To apply, click on the link at the end of the posts and all the best with your applications.

1. People Delivery Assistant
2. Regional People Partner
3. Receptionist
4. Senior Change Management Specialist

People Delivery Assistant

Closing Date	2024/03/15
Reference Number	SHO240306-4
Job Title	People Delivery Assistant
Job Type	Permanent
Location – Country	South Africa
Location – Province	Gauteng
Location – Town or City	Centurion

Purpose of the Job

Shoprite Gauteng is looking to appoint  an out going individula with a passion for people to provide an efficient Human Resources support services to our branches and regional management within the division. The People Delivery Assistant will provide administative support to the Divisional people partner within the Division. The successful candidate will work closely with the Divisional People Partner and Regional People Partners to provide effective and effecient service to division. The role also provides ad hoc support services as required within the People function beyond administrative functions.

Job Category	Human Resources
Job Objectives	Perform administrative duties, such as maintaining employee database, provides clerical support to the HR departmentCompiling and updating HR documents as required.Maintaining filing and recording all required administration on systems for reference and auditing purposesCompletion of monthly management en staff training attendance registers.Completion of weekly reports and audits. Assist with ad hoc HR queries and duties (leave queries/pay queries/ employee benefits /HR related queries / headcount recon etc).Order and distribute uniforms and PPE.Co-ordinating events (Long service, peak, training, and appreciation meals etc).Assist with employee engagement activities.Performs other duties as assigned
Qualifications	Degree / Diploma (HR Management / Industrial Psychology) or relevant degree level education. (Essential)
Experience	+1 year in an HR administrative or HR Assistant role with exposure to various aspects of the HR employee lifecycle –delivering HR administration, HR support and Assistant HR service delivery functions or equivalent role.
Knowledge and Skills	High level knowledge of human resources legislation policies and training, practices and strategies Computer literate with capability in email, MS Office and related business and communication toolsMeticulous attention to detailAbility to plan and organiseEffective HR administration and people management skills

Regional People Partner

Closing Date	2024/03/19
Reference Number	SHO240305-6
Job Title	Regional People Partner
Job Type	Permanent
Location – Country	South Africa
Location – Province	Mpumalanga
Location – Town or City	Mpumalanga

Purpose of the Job

Shoprite Gauteng is looking to appoint an outgoing individual with a passion for people to provide an efficient Human Resource support service to our branches and regional management within an assigned region. Your experience as a Regional HR Officer in a Retail environment, deep knowledge on Labour Legislation, Training and Talent Acquisition would be greatly beneficial in making you successful in this role.

Job Category	Retail
Job Objectives	•To ensure that sales and profit is generated • Maximum utilisation of labour within budget guidelines management • Sound application of industrial relations practices within regions management • Staff competency level management • Staff availability as determined by sales demands management • Personnel administration standards compliance management. Minimum 2 years of experince.
Qualifications	Essential •National Diploma/Degree in Human Resource Management or Labour Legislation
Experience	Essential •Generalist HR experience •Retail experience together with HR experience Desirable •HR experience in a retail environment
Knowledge and Skills	Essential • High level knowledge of human resources legislation, policies, training,   recruitment, practices and strategies. Desirable • CCMA operations

Receptionist

(Eastern Cape – PE)

Closing Date	2024/03/14
Reference Number	SHO240307-10
Job Title	Receptionist (Eastern Cape – PE)
Job Type	Permanent
Location – Country	South Africa
Location – Province	Eastern Cape
Location – Town or City	Port Elizabeth

Purpose of the Job

The purpose of the Receptionist role is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay. As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.

Job Category	Other
Job Objectives	Answer calls professionally and routing calls as needed. Greet clients and visitors with a positive and helpful attitude.  Provide basic and accurate information in-person and via phone/email. Prepare meeting. Respond to queries via email and escalate to the appropriate parties. Assist with necessary correspondence, when required to do so. Manage the ordering and maintenance of stock and stationery. Ensure that all tasks/duties are done according to outlined procedures and standards. Suggest and implement new initiatives to support the development of the role as required.
Qualifications	Grade 12 certificate – (essential).
Experience	+4 years’ experience in an administrative/secretarial/clerical role – (essential). Proficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook – (desired). Experience in a retail or FMCG environment – (desired).
Knowledge and Skills	Key competencies and work ethic  Energetic and vibrant, enjoys working in a dynamic, fast paced environment. Well-developed interpersonal skills, self-awareness, and personal influence – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure. Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment. Organised and detailed – Plans, coordinates and executes functions, practices, and procedures to realise business unit goals and objectives. Vigilantly watches over work processes, tasks, and outputs to ensure accuracy and initiates action to correct any quality concerns. Stakeholder orientated – Committed to providing a high-quality stakeholder service. Ensures stakeholder needs are understood, problems timeously resolved, and expectations met. Personal integrity – Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistakes.

Senior Change Management Specialist

Closing Date	2024/03/14
Reference Number	SHO240307-3
Job Title	Senior Change Management Specialist
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town or City	Brackenfell, Cape Town

Purpose of the Job

The purpose of the Organisational Change Management Specialist role is to leverage Group Organisational Change  Management (OCM) assets and collateral, to enable aspects of the change management framework including  methodologies and practices as relevant within the end-to-end project management context. With an employee centric  approach, this role identifies people orientated change impacts including change to business processes, systems,  technologies, job outputs and or organisational structures. The role participates cross functionally to create and  implement change management strategies and operational plans that maximise employee adoption, minimize resistance,  and mitigate any people risks within the project context. Given various cross-functional stakeholders, the role navigates  stakeholder management strategies and influences the timing and selected course of action within the project scope,  mandate and goals. The role designs and implements robust change impact assessments that enable business to better  understand the required approach to reach adoption. The Senior Organisational Change Management Specialist builds change capacity and capability by supporting and guiding leaders and Project Managers through change  management learning and alignment to frameworks, practices, policies and processes.

Job Category	Human Resources
Job Objectives	Change Impact Management • Leverages the OCM Group framework, methodology, and practices leverage and aligns relevant strategies and  operational outputs and leads change management interventions within the project context.  • Creates a project-specific change management strategy, based on the scope, mandate, goals, and context of the  project and respective inputs derived from the respective change assessment tools and techniques.  • Develop and conduct impact assessments, assess change readiness and complete other relevant change  assessments to contribute to the change strategy  • Identifies, analyses, and prepares risk mitigation tactics.  • Identifies and proactively paces the project and identified initiatives and communications to manage anticipated  resistance.  • Creates actionable deliverables for the five change management levers: communication plan, sponsor road map,  coaching plan, training plan, and resistance management plan.  • Design and implement change interventions that build core competencies and attitudes required to achieve  corporate business strategies.  • Coach and consult internally across the group, training project teams and line managers on change competency  and facilitating change projects that includes career development, attitudinal surveys, etc.  • Integrates change management activities into the project plan.  • Defines key change success metrics and continuously links status check-ins and progress to performance (as  established and measured against these metrics – as relevant at various stages of the project.Stakeholder Management • Effectively identifies all direct and indirect project stakeholders. • Defines stakeholders and creates specific stakeholder strategies where relevant within the project context. • Develop a communication and training plans as defined within the project activities – consults with, and coaches  project teams on relevant change topics – works with other functional experts to build content and position  visual representations to enhance communications, change readiness and adoption. • Engage senior leaders, provides coaching to managers and supervisors builds capacity to ensure change  readiness and adoption. • Acquires strong leadership support for the change and positions their role within the change context – to drive  change and build ambassadors from within the group of impacted stakeholders. Collaborative People Solutions and Services • Identifies functional areas of expertise within the People team and proactively mobilises support and alignment  of approaches, solutions, options and alternatives. • Facilitates efforts with other functional expertise within the People Solutions and Services team – engages and  includes selected functional representatives as stakeholders. • Builds change ambassadors as relevant.Adoption Tracking • Evaluate and ensure user readiness – devises additional inputs as required to reach acceptable user readiness  capacity prior to embarking on changes. • Manage stakeholders while tracking and reporting issues – gets to the bottom of pockets of resistance and  introduces additional steps in the process or communication etc. to ensure successful long-term outcomes. • Define and measures success metrics and monitor change progress.
Qualifications	Degree in Human Resources, Organisational Development or equivalent – (essential) Change Management certification, Prosci certified (ADKAR model) or similar – (highly advantageous).
Experience	+4 years in a change management or equivalent role, managing change with large- or medium-scale organisational change efforts within a project context within Group orientated OCM frameworks, policies, procedures and guidelines – (essential). • Experience within the FMCG, retail sector or similar – (preferred). • Demonstrable knowledge of HR practices within the FMCG, retail sector, displaying an understanding of how change can be optimised given the practicalities of the retail environment – (essential).
Knowledge and Skills	The ideal candidate will appreciate the need to demonstrate the following competencies: • A fast and enthusiastic learner with a passion for making things happen! • Experience and knowledge of Change Management principles, methodologies and tools. Familiarity with Project  Management approaches, tools and phases of the project life cycle • Impeccable written and verbal communication skills, active listening skills • Super keen interest and ability in communications and how to leverage communications strategies in a project/change context. • Proactive with initiative to drive new ideas and content. • Flexible thinker with the ability to make sound independent decisions. – Connecting & Initiating – Works cooperatively with others and effectively manages disagreements. Works as part  of a team and collaborates with others. Invites input and suggestions from colleagues. Shares information that  may be useful to others. Handles conflict situations in a constructive way. Makes proactive decisions but refers to  others when necessary.- Executing & achieving – Identifies what needs to be achieved. Establishes priorities and manages time effectively.  Creates clear action plans including tasks and timelines. Takes account of possible changing circumstances.  Monitors own progress to ensure the accurate and timely completion of work. Sets realistic goals for themselves.  – Clarifies task requirements and expectations for delivery. Monitors activity to measure progress against set  timelines. Ensures tasks have been completed in line with expectations. – Responding & adapting – Remains productive and maintains high levels of performance in a pressurised  environment. Remains calm and composed in stressful situations. Is able to maintain focus in pressurised  environments. Maintains a positive outlook believing challenges can be overcome. Perseveres despite setbacks,  not giving up prematurely. The ability to embrace uncertainty and adapt swiftly to changing situations. Is  comfortable working with ambiguity.- Analysing & Innovating – Works through the relevant details and facts. Makes connections in information  identifying how different aspects of a problem are related and possible causes within the context of their role and  function. Recognises the need for additional information and works to obtain it. Develops alternative approaches  to the prevailing processes. Modifies and adapts current methods and approaches to better meet needs. Displays  curiosity and an openness to new ideas. Takes accountability for embracing new processes, methods or systems  that are introduced. – Stakeholder relations & communications – Builds partnerships with critical stakeholders for benefits within a  specific practice. Advises on the effective management of stakeholder expectations. Analyses the influence of  existing stakeholders and recommends adjustments in stakeholder management. Manages conflicting needs and  expectations of stakeholders. Applies corporate communication plans, guidelines and processes together with the  brand and corporate identity guidelines.  – Change management – Develops and applies the change management process, including, but not limited to,  change impact analysis, stakeholder mapping, communication requirements to different groups and via  appropriate mediums, implementation and the review of steps. Investigates and proposes improvements to  change management initiatives. Uses the appropriate change management methodology within context. – Facilitating change – Ability to identify both the overt and covert culture of the organisation and its influence on  the change. Develops practical design solutions to implement the most appropriate change management design  approach and plans with an awareness of prevailing culture. Uses the data gathered in change readiness and  impact assessments to inform design, planning and execution. – Project Management – Applies the project management process and tools to deliver quality project deliverables  on time. Define roles and responsibilities within a project. Defines and establishes stakeholder involvement, risks and resources on a project. – Governance & ethical behaviour – Applies the Governance Policy, Code of Conduct and ethical behaviour.  Addresses non-compliance and implements suitable corrections

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All the best with your applications.