MANCOSA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

ACADEMIC PROGRAMME LEADER: HIGHER CERTIFICATE IN ROBOTICS AND CODING IN EDUCATION

Listing reference: manco_000778

Listing status: Online

Apply by: 5 January 2026

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Kwazulu Natal

Contract: Fixed Term Contract

EE position: No

Introduction

To provide efficient direction and oversight for a particular academic programme/Programmes. This position involves a range of duties focused on guaranteeing the programme’s success and excellence, while also providing support for the academic and professional development of students and the school. Additionally, the role specifically requires leadership of a programme/programmes, which will encompass the following aspects: Programme Management and Leadership; Programme Planning and Academic Administration; Programme Admission and Delivery; Stakeholder Engagement, Student Engagement; Programme Intelligence; Programme Governance; Programme and module Reviews and Programme Improvement. The Academic – programme Leader will play a pivotal role in academic delivery, programme oversight, student support, and ensuring alignment with institutional quality standards.

Job description

Programme Management and Leadership

·        Programme Management and Leadership (within the confines of MANCOSA’s vision, mission, and strategy)

·        Establish and maintain Programme philosophy, including link to vision and mission

·        Lead the rollout and readiness of new and existing programmes

·        Ensure quality assurance processes are in place and compliant with regulatory requirements.

·        Programme lifecycle management

·        Monitor and report on trend analysis and benchmarking undertaken, student throughput, retention, articulation and dropout rates

·        Monitor academic progress and implement interventions for at-risk students

·        Collaborate with academic support services to improve student performance

Programme Planning and Academic Administration

·        Conduct induction of academic staff

·        Manage comprehensive student orientation

C     Contribute to Programme budget management

·        Identify and communicate programme value proposition as an integrated effort with marketing and student enrolments

·        Programme Planning and Administration in collaboration with the Institutional Planning and other relevant Departments

·        Identification of suitable academics for content development, delivery, and assessment activities.

·        Quality control of programme information available on website and prospectus

·        Programme Admissions and Delivery

·        Management of semesterly admissions in line with enrolment plans

Teaching and Learning and Student Engagement

·        Facilitate webinar

·        Assessments – development, moderation and grading

·        Supervise postgraduate students

·        Stakeholder engagement, development and recognition

·        Student Engagement and Success

·        Develop and monitor programme teaching and learning strategies

• Ensure alignment of teaching and learning activities with programme outcomes.
• Promote academic integrity and quality in curriculum delivery.

Programme Intelligence and Governance

·        Application of programme and institutional SOPs and rules

·        Programme Intelligence on Gathering longitudinal programme and student performance data to feedback into lifecycle management

·        Monitor and address programme conditions and recommendations from the regulatory bodies

·        Compile and submit timely reports on programme performance, student success rates, and academic operations.

·        Use data to support continuous improvement initiatives

Programme Enhancement and Quality Assurance

·        Complete Programme and Module cyclical Reviews

·        Monitoring, Evaluation and manage risk for the assigned programme/s

• Oversee Programme teach-out plans and ensure quality in transitional academic processes.
• Support Programme re-alignment efforts in line with institutional strategy

·        Monitor Work Integrated Learning components (Where applicable)

Community engagement

• Promotion of appropriate Community Engagement initiatives and activities
• Programme specific career guidance in collaboration with Career Centre

Ad Hoc

 •     Participate in institutional academic committees, audits, and events.

 •   Undertake additional responsibilities as assigned by faculty leadership

Minimum requirements

QUALIFICATION REQUIREMENTS:

• Essential Qualification:  Master’s degree in Robotics and Coding in Education.
• Preferred Qualification: Doctoral degree (NQF Level 10).

ESSENTIAL EXPERIENCE AND SKILLS:

• Minimum of 3 years’ experience in Higher Education/Academia.
• Demonstrated high-quality academic knowledge and the ability to provide guidance in the evolving educational spectrum.
• Strong leadership and decision-making skills.
• Proficient in conflict resolution and cooperation.
• Analytical, conceptual, and organizational skills.
• Ability to adapt, cope, and perform effectively in a dynamic environment.
• Proficiency in digital literacy.

ADVANTAGES:

• 3-5 years of relevant experience in Robotics and Coding in Education
• Minimum of 2 years’ experience in Learner Management System administration/coordination.
• Background in Academic Management.

Click here to apply

Data Product Manager

Listing reference: manco_000796

Listing status: Online

Apply by: 2 January 2026

Position summary

Industry: Education & Training

Job category: IT and Telecommunications

Location: Durban

Contract: Permanent

EE position: No

Introduction

MANCOSA, a DHET registered and CHE-accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Data Product Manager

Job description

CORE PURPOSE

MANCOSA is looking for an experienced Data Product Manager who will be responsible for managing the lifecycle, strategy, and governance of the institution’s data products — including data warehouses, dashboards, analytics platforms, and data integration pipelines.  This role bridges business intelligence, data governance, and product management, ensuring that data products deliver measurable value to academic, operational, and strategic stakeholders. The incumbent will work closely with IT teams, data analysts, system owners, and executive leadership to transform institutional data into actionable insights that enhance student outcomes, optimise operations, and inform evidence-based decision-making.

CORE FUNCTIONS

   1. Data Product Strategy & Roadmap

• Define and maintain the roadmap for institutional data products (e.g., student analytics dashboards, CRM reports, academic data integrations).
• Align data product initiatives with institutional goals, regulatory requirements, and digital transformation strategies.
• Collaborate with executive and academic leadership to identify data-driven opportunities for innovation and improvement.
• Prioritise data product enhancements and new features based on business value and stakeholder needs.

2. Product Ownership & Lifecycle Management

• Act as the primary owner for data platforms such as the data warehouse, data lake, BI dashboards, and reporting systems.
• Translate business requirements into technical data specifications for development and integration teams.
• Oversee the design, testing, and deployment of new data products or enhancements.
• Manage release cycles, documentation, and post-launch performance evaluation.

3. Data Governance & Quality

• Ensure data integrity, consistency, and compliance with institutional and regulatory standards (e.g., POPIA)
• Collaborate with Data Stewards and System Owners to maintain a single source of truth across systems
• Define and enforce metadata management, data cataloguing, and data access controls.
• Develop and promote best practices for data collection, transformation, and usage.

4. Stakeholder Engagement & Communication

• Serve as the bridge between business stakeholders (e.g., academics, student services, finance, marketing) and technical teams
• Gather user feedback and translate insights into actionable improvements
• Deliver user training, demos, and communication on new data tools and features
• Present data product performance and roadmap updates to leadership committees.

5. Data Insights & Value Realisation

• Collaborate with analysts and data scientists to ensure data products enable advanced analytics and institutional research
• Promote data literacy and self-service analytics across departments
• Measure and communicate the business value and ROI of data products
• Support institutional performance dashboards, compliance reporting, and student success analytics initiatives.

6. Team Leadership

• Lead and manage the data team, ensuring delivery of high-quality data products that support institutional decision-making and reporting.
• Foster collaboration, accountability, and continuous development within the team to build data capability and performance excellence.
• Align team priorities and workflows with the institution’s data strategy, governance framework, and key performance objectives.

SKILLS AND COMPETENCIES

• Strategic and analytical thinking with strong business acumen.
•  Excellent communication and stakeholder management skills.
•  Strong understanding of the higher education data ecosystem (enrolment, student lifecycle, academic performance, student services).
• Ability to translate technical data concepts into accessible business language.
• Project management and prioritisation skills in a cross-functional environment.
• Passion for data-driven decision-making and digital transformation in education.

ADDITIONAL REQUIREMENTS

• Postgraduate qualification in Data Analytics, Information Management, or MBA.
• Certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Product Management, or Data Management Professional (DAMA).
• Experience with cloud-based data platforms (e.g., Azure Data Factory, AWS Redshift, Google BigQuery).
• Familiarity with data governance frameworks and compliance (POPIA, GDPR).
• Exposure to technologies within the Higher Education setting

Minimum requirements

QUALIFICATIONS

• Bachelor’s degree in Information Systems, Computer Science, Data Science, Business Management, or related field.
• 8 years’ of managerial experience in data management, business intelligence, analytics or product management in a senior role.
• Proven experience working with enterprise systems.
• Strong understanding of data architecture, data modelling, and integration concepts.
• Proficiency in BI and analytics tools (e.g., Power BI or equivalent).

Click here to apply

ACADEMIC: PROGRAMME LEADER : HIGHER CERTIFICATE IN SCHOOL GOVERNANCE

Listing reference: manco_000779

Listing status: Online

Apply by: 5 January 2026

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Kwazulu Natal

Contract: Fixed Term Contract

EE position: No

Introduction

To provide efficient direction and oversight for a particular academic programme/Programmes. This position involves a range of duties focused on guaranteeing the programme’s success and excellence, while also providing support for the academic and professional development of students and the school. Additionally, the role specifically requires leadership of a programme/programmes, which will encompass the following aspects: Programme Management and Leadership; Programme Planning and Academic Administration; Programme Admission and Delivery; Stakeholder Engagement, Student Engagement; Programme Intelligence; Programme Governance; Programme and module Reviews and Programme Improvement. The Academic – programme Leader will play a pivotal role in academic delivery, programme oversight, student support, and ensuring alignment with institutional quality standards.

Job description

CORE FUNCTIONS INCLUDE:

Programme Management and Leadership

·        Programme Management and Leadership (within the confines of MANCOSA’s vision, mission, and strategy)

·        Establish and maintain Programme philosophy, including link to vision and mission

·        Lead the rollout and readiness of new and existing programmes

·        Ensure quality assurance processes are in place and compliant with regulatory requirements.

·        Programme lifecycle management

·        Monitor and report on trend analysis and benchmarking undertaken, student throughput, retention, articulation and dropout rates

·        Monitor academic progress and implement interventions for at-risk students

·        Collaborate with academic support services to improve student performance

Programme Planning and Academic Administration

·        Conduct induction of academic staff

·        Manage comprehensive student orientation

·        Contribute to Programme budget management

·        Identify and communicate programme value proposition as an integrated effort with marketing and student enrolments

·        Programme Planning and Administration in collaboration with the Institutional Planning and other relevant Departments

·        Identification of suitable academics for content development, delivery, and assessment activities.

·        Quality control of programme information available on website and prospectus

·        Programme Admissions and Delivery

·        Management of semesterly admissions in line with enrolment plans

Teaching and Learning and Student Engagement

·        Facilitate webinar

·        Assessments – development, moderation and grading

·        Supervise postgraduate students

·        Stakeholder engagement, development and recognition

·        Student Engagement and Success

·        Develop and monitor programme teaching and learning strategies

• Ensure alignment of teaching and learning activities with programme outcomes.
• Promote academic integrity and quality in curriculum delivery.

Programme Intelligence and Governance

·        Application of programme and institutional SOPs and rules

·        Programme Intelligence on Gathering longitudinal programme and student performance data to feedback into lifecycle management

·        Monitor and address programme conditions and recommendations from the regulatory bodies

·        Compile and submit timely reports on programme performance, student success rates, and academic operations.

·        Use data to support continuous improvement initiatives

Programme Enhancement and Quality Assurance

·        Complete Programme and Module cyclical Reviews

·        Monitoring, Evaluation and manage risk for the assigned programme/s

• Oversee Programme teach-out plans and ensure quality in transitional academic processes.
• Support Programme re-alignment efforts in line with institutional strategy

·        Monitor Work Integrated Learning components (Where applicable)

Community engagement

• Promotion of appropriate Community Engagement initiatives and activities
• Programme specific career guidance in collaboration with Career Centre

Ad Hoc

•     Participate in institutional academic committees, audits, and events.

•     Undertake additional responsibilities as assigned by faculty leadership

Minimum requirements

QUALIFICATION

·        Essential qualification : Master’s degree in education

·        Preferred qualification: Doctoral degree (NQF Level 10).

·     

ESSENTIAL

·        Minimum 3-5 years’ experience in higher Education as an Academic / in academic management

EXPERIENCE AND SKILLS

• Demonstrate high-quality academic knowledge
• Provide guidance in the evolving education spectrum
• Leading and Decision-making
• Conflict Resolution and Co operating
• Analysing and Interpreting
• Creating and Conceptualising
• Organising and Executing
• Adapting and Coping
• Enterprising and performing
• Digital Literacy

ADVANTAGES

·        3-5 years relevant academic or academic management experience working

·        Minimum 2 years’ experience in Learner Management System management/administration/coordination

·        Higher Education Academic Management background

GENERAL

To demonstrate academic acumen and provide relevant expertise within the scope of Postgraduate Certificate in Education in Further Education and Training Teaching

Click here to apply

Academic Assessment Coordinator – Durban

Listing reference: manco_000812

Listing status: Online

Apply by: 8 January 2026

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET- registered and CHE- accredited private higher education and distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: ACADEMIC ASSESSMENT COORDINATOR – DURBAN CORE PURPOSE To implement assessment processes and activities and ensure that the quality, integrity and authenticity of assessments are maintained at all times across the institution and platforms: distance and LMS-supported delivery.

Job description

CORE FUNCTIONS

• Responsible for the administration of assessments (formative and summative) for an assigned group of programmes; certificates; diplomas, bachelor degrees and postgraduate programmes across platforms in line with assessment policies and procedures.
• Appoint and allocate assessments to approved examiners/moderators for groups of programmes as assigned; track and notify academics of assessment/moderation bundles and follow up on assigned assessments according to set timelines.
• Review and sign off assessments before uploading them on the LMS.
• Processing of payments for examiners and moderators.

Minimum requirements

QUALIFICATION (S)

• Relevant Postgraduate degree
• 3 years experience in a similar/related field

SKILLS AND COMPETENCIES

• Knowledge and experience in assessment development coordination at a tertiary level
• Experience working with processes and procedures
• Knowledge of MIS and LMS
• Meaningful communication, problem-solving, analytical and critical thinking, and self-management skills

ADDITIONAL REQUIREMENTS

• Be able to work during weekends and after hours if required. 

Click here to apply

Academic Assessment Coordinator – Durban

Listing reference: manco_000811

Listing status: Online

Apply by: 8 January 2026

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET- registered and CHE- accredited private higher education and distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: ACADEMIC ASSESSMENT COORDINATOR – DURBAN CORE PURPOSE To implement assessment processes and activities and ensure that the quality, integrity and authenticity of assessments are maintained at all times across the institution and platforms: distance and LMS-supported delivery.

Job description

CORE FUNCTIONS

• Responsible for the administration of assessments (formative and summative) for an assigned group of programmes; certificates; diplomas, bachelor degrees and postgraduate programmes across platforms in line with assessment policies and procedures.
• Appoint and allocate assessments to approved examiners/moderators for groups of programmes as assigned; track and notify academics of assessment/moderation bundles and follow up on assigned assessments according to set timelines.
• Review and sign off assessments before uploading them on the LMS.
• Processing of payments for examiners and moderators.

Minimum requirements

QUALIFICATION (S)

• Relevant Postgraduate degree
• 3 years experience in a similar/related field

SKILLS AND COMPETENCIES

• Knowledge and experience in assessment development coordination at a tertiary level
• Experience working with processes and procedures
• Knowledge of MIS and LMS
• Meaningful communication, problem-solving, analytical and critical thinking, and self-management skills

ADDITIONAL REQUIREMENTS

• Be able to work during weekends and after hours if required. 

Click here to apply

Senior Manager (Curriculum & Academic Quality)

Listing reference: manco_000802

Listing status: Online

Apply by: 2 January 2026

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available Senior Manager: Curriculum Development and Management

Job description

CORE FUNCTIONS INCLUDE

Academic Governance and Management

• Provide leadership, guidance and oversight to the Curriculum Development and Management Directorate to ensure adherence to the Quality Assurance Framework (QAF) and Institutional Audits Framework (IAF)
• Conduct gap analyses in context of the QAF and Institution Audit Framework as pertains to the Curriculum Development and Management Directorate
• Ensure that successful curriculum reviews are conducted and the implementation of improvement plans are closely monitored to completion
• Advance the Curriculum Development and Management Directorates mandate in the Digital Quality  Management System (DQMS)
• Conduct institutional research to collect, analyse, and report on data and benchmark against regulatory standards and industry best practices to inform Curriculum Development and Management
• Review and amend all policies, Terms of reference and standard operating procedure related to the Curriculum Development and Management Directorate to align to QAF and IAF

Research and Curriculum Transformation

• Use AI tools and technologies to support curriculum development and management initiatives, ensuring the ethical, responsible, and high-quality use of AI to enhance efficiency, innovation, and academic excellence.
• Integrate curriculum transformation principles across all curriculum development and management initiatives, with a strong focus on inclusivity, decolonisation, diversity, accessibility, and student-centred learning.
• Lead research-informed curriculum review, renewal, and innovation, ensuring alignment with national policies, NQF level descriptors, industry needs, and global best practice.
• Drive evidence-based decision-making by analysing trends in higher education, emerging pedagogical practices, labour market data, and sector skills plans to inform programme and module design.
• Promote transformative teaching and learning approaches, embedding flexible, future-focused, and socially responsive strategies into the curriculum.
• Champion scholarly engagement and continuous improvement, fostering a culture of research-led curriculum transformation within the department.
• Leverage and maintain the Curriculum Development and Management System (CDMS) to ensure the accurate creation, storage, version control, and tracking of all curriculum documents, promoting efficiency and compliance across the curriculum lifecycle

Programme and Professional Body Accreditation

• Manage the development of programmes and curriculum in line with the Institutions’ strategic vision and quality assure the curricula of qualifications developed for accreditation to ensure that programme accreditation criteria meet all Higher Education Qualifications Sub-Framework (HEQSF) requirements
• Prepare and report on the budgets for all aspects curriculum development and management
• Provide leadership in submissions to professional bodies for registration/recognition/accreditation
• Build excellent relations with all internal and external academics, industry experts and service providers in order to ensure a smooth working relationship as well as intervene in any matters providing the best workable solutions between the various service providers to ensure that all curriculum are quality managed

Programmes and Modules

• Responsibility for ensuring the management of all existing programmes and modules to ensure student success
• Monitor review of programmes and modules to ensure they are relevant and contributes to student employability
• Monitor the implementation plans for programme review, ensuring timely execution, adherence to quality assurance requirements, and alignment with institutional strategies and regulatory expectations
• Attend and participate in Programme Advisory Committee (PAC) and Programme Design, Development and Review (PDDR) Committee meetings

Regulatory Bodies

• Prepare for and ensure attendance at any site visits relating to the academic programmes
• Actively participate in Council On Higher Education (CHE) Audits and site visits together with the other members of Management
• Attend appropriate meetings, conferences or workshops held by regulatory bodies and provide feedback
• Ensure compliance to regulatory standards and to the focus areas of the Instructional Audit Framework as part of the Quality Assurance Framework in particular

Minimum requirements

Qualifications

• Master’s Degree (Essential)
• Doctorate degree or studying towards a Doctorate (Preferred)

EXPERIENCE

• Minimum 10 years of academic work experience in a higher education institution and minimum 5 years’ experience at management level (Essential)
• More than 10 years of academic work experience in a higher education institution (Preferred)
• Strong academic specialisation focus in the areas per faculty

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

• Proven Academic Operational Management Acumen
• Experience in the design, development and accreditation of new programmes
• Experience in formulating policy, and developing and implementing new strategies and procedures
• In depth knowledge of Education and Training legislature framework
• Experience in dealing with regulatory affairs and academic quality assurance processes within a higher education environment.
• A proven teaching and research portfolio with curriculum development and assessment design experience.
• Risk management, communication and business acumen skills
• High level of competency in MS Offices, particularly Word, Excel
• Effective leadership and management skills
• Excellent communication and organisational skills
• Analytical and quantitative skills appropriate to the management of measures of student success and learning analytics
• The ability to plan, manage and implement change effectively
• Ability to lead and to manage projects to agreed deadlines
• An understanding of the principles and practice of policy and operational development, implementation and evaluation
• Proven ability to drive policy and improve quality
• Extensive knowledge of innovative Teaching and Learning modalities
• Extensive knowledge and experience of developing pedagogic practice
• Self-motivation and capacity for innovation
• Integrity and good judgement

 GENERAL

·        Required to work overtime when necessary and travel may be required.

Click here to apply

SCHOOL OF EDUCATION – REGIONAL WIL ADMINISTRATOR- CAPE TOWN

Listing reference: manco_000821

Listing status: Online

Apply by: 20 January 2026

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Western Cape

Contract: Fixed Term Contract

EE position: No

Introduction

To facilitate all administrative tasks/duties for the WIL Department within the School of Education

Job description

Core Functions

• Perform general duties related to administration in the Work Integrated Learning department
• Collate and file minutes of meetings and follow up
• Organise and assist in hosting regional events and related resources
• Attend and facilitate training sessions on administration procedures
• Collate and report on stakeholder and student queries
• Provide ongoing administration support to various stakeholder
• Assist with sourcing and interview process of mentor assessors
• Provide ongoing support to schools and students.
• Provide ongoing support to students regionally.
• Review all regional WIL schedules and school visits for May and August
• Build rapport with and develop relations with all stakeholders including academics, students, school partners and other external stakeholders.

Advance the WIL agenda by participating in research-led activities

Minimum requirements

Minimum Job Requirements:

• Provide pastoral care and support to students
• A degree/diploma in Administration/ Education component
• At least 2/3 years of experience in Administration
• Essential Job-Related Knowledge, Skills and Behaviour.

·        Respond to queries and channel to relevant departments.

Key attributes:

• Excellent communication skills and email etiquette
• Proficient in Microsoft Office
• Very high-level organizational skills and ability to multi-task
• Possess excellent inter-personal skills
• Must possess intermediate or advanced digital literacy skills
• Must be able to work under pressure
• Must possess excellent verbal and written communication skills
• Able to work collaboratively and build capacity

Additional Recommendations:

• IT experience will be advantageous
• Experience in partnerships and collaboration with externals stakeholders
• Remote working experience
• Facilitation/training experience
• Minute taking; collate, share and file minutes of meetings.
• Ensure that all stakeholders receive minutes and updates timeously
• Perform general duties related to SoE such as typing, meeting attendance and events planning for SoE regionally.
• Liaise with the regional library to ensure that resources (books and dissertations) are readily available to staff and students.
• Resources must be filed electronically and manually (backed up constantly) and sourced to academics in need.

Click here to apply

Casual Telecall Centre Agent – Pretoria

Listing reference: manco_000804

Listing status: Online

Apply by: 31 January 2026

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Centurion

Contract: Temporary

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering a range of formal learning qualifications and short learning programmes has the following vacancy available: Telecall Centre Agent – Cape Town

Job description

CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives growth, stakeholder engagement and, operational and academic excellence. In doing so the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:

• Manage a maximum daily target of outbound calls from databases provided. Cold calling, providing support and assistance to new enrolment team.
• Directing the flow of email/telephone correspondence and greeting walk in customers in a receptionist role, as determined by operational requirements.
• Tracking queries and complaints in accordance with communicated targets and Service Level Agreements (SLA) times.
• Facilitating the resolution of queries and complaints arising as well as conducting follow-ups emanating from the customer satisfaction surveys.
• Promoting a continuously improving culture of teamwork and student centricity within the New Enrolment Team

Minimum requirements

QUALIFICATIONS

·       Higher Certificate   

·       Relevant computer applications Certificates and or Call Centre system training would be an advantage

EXPERIENCE AND SKILLS

·       Minimum one (1) year experience in a sales or call centre environment

·       Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)

·       Strong interpersonal skills

·       Excellent verbal and written communication skills

·       Persuasive

·       Possess an ability to adopt and solve problems

·       Must be able to make sound judgement under pressure

·       Deadline driven

·       Tenacious

·       Negotiation skills

·       Stress tolerance

·       High energy level

·       Integrity.

ADVANTAGES

·       Experience with help desk support would be an added advantage

GENERAL

·       Must be able to work weekends and overtime when necessary.  

Click here to apply

ACADEMIC: Marketing , Digital Marketing and Communication

Listing reference: manco_000816

Listing status: Online

Apply by: 20 January 2026

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

An academic is responsible for ensuring high-quality academic delivery, assessment, curriculum development, and student support across designated modules. This role supports the academic mission of MANCOSA by driving excellence in teaching and learning, enhancing the student learning experience, contributing to research and community engagement, and maintaining academic standards in line with institutional policies and strategies.

Job description

Academic Delivery

• Facilitate modules via webinars or face-to-face sessions.
• Ensure alignment with MANCOSA’s Teaching and Learning Strategy.
• Develop high-quality academic content for the Learner Management System (LMS)
• Quality assurance and sign-off of allocated modules
• Respond to student queries within 24 hours via the “Ask the Lecturer” platform.

Assessments

• Set, mark, and moderate assessments for allocated modules.
• Ensure quality assurance and sign-off of all assessments.
• Participate in AVC and pre-/post-assessment moderation processes.

Curriculum Development

• Review and update module guides; ensure consistency across academic materials.
• Contribute to curriculum enhancements and documentation.
• Write, moderate, or update module guides (remuneration applicable after first instance).

Student Learning Experience

• Manage daily academic operations for assigned modules.
• Develop innovative teaching methods to enhance student engagement.
• Monitor student progress and provide academic support.

Research, Scholarship, and Community Engagement

• Undertake and lead research projects with measurable academic and community impact.
• Supervise honours and master’s students.
• Engage in collaborative community initiatives.

Minimum requirements

Required Qualifications and Experience:

·        Essential: A relevant master’s degree.

·        Experience: At least 2 years in higher education in an academic role

Skills and Competencies:

• Strong academic content expertise.
• Excellent digital literacy and communication skills.
• Ability to organise, coordinate, and adapt within a dynamic environment.
• Strong analytical and reporting abilities.
• Collaborative and innovative teaching style.

Physical Requirements:

1. Must be capable of working with visual and auditory input.

Special Conditions:

1. Willingness to work overtime when required.

Click here to apply

Curriculum Development Administrator

Listing reference: manco_000809

Listing status: Online

Apply by: 2 January 2026

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

CORE PURPOSE To provide support to the Curriculum Development and Management Department by assisting with the various processes and administration within the department to ensure that MANCOSA meets its strategic objectives and goals..

Job description

CORE FUNCTIONS

• Compile and regularly update trackers pertinent to the Curriculum Department staff members and processes 
• Maintain all administration processes for New Programme Development and Short Learning Programmes, such as ensuring via the administration process that new programme and professional body submissions are complete and available as per the stipulated deadlines, reviewing narratives and ensuring that the supporting evidence is correctly filed within the submission folders
• Maintain all administration processes for New Module Development, such as ensuring new module guides are complete and available as per the stipulated deadlines via the administration process
• Maintain all administration processes for Existing Programmes, such as accurately compiling and timeously implementing amendments to Curriculum Structures and Programme Information Sheets, supporting the department with the administration of module reviews (both internal and external), and ensuring module guides are of a high-quality standard via the processes of module guide review and module guide updating
• Ensure via the administration process that applications for professional bodies are complete and available as per the stipulated deadlines
• Source Independent Contractors for the Curriculum Department  projects
• Source and manage Prescribed Textbooks for New Programme Development, New Module Development and Existing Programmes projects
• Schedule, coordinate, and prepare accurate minutes for Departmental and Committee Meetings
• Ensure accurate and systematic filing of all Curriculum Department documentation, including meeting minutes, and correspondence, to facilitate easy retrieval, compliance, and institutional memory.

Minimum requirements

QUALIFICATIONS

• Preferred Qualification: Minimum Degree or related qualification

EXPERIENCE 

• Essential experience: At least 1-2 year(s) relevant higher education work experience, and experience with minute taking and administration
• Preferred experience: At least 1-2 year’s higher education work experience, and understanding of curriculum and regulatory compliance

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

• Excellent listening, communication, and written skills
• Working with people
• Following instructions and procedures
• Writing and reporting
• Relating and networking
• Deadline driven
• Ability to multitask
• Planning, organising and the ability to work under pressure
• Integrity and honestly
• Detail oriented
• Creative and innovative
• Proficient in MS Office
• Have a good understanding of the Higher Education Landscape
• Ability to work under pressure

GENERAL

• Must be able to work overtime when necessary

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We wish you all the best with your applications