Discovery Vacancies

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Android Developer (Senior)

Senior Android Developer – Mobile Team

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Application Platform Services helps the business to address changes through technologies

Key Purpose

Senior Android developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support. 

Areas of responsibility may include but not limited to

The senior Android developer must have a competent understanding of:

  • The system development life cycle and can explain the Java developer role in each stage
  • The defined system development tools, processes and workflows
  • The distinction between business, functional and non-functional requirements and how to implement them
  • The importance of delivering high quality source code and how to achieve it
  • The technologies used and the systems components structure
  • The domain and business terminologies and link them back to system implementations 

Senior Android developers should be able to demonstrate that they can:

  • Develop, test, and maintain the deployed application software with high quality
  • Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
  • Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
  • Perform accurate development estimation
  • Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
  • Research new techniques, tools, and best practices and share that knowledge with the team and community
  • Maintain high standards 
  • Analytical and problem solving skills
  • Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
  • Excellent written and verbal communication skills
  • Can help with quality assurance and provide comments within 6 months of being in the position, a senior Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

  • Stress Management
  • Time management and prioritization
  • Creativeness
  • Learning orientation
  • Negotiation skills
  • Innovation
  • Clean code thinking

Technical Skills

  • Project Management
  • Business Writing Skills
  • Presentation and Facilitation Skills
  • Solution Architecture
  • Process Mapping
  • Entity Diagram mapping
  • Software testing pack design, functional testing

Education and Experience

Minimum

  • 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
  • 4+ years’ experience developing Android applications
  • Have worked on multiple published apps in the Play Store

Advantageous

  • 4+ year user interface analyst experience
  • Java related degree/qualification
  • Honours degree
  • Business experience and product knowledge
  • Experience in Kotlin beneficial
  • Experience with agile development methodologies
  • Experience with automated testing tools and techniques
  • Experience with GIT
  • Native Android

Methodologies

  • Waterfall and Agile
  • Knowledge of OO design principles and development patterns

Tools

  • SoapUI (SOAP) / REST client (JSON)
  • Android Studio
  • Atlassian tool suite (Jira, Confluence)

Processes

ITIL (Incident, Release, Problem Management)

Technologies

  • J2EE, Spring Boot
  • Android, Java, Kotlin
  • WebLogic, Apache
  • UML
  • XML, JSON
  • SOAP and REST Web Service Development

Other

  • Software architecture
  • JAD sessions
  • Data modelling techniques

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Click here to apply

Hospital Benefit Specialist – Cape Town

Hospital Benefit Specialist

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Care

Discovery Care, a subsidiary of Discovery Health, comprises of several specialized clinical areas with segmented teams. The Chronic and PMB Management team handles the processing of Chronic and Prescribed Minimum Benefit requests and manages escalated clinical queries. The HIV/Oncology and In-Hospital Case Management teams review clinical cases specific to their areas of expertise. The High Touch team provides hands-on services and resolves escalated queries for sensitive cases. Additionally, the Hospital Benefit Specialists, as part of field force, are responsible for real-time risk management and the Care Coordination Services manages the Managed Care programs.

Key Purpose:

The successful applicant will be responsible for but not limited to the following job functions:

Assessing the case in relation to the following:

  • Members clinical history
  • Members benefit structure
  • Clinical Information and coding supplied
  • Level of care provided
  • Appropriateness of the facility
  • Appropriateness of the treating doctor
  • Appropriateness of treatment
  • Managing the benefit for the member and the risk for the relevant scheme through a thorough process to approve or decline Funding to ensure that the member gets the appropriate level of care
  • Discharge planning by providing the member with alternatives to receive treatment (This includes Hospital @ Home, Homecare etc.)

Effective and accurate communication to all stakeholders:

  • Case update to the provider
  • Funding decisions and benefit confirmation to the members
  • Request for additional information from the treating doctor or practice manager
  • Engaging with Patient Services Manager and hospital staff
  • Handling escalations from Providers and internal stakeholders
  • Preparing and presenting complex case to clinical review
  • Trend Analysis of inefficiencies and proposals to correct
  • Appropriate internal case referrals for clinical management

Operational Targets:

  • Attend to patients on daily report
  • Review all low acuity admission requests
  • Quality of processes

Competencies:

The successful candidate must demonstrate the following competencies:

Role Specific Behaviours
☒Ensures accountability.☒Action oriented☐Manages ambiguity.☐Attracts top talent.☐Business insight☐Collaborates☒Communicates effectively.☐Manages complexity.☐Manages conflict.☐Courage☒Customer focus☒Decision quality☐Develops talent☐Values differences☐Directs work.☐Drives engagement☐Financial acumen☐Global perspective☒Cultivates innovation.☐Interpersonal savvy☐Builds networks.☐Nimble learning☐Organizational savvy☐Persuades☐Plans and aligns.☒Being resilient ☐Resourcefulness☒Drives results☐Demonstrates self-awareness.☐Self-development☐Situational adaptability☐Balances stakeholders☐Strategic mindset☐Builds effective teams.☐Tech savvy☐Instils trust.☒Drives vision and purpose☒Optimizes work processes 

Education and Experience:

The following requirements are essential:

  • Matric
  • Must be a Registered Nurse
  • Valid SANC Registration
  • 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
  • 2 years Managed health care experience 
  • Microsoft Office (Specifically Excel experience)
  • Valid Driver’s License and own transport ( working hours are between 08:30 -17:00 & travel up to 50KM may be required)
  • Effective Communication Skills (Verbal & Written)
  • Telephone Etiquette
  • Active Listening Skills

The following requirements are advantageous:

  • 1 – 2 years ICU experience
  • Knowledge of DH SOP’s and Process experience (internal only)
  • Provider payment arrangements (internal Only)
  • Clinical coding knowledge of ICD-10 and/or CCSA

 Personal Attributes or Competency Profile

The Discovery Person

  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Click here to apply

iOS Developer (Senior)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Application Platform Services helps the business to address changes through technologies.

Key Purpose

This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.

Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.

iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.

iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

Senior iOS developers must have a competent understanding of:

  • The system development life cycle and can explain the developer’s role in each stage
  • The defined system development tools, processes and workflows
  • The distinction between business, functional and non-functional requirements and how to implement them
  • The importance of delivering high quality source code and how to achieve it
  • The technologies used and the systems components structure
  • The domain and business terminologies and link them back to system implementations 

Senior iOS developers should be able to demonstrate that they can:

  • Develop, test, and maintain the deployed application software with high quality
  • Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
  • Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
  • Perform accurate development estimation
  • Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
  • Research new techniques, tools, and best practices and share that knowledge with the team and community
  • Maintain high standards 
  • Analytical and problem solving skills
  • Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
  • Excellent written and verbal communication skills
  • Can help with quality assurance and provide comments Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

  • Excellent written and oral communication skills (English)
  • Ability to work in a self-driven, complex environment with multiple and changing priorities
  • Ability to focus on deadlines and deliverables
  • Ability to think abstractly
  • Ability and desire to quickly learn new technologies
  • Clean code thinking

Technical Skills

  • Project Management
  • Business Writing Skills
  • Presentation and Facilitation Skills
  • Process Mapping
  • Software testing pack design, functional testing

Responsibilities

  • Maintain and extend existing development activities
  • Work with customers to determine project requirements
  • Design software to fulfil customer requirements
  • Develop software from requirements and specifications
  • Find and repair software defects; unit testing, UI automation testing
  • Stay current with Apple and iOS standards and guidelines
  • Documenting development work done

Education and Experience

Minimum

  • Informatics degree or Diploma
  • 4+ years’ experience developing iOS applications

Advantageous

  • 2+ years’ user interface analyst experience
  • Software Engineering related degree/qualification
  • Honours degree
  • Business experience and product knowledge
  • Experience in Objective-C is beneficial

Methodologies

  • Waterfall and Agile
  • Knowledge of OO design principles and development patterns

Tools

  • SoapUI (SOAP) / REST client (JSON)
  • XCode
  • Atlassian tool suite (Jira, Confluence)

Technologies

  • iOS
  • UML
  • XML, JSON
  • SOAP and REST Web Service Development

Other

  • Software architecture
  • JAD sessions
  • Data modelling techniques

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Click here to apply

Internship: Servicing Administrator

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Invest

Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

 The main purpose of this role is the administration of all Discovery Invest products, including but not limited to payments and handling telephonic queries from policyholders, financial advisors and franchises.

Areas of responsibility may include but not limited to:

  • Administration of all Discovery Invest products
  • Handling telephonic queries from policyholders, financial advisors and franchises
  • Liaising with clients and franchise in obtaining outstanding requirements
  • Relationship building with financial advisors and internal and external colleagues /clients
  • Statistics of workloads to ensure that daily targets are met
  • Ensure that all standard operating procedures and business rules are adhered to.
  • Assisting with testing and system implementations


Responsibilities

  • All claims received before 10am daily need to have been processed before the 12:30pm batch run
  • All calls to be answered within 20 seconds of ringing (before 3rd ring)
  • Resolve and respond to all queries received via e-mail and or pool from Brokers, Franchises and third parties with consent.
  • Answer inbound calls from clients, brokers, franchises and third parties
  • Verify all calls received (excluding ERM’s)
  • All escalated claims to be captured and sent for authorizing.
  • All Pinpoint Alerts to be read daily
  • Close all fixed and resolved QC
  • Lunch Breaks to not exceed allocated time
  • Refer to the schedule for breaks
  • All fixes are logged on QC
  • Paradigm notes to be updated for all work done on the respective case
  • Back up for the Maturities Team
  • Adhere to queries and call SLA daily
  • Maintain low error rate (rejections, fixes and QA)

Education and Experience

  • Matric
  • Degree – Advan

Click here to apply

Developer (Senior)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients.  This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders.  It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

About Discovery Life – Business Intelligence

The Discovery Life – Business Intelligence is part of the Discovery Life Company.  We are responsible for building all information assets and delivering information to the business through various reporting channels from an executive level down to the call centre agent.  The information assets that we are building is not only limited to report delivery, but also integrated information assets to support the data scientists, risk analysts and the data analytics teams.

Key Purpose

The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts.( BI Solutions imply ETL / Analytics / Presentation).Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.

The candidate should possess the following:

  • Analysis and Communication Skills
  • Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
  • Conceptualize and design solutions
  • Support and coach other junior systems and business analysts

Areas of responsibility may include but not limited to

The BI Developer must be able to construct complex BI solutions based on specifications produced by BI Analysts. In addition to working off specifications, the incumbent should been quite adapt at conceptualizing and implementing solutions based on technical discussions with team members.

  • Interact with business and system analysts to resolve problems.
  • Collaborate with analysts to understand source structures, evaluate requirements and finally deliver a solid solution.
  • Conduct data analysis on various source systems as part of the solution development process.
  • Develop and maintain SSIS packages
  • Create required database structures
  • Develop and maintain T-SQL code
  • Analyse SQL execution plan to optimise performance
  • Develop SSAS models
  • Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications
  • Contribute to the development of architectural guidelines and standards
  • Prototyping, Research and Development of new techniques and solutions
  • Team engagement champion
  • Scheduling business processes via ETL tools
  • Excel Reporting and scripting – advanced charting, conditional formatting.
  • Understand and resolve complexities working across multiple database platforms
  • Develop PowerBI and SSRS reports
  • Must be able to read and maintain code not written by yourself.
  • Have experience following a formal SDLC as part of solution delivery.
  • Optimise ETL processes as well as SQL queries by analysing query execution plans.
  • Maintain code repositories for version control of developed solutions.
  • Peer review of code and solutions developed
  • Create and maintain metadata repositories
  • Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
  • Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA

Personal Attributes and Skills

  • Ability to design and implement complete ETL processes using SSIS and T-SQL.
  • Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
  • Strong reporting experience using Microsoft data technology stack such as (, SSRS, Power BI)
  • Ability to design and implement semantic models using SSAS
  • Ability to write DAX and MDX query
  • Proven experience with working with large datasets in the region of billions of records.
  • Experience on working with delta datasets and versioned history on target tables.
  • Solid experience in understanding ERD’s and source-to-target mappings as well as producing source-to-target mappings of solutions.
  • Strong SQL query writing ability (across database environments e.g. Oracle, Netezza, Postgres etc) with a firm understanding of analytical functions.
  • Must be able to evaluate technical ETL solutions for inefficiencies (from a database and code perspective) and implement optimization.
  • Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
  • Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
  • Strong analytical and problem solving skills.
  • Navigating ambiguity and complexity
  • Excellent oral and written communication skills.
  • Added advantage of Data mining and BIG data technology including (Python, Spark, H2O)

Education and Experience

  • National Diploma in IT (BTech) – Essential
  • Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous
  • Microsoft Business Intelligence certifications will be an added advantage

Click here to apply

Service Consultant

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

Our Commissions department is looking for a great person to join their team as a service consultant to service broker houses and franchises with all related billing and commissions’ queries.

Areas of responsibility may include but not limited to

  • Answering inbound calls timeously
  • Dealing with predominantly telephonic and occasionally email queries
  • Assisting franchises/brokers with Health, Life and Group Life and Vitality queries
  • Submitting of reports to brokers
  • Review and recommend improvements to existing processes
  • Implement and maintain internal controls to ensure best practice
  • Perform any other related functions requested by management

NB: The role is not limited to the key outputs mentioned above

Personal Attributes and Skills

  • Perform a variety of administrative responsibilities
  • Ability to multi-task and attention to detail is vital
  • Ensure that delegated tasks are performed within proper time frames
  • Prioritise workload and address any immediate issues as and when they arise
  • Effective communication at all levels within the organisation (written and telephonic)
  • Client centric servicing and positive problem solving approach
  • Excellent time management
  • Deadline conscious and able to work under immense pressure
  • Work independently, but open to team work when necessary
  • Takes responsibility for actions and projects
  • Upholds ethics, values and demonstrates integrity
  • Adapts to changing circumstances, new ideas and change initiatives

Education and Experience

Essential: 

  • Matric Certificate
  • 1 year Call centre experience within a financial service industry

Advantageous: 

  • year Call centre experience dealing with brokers
  • 1 year experience with Discovery Life products
  • Post-graduate degree or equivalent

Click here to apply

Reputation Management Consultant

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

To provide support to the Reputation Management function and to contribute to the delivery of professional and

efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.

Areas of responsibility may include but not limited to:

  • Support the Reputation Management function and contribute to the delivery of professional and efficient.

influencer relations, across traditional and social media.

  • Ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.
  • Provide strategic and administrative assistance to Head of Reputation Management and deliver a professional and efficient media relations service for Discovery.
  • Build and maintain good working relationships with journalists, bloggers, influencers, and other stakeholders.
  • Assist with events such as media conferences, interim and final year-end results presentations, and sponsorship activities and events.
  • Support a variety of campaigns across the Discovery businesses by defining goals, analysing problems and exploring opportunities for brand promotion.
  • Provide strategic reputation support across the various projects and take accountability for the PR and social media element of these projects.
  • Create a variety of content, both developing content ideas, writing and curating content.
  • Producing reports.
  • Coordinate the development of media releases, speeches, social media content, video, and any other external communications material in collaboration with the content team.
  • Respond promptly and accurately to queries from individuals, journalists, and other organisations.
  • Monitor and gather insights into industry development and best practices and giving feedback to the business.
  • Develop innovative, creative, and unique approaches to influencer marketing.

Competencies

  • Exceptional verbal and written communication skills.
  • Exceptional writing and editing skills.
  • Strong interpersonal skills and emotional intelligence.
  • Enjoys working with people, networking, and influencing.
  • Ability to handle client-facing meetings with ease (essential skill)
  • A positive attitude, creativity, and confidence to approach stakeholders, internal and external to achieve objectives.
  • Focused on delivering results and meeting customer expectations.
  • Effective project management and outstanding time management skills.
  • A passion for working with social influencers and using digital platforms to create brand awareness.
  • An understanding of the South African online communities.
  • The ability to work independently in fast-paced, deadline-driven environments.
  • The ability to handle multiple campaigns simultaneously.
  • Excellent personal organisation skills and superb attention to detail.
  • Relationship builder with ability to adapt to shifting priorities.
  • Self-starter, with the agility and willingness to work on both administrative duties and engage with senior (EXCO) stakeholders.
  • High level of computer literacy, including the ability to research online and learn how to use new online tools.
  • Proficiency in all Microsoft Office applications.
  • Familiarity with current and emerging digital media platforms such as Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok, etc.
  • Highly collaborative style and experience developing and/or implementing communications strategies.
  • Ability to thrive in a fast-paced environment.

Education and Experience

  • Honors degree in Media, Corporate Communications, PR, Business Studies or similar.
  • Minimum 2-5 years of media/stakeholder relations experience in corporate communications, PR, digital, marketing, or similar in financial services, management consulting, journalism or similar space. Agency or consultancy experience advantageous.
  • Working experience in financial services sector preferable.
  • Proven track record and journalist/producer network in respect of media relations.

Click here to apply

Business Analyst

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society. 

About Discovery Health Systems – Healthcare Digital Solutions   

We pride ourselves on attracting the industry’s finest talent. You will join a high-energy, mission-driven organization where “good enough” is never the baseline. Our space is a hub for smart, self-motivated individuals who are passionate about finding innovative ways to move the world forward.

As a Business Analyst within the Healthcare Digital Solutions team, you won’t just be documenting processes—you’ll be building the future of patient care. Your work on dynamic new projects and product enhancements will:

  • Drive Efficiency: Eradicate business bottlenecks through smart technology.
  • Gain Competitive Edge: Ensure our healthcare products remain market leaders.
  • Empower Clients: Deliver superior service and digital tools to the people who need them most.

Leveraging a deep understanding of our technical infrastructure and software ecosystem, you will act as a change agent. You will help the business navigate complex shifts through the strategic application of technology, ensuring our solutions are both robust and human-centric.

Key Purpose

The Business Analyst acts as a critical bridge between healthcare business vision and technical execution. Your primary mission is to translate high-level business needs into granular, actionable requirements to ensure the implementation team has a clear roadmap for development.

Beyond documentation, you will provide end-to-end support throughout the project lifecycle. This includes overseeing the Release Management process, conducting rigorous post-release monitoring, and playing a lead role in End-to-End (E2E) Testing and User Acceptance Testing (UAT) to secure final business sign-off.

Key responsibilities

  • Requirements Elicitation: Assist in planning and facilitating requirements workshops (JAD sessions) with healthcare stakeholders to capture “as-is” and “to-be” processes.
  • Documentation Excellence: Produce high-quality Business Requirement Specifications (BRS) and Functional Specifications (FRS) that clearly define project objectives and user needs.
  • Visual Modeling: Utilize UML diagrams (such as Use Case, Activity, and Sequence diagrams) to visualize system behavior and business workflows.
  • Stakeholder Engagement: Act as a liaison to resolve requirement conflicts and ensure alignment between clinical users and the engineering team.
  • Risk & Issue Management: Proactively identify and document project risks, assumptions, and dependencies that could impact software delivery.
  • Quality & Testing: Support the QA process by performing System Integration Testing (SIT) and coordinating User Acceptance Testing (UAT) to ensure the solution meets business goals. 
  • Continuous Improvement: Identify opportunities for process optimization within the healthcare digital ecosystem.

Core competencies

Technical & Professional

  • Analytical Thinking: Ability to decompose complex healthcare problems into manageable logical components.
  • Elicitation Techniques: Familiarity with various gathering methods (interviews, surveys, shadowing, and workshops).
  • SDLC Knowledge: A foundational understanding of the Software Development Life Cycle (Agile/Scrum preferred).
  • Testing Aptitude: Basic experience in creating test cases and validating software against requirements.

Behavioural

  • Adaptability: A “self-starter” mentality with the ability to pivot between different projects and shifting priorities in a fast-paced environment.
  • Communication: Strong verbal and written skills, with the ability to explain technical concepts to non-technical healthcare staff.
  • Ownership: A high degree of accountability for deliverables, with a growth mindset toward receiving feedback and mentorship.
  • Detail-Oriented: The ability to maintain precision while navigating high-level project goals.

Education and Experience 

  • Degree: BCom or BSc in Informatics, Information Systems, Computer Science, or a related 3-year IT qualification.
  • Experience: Minimum of 3+ years in a functional Business Analyst role, within a software development environment.
  • Technical Proficiency
  • Data & Messaging: Working knowledge of SQL for data querying, along with JSON and XML for data interchange.
  • API & Documentation Tools: Proficiency with industry-standard tools including:
  • Testing/Exploration: Postman, SOAP UI, or Swagger.
  • Modelling & Documentation: Enterprise Architect, Confluence, and JIRA.
  • Technical Writing: Proven ability to draft comprehensive technical and architectural specifications (e.g., API mappings, data dictionaries).

SDLC & Methodology

  • Frameworks: Practical exposure to Agile methodologies (Scrum/Kanban).
  • Systems Knowledge: A solid grasp of the Software Development Life Cycle (SDLC), including:
  • Fundamental database structure design.
  • Technical change control processes.
  • Unit testing principles and quality assurance.

Click here to apply

Lead – AI Enablement Squad

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Data Science Lab

The Group Data Science Lab (DS Lab) is expanding, and we’re looking for talented individuals to join our growing team. Our global team collaborates with partners such as Discovery Health Digital, Quantium, Risk Intelligence, and renowned institutions like the London School of Economics (LSE). Working across diverse areas—including digital, clinical, wellness, and behavioral themes—we harness terabytes of structured and unstructured data using a modern big data architecture. The DS Lab also embraces a forward-thinking approach, identifying new data sources and opportunities and leveraging the Vit.AI platform, we create scalable, fit-for-purpose solutions that serve the business well into the future. 

About AI Enablement

The AI Enablement team is the engineering engine that transforms cutting-edge data science into tangible value for our members and business. We bridge experimental AI and robust, enterprise-scale production systems, enabling scalable, reliable, and efficient AI solutions.

Key Purpose

The AI Lead is responsible for translating cutting-edge data science into robust, scalable production systems. This role leads a multidisciplinary team focused on the productionisation of machine learning and LLM models, ensuring operational excellence, technical innovation, and strategic alignment with business goals. Success in this position requires architecting and implementing production-grade systems that are scalable, maintainable, resilient, and integrated with existing production systems.

Key outputs

The successful applicant will be responsible for but not limited to the following job functions:

Areas of responsibility may include but not limited to

Team Leadership & Delivery Management

  • Lead and mentor a cross-functional squad of engineers, developers, analysts, and data scientists.
  • Drive agile delivery practices, ensuring timely and high-quality deployment of AI solutions.

Technical Strategy & Architecture

  • Own the technical roadmap for AI productionisation, including MLOps, LLMOps, and scalable infrastructure.
  • Oversee architectural decisions for model deployment, data pipelines, and cloud-native solutions.

Operational Excellence

  • Implement monitoring, alerting, and incident response for AI systems in production.
  • Champion best practices in CI/CD, testing, and observability for ML and LLM models.

Stakeholder Engagement

  • Collaborate with data science teams to translate prototypes into production-ready applications.
  • Liaise with platform and infrastructure teams to ensure seamless integration and scalability.

Strategic Impact

  • Influence the velocity and reliability of AI delivery across the organisation.
  • Represent the AI Enablement team in strategic forums and contribute to group-wide innovation.

Personal Attributes and Skills

The successful candidate would need to have the following competencies:

  • Collaborative mentor with a natural inclination to share knowledge.
  • Pragmatic and results-driven, focused on delivering robust solutions.
  • Intellectually curious with a passion for technology and innovation.
  • Excellent communicator, able to articulate complex technical ideas clearly.
  • Ownership mindset with resilience and adaptability.

Education and Experience

The following requirements are Essential:

  • Master’s degree in computer science, Engineering, or related field.
  • 12+ years in software/data engineering or AI productionisation.
  • Advanced proficiency in Python, SQL, cloud-native development, and MLOps/LLMOps tools.
  • Experience with CI/CD, containerisation (Docker, Kubernetes), and infrastructure-as-code.

The following requirements are advantageous:

  • Postgraduate qualification in AI, Data Science, or Systems Engineering.
  • Familiarity with Vertex AI, BigQuery, Cloud Composer, Kubeflow.

Click here to apply

Senior Python Developer

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Data Science Lab

The Group Data Science Lab (DS Lab) is expanding, and we’re looking for talented individuals to join our growing team. Our global team collaborates with partners such as Discovery Health Digital, Quantium, Risk Intelligence, and renowned institutions like the London School of Economics (LSE). Working across diverse areas—including digital, clinical, wellness, and behavioral themes—we harness terabytes of structured and unstructured data using a modern big data architecture. The DS Lab also embraces a forward-thinking approach, identifying new data sources and opportunities and leveraging the Vit.AI platform, we create scalable, fit-for-purpose solutions that serve the business well into the future. 

About AI Enablement

The AI Enablement team is the engineering engine that transforms cutting-edge data science into tangible value for our members and business. We bridge experimental AI and robust, enterprise-scale production systems, enabling scalable, reliable, and efficient AI solutions.

Key Purpose

Serve as the technical cornerstone of the AI Enablement team by building and maintaining production-grade Python systems, managing ML pipelines, and ensuring models operate reliably at scale. This role sets technical standards, mentors team members, and drives innovation through robust engineering practices.

Key outputs

The successful applicant will be responsible for but not limited to the following job functions:

Areas of responsibility may include but not limited to

  • Architect and maintain high-performance Python code for AI/ML projects.
  • Lead peer reviews and enforce best practices in software engineering.
  • Design and manage ELT/ETL pipelines in MPP environments (for instance using Spark, Ray or similar).
  • Oversee ML model lifecycle: deployment, monitoring, optimization.
  • Implement automated monitoring and alerting for production models.
  • Mentor junior developers and data scientists on coding standards.
  • Collaborate with stakeholders to translate requirements into technical solutions.

Personal Attributes and Skills

The successful candidate would need to have the following competencies:

  • Technical Leadership – Expert in Python and software architecture; sets high standards for code quality.
  • Problem Solving – Ability to debug complex systems and deliver scalable solutions.
  • Collaboration – Works effectively with data scientists, engineers, and business teams.
  • Ownership Mindset – Takes responsibility for system resilience and performance.
  • Continuous Learning – Stays current with emerging technologies and MLOps practices.

Education and Experience

The following requirements are Essential:

  • 5+ years in Python development and software engineering best practices.
  • Experience with CI/CD, Git, unit testing, and SOLID principles.
  • Hands-on experience with MLOps tools (e.g. MLflow, Kubeflow, etc).
  • Strong knowledge of cloud platforms (e.g. AWS, Azure, GCP).

         The following requirements are advantageous:

  • Experience with tools like Vertex AI, BigQuery, Cloud Composer.
  • Exposure to large-scale data environments and distributed systems.

Click here to apply

We wish you all the best with your applications

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