ETV Jobs – 16 October 2026

To apply, click on the link at the end of the posts and all the best with your applications

Customer Care Agent

Reference Number

etv263

Department

Call Centre

Description

The incumbent will assist eMedia customers with enquiries, complaints, comments and suggestions relating to the Company’s product offerings, including, but not limited to, Openview, e.tv, eVOD and any other products introduced by eMedia.

Customer Relationship Management

Respond to and resolve customer enquiries, complaints, comments and suggestions in a professional and timely manner.

Provide accurate information, guidance and advice regarding Openview and other eMedia products and services.

Assist customers across the OMNI channel and other designated communication platforms.

Promote customer satisfaction, brand loyalty and positive customer experiences through excellent service delivery.

Ensure that customer interactions are managed effectively and concluded within the required timeframes.

Maintain accurate and up-to-date customer information by capturing, verifying and updating customer details on the relevant systems in accordance with established procedures.

Interpersonal and team relationships

Fostering and maintaining strong interpersonal and team relationships to create a stable and collaborative working environment.

Contributing positively to team dynamics to ensure the successful achievement of collective objectives.

Requirements

Qualifications

National Senior Certificate (NQF Level 4) – Essential

Experience

1 year in Customer Service – Essential

Language Proficiency 

English – Intermediate

Technology Proficiency

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)  – Basic

Technical / Job Specific Competencies  

Accuracy / Attention to Detail 

Contributing to Team Success 

Participation

Initiating Action 

Apllied Learning 

Click here to apply

Business Anchor / Producer

Reference Number

eNCA204

Department

eNCA – News

Description

The Business Anchor/Producer is responsible for researching, developing, producing and presenting accurate, engaging business, financial and economic news across television and digital platforms. 

The role combines editorial planning, content production, live broadcasting, interviewing and multiplatform storytelling, ensuring complex information is communicated clearly to diverse audiences while maintaining sound editorial judgement and compliance with organisational policies, applicable legislation, broadcasting standards and ethical journalism requirements.

Key Deliverables

Editorial Planning and News Coordination 

• Contribute proactively to daily, weekly and forward editorial planning for business, financial and economic news across television and digital platforms.
• Monitor local, national and international business developments, financial markets, economic indicators and corporate activities to identify relevant story opportunities.
• Develop and propose original story ideas, interview opportunities and appropriate editorial angles that support the organisation’s news priorities.
• Collaborate with editors, reporters, producers and newsroom colleagues to determine story priorities, coverage requirements and resource allocation.
• Identify breaking news, emerging trends and significant market developments and ensure that relevant editorial stakeholders are informed promptly.
• Align story selection and programme planning with audience needs, editorial strategy, national relevance and significant global developments.
• Adapt editorial plans and production priorities in response to breaking news, changing market conditions and other significant developments.

Business News Research, Writing and Story Development 

• Conduct thorough research into business, financial, economic and corporate developments using credible sources, official information and relevant industry publications.
• Develop compelling story angles that explain the significance, context and potential impact of business and economic developments on audiences.
• Write, adapt and edit accurate, balanced and engaging scripts, headlines, introductions, voice-overs and supporting editorial material.
• Translate complex financial information, economic indicators, market movements and corporate developments into clear and accessible language.
• Develop interview questions, research briefs and supporting information that enable informed discussions with relevant stakeholders and subject-matter experts.
• Select and integrate appropriate visuals, graphics, soundbites, interviews, archive material and multimedia elements to strengthen storytelling.
• Ensure that business news content is factually accurate, appropriately contextualised and aligned with approved editorial requirements before broadcast or publication. 

On-Air Anchoring and Programme Presentation 

• Present live and recorded business news bulletins and programmes professionally, confidently and credibly, in accordance with the broadcast schedule.
• Arrive at the required pre-broadcast reporting time, ordinarily at least 90 minutes before going on air where applicable, to prepare, receive briefings and complete styling requirements.
• Review and rehearse scripts, rundowns, pronunciations, graphics and other programme elements to ensure readiness for transmission.
• Communicate business and financial news clearly, accurately and engagingly while maintaining an authoritative and accessible on-air presence.
• Adapt presentation style, pacing, tone and language appropriately to the subject matter, programme format and audience requirements.
• Respond effectively to breaking news, unexpected developments and changes to the programme rundown while maintaining composure and accuracy.
• Maintain professional on-air conduct and comply with the organisation’s presentation guidelines, editorial standards and applicable broadcasting requirements. 

Live Interviews, Analysis and Audience Engagement 

• Conduct live and pre-recorded interviews with business leaders, economists, financial analysts, industry experts, public officials and other relevant contributors.
• Prepare thoroughly for interviews by researching the subject, reviewing relevant facts and developing focused, balanced and appropriately challenging questions.
• Facilitate informed discussions that explain the context, implications and potential consequences of business, financial and economic developments.
• Ask relevant follow-up questions and clarify complex or ambiguous responses to improve accuracy, accountability and audience understanding.
• Maintain impartiality and professionalism when engaging with interviewees representing different commercial, institutional or public interests.
• Adapt interview style and questioning techniques to breaking news, market developments, scheduled discussions and other programme requirements.
• Communicate information in a manner that promotes audience understanding, engagement and confidence in the organisation’s business journalism.

Television Production and Live Broadcast Coordination 

• Coordinate the editorial and production requirements of assigned business news bulletins, live segments, interviews and recorded packages.
• Monitor agency feeds, incoming video material and relevant newsroom sources to identify content suitable for broadcast.
• Prepare and verify programme rundowns, scripts, graphics, video clips, soundbites, guest details and other required production elements.
• Coordinate with technical teams, reporters, studio personnel and production colleagues to ensure that broadcast requirements are ready before transmission.
• Confirm guest availability, contact information, connectivity, briefing requirements and appropriate backup arrangements for live interviews.
• Monitor live programme flow and communicate changes, breaking news updates and production requirements accurately and promptly.
• Identify, resolve where appropriate, and escalate editorial, technical or operational issues that could affect broadcast continuity or content quality.

Digital and Multiplatform Content Delivery 

• Identify business and financial news stories that are suitable for digital-first, social-first and other platform-specific storytelling approaches.
• Adapt television scripts, interviews and packages into appropriate digital content while maintaining factual accuracy and editorial integrity.
• Coordinate with Digital Editors, digital producers and social media teams to prioritise breaking news and significant developing business stories.
• Ensure that relevant video, images, interviews, headlines and supporting multimedia assets are prepared for digital publication.
• Monitor significant developments after initial broadcast or publication and identify opportunities to update, extend or contextualise existing stories.
• Support the effective distribution of business news across television, web, mobile and social media platforms in accordance with publishing requirements.
• Ensure that content adapted for different platforms complies with relevant editorial, technical, formatting and publication standards.

Editorial Standards, Accuracy and Compliance 

• Verify business, financial and economic information against credible sources, official statistics, relevant documentation and appropriate independent corroboration.
• Ensure that all scripts, interviews, packages and published content meet the organisation’s editorial policies, ethical journalism standards and applicable legal and regulatory requirements.
• Apply sound editorial judgement when reporting on sensitive commercial matters, corporate disputes, financial markets, allegations and potentially market-sensitive information.
• Ensure that content reflects appropriate accuracy, fairness, balance, impartiality, context and attribution.
• Identify and correct factual, grammatical, contextual and editorial errors before broadcast or publication, and address material errors appropriately when identified afterwards.
• Escalate potential legal, regulatory, ethical or reputational concerns to the appropriate editorial authority before content is broadcast or published.
• Protect confidential information and maintain professional journalistic standards when handling commercially sensitive information, sources and third-party material. 

Technical Capability and Newsroom Workflow Management 

• Operate newsroom systems and production tools effectively to support the research, writing, editing, packaging and delivery of business news content.
• Use applicable newsroom workflow systems, including Dalet, and other authorised broadcast and digital production applications in accordance with established procedures.
• Edit and prepare video, headlines, interviews, soundbites, voice-overs, overlays and other production elements to meet editorial and technical requirements.
• Retrieve, assess and incorporate relevant archive material, graphics and supporting visuals that strengthen the accuracy and context of business stories.
• Ensure that technical assets, scripts, media files and supporting production materials are correctly prepared, identified and made available to the relevant teams.
• Identify technical or workflow issues that may affect the timely delivery or quality of content and resolve or escalate them appropriately.
• Maintain knowledge of emerging broadcast technologies, digital production tools and multiplatform storytelling practices relevant to the role.

Stakeholder Collaboration and Editorial Relationships

• Maintain constructive working relationships with editors, reporters, producers, anchors, technical teams, graphics personnel and digital colleagues.
• Collaborate with newsroom and production teams to develop compelling business stories and coordinate the delivery of accurate, timely content.
• Establish and maintain professional relationships with credible business leaders, economists, analysts, industry experts and other relevant sources.
• Communicate editorial requirements, production changes, interview arrangements and deadlines clearly and timeously.
• Participate constructively in editorial discussions, production briefings and team activities to improve coverage and programme delivery.
• Resolve routine editorial and operational challenges collaboratively and refer matters requiring further authority to the appropriate personnel.
• Represent the organisation professionally when engaging with external contributors, business stakeholders and members of the public.

Requirements

Qualifications 

• National Senior Certificate – Essential 
• National Diploma – Journalism, television news production, news anchoring, broadcasting or similar – Essential 
• Bachelors Degree – Journalism, television news production, news anchoring, broadcasting or similar – Recommended 

Experience

• Broadcast / Journalism / Producing – 3 years – Essential 

Competencies 

• Drivers License – Essential

Technology Proficiency 

• MS Office Suite – Basic
• Dalet – Basic

Language Proficiency

• English – Advanced

Technical / Job Specific Competencies  

• Contributing to Team Success
• Decision Making
• Managing Work
• Planning & Organising
• Stress Tolerance

Click here to apply

Trade Marketing Specialist

Reference Number

etv259

Department

Commercial Time Sales

Description

The individual in this role is responsible for coordinating and executing trade marketing activities, events, internal functions and administrative requirements for eMedia Sales, ensuring that all arrangements are professionally managed, well organised and delivered on time.

Trade Marketing Events 

Creating, coordinating and posting content for eMedia Sales.

Managing and maintaining the trade marketing calendar, plan activities and events well in advance.

Coordinating event setup, including flower arrangements, table set up and décor, bar and barmen/waiters and all other event requirements.

Liaising with internal departments to coordinate event logistics and setup.

Arranging branding and promotional materials when required.

Managing suppliers, obtaining quotations and coordinating supplier payments.

Confirming boardrooms and/or external venues.

Be available to work after hours when required for events and functions.

Travel & Logistics Coordination

Arranging and managing flights, accommodation and ground transportation for business travel.

Coordinating subsistence and travel (S&T) for business travel.

Coordinating all administrative arrangements for Mumbai trips.

Stock & Storeroom Management

Monitoring and controlling stock levels, including alcohol, beverages, promotional items and event supplies.

Ensuring stock is properly recorded, stored and replenished when required.

Be physically capable of lifting and carrying event materials and supplies.

Administration & Training

Maintaining the eMedia Sales team training register and overseeing related administrative requirements.

Coordinating event-related documentation, bookings, quotations, invoices and payments.

Ensuring all event and travel administration is completed accurately and timeously.

Must have own transport to purchase urgent or emergency event supplies when necessary.

Requirements

Qualifications

National Senior Certificate (NQF Level 4) – Essential

National Diploma in Marketing/ Events/ PR (NQF Level 6) – Recommended

Experience

2 years in Trade Marketing  – Essential

Drivers License – Essential

Language Proficiency 

English – Advanced

Technology Proficiency

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)  – Intermediate

Social Media Platforms (LinkedIn, Instagram, Facebook) – Basic

Technical / Job Specific Competencies  

Building Strategic Working Relationships 

Planning and Organising 

Accuracy / Attention to Detail 

Managing Work 

Initiating Action 

Click here to apply

Direct Sales Account Executive

Reference Number

YFM065

Department

Y.fm

Description

The incumbent in the Direct Account Executive role would be required to find new business, grow portfolio and client relationships and achieve monthly targets. 

Key Deliverables

Revenue Growth and Sales Targets

• Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
• Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.
• New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction

• Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value.
• Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients’ needs are met, improving loyalty and advocacy.

Strategic Account Planning

• Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
• Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.

Operational Efficiency and Reporting

• Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets
• Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.

Stakeholder Liaison

• Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions.
• Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.

Requirements

Qualifications

• National Senior Certificate – Essential 
• Diploma – Sales / Marketing / Related Field – Recommended 

Experience

• Sales /Advertising /Broadcasting /   Prospecting – 3 – 4 years – Essential 

Drivers Licence

• Code B; Motor vehicle licence – Essential 

Technology Proficiency

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)  – Basic 

Technical / Job Specific Competencies  

• Accuracy / Attention to Detail 
• Contributing to Team Success 
• Managing Work 
• Sales Ability / Persuasiveness 
• Stress Tolerance 

Click here to apply

We wish you all the best with your applications