monthly invoicing
- Provides feedback on delivery of equipment according to Tender
- Reports on outstanding debtors payments & conduct internal quarterly reviews
Key Account Manager: Mining ( Capital Equipment Sales)
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: Mining Bus
Location: H.O. Marketing
Reference Number: 7264
Grading: D2
EE Position
Introduction:
Komatsu South Africa has an opportunity for a Key Account Manager to join our Mining Business Development team. The position is based in Kathu. The preferred candidate must have 10 years’ experience in the open-cast mining environment.
Qualification:
- Relevant business degree
Years of experience:
- 10 years’ experience in open cast mining
- 3 years’ experience in a relevant role at the lower tactical level
Job role:
- Formulates the goals and objectives for the Capital Equipment Sales & Key Account aligned with the Divisional Strategies
- Business Development and Account Management
- Interprets and executes tactical plans in functional area
- Implements functional area resource & systems
- Aligns tactical plans, functional priorities and objectives to approved strategic changes
- Devises corrective and preventative plans where deviation is reported for functional area
- Submits progress reports on functional area’s strategy and tactical plan implementation
- Provides input and prepares sections of annual divisional report
- Analyses and formulates the Capital Equipment sales & Key Account functions financial requirements
- Implements and manages functional area’s financial plan and budget
- Prepare financial reports
- Checks and controls functional area income
- Reports any deviations from acceptable governance norms, approved procedures and practices
- Plans and prepares tender/bid process & submits documents for purchase of new goods/services
- Maintains customer & strategic supplier relationships
- Manages contracted services/Service Level Agreements
- Resolves on contractual issues, metrics and other related information for own functional area
- Resolves contractual compliance issues to mitigate risk
- Identifies the impact of potential risk and recommends preventative action plans
- Reports all risks identified and mitigation thereof to executive management
- Collaborates with the SHE functions in the roll out of SHE events for functional area
- Reports on SHE incidents, issues and problems and implements corrective action/policy changes
- Complies and submits required OSHA accidents reports
Parts Administrator
Company: Komatsu South Africa
Business Unit: South Africa
Division: Operations
Department: IS Prt Parts
Location: Isando Parts
Reference Number: [[7397]]
Grading: B3
EE Position
Introduction:
Komatsu South Africa is seeking a passionate Parts Administrator to join their operations team in Germiston. The preferred candidate should have at least 1 year of experience in both sales and warehouse functions. The individual will assist with parts ordering/warehouse functions.
Qualification:
- Grade 12
- Diploma in Supply Chain Management/Logistics Management or NQF 6 related field (advantage).
Experience:
- 1-year experience in a sales and warehouse function.
Specific Requirements:
- MS Excel (Basic)
- SAP Ordering (Basic)
Job Specification:
- Assists with the execution of the parts ordering process.
- Checking receipt of stock and verifying delivery note vs stock delivery.
- Generating required output from the system – picking slips, labels, invoices, delivery notes, goods issued slips.
- Implements the Komatsu Way 5Ss – sorting, organizing, cleaning, ordering, and training.
- Filing all source documentation for financial audit purposes.
- Receiving part from the customer with a physical invoice.
- Capturing stock count results on the system.
- Performing administrative tasks specific to the section, such as help desks, customer liaison, and assisting with specific documentation.
- Prepare parts for return to supplier and follow up on credit notes due.
- Prepare parts to be issued out on Work Orders in advance.
- Carrying out Bin Audits.
- Ensure the corrective administrative measures are followed to receive and return incorrect parts delivered to the warehouse.
Do regular reports on back orders with ETA’s.
Manager: Machine Analytics
Company: Komatsu South Africa
Business Unit: South Africa
Department: Fleet Analyt
Reference Number: 7625
Grading: D1
INTRODUCTION
Komatsu South Africa has an opportunity for a qualified Manager: Machine Analytics with the relevant project management experience to join the CI & Aftermarket team at Komatsu Head Office situated in Sunnyrock, Germiston.
QUALIFICATIONS:
B.Degree in /ICT / Data Analysis or Information Science/ Engineering NQF level 7.
EXPERIENCE:
6 years’ operational experience.
3 years’ leadership experience.
Proven strength in customer service/liaison.
Advanced data analysis & reporting.
SPECIFIC KNOWLEDGE REQUIREMENTS:
Valid Driver’s License.
Occupational Health & Safety Act.
MS advanced Excel, Word, PowerPoint, Outlook, Power BI.
SAP BI Download & Analysis (an added advantage).
SUMMARY DESCRIPTION OF ROLE:
1. Manages the Machine Analytics Section in CS & Aftermarket Division:
- Manages the human resources as per structure.
- Implements procedural & policy changes.
- Engages with internal stakeholders to facilitate business process flow.
- Implements special projectsMonitors results, measures & business process execution.
- Provides input to leadership on business process improvement.
- Devises corrective and preventative plansSubmits progress reports.
- Reports on special projects
2. Change Leadership:
- Leads change from the front by setting an example.
- Applies consistent pressure to change.
- Communicates change expectations to employees.
- Puts communication channels in place.
- Determines & categorises change risk(s).
- Collaborates with HR/Project Team.
- Leads change by taking ownership.
- Provides feedback on change initiatives and the impact on morale.
3. Financial Planning & Budgeting:
- Gathering data for planning process.
- Participating in budgeting committees/meetings.
- Staying abreast of deadlines for submission.
4. Manages Staff Performance:
- Monitors employees’ performance against objectives, standards & measures agreed.
- Reports on performance management plan, implementation & metrics.
5. Machine Analytics Management & Reporting:
- Manages data transfers from OEM.
- Manages the provision of timeous & meaningful reports.
- Manages the machine database.
- Liaises with OEM systems stakeholders re standards/templates.
- Engage with KPS/KLTD & ICT for technical requirements.
- Monitors compliance with communications authorities licensing requirements (Group/cross-border)Monitoring data integration between systems.
- Monitoring internal machine master data.
- Checking registration detailsProvides ad hoc/regular reports to management.
- Provides data to internal stakeholders re fleet trends/analytics.
- Provides input into continuous product improvement initiatives.
- Extracts analytics insights from machine data trends .
Manager: Customer Relationship Management
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: SA RM Prod
Location: H.O. Reman
Reference Number: 7897
Grading: D3
EE Position
Introduction
Komatsu South Africa invites applications for an experienced Customer Relationship Manager to join the Remanufacturing department in Germiston. This role is pivotal in driving customer satisfaction, business growth, and operational excellence within the remanufactured components business.
Qualifications
- Bachelor of Commerce Honours (NQF 8) (Essential)
- Marketing Diploma (advantage)
Experience
- A minimum of 8 years’ experience in customer relationship management in a large-scale manufacturing/engineering/earthmoving/automotive environment.
- At least 3 years in a leadership role
Other Requirements
- Valid driver’s license (Essential)
- Microsoft Excel (Advanced)
- Microsoft Word and PowerPoint (Intermediate)
- SAP proficiency (Advanced)
- Knowledge of ISO standards
- Six Sigma methodology knowledge
Role summary
Key responsibilities
- Component forecasting: Lead demand forecasting for remanufactured components, collaborating with branches and end users to ensure accurate forecasts for both new and returned components.
- Customer-facing solutioning: In collaboration with the Supply Chain and Production manager develop and implement solutions for remanufactured offerings and post sale services
- Customer queries & resolutions: Serve as the escalation point for all customer issues related to remanufactured products, ensuring rapid resolution and customer satisfaction, including warranty and quality concerns in collaboration with the quality assurance manager. Implement customer query ticketing system
- Business development & sales tracking: Drive business development strategies to expand the remanufactured components market, identify new opportunities, and track sales performance.
- Reporting & process improvement: Monitor and report on sales, customer satisfaction, and retention metrics. Propose and implement process improvements to enhance customer experience and operational efficiency.
Additional duties
- Develop proactive strategies to achieve sales and cost management activities with respect to end-users.
- Develop Reman Customer Relationship policies and procedures in conjunction with leadership.
- Develop dashboards for KPI measurement in conjunction with Business Improvement Manager.
- Perform data analytics to uncover trends, gather continuous improvement feedback at all levels, facilitate problem resolution
- Participate in marketing and sales events specific to remanufactured components.
- Monitor risk factors and trends in customer and product/service demand.
- Draft and present management reports, trends, and project plans related to remanufactured components business development and sales opportunities
Manager: Supply Chain Management
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: SA Reman
Location: H.O. Reman
Reference Number: 7899
Grading: D4
EE Position
Introduction
Komatsu South Africa seeks a skilled Supply Chain Manager for the Remanufacturing department in Germiston. The role focuses on optimising the supply chain for remanufactured components, ensuring sustainability, cost efficiency, and operational excellence.
Qualifications
- Bachelor of Commerce Honours Supply Chain Management (NQF 8)
- B.Eng. Industrial Engineering (Advantage)
Experience
- A minimum of 8 years’ experience in supply chain management in a large-scale manufacturing/engineering/earthmoving/automotive supply chain environment.
- At least 4 years in a leadership role
- Technical engineering background (advantageous)
Other Requirements
- Valid driver’s license (Essential)
- Six Sigma Green Belt (Preferred)
- Microsoft Office (Advanced)
- SAP (SRM, FSCM, MM, BI) (Advanced)
- KAfH WMS (Advantage)
Role Summary
Key Responsibilities
- Component Supply & Inner Parts Planning: Oversee planning and procurement of remanufactured components and inner parts, coordinating with branches and end users for both new and remanufactured components.
- Core Returns & Reverse Logistics: Manage core return processes, including collection, assessment, and reverse logistics for used components to be remanufactured.
- Inventory Management & Optimisation: Implement inventory optimisation and reduction strategies for remanufacturing parts and remanufactured components focusing on efficiency, sustainability and cost efficiency/ reduction.
- Component Pricing & Warehouse Management: Develop and monitor component pricing models for remanufactured products. Lead warehouse management, ensuring efficient storage and handling of parts and remanufactured components.
- Sustainability Initiatives: Manage internal sustainability targets, including ESG compliance and waste elimination in remanufacturing supply chain operations.
Additional Duties
- Develop Reman Supply chain, inventory and warehousing policy & procedures, and associate KPIs in conjunction with leadership.
- Perform data analytics to uncover trends, gather continuous improvement feedback at all levels, facilitate problem resolution
- Conduct inventory and cost analyses and develop dashboards for KPI measurement in conjunction with Business Improvement Manager.
- Monitor and maintain master data integrity, stock count accuracy, and compliance with supplier agreements.
- Lead warehousing operations, ensuring adherence to SHEQ and financial control processes.
- Propose and implement plans and budgets for the supply chain function and projects.
- Report on logistics and warehousing operations, conduct supplier performance analyses and take corrective action where necessary in terms of logistics and on-time pe
Artisan: Heavy Equipment Mechanic
Company: Komatsu South Africa
Business Unit: South Africa
Division: Operations
Department: Is Cust Rep
Location: Isando Workshop
Reference Number: [7895]
Grading: Waged – A
Introduction:
Komatsu South Africa is seeking an experienced Heavy Equipment Mechanic Artisan to join our dynamic team in Germiston. The preferred candidate should have at least 3 years post-trade experience on heavy earthmoving equipment within the mining or related industry and a relevant Heavy Equipment Mechanic Trade certificate.
Qualification:
- Trade certificate (HEM)
Experience:
- 3 years post Trade experience as a Heavy Equipment Mechanic
Specific Knowledge Requirements:
- Exposure to earth-moving machinery.
- Have good troubleshooting knowledge of machines & must be familiar with standard tool requirements.
- Computer literate.
- Good understanding of maintenance philosophy.
- Good communication and interpersonal skills.
- Knowledge of and experience working with Komatsu equipment is an added advantage.
- Valid driver’s license (Essential).
Job Specification Summary:
- Remains up to date with health and safety procedures.
- Conducts hazard identification and risk assessment.
- Implement the Komatsu Way 5S sorting, organizing, cleaning, ordering, and training.
- Adheres to SHE policies and procedures.
- Participates in workplace safety events.
- Operates any vehicles (trucks, cars, forklifts) within safety standards and procedures, even when not supervised.
- Reports hazardous situations, incidents, or accidents.
- Reports on vehicle usage and incidents.
- Plans for health checks and inspection of equipment.
- Informs the leadership of the work steps and technical issues.
- Conducts visual machine/equipment inspection – health condition, breakdowns.
- Conduct general inspection in terms of appearance, damage, or missing components.
- Inspect for leakages, check machine operations, check rust, check for wrong or missing parts, download machine data, identify cracks visually, and take samples (oil, coolants, etc.)
- Test and adjust faulty components/parts/systems.
- Monitors the functionality of the component/equipment and progress made.
- Reports inspection results, as well as any abnormalities or damage.
- Reports problems and issues to the manager.
- Complete daily activity and service reports.
- Provide feedback regarding continuous improvement/suggestions to the manager.
- components essays items/parts/tools from the warehouse via approved procedures.
- Apply judgment in the replacement or re-use of parts.
- Gain technical advice or approval to replace a part/component.
- Execute mechanical/electrical repairs. Clean equipment/parts/components.
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