Admin Officer: Authorisations and Reinstatements (x3)

Department: Driver Rehabilitation Standards & Points Demerit System
Reference: DRSPS/RTIA/2026
Level: 7
Salary: R 338,106 per annum
Term: Permanent

Minimum Educational Requirements: *Matric (NQF 4) + National Diploma (NQF 6) in a quality related field
or data analysis or traffic or administration field or Equivalent · *A Degree (NQF 7) in a quality related field or
datal analysis or traffic or equivalent will be an added advantage

Minimum Knowledge & Experience Requirements: One (1) year relevant working experience · Must be
in possession of at least a code B valid driving licence free of endorsements.* Knowledge of quality
management ·* Knowledge of quality management including Total Quality Management (TQM) concepts and
tools as well as their application in a service based environment ·* Ability to diagnose quality problems
through quality gaps ·* Knowledge of the quality management perspective of steps to achieving conformance
to specification ·* Knowledge of ISO 9000 and ISO 9001 quality standards ·* Knowledge of the AARTO Act,
National Road Traffic Act, Criminal Procedures Act, National Land Transport Act, Promotion of Administrative
Justice Act, Promotion of Access to Information Act and other Regulations applicable to traffic and transport
management ·*Ability to apply one’s mind fairly and objectively and uphold justice in the process of
authorising AARTO documents and demonstrate the good values of the Agency. * Required to provide valid
reasons for all courtesy letters, enforcement orders, all Points Demerit System (PDS) documents authorised
and quality assured.

Required Competencies: *Knowledge of quality management concepts and tools. *Computer literacy (MS
Word, Excel, PowerPoint, etc.)

Duties: Support the optimisation of the section/unit:
*Contribute to the development of operational plans in the Unit · *Comply to all policies and procedures in
the Unit. *Conduct project administration, recorded keeping and produce project related reports *Systematize
the achievement of deliverables against project plans ·* Demonstrate knowledge of the latest reports within
area of expertise · Take ownership for own work, performance management and development · Introduce
improvement opportunities within area of expertise in line with best practice to optimise performance ·
*Engage in problem solving and continuous improvement to maximize output of area.

Authorisation of courtesy letters and enforcement orders:
Authorisation of courtesy letters and enforcement orders in line with section 19 and section 20, respectively, of the AARTO Act · Quality assurance of the authorised of enforcement orders · *Diagnose quality problems
through quality gaps within the authorisation of enforcement orders environment · *Reconcile the operation’s
and clients’ views of quality within the authorisation of courtesy letters and enforcement orders environment.
Application of TQM concepts (continuous improvement, Six Sigma, employee empowerment, benchmarking, just-in-time and Taguchi concepts) and tools in the authorisation of courtesy letters and enforcement orders environment · Application of ISO 9000 and ISO 9001 to the authorisations of
enforcement orders procedures and policy ·* Conduct quality inspections within the · Reports retrieved ·
Timeous submission of reports · Stakeholder feedback · # investigated ·* Investigation results ·* # queries
resolved. Manager feedback . Number of quality inspections conducted ·* Number of authorised
enforcement orders inspected ·* Number of quality problems diagnosed through quality gaps ·* Number of
reconciled operation’s and clients’ views of quality.Authorisation courtesy letters and enforcement orders environment · Application of the steps of conformance to specification in the authorisation of courtesy letters
and enforcement orders environment ·* Focus more on both procedural matters and facts of the infringements
or substantive matters ·* Handle and resolve follow up queries from members of the public, officers and
management ·* Support campaigns of the Agency when necessary.

Authorisation of cancellation, suspensions/disqualifications and reinstatements:
Authorisation of cancellation, suspension and reinstatement of documents in line with chapter 4 of the AARTO Act · Quality assurance of the authorised cancellations, suspensions and reinstatements ·*
Diagnose quality problems through quality gaps within the authorisation of cancellations· Reports retrieved Timeous submission of reports · Stakeholder feedback ·* # investigated ·* Investigation results ·* # queries
resolved ·* Manager feedback ·* Number of quality inspections conducted suspensions and reinstatements
environment ·* Reconcile the operation’s and clients’ views of quality within the authorisation of cancellations,
suspensions and reinstatements environment

*Application of TQM concepts (continuous improvement, Six Sigma, employee empowerment,
benchmarking, just-in-time and Taguchi concepts) and tools in the authorisation of cancellations,
suspensions and reinstatements environment · *Application of ISO 9000 and ISO 9001 to the authorisations
of cancellations, suspensions and reinstatements environment procedures and policy.*Conduct quality
inspections within the authorisation of cancellations, suspensions and reinstatements environment ·
*Application of the steps of conformance to specification in the authorisation of cancellations, suspensions
and reinstatements environment.* Focus more on procedural matters rather that fact of the infringements or
substantive matters.Handle and resolve follow up queries from members of the public, officers and management. Support campaigns of the Agency when necessary.

Enquiries: Ms Allison Shingange – (087) 287 7993
Sibusiso Ncube – 011 763 1103

Correspondence will only be with shortlisted candidates. If you do not hear from the Agency in three (3)
months from the date of closure, please consider your application as unsuccessful. Recommended
candidates will be subjected to the Agency’s mandatory background checks, security clearance and
qualification verification processes.

To apply please submit a letter of application, recent curriculum vitae as well as certified copies of
qualifications and identity document. Applications must be addressed to: wkf3g5@apply.simplify.hr

Please note that late applications and those without all the relevant supporting documents as
prescribed above will not be considered.

The RTIA is an Equal Opportunity Employer and is seeking to balance the employment
equity profile therefore the youth, Women and People living with disabilities are
encouraged to apply.

Internal candidates who meet the requirements are encouraged to apply.

Closing Date: 3 August 2026

We wish you all the best with your applications