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Graduates
Listing reference: adapt_000280
Listing status: Online
Apply by: 3 September 2026
Position summary
Industry: IT & Internet
Job category: IT and Telecommunications
Location: Midrand
Contract: Internship
Remuneration: Market Related
EE position: No
About our company
Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.
Introduction
Are you passionate about technology, business operations, and continuous professional growth? Do you thrive in dynamic environments where innovation, collaboration, and learning are encouraged? We are seeking motivated, dedicated, and enthusiastic individuals to join our growing team across a variety of disciplines. This is an exciting opportunity to work alongside experienced professionals, contribute to meaningful projects, and develop valuable skills that will support your long-term career aspirations. Whether your strengths lie in technology, operations, project support, administration, or business enablement, we offer an environment where talent is recognized, growth is encouraged, and success is achieved through teamwork. As part of our team, you will have the opportunity to expand your knowledge, take on new challenges, build professional networks, and make a real impact within a fast-paced and evolving organization. If you are driven, eager to learn, and committed to delivering excellence, we would love to hear from you and explore how you can contribute to our shared success.
Job description
Available Opportunities:
- Software Development
- Software Testing
- IT Support / Helpdesk
- Administration
- Business Analysis
- Finance Administration
Minimum requirements
Minimum Requirements:
- Relevant qualification
- Strong communication and interpersonal skills
- Excellent problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Strong attention to detail and commitment to quality
- Proficiency in Microsoft Office and other relevant software applications
Click here to apply
Support Consultant: Finance
Listing reference: adapt_000277
Listing status: Online
Apply by: 9 July 2026
Position summary
Industry: IT & Internet
Job category: Education and Training
Location: Midrand
Contract: Permanent
EE position: Yes
About our company
Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.
Introduction
To provide support to clients on the functionality of the ITS Integrator suite of products. The incumbent is responsible for the for logging, investigation, and resolution of queries from the clients, to fulfill the contractual obligation to the clients as laid out in the SLA (Service Level agreement).
Job description
PRIMARY RESPONSIBILITIES FOR THE ROLE
· Investigate incidents relating to systems, within the scope of control and assign to other
departments where necessary.
· Continuous communication with originators of incidents with regards to their status and
activity.
· Perform reconciliations for the subsystem in the scope of control
· Recommend corrective actions after investigation.
· Participate in internal audits.
· Provide client support on the use of the ITS Integrator systems as per maintenance and service
level agreements (SLA).
· Log incidents on the ticketing system in response to customer or internal reports.
· Monitor statutory regulation alignment to the system within scope of control.
· Responsible for the integration between sub-systems allocated to the team and other ITS
systems.
SECONDARY RESPONSIBILITIES – SERVICE MANAGEMENT ROLE
· Professional Services:
▪ Submission of quotations to client
▪ Follow up on status of order
▪ Close task if the client rejects the quotation
▪ Assistance with completion and sign of report
▪ Logging of tasks and submission to relevant BU’s
▪ Compile spreadsheet for submission to client
▪ Update of consolidated spreadsheet – internal Adapt IT
▪ Track and tracing of tasks
· Service Management:
▪ SLA Reporting
i. Tracking and Reporting
ii. Incident Management
1. Keep register of Root causes
▪ Weekly Check-ins
▪ Monthly Meetings
▪ Assist Client with Quarterly Forums
▪ Assist clients to run Forums
▪ Client Risk Management
i. Keep Risk Register log and manage with assistance of relevant stakeholders
▪ Monitor Audit reporting and DHET compliance
▪ Liaise with Contract Management making sure clients have current contracts and
Service Orders
COMPLIANCE TO THE ISO 9001:2015 SUPPORT PROCEDURE
· Adhere to published procedures and standards.
· Maintain records in accordance with published procedures.
· Initiate
Minimum requirements
MINIMUM QUALIFICATION EXPERIENCE REQUIRED
· Matric relevant qualification (e.g. Business Analysis/Testing Certificate etc.)
· Or 3 years of experience on the related subsystem
CORE COMPETENCIES
KNOWLEDGE
· Intermediate to advanced business process knowledge
· Intermediate to advanced understanding of business principles
· Intermediate to advanced knowledge of statutory legislation
· Identify opportunities to sell systems and services to existing clients
· Intermediate to advanced knowledge of the sector
· Intermediate to advanced knowledge of the ERP systems function
· Intermediate to advanced knowledge of different modules in the various suite of products
· Continuous development of knowledge of software systems within scope of control.
· Continuous development of knowledge of business practices that are addressed by software
systems within scope of control.
SKILLS
· Ability to perform medium to complex investigations
· Design & analysis skills
· Research skills
· Mentoring and coaching skills
· Conduct Training and Consulting
· Ability to grasp business practices and recommend alternative solutions
· Intermediate to advanced problem-solving ability
· Ability to create, compose and edit written materials
· Agile and adaptable
COMMUNICATION SKILLS
· Proficient written and verbal communication skills
· Proficient presentation and report writing skills
· Proficient negotiation skills
· Interpersonal skills
SYSTEM KNOWLEDGE
Have Intermediate knowledge of:
· Finance Code Structure
· PMISS (From Requisitions to Invoicing) – Including Finance iEnabler
o PO – Purchase Order
Click here to apply
We wish you all the best with your applications
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