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(Fixed-Term) Health Merchandiser – Riverstone
Job Description
Dis-Chem Pharmacies require a Fixed-Term Health Merchandiser for their store in Riverstone. Your responsibilities lie in ensuring Dis-Chem’s basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Diploma or degree within the Health Focus category
- At least 1 year retail experience
Job Specification…
- Restock merchandise as per business requirements.
- Ensure delivered stock/stock pulled from the store room, is stored and packed in the correct space.
- Ensure full range of products is on the shelves at all times.
- Facilitate rotation of stock on a regular, First In First Out basis.
- Assist with general stocktaking.
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
- Ensure merchandising displays are built, faced up, stocked and maintained.
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the store room as well as on the shop floor.
- Assist with back shopping.
- Ensure all customer stock queries are dealt with and resolved.
Competencies
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge.
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
- SAP
- Unisolv
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Accounts Payable Manager – Midrand
Job Description
Dis-Chem Pharmacies in Midrand has an opportunity available for an Accounts Payable Manager to join the Finance team. The role is responsible for managing the day-to-day Accounts Payable functions across Trade and Non-Trade Creditors, ensuring suppliers are paid accurately and on time, accounts are properly reconciled, queries are resolved efficiently, and strong financial controls are maintained. The role also involves leading and developing the team, maintaining good supplier relationships, and continuously improving processes through better use of systems, data and people. It is a hands-on senior management position where the individual will lead supervisors and team leaders while remaining accountable for the overall performance, controls and service delivery of the function. The role may also take on additional Accounts Payable responsibilities as the business evolves.
Minimum Requirements
Essential:
- Degree in Accounting (preferred) or Finance or related field
- Minimum of 5 – 8 years’ experience in Accounts Payable, Finance, or Accounting
- Solid practical accounting expertise and advanced SAP Accounts Payable experience
Advantageous:
- Experience in high-volume, multi-entity environments such as retail, FMCG, wholesale, or pharmaceuticals
Roles & Responsibilities
Leadership, People Management and Performance:
- Lead the function and any additional assigned areas with clear priorities, standards, roles and accountability.
- Set measurable expectations for supervisors and require effective management of team performance,
conduct, development and workload. - Review performance information regularly and intervene where delivery, quality, behaviour or
leadership is below standard. - Address underperformance promptly and fairly, with appropriate feedback, support, documentation
and HR processes. - Develop capable supervisors and team leaders who take ownership, solve problems and follow
through. - Maintain succession, cross-skilling and continuity, recognising that different accounts payable areas
may require distinct processes and specialist knowledge.
Operational Process Ownership
- Own end-to-end Accounts Payable operations across Trade and Non-Trade Creditors, including invoice and statement flow, reconciliations, queries, payment readiness, approvals, account maintenance and month-end activities.
- Establish consistent operating disciplines, controls, service standards, escalation paths and reporting, while allowing for necessary differences between supplier types and processes.
- Ensure reconciliations are accurate, complete and reviewed, and aged items have documented reasons, owners and action dates.
- Monitor backlogs, exceptions and recurring failures and drive sustainable closure.
- Maintain effective oversight of delegated work. Delegation does not transfer management accountability.
Accounting Review and Writeback Management
- Apply sound accounting and commercial judgement to supplier queries, claims, reversals, refunds, deductions, accrual-related matters, adjustments and write-back requests.
- Establish the facts, require adequate support, assess accounting and control implications and decide or recommend the correct treatment within delegated authority.
- Challenge unsupported or inappropriate requests and escalate material, unusual, high-risk or policy exception matters with analysis and a recommendation.
- Ensure write-backs and manual entries are valid, correctly coded, properly authorised and supported by a complete audit trail.
- Distinguish accounting corrections from unresolved operational issues, supplier disputes and matters requiring legal, tax, commercial or senior management input.
Supplier and Stakeholder Management
- Act as senior operational owner for significant supplier account and payment matters within the role’s assigned scope.
- Prepare for supplier engagements, understand the account position and drive documented resolution.
- Build effective relationships with Buying, Procurement, Finance Systems, Trade Terms, Treasury,
- Stores, Distribution, Master Data, Tax, Internal Audit and other relevant functions.
- Resolve cross-functional blockages and escalate unclear ownership, decisions or overdue action.
Systems, Data and Continuous Improvement
- Own effective use of SAP and related accounts payable, workflow, reconciliation, payment and reporting systems.
- Identify whether issues arise from data, process, configuration, integration, user behaviour or control design.
- Partner with Finance Systems and the separate Verification/OCR function where processes intersect.
- Use exception reporting and trends to identify bottlenecks, recurring errors, ageing, weak controls and improvement opportunities.
- Ensure improvements are tested, documented, implemented and embedded without weakening control or service.
Controls, Payments, Risk and Compliance
- Ensure payment and beneficiary-related approvals within the role mandate are valid, accurate, supported and authorised.
- Maintain strong controls over supplier accounts, reconciliations, manual entries, master-data dependencies, payment preparation and exceptions.
- Promptly report control failures, non-compliance, suspected fraud, theft, inappropriate business risk or unusual supplier activity.
- Support audits and drive remediation. Maintain current procedures, approval matrices and audit trails.
Management Information and Reporting
- Provide concise, reliable reporting for the full scope of the role, with separate views for different teams, processes or supplier categories where necessary.
- Report on payment readiness, ageing, open queries, supplier escalations, backlogs, productivity, quality, staff performance, controls and improvement initiatives.
- Escalate material risks and overdue actions early, with analysis, options and recommendations.
- Maintain structured reviews with the Group Head of Treasury and ensure agreed actions are completed.
Escalation of Decision
- Make operational decisions within approved policies, procedures and delegated authority.
- Approve or reject qualifying queries, adjustments and entries within authorised limits.
- Escalate matters above authority, policy exceptions, suspected fraud, material disputes, accounting uncertainty and significant financial, legal, compliance or reputational risk.
- Do not merely forward queries. Escalations must include facts, evidence, analysis, options and a recommendation.
Competencies
- Comprehensive knowledge of Accounts Payable processes, accounting principles, supplier reconciliations, accruals, VAT, general ledger impacts, and financial controls within a high-volume environment
- Strong knowledge of payment processing, reconciliations, workflow management, and related tools
- Advanced SAP Accounts Payable proficiency, strong Excel and data analysis skills, and experience with payment processing, workflow management, reconciliation tools, and financial reporting systems
- Cognitive skills
- Business acumen
- Communication skills
- Interpersonal skills
- Quality orientation
- Self-management skills
- Leadership & management skills
Special conditions of employment
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
- Occasional traveling
Remuneration and benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Click here to apply
Accounts Receivable Trade Debtors Administrator
Job Description
Dis-Chem Pharmacies in Midrand has an opportunity available for a Accounts Receivable Debt Administrator to join their Trade Debtors team. The debt administrator is responsible for successfully and accurately maintaining the debtors book by efficiently collecting debt due to the Group.
Minimum Requirements…
Essential:
- Grade 12 – Matric or Senior Certificate and/ or a relevant Accounting Qualification
- Minimum 1 – 2 years’ experience in debt collection environment
Advantageous:
- Debt collection experience in a pharmaceutical environment
Job Specification…
- Open and maintain accounts as per standard operating procedure.
- Conduct accurate ITC checks for accounts prior to approval.
- Receive and allocate daily payments from customers to correct accounts.
- Report customer complaints and irregularities to management.
- Run weekly debtors age analysis reports for review by management.
- Contact customers and ensure that statements and invoices submitted reflect outstanding and obtain commitment for payment from the customer
- Maintain record of all correspondence and discussions relating to customers.
- Update and maintain accurate record of customer details on the master data.
- Prepare and reconcile debtor’s accounts and resolve any outstanding queries.
- Review and maintain age analysis to ensure debt does not exceed 60 days.
- Communicate monthly to each customer to collect outstanding debt.
- Resolve disputes with customers and ensure all queries and enquiries on customer accounts are addressed timeously.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations
Competencies
Essential:
- MS Office
- Ability to work under pressure
- Deadline driven
- Trustworthy and honest
- Self-motivated
- Self management
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
Remuneration and benefits:
- Market Related Salary
- Medical Aid
- Provident Fund
- Staff Account
Click here to apply
Biogen Social Media Coordinator – Midrand
Job Description
Dis-Chem Pharmacies Head Office has an opportunity available for a Social Media Coordinator for the Biogen team. The Social Media Coordinator will be responsible for coordination and assisting the Social Media team with developing and implementing social media plans to increase the companies brand awareness and engagement on all social media platforms.
Minimum Requirements
Essential:
- Grade 12 – Matric or a Senior Certificate.
- Diploma in Marketing/ Digital Marketing/ Communications or related field
- Minimum of 2- 3 years’ experience working in a similar capacity in either an agency or corporate setting.
Advantageous
- Retail Marketing experience
Job Description
Social Media:
- Co-ordinate and maintain the social media business presence across various targeted social media channels.
- Provide on-going oversight and coordination of all aspects regarding social interfaces such as content, broadsheets, analysis, new ideas (contests, promos, online/social exclusives etc.), lead generation and content syndication methods
- Stay up-to-date with social media trends and changes to algorithms and adjust implementations accordingly.
- Assist in planning, organizing and executing social media activities within the business.
- Ensure maintenance and updates of content for social media campaigns.
- Ensure that social media campaigns are executed parallel to the marketing calendar.
Content:
- Support event awareness on the relevant social media channels.
- Provide suggestions on new ways to attract prospective customers through engagement, promotions and competitions.
- Design posts to sustain readers’ curiosity and create buzz around new products
- Regularly track and monitor the company’s online reputation and social media presence, responding appropriately to both positive and negative reviews and comments.
- Monitor internet for brand related topics of conversation.
Customer Relations:
- Collaborate with other departments, such as marketing and customer service, to ensure brand consistency and gather content to be used across all channels.
- Actively engage with and respond to followers and customers through various social media platforms to foster a strong community of supporters.
Reporting:
- Use social media analytics tools to track and report on the performance of social media campaigns.
- Manage multiple social media accounts across various platforms, such as Facebook, Twitter, Instagram and Tit Tok.
- Knowledge of social media influencer marketing and how to identify and engage with influencers in relevant industries or niches
- Research audience preferences and discover current trends
General:
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
Competencies:
- Knowledge – Knowledge of social media platforms, best practices.
- Cognitive Skills – Planning abilities, able to analyse data and solve problems
- Business Acumen- Awareness of industry trends and competitor activity. An understanding of target audiences.
- Communication Skills – Excellent written and verbal communication with team members and other departments.
- Interpersonal skills – Collaborative mindset and ability to work well with others.
- Quality Orientation – Attention to detail in content creation and curation. Desire to continuously improve and optimize social media campaigns.
- Self-Management Skills – Time management skills to meet deadlines with an adaptability and flexibility to meet changing deadlines..
- Technical skills – Proficiency in Social Media Platforms like Facebook, Twitter, Instagram, Tik Tok and Linked In. Knowledge of Social Media management tools like Hootsuite, Falcon, sprout or similar. Familiarity with social media analytics tools.
Special conditions of employment:
- South African
- MIE, clear criminal and credit
- Driver’s license and own reliable transport
- Occasional travelling.
Remuneration and benefits:
- Market Related Salary
- Medical Aid
- Provident Fund
- Staff Account
Click here to apply
Cashier – Gateway
Job Description
Dis-Chem Pharmacies requires an experienced Cashier for their Gateway store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Click here to apply
We wish you all the best with your applications
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