Absa – Admin Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Retail Support

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo coordinate, plan & deliver day-to-day team tasks & activities in order to execute operational services accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

Job Description

Key Accountabilities

Transaction Processing 40%

• Check and ensure that all entries are duly signed before processing. Ensure laid down due diligence procedures including FTOS is observed.
• Perform teller remote authorisation for Cashiers transactions.
• Ensure all items being sent to other departments. are recorded /scheduled and have a Rotation number. Keep a control copy to track Turnaround Time (TAT). Chase for acknowledgements for outstanding control sheets. Escalate to Branch Manager or BOM if not resolved.
• Work on all instructions immediately upon receipt to avoid loss of business due to delays. Finish all the day’s work within the normal working hours.
• Ensure that all account opening mandates are checked for quality assurance before they are sent to Record Management department for archiving.

Rigour 5%

• Conduct Snap checks as assigned and within the agreed time frames.
• Hold keys for the Strong Room without any compromise.
• Loading of Loan Applications and other customer instructions on Sybrin.

Customer Service 5%

• Always practice the tenets of  TCF (Treating Customers Fairly)
• Respond to telephonic customer inquiries.
• Act as principle point of contact between retail and operations through escalating all Back Office inquiries to the relevant depts. and tracking the turnaround time. 

Cash and ATM Management Procedures – 40%

• Responsible for managing the vault and all cash supplies on the tills (beginning and end of day and intra-day )as well as cash sorting and CIT repatriation.
• Ensure that the CIT end to end procedures are adhered to.
• Supervise cashiers and ensure timely resolution of cash differences.
• Perform Cashiers regular surprise checks and maintain a record of the checks for audit trail.
• Monitor cash levels held by the cashiers and in the vault throughout the day to ensure that both elements are within limits.
• Order Branch cash from cash provider or central Bank in accordance with limits set by the country head office.
• Assist with daily reconciliation of Branch total cash and immediately escalate all cash issues directly to the Branch Manager or BOM in accordance with current procedures.
• Ensure cash is packed /bundled correctly by front line/Tellers.
•  Count all cash received or dispensed in detail to ensure that errors are avoided .The Bank has a zero tolerance policy for teller/cash errors and appropriate action will be taken, which may include formal disciplinary procedures. 
•  Own and manage internal Branch Ops queries and complaints related to cash by taking ownership and resolving in a timely manner.
• Ensure that Bulk stock of controlled stationery is balancing daily.
• Take stock and account for the working stock controlled stationery boxes to be locked in the vault as part of the close of day Branch checks.
•  Ensure that all cash transaction records are kept meticulously and in accordance with Bank procedures. Ensure you make such documents

                  available for review /control purposes when required.

• Hold one of the two keys to the vault and/or strong room without compromising.
• Reconcile vault cash daily i.e. at the beginning and at the end of each day, as well as when cash is restocked in the course of the day.
• Responsible for managing the cash in the ATM and all cash supplies to the ATM.

Branch Administration 5%

• Receive, open and sort internal mail not marked confidential and deliver to the relevant areas for follow up action.
• Ensure all outgoing mail from the branch is collected by the external provider daily. Follow up with the provider when items are not collected timely.
• Complete daily/ monthly / quarterly/annual returns for signoff by the Branch Manager or BOM 

System Administration 5%

• Act as one of the Systems Administrator for Start and End of Day and user maintenance.
• Report all branch system failures to local IT help desk. Conduct system checks as directed by IT and ensure any unresolved issues are taken up by IT. Escalate outstanding issues to the Team Leader/Branch Manager when required.

EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Click here to apply

Junior Administrator: Generic Operations

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide advice and support through the execution of predefined objectives as per agreed standard operating procedures (SOPs)

Job Description

THIS IS A 12 MONTH FIXED TERM JUNIOR CONTRACT

Key Responsibilities:

Administrative Support: Assist in the administrative tasks associated with learning and development programs, including scheduling training sessions, managing attendance, and maintaining training records. Coordination: Coordinate logistics for training events, such as booking venues, arranging catering, and managing invitations and registrations as and when required. Communication: Communicate effectively with trainers, participants, and stakeholders to provide information about training programs, schedules, and requirements. Data Management: Maintain accurate records of training attendance, evaluations, and feedback. Compile data and generate reports to track training effectiveness and compliance. Technology Utilisation: Utilise learning management systems (LMS) or other training platforms to organise, deliver, and track training activities. Evaluation and Feedback: Collect and analyze training evaluations and feedback to identify areas for improvement and make recommendations for future training initiatives. Compliance: Ensure compliance with regulatory requirements, and organizational policies related to training and development activities, including skills development BEE. Other:  The intern can from time to time be required to support other Human Capital initiatives within the business.

Skills and Qualifications:

• Bachelor’s degree in human resources, National Diploma in Human Resources, Business Administration, or a related field.
• Organisational and administrative skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and learning management systems (LMS).
• Atleast 1-2 years’ experience in a similar role
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Basic understanding of adult learning principles.
• Eagerness to learn and grow within the Human Capital field, with focus on learning and development.

Personal Attributes:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptability and willingness to take on new challenges.
• Strong commitment to professional development and continuous learning.
• Integrity and confidentiality in handling sensitive information.

EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Senior Specialist: People Change Manager

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist change management expertise.

Job Description

Project Delivery: Liaise with the Change Council to gain approval on projects/change initiatives requested by the various business units (BUs) Assign the project/change initiative to the relevant portfolio manager in order for them to effectively resource the project. Vet the resources assigned to the project by the portfolio manager and approve or decline the proposal. Oversee the development of the project plan, funding approvals through regular discussions with the portfolio manager or project manager. Provide corrective guidance where needed and approve the final recommendations that the project manager will present to the business units. Hold weekly meetings with either the portfolio or project manager to discuss and review progress made, risks and issues identified and where needed, provide guidance and resolution on any relevant matters. Attend project governance meetings, for example, Steering Committees (SteerCo’s), Change Councils, etc to maintain oversight of and review the project with all the relevant stakeholders. Review the architectural design proposed for the project/change initiative to ensure that it complies with the principles of scalability, reuse, sustainability, financial feasibility and ensure that the business processes are pragmatic. Any non-compliance to these principles will need to be reworked with the necessary individuals or they will need to liaise with the Sector’s Chief Information Officer to provide dispensation. Where a vendor needs to be involved in the particular change initiative, work closely with the project managers to identify the most relevant vendor based on the desired change. Approve and manage the vendors’ responsibilities and accountabilities on projects through regular reviews, meetings, steer co’s, and other general feedback sessions. Provide feedback on the various change initiatives currently in focus to the Chief Operating Officer (COO) on agreed period basis through one on one interaction. Provide feedback on a monthly basis for Executive Committee (EXCO) by updating the monthly EXCO report. Attend other Meetings to provide feedback as and when requested to do so by the COO. Provide feedback to any other stakeholders, for example, another General Managing, Project Sponsor etc as and when requested to do so by the stakeholder. To provide a holistic overview of all change projects by collating weekly and monthly progress and performance reports based on submissions from project managers. Develop executive summaries based o the key risks, issues and milestones for review by the Chief Operating Officer and all other key role players for each report pack. Timing of reports are dependent on project deadlines as determined by project managers and business process owners. Understand the business strategies and medium term plans (MTP) and ensure that new proposals for projects or initiatives are aligned to the elements before approving proposals. Prioritise the change portfolio by reviewing all new business cases against strategic priorities and negotiating with Head of the business area to finalise the priority lists. Mobilise executives within the business to support key programmes by communicating project intent and obtaining buy-in and resource allocation for delivery of key components. For all new project and system change requests, ensure that a thorough risk assessment is conducted to determine the interdependencies between this and other projects and the impact proposed changes may have on seemingly unrelated processes and systems. Review recommendations prepared by the team on how to address these and determine whether the risk and mitigation is adequate or the change should be altered or declined. | Solutions Development and Implementation: Drive new thinking within the business by proactively identifying, incubating and packaging relevant concepts/solutions that can be applied to the BUs in such a way that they improve efficiencies, productivity and competitiveness, whilst reducing costs. Engage with the BU Heads on a regular basis, to understand the business drivers and areas in the business that compromise the business to deliver services efficiently and effectively and that are extremely expensive to operate or fulfil on. Creatively explore ideas that can help solve business problems identified above, by facilitating think tank session with staff to encourage the development of ideas that will lead to resolution. Provide specialised advice and direction to ensure that the team move these ideas from concept to action and that they prototype the ideas and test the effectiveness, feasibility and adoptability of the solution. Approve the packaged offering and ensure that it’s presented by the relevant individual, to the business as an implementable solution. Support Change initiatives in which new concepts are being investigated or proposed and provide input, guidance and direction to these discussions. Contribute to the development of business unit strategy for the next 1-2 years by providing a view on potential improvements for product or services and an assessment of the existing situation and anticipated changes in the external environment. Review project closure documentation prior to giving the go-ahead to formally close a project. This includes reviewing the project deliverables against actual deliverables, the benefits realisation reports and the plans to move the processes or systems into business as usual. | Architecture: Ensure that the business environment is appropriately architecture, so that the business as a whole can benefit from one holistic architecture, as opposed to individual silos which support each BU. In designing the architecture of business, specific focus needs to be placed on the Services Orientated Architecture (SOA). In conjunction with Group Technology, review, design, discuss and depict a single architecture for the business area. Give input to design architecture into discrete layers of functionality that support loose coupling and scalability from channel to back end applications. Conduct research on a frequent basis in order to remain up to date with trends in the industry and the extent to which they impact technology, processes and architecture and evaluate business position against these trends. | People Management: Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities Ensure the development of a high-performing team through embedding formal Performance Development and informal coaching for the management team on how to conduct meaningful Performance Development discussions with their direct reports and ensure that they conduct the process effectively Determine and analyse training and development needs for managers and ensure they do the same for their teams. Ensure that identified training is budgeted for and executed Establish and maintain succession plan for the management team in the area using the formal Talent Management process for identified talent and an informal process for remaining roles With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request Ensure that managers create effective workforce plans and recruitment demand plans for their areas Review requests from managers in the team for headcount changes. Recommend, approve or decline of the request to the COO. Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively Act as second level escalation point for all grievances raised in the business unit Ensure that all poor performance is addressed through the Absa Performance Accelerator (APA) Programme and that continued poor performance is adequately dealt with. Review APA reports to determine effectiveness of interventions Motivate employees in the department and ensure that their efforts are recognised Develop appropriate Employee Opinion Survey (EOS) action items together with the | : | : | : | :

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Risk Control Manager

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryA Senior Member of the RCU team, responsible for robust execution and management of post sanctioning fulfillment activities namely Facility Letters generation, Drawdown and Limits management, Excess Management and Conditions & Covenant Management.

The role is also responsible for ensuring accurate, speedy, and efficient delivery of service standards.

Job Description

Accountability: Monitoring and Control: (60%)

• Support Business growth (Revenue and Market share) by ensuring Facility Letters generation, Limits set-up and disbursement are processed within agreed Credit & Business Operating Level Agreements and in adherence to localized credit policies/standards and procedural guidelines.

• Ensure that appropriate legal opinions, credit waivers/deferral approvals are held for all cases of document deficient.

• Act as a source of technical excellence and point of reference in relation to risk matters, specifically Post sanction fulfilment.

• Effectively manage facility limits to ensure that published limits are in line with the latest sanction and in accordance with the operational processes and procedures.

• Ensure robust management of Post sanction monitoring and control activities (benchmark repricing, limits management, excess management, Cash margins, Early drawdown/Safe to Lend draws, Committed/Uncommitted facilities and sanction conditions.

• Provide oversight review of excess daily refers list to confirm that appropriate action has been undertaken by the Relationship/Markets team on reportable and non-reportable excesses.

• Manage the covenants and conditions data with regards to its integrity (capturing), notification, testing, flagging overdue and escalation of and failed / breached covenants.

• Work closely with internal legal team with regards to non-standard commercial terms /documentation and changes thereof.

• Act as a point of contact for both internal and external audits. Responsible for the rectification and documentation of any recommendations arising out of Audit/Assurance exception findings within Corporate Credit/RCU teams.

• Ensure robust and error free Management Information (MI) as produced by Risk Control Unit for use in Risk/Business Governance forums and Regulatory reporting.

• Ensure adherence to segregation of duties (maker checker concept) across Risk Control Unit processes without deviation.

• Periodically test Risk Control Unit Business Continuity plan (BCM).

• Support Head of Risk Control Unit, Policy, Governance and Change in conducting User Acceptance Tests for new projects rollouts.

• Strictly adhere to Credit/RCU processes and procedures to ensure overall impairment and Loan Loss Rate are managed within agreed thresholds.

• Enhance control environment through monthly participation in Portfolio, EWL, RRCC meetings to discuss Credit/RCU related matters including but not limited to Overdue facility letters, Valuation reports, Safe To Lend/Early Drawdowns, Breaches in sanction conditions, Security maintenance items, and Account excesses.

• Ensure that there are no regulatory or conduct breaches within Risk Control Unit.

• Any other responsibility that may be assigned by the Head of RCU from time to time.

Accountability: Efficiency (15%)

• Champion embedment of change management initiatives in support of process improvements, cost reductions and efficiency.
• Participate in review of Wholesale credit procedure manuals/maps and CPAs with the aim of enabling business, improving existing processes and controls.

Accountability: Business Risk Partnership & Teamwork (25%)

• Ensure consistent quality of service to Business stakeholders.

• Support the Head of Risk Control Unit, Policy, Governance and Change in monitoring service and delivery in line with business needs.

• Work in partnership with colleagues and proactively anticipate, respond to and seek to exceed the expectations of customers.
• Attend portfolio meetings with the Credit Manager’s and Relationship Manager’s if problem related issues are to be discussed / need to be resolved.

• Work to minimize customer complaints and take corrective action wherever required to prevent future recurrence.

• Ensure knowledge on RCU guidelines and best practice sharing across the wholesale credit and Business stakeholders.

• Participate in Business team activities, launches and social occasions.

• To participate and contribute to projects undertaking by the by the Risk Control Unit

Education & Technical Experience Required:

·                  First Degree in economics, finance or accounting

·                  A minimum of 3 years working experience

·                  Knowledge of commercial banking credit risk operations, credit analysis and controls.

·                  Knowledge of operational risk and rigor processes, tools and practices.

·                  Knowledge of Wholesale Credit Risk policies and procedures.

·                  Knowledge of local regulations guidelines relating to lending.

·                  Strong Knowledge in Microsoft Excel

Competencies:

·                  Interpersonal and influencing skills

·                  Analytical and numerate skills

·                  Business product and process awareness

·                  Communication, Presentation & Negotiation skills

·                  Results-driven

·                  Team player

·                  Strong excel skills.

·                  Thoroughness/Pays attention to detail.

EducationNational Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Click here to apply

Apprentice

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryParticipate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.

Job Description

To Participate in a learnership programme in order to maximise individual and organizational development, through the execution of predefined objectives.

Role Specification.

• Must have graduated with a Bachelor’s Degree not more than 2 years from the date of application (ATTACH GRADUATION CERTIFICATE )
• Must Possess a Transcript with a minimum CGPA of 3.6 (Second Class Upper Division)(ATTACH GRADUATION TRANSCRIPT)
• Must have at least 2 Principle Passes at ‘A’ Level (ATTACH ‘A’ LEVEL CERTIFICATE/ PASS SLIP)
• Must have a minimum of a Credit in Mathematics and English at ‘O’ Level (ATTACH ‘O’LEVEL CERTIFICATE/ PASS SLIP)

Must be willing to learn as this position is an Apprentice/Learnership role.

Note:

1. This recruitment is intended to build a pipeline of candidates who will be considered for hiring as opportunities emerge with in the bank.

2. Ensure all attachments requested are included in the application.

3. Only shortlisted candidates shall be contacted.

EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Click here to apply

Manager Project

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job DescriptionProject Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes task timeously | Stakeholder management: Ensure that stakeholders are identified and engaged | : | : | : | :

QualificationsBachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development), Planning and organising (Meets all of the requirements), Project and Programme Management (Meets all of the requirements), Project Management

Click here to apply

We wish you all the best with your applications