Office Coordinator – Debt Counselling Department

The National Credit Regulator (NCR) was established as the regulator under the National Credit
Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It
is tasked with carrying out education, research, policy development, registration of industry
participants, i.e. credit providers, credit bureaux, alternative dispute resolution agents, payment
distribution agents and debt counsellors, investigation of complaints, and enforcement of the Act.
The Act requires the NCR to promote the development of an accessible credit market, particularly
to address the needs of historically disadvantaged persons, low-income persons, and remote,
isolated or low-density communities. The NCR invites applications from suitable candidates for the
following position

Position: Office Coordinator – Debt Counselling Department
Paterson Grade: C- Lower
Salary ranges from R159 100 – R302 300 maximum

Requirements:
▪ The successful candidate must have at least one year post matric qualification in Office
Administration, Secretarial or Personal Assistance studies or any relevant equivalent
qualification, with a minimum of three (3) years’ experience as a Secretary/ Office
Coordinator or Personal Assistant.

Duties:
▪ General office administration which includes coordination and management of the team’s
travelling arrangements and activities.
▪ Preparation of departmental monthly and quarterly reports.
▪ Secretarial duties for the manager including but not limited to diary management, record
keeping and distribution of general correspondence.
▪ Meeting arrangements and preparation of the minutes of the meetings.
▪ Provision of effective customer relations.
▪ Provision of professional support to the Manager and running of the Manager’s office.
▪ Leave management.

Knowledge:
▪ Administrative processes and procedures.
▪ Strong knowledge of MS Office suite.

Skills:
▪ Excellent written and verbal communication skills.
▪ Report writing and analytical skills.
▪ Effective planning, organising and time management skills.
▪ Administrative skills.
▪ Interpersonal relations.
▪ Minute taking.
▪ Computer/ typing skills.
▪ Ability to manage, control and coordinate projects.
▪ Ability to manage client expectations and deliver good service.

Closing Date: 17 February 2026

The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.

Suitable persons should send a detailed CV quoting the relevant reference number to:IF-recruitment@ncr.org.za

Ref : DOC/02/26

Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to make an appointment

We wish you all the best with your applications