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IT Business Analyst (Inbound)
Closing Date
2026/02/22
Reference Number
RCL260210-6
Company RCL Foods
Job Title IT Business Analyst (Inbound)
Functions IT
Job Type Classification Permanent
Location – Town / City Westville
Location – Province KwaZulu-Natal
Location – Country South Africa
Job Description
At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to “We grow what matters” reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact.
As we continue to grow, we are seeking a talented and motivated individual to join our team as a IT Business Analyst (Inbound) within our Group Services operating unit.
The role will be based in Westville and report into the Applications Manager.
The business analyst assumes the role of delivering an effective and sustainable solution for the RCL FOODS IT Systems/Applications. The Business Analyst will be responsible for supporting and developing capabilities within the Sourcing, Inbound & Manufacturing areas of the business units. The Business analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit & Functional areas, namely:
- Sourcing & Procurement (Vendors, Services masters).
- Materials management (Material Master Data & Configuration).
- Inventory management (MRP, Stock Count & Adjustments).
- Production Planning (BOM’s, Process order management).
- Extended Warehouse Management
The Business Analyst is to deliver with the business while still adhering to the IT framework across all the application areas.
Minimum Requirements
Degree in Information Technology.
Minimum of 3 to 5 years’ experience within the relevant business function or information technology environment.
ERP Applications with specific reference to Materials Management, Inventory Management and Production.
Has had experience in or has had been a lead in projects in the above-mentioned areas.
Valid Code E drivers’ license.
Relevant systems Exposure or certification for ERP system.
Exposure Best of breed systems would be advantageous.
Duties & Responsibilities
The Business analyst is needed to:
Work with the business to identify opportunities for improvement in business operations, processes and systems.
Engage with Business during projects to establish, understand and document detailed Business requirements.
The Business analyst is involved in the design or modification of business systems or IT systems – assist in determining the project scope and agree a scope definition document as well as functional & technical specification document and ensure that full sign off is achieved prior to implementation.
The Business analyst adapts with new technology and identifies opportunities for growth or process improvement.
Maintain a high-quality standard in IT delivery:
The Business analyst documents the functional specification and verifies technical design of the system in conjunction with a developer or system specialist.
Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
Participates in the design or modification of business systems or IT systems – assist in determining the project scope.
Ensures that all tests are conducted and documented according to the standards agreed in agreed Ways of working.
Managing issues professionally and escalating where appropriate.
Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
Manage Help desk activities including the tracking of Change requests and ensuring their timely resolution.
Responsible for documenting the testing required, the results verification and acquiring the relevant release sign-off.
Ensures continuing operational quality by documenting bug fixes and enhancements.
Sustain and Improve operation effectiveness:
By understanding the business process needs, the business analyst can review external developments & trends which can be turned into new opportunities for the business. Taking advantage of new technologies (AI, Process Automation etc) or best of breed solutions.
Understands/defines and supplies solutions to mitigate process or system-based gaps.
Assist in improving and streamlining business processes and preparing business process documentation.Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
Report on system non-compliance by users to the Applications Manager.
Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.
As the Business Analyst, the job holder is expected to:
Plan and co-ordinate within the project team for delivery of targets/Projects.
Cross Skill team Members (where appropriate).
Engage with Key stakeholders to develop and grow our partnering within the function.
Ongoing learning and skill development to ensure sustainable growth, while staying abreast of the latest functionality, technologies, and applications
Click here to apply
IT Business Analyst (Order to Cash)
Closing Date
2026/02/22
Reference Number
RCL260210-4
Company RCL Foods
Job Title IT Business Analyst (Order to Cash)
Functions IT
Job Type Classification Permanent
Location – Town / City Westville
Location – Province KwaZulu-Natal
Location – Country South Africa
Job Description
At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to “We grow what matters” reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact.
As we continue to grow, we are seeking a talented and motivated individual to join our team as a IT Business Analyst (Order to Cash) within our Group Services operating unit.
The role will be based in Westville and report into the Applications Manager.
The business analyst assumes the role of delivering an effective and sustainable solution for the RCL FOODS IT Systems/Applications. The Business Analyst will be responsible for supporting and developing capabilities within the Order to Cash and Outbound supply chain functional areas of the business units. The Business analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit & Functional areas, namely:
- Sales and Distribution
- Extended Warehouse Management
- Outbound Supply Chain i.e. Customer Service, Transport Planning and Execution, Customer Delivery and Reconciliation
The Business Analyst is to deliver with the business while still adhering to the IT framework across all the application areas.
Minimum Requirements
- Degree in Information Technology.
- Minimum of 3 to 5 years’ experience within the relevant business function or information technology environment.
- Relevant systems Exposure or certification for ERP system (SAP ECC and S/4 HANA)
o ERP Applications with specific reference to Sales and Distribution, Warehouse Management and Transport Management.
o Applicants are required to have worked on—or led—projects within the areas outlined above. - Experience with best of breed outbound supply chain systems would be an added advantage.
- Valid Code B drivers’ license.
Duties & Responsibilities
The Business analyst is needed to:
- Work with the business to identify opportunities for improvement in business operations, processes and systems.
- Engage with Business during projects to establish, understand and document detailed Business requirements.
- The Business analyst is involved in the design or modification of business systems or IT systems – assist in determining the project scope and agree a scope definition document as well as functional & technical specification document and ensure that full sign off is achieved prior to implementation.
- The Business analyst adapts with new technology and identifies opportunities for growth or process improvement.
Maintain a high-quality standard in IT delivery:
- The Business analyst documents the functional specification and verifies technical design of the system in conjunction with a developer or system specialist.
- Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
- Participates in the design or modification of business systems or IT systems – assist in determining the project scope.
- Ensures that all tests are conducted and documented according to the standards agreed in agreed Ways of working.
- Managing issues professionally and escalating where appropriate.
- Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
- Manage Help desk activities including the tracking of Change requests and ensuring their timely resolution.
- Responsible for documenting the testing required, the results verification and acquiring the relevant release sign-off.
- Ensures continuing operational quality by documenting bug fixes and enhancements.
Sustain and Improve operation effectiveness:
- By understanding the business process needs, the business analyst can review external developments & trends which can be turned into new opportunities for the business. Taking advantage of new technologies (AI, Process Automation etc) or best of breed solutions.
- Understands/defines and supplies solutions to mitigate process or system-based gaps.
- Assist in improving and streamlining business processes and preparing business process documentation.
- Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
- Report on system non-compliance by users to the Applications Manager.
- Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.
As the Business Analyst, the job holder is expected to:
- Plan and co-ordinate within the project team for delivery of targets/projects.
- Engage with key stakeholders to develop and grow our business partnering within the function.
- Cross Skill team Members (where appropriate).
- Ongoing learning and skill development to ensure sustainable growth, while staying abreast of the latest functionality, technologies, and applications.
Click here to apply
Commercial Manager – COPA Project
Closing Date
2026/02/12
Reference Number
RCL260202-1
Company RCL Foods
Job Title Commercial Manager – COPA Project
Functions Commercial
Job Type Classification Permanent
Location – Town / City Westville
Location – Province KwaZulu-Natal
Location – Country South Africa
Job Description
RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Sellati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters.
Visit our website at: www.rclfoods.com
RCL FOODS is seeking a highly skilled and experienced Commercial Manager – COPA Project to ensure COPA system credibility and relevance by providing technical support, driving consistency and standardisation group-wide through establishing consistent methodologies, process guidance, and effective issue resolution across all operating units. Strengthen product costing and profitability analysis, and serve as the technical bridge between Commercial and IT .Liaise closely with Commercial Teams to interpret results of variance reports generated at an operating unit level.
The role is based in Westville and will report to the Commercial Executive.
Minimum Requirements
Minimum of a BCom Honours degree
CIMA, CA(SA) would be advantageous
BCom Information Systems / IT-related qualification would be advantageous
5 years’ experience in roles including exposure to commercial costing systems, preferably within an FMCG or manufacturing environment.
Duties & Responsibilities
Establish and Own the Central COPA Capability
Build, operationalise and continuously mature a centralised COPA function that acts as the single point of accountability for product costing and profitability reporting across the group in respect of the SAP COPA system.
Own the design, governance and ongoing integrity of SAP Account-Based COPA, ensuring the solution reflects operational reality and supports effective decision-making.
Reduce dependency on external consultants by embedding internal technical expertise, documentation, and sustainable support models within the Commercial function.
Ensure System Credibility and Business Relevance
Act as system superuser and technical authority for COPA and product costing, providing first-line support, troubleshooting and issue resolution for Commercial users.
Ensure consistent application of costing methodologies, allocation rules and accounting principles across all operating units to enable meaningful comparability and confidence in results.
Translate business requirements into COPA configuration and reporting logic, acting as the bridge between Commercial and IT.
Drive Group-Wide Consistency, Insight and Continuous Improvement
Lead central coordination of bills of material (BOM), routing and costing audits, using variance analysis to identify root-cause issues and drive corrective actions.
Budgeting and Forecasting
Provide operating units with standardised templates and training on critical system inputs to ensure consistent and reliable analysis and reporting
Product Costing
Provide central technical governance and frameworks for BOM and master recipes within SAP and support operating units through templates, system guidance and training.
Establish an understanding of the various processing plants to enable enhanced utilisation of the costing system.
Sales and Distribution Cost Management
Develop and maintain an understanding of sales & distribution costs, cost drivers and allocation rules.
Partner with operating units to support the development, refinement and continuous improvement of distribution charge provision calculations.
New Product Development
Assist operating units in ensuring New Product Development processes, system requirements and timings are adhered to by enabling accurate and timely costing and reporting.
Reporting
Provide governance over costing and profitability outputs that allow Commercial teams to spend time interpreting results and influencing decisions.
Sales and Distribution Cost Management
Develop and maintain an understanding of sales & distribution costs, cost drivers and allocation rules.
Partner with operating units to support the development, refinement and continuous improvement of distribution charge provision calculations.
New Product Development
Assist operating units in ensuring New Product Development processes, system requirements and timings are adhered to by enabling accurate and timely costing and reporting.
Reporting
Provide governance over costing and profitability outputs that allow Commercial teams to spend time interpreting results and influencing decisions.
Click here to apply
We wish you all the best with your applications
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