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- Regional Events Specialist – Western Cape
- Sales Representative (Off Trade): Pretoria CBD & North
- Regional OFF Trade Marketing Specialist – Western Cape
- Route to Market Specialist
- Cellar Admin Controller
- Regional Events Specialist
- Sales Representative
- HR Practitioner
- General Worker – Customer Services Deliveries – Cape Town (Epping)
- Inventory Controller – Cape Town (Epping)
- Finance Analyst
- Fraud Investigator
- SHER Manager
- HSE Controller
- Sales Representative – West Coast
- Assistant Farm Manager
- TPM & Capability Specialist
- TPM & Capability Coordinator
Regional Events Specialist – Western Cape
Purpose of the Job:
To deliver the events strategy and operational plan based on brand priorities. The Events Specialist is responsible for planning, organizing, and executing events and promotions that showcase and promote the company’s products, drive brand awareness, generate sales, and build customer loyalty.
Key Responsibilities:
• Deliver an events plan for brands that meets brand objectives.
• Plan, organize, and execute brand building experiences that drive brand awareness and loyalty amongst target consumer and drive a
return on investment.
• Work closely with the marketing team to develop and execute event and promotional strategies that align with company goals and
objectives.
• Research, identify and negotiate contracts & agreements with potential event locations, vendors, and partners.
• Manage event budgets and ensure that events are executed in a cost-effective manner.
• Coordinate event logistics, including staffing, equipment, and supplies.
• Ensure that all events and promotions comply with all relevant laws, regulations, and company policies.
• Evaluate the effectiveness of events and promotions and make recommendations for the improvement thereof.
• Manage Event evaluation and pre/post Event evaluation analysis.
• Social systems developed to ensure strong stakeholder collaboration.
• Develop and Champion social meeting and reporting routines driving collaboration and common understanding with the sales teams.
• Communicate protocols and operating procedures to all stakeholders to ensure policy adherence (Corporate Governance)
• Develop continuous Improvements/Best Operating Practices on Eventing.
• Formulate and communicate relevant and meaningful insights for the brand and channel teams.
• Continuously benchmark eventing practices against best in class and competitors.
• Follow the organisation’s policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
• Bachelor’s degree in hospitality, marketing, event planning, or a related field.
• 3 – 5 years of experience in event planning and promotion.
• Relevant experience within the Alcoholic Beverage or broader FMCG industry with clear eventing and consumer demand creation
experience is preferable.
• Strong knowledge of the alcoholic beverages industry and the associated regulations.
• Proven track record of successfully planning and executing events and promotions.
• Excellent project management skills.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to plan, organize, and execute events and promotions.
• Excellent project management skills.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success.
• Deliver the goods.
Shape:
• Think consumer first.
• Make courageous moves.
Connect:
• Champion a culture of belonging.
• Learn, share & reapply.
Develop:
• Have real conversations.
• Embrace learning & growth.
Sales Representative (Off Trade): Pretoria CBD & North
Purpose of the Position
To sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and building brands in line with strategic objectives.
KEY RESULT AREAS
- Drive market share
- Drive and maintain Accessibility, Availability and Activation and Affordability for clients
- Drive RSP
- Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
- Drive price-driven promotions and power pack compliance agreements with customers
- Build partnerships with customers
- Maintain call strike rate
- Drive continuous improvement and implement business improvement initiatives
- Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours
EDUCATIONAL QUALIFICATIONS
- Relevant Tertiary Qualification (Diploma / Degree)
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- 2-3 years of FMCG or relevant experience
- A valid drivers license – Code 08 without endorsements with at least 2 years driving experience
- Weekend work and promotions
- Persuasive selling skills & negotiation
- Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
- Sales process management :Understand the primary key drivers of sales in different channels
- Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
- Sales strategies and plans to sustain brand growth
- Sales Technology Application: Demonstrate an understanding of how technology works within the sales process
Regional OFF Trade Marketing Specialist – Western Cape
Purpose of the Job:
The Regional Off Trade Marketing Specialist is responsible for sales & execution of below-the-line metrics across the outlets dedicated to the cluster/market. Ensuring that Commercial Objectives for off premise channel, brand, and customer KPI’s (including Sales, Profitability, Market Share) are delivered.
Key Responsibilities:
• Ensure delivery of sales volume & brand availability targets for the dedicated outlets
• Guarantee Compliance to activation calendar objectives.
• Identify new marketing opportunities / partnerships with outlets & third spaces.
• Plan & lead execution of consumer activations, deployment of point-of-sale elements and displays consistent with brand toolkits.
• Train outlets owners on the portfolio and brands selection.
• Develop and facilitate the brand in collaboration with the marketing team.
• Identify new marketing opportunities / partnerships with outlets & third-party spaces.
• Contribute with insights coming from brand ambassadors and their network (mainly on drink/consumption trends, service trends,
etc.).
• Analyze market / competitor trends and activities.
• Be aware of new outlet openings to get the first mover advantage.
• Build trade relations and network with decision makers of the outlets.
• Follow the organisation’s policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
• Relevant tertiary qualification in Sales/Business Administration/Marketing
• 3 – 5 Years relevant experience in Sales, marketing, or trade marketing environment.
• Knowledge of the off-premise activation planning/ management/ operation.
• Knowledge of the Liquor industry and regulatory environment, and communication guidelines
• Excellent planning and organizing skills.
• Attention to detail and sound administrative skills.
• Excellent communication skills.
• Relationship Management abilities.
• Customer service orientation
• Problem solving skills.
• Deadline driven.
• Working knowledge of MS Office.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success.
• Deliver the goods.
Shape:
• Think consumer first.
• Make courageous moves.
Connect:
• Champion a culture of belonging.
• Learn, share & reapply.
Develop:
• Have real conversations.
• Embrace learning & growth.
Route to Market Specialist
Purpose
To build a commercially active RTM plans to our Route to Market Partners and Bulk Breakers that
delivers on coverage of the local universe and builds increasing market share for Heineken
Beverages brands.
Full commercial understanding and building internal and customer relationships are essential
requirements for this role.
Key Responsibilities
Determine the most crucial needs of the RTM customers and carries out activities in
collaboration with colleagues to ensure that these clients receive first-class customer care
and service.
Propose a strategy and objectives to manage the various RTM accounts and implements
these upon approval by the Divisional Manager.
Conducts continuous market analysis and research on the dynamics of the account, seek
new opportunities for growth, defines a documented route to consumer plan and
understands the volume flow.
Manages adherence to Trading Term contracts and conducts regular customer account
reviews to analyse opportunities and improve performance.
To be a trusted advisor, manages conflict and comes up with effective negotiation and
sales strategies by RTM account.
Effectively use trade maths and analytical skills to drive commercial conversations with
customers.
Manage stock cover ensuring no incidence of out of stock and manages Quality of stock
according to HEINEKEN global rules.
Work with our External Service Providers to pull stock out of these outlets
Takes full responsibility for the assigned accounts volume, revenue and profitability targets.
Achieve sales volume and market share targets in the Wholesale and Distributor channels.
Implement the National/Regional/Divisional and team driven promotions according to the
Trade Marketing Cycle Plan.
Seeding New Product Innovation and existing portfolio of brands.
Ensure Channel specific PICOS is effectively executed and entrenched within the channel.
Ensure BTL merchandising execution according to regional marketing plan.
Manage price to National recommended selling prices per segment guidelines.
Budget control and operational reporting.
Relationship Management
Develop and manage sound customer relationships.
Sound internal key stakeholder relationships maintained.
Own the NewCo joint Business Plan/Trading Term agreement on outlet level
Direct engagement with relevant National KAM’s on annual plans and quarterly reviews.
Handle customer and consumer complaints and queries.
Manage product quality according to HEINEKEN quality standards.
Manage sales administration requirements.
Experience
3-5 years’ experience in an off trade sales position
Tertiary Qualification in Commerce, Finance, Sales or Marketing or related
Proven commercial and analytical ability
Experience within Route to Market and Wholesale Channel
Negotiation experience and certificates are an advantage
Excellent communication skills, able to deal with internal and external stakeholders
Cellar Admin Controller
Applications are invited for the above-mentioned position in the Cellars Department, based at Gqeberha, Production. The successful incumbent will report to the Cellar Manager.
Key Performance Areas would include, but are not limited to:
ICC: Responsible for monthly ICC reports
Monthly Stocktake (Bulk stock take, Consumables, Barrels etc.)
Ordering of wine and spirits for bottling
Create PR’s for the department (follow up and organise for payment) Handle all queries regarding the product and making sure COA’s are delivered with products.
Assist winemakers with Ad Hoc SAP transactions during peak periods
Do journals for the dept.
Coordinate dept. tastings, events
Complete weekly, monthly report for Cellar manager
Manage admin clerks reporting into this role, making sure they execute all required tasks, engage with one on one discussions and give performance feedback.
Identify training and development needs for Admin clerks.
Coordinate dept. trainings and logistics with relevant depts.
Provide administration support to Cellar Manager incl. managing diary, arrange meetings and record minutes etc
Coordinate and capture monthly stocktaking of bulk
Compile Weekly Bulk requirements and ordering from appropriate sites and to maintain a good relationship with all .
Maintain a good relationship with all stakeholders to ensure both parties are looked after in times where support is needed on short notice.
Ensuring effective stock levels are adequate for the set period.
Coordinate the preparation of budgets and forecasts
Ensuring timeous monthly reporting
Sourcing of Consumables and other ad-hoc requirements and the placing of Req’s thereof.
Perform general administrative duties as required
The successful candidate must preferably have the following experience/skills:
• 2-3 years relevant working experience
• Computer literate in MS Office and SAP
• Be able to act professionally and in confidence at all times
• Be able to work independently and under pressure
• Strong numerical aptitude and analytical abilities are essential
• Attention to detail is essential
• Good interpersonal relationship skills
• Task orientated ability to take initiative and solve problems
Qualification required:
National Diploma: Logistics / Supply Chain Management / Business Management
Regional Events Specialist
Purpose of the job
To plan and execute the events strategy based on brand priorities. The Events Specialist is responsible for planning, organizing, and coordinating events and promotions that showcase and promote the company’s products, drive brand awareness, generate sales, and build customer loyalty.
Key Responsibilities
- Deliver an events plan for brands that meets brand objectives.
- Plan, organize, and execute brand building experiences that drive brand awareness and loyalty amongst target consumer and drive a return on investment.
- Work closely with the marketing team to develop and execute event and promotional strategies that align with company goals and objectives.
- Research, identify and negotiate contracts & agreements with potential event locations, vendors, and partners.
- Manage event budgets and ensure that events are executed in a cost-effective manner.
- Coordinate event logistics, including staffing, equipment, and supplies.
- Ensure that all events and promotions comply with all relevant laws, regulations, and company policies.
- Evaluate the effectiveness of events and promotions and make recommendations for the improvement thereof.
- Manage Event evaluation and pre/post Event evaluation analysis.
- Social systems developed to ensure strong stakeholder collaboration.
- Develop and Champion social meeting and reporting routines driving collaboration and common understanding with the sales teams.
- Communicate protocols and operating procedures to all stakeholders to ensure policy adherence (Corporate Governance)
- Develop continuous Improvements/Best Operating Practices on Eventing.
- Formulate and communicate relevant and meaningful insights for the brand and channel teams.
- Continuously benchmark eventing practices against best in class and competitors.
- Follow HEINEKEN Beverage’s policies and procedures and identify opportunities for continuous improvement.
Educational Qualifications
Bachelor’s degree in hospitality, marketing, event planning, or a related field.
Experience
- A minimum of 5 years of experience in event planning and promotion.
- Relevant experience within the Alcoholic Beverage or broader FMCG industry with clear eventing and consumer demand creation experience is preferable.
- Strong knowledge of the alcoholic beverages industry and the associated regulations.
- Proven track record of successfully planning and executing events and promotions.
- Excellent project management skills.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to plan, organize, and execute events and promotions.
- Excellent project management skills.
Sales Representative
Purpose of the Position
To sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and building brands in line with strategic objectives.
KEY RESULT AREAS
- Drive market share
- Drive and maintain Accessibility, Availability and Activation and Affordability for clients
- Drive RSP
- Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
- Drive price-driven promotions and power pack compliance agreements with customers
- Build partnerships with customers
- Maintain call strike rate
- Drive continuous improvement and implement business improvement initiatives
- Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours
EDUCATIONAL QUALIFICATIONS
- Relevant Tertiary Qualification (Diploma / Degree)
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- 2-3 years of FMCG or relevant experience
- A valid drivers license – Code 08 without endorsements with at least 2 years driving experience
- Weekend work and promotions
- Persuasive selling skills & negotiation
- Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
- Sales process management :Understand the primary key drivers of sales in different channels
- Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
- Sales strategies and plans to sustain brand growth
- Sales Technology Application: Demonstrate an understanding of how technology works within the sales process
HR Practitioner
Applications are invited for the above-mentioned position to be based in Stellenbosch, providing a generalist HR Service to the Distilleries. This position reports directly to the HR Business Partner: Distilleries.
Key performance areas would include, but are not limited to:
- Optimisation of HR policies, procedures, work instructions and processes
- Recruitment and selection of competent people in accordance with Labour law and company policies
- Effective handling of IR processes (Disciplinary/Grievance) in conjunction with the HRBP
- Execute and coordinate performance management at plant level
- Effective planning, coordination and execution of training events at plant level according to training policies and procedures
- Conduct regular HR user satisfaction surveys
- Assist in compiling annual Personnel and Training budgets
- Monitoring, reporting and declaring variances on Personnel and Training budgets.
- Assist in keeping the plant organisational structure updated and accurate
- Timeous and accurate weekly & monthly HR reporting
- Assist in establishing sound relationships and networks with all stakeholders.
- Assist in ensuring a sound IR Climate
- Ensure HR administration is done timeously and accurately
- Monitor and control of the Employee Assistance Program (EAP)
- Ad hoc duties when required
The successful candidate must have the following qualifications; attributes; experience and skills:
- Diploma or Degree in HR Management or Industrial Psychology
- 2-3 years’ experience in HR within a unionised environment
- A sound knowledge of all relevant labour laws is essential
- Demonstrated competencies in recruitment and selection practices, training and development and improving employee relations are essential
- Ability to work effectively under pressure with minimal supervision
- Attention to detail and customer service orientated
- Excellent interpersonal and communication (verbal and written) skills
- Well-developed consultation and influencing skills
- Excellent planning and organisational skills
- Proven computer literacy in Ms Office
- Willingness to work irregular hours and to travel locally between sites when required
- A valid EB (code 8) driver’s license with own reliable transport essential
General Worker – Customer Services Deliveries – Cape Town (Epping)
Purpose of the job
The General Worker is responsible for providing support to the distribution process by performing a variety of manual tasks to ensure that distribution targets are met, and products are delivered to customers in a timely and efficient manner.
Key Responsibilities
- Report any defects, breakages, problems, and all stock shortage findings to the Driver.
- Suggest any improvements/innovations to Management which can save the company time or money.
- Attend to the accurate loading and off-loading of sprinters.
- Ensure that products are correctly packed into sprinters for safe transporting purposes.
- Adhere to Quality assurance (identify poor stacking, labelling, and packaging) to minimize breakages and losses.
- Handle company products with the necessary care.
- Obey instructions given by the Driver / Logistics Controller/Customer Services Supervisor, at all times.
- Ensure that loads are secure before a truck leaves the premises for delivery.
- Assist with general duties when on site. This includes but is not limited to; inserting a jockey underneath the trailer before it is loaded in the loading bay, hooking up trailers in the yard-to-yard horse for loading, unhooking trailers at loading bay, and sealing loaded trailers for delivery the next day.
- Liaise with the Controller or Manager regarding work-related issues.
- Attend to general housekeeping as per the designated areas.
- Adhere to company health and safety regulations.
- Wear Personal Protective Clothing as supplied by the company.
- Ensure that vehicles are kept clean at all times when requested by the Driver or Management.
- Carry out any ad-hoc tasks as instructed by supervisor.
- Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
- Follow the organizations policies and procedures and identify opportunities for continuous improvement.
Experience
- Minimum Grade 12 (Matric) Qualification.
- A minimum of 6 months experience in a same/similar position.
- Experience in the alcoholic beverages industry is a plus.
- Excellent customer service skills.
- A valid drivers’ license for a delivery vehicle (Code EC/ PDP).
- A commercial driver’s license is an added advantage.
- Good verbal and written communication skills.
- Ability to work independently and as part of a team.
- Safe and responsible driving skills.
- Ability to operate delivery vehicles and load and unload products.
- Excellent customer service skills.
- Good verbal and written communication skills.
- Physically fit to handle the demands of the position.
- The ability to work under pressure and meet tight deadlines.
- The ability to work after hours and / or shifts if necessary.
- Ability to work flexible hours and to handle multiple deliveries in a fast-paced environment.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success.
• Deliver the goods.
Shape:
• Think consumer first.
• Make courageous moves.
Connect:
• Champion a culture of belonging.
• Learn, share & reapply.
Develop:
• Have real conversations.
• Embrace learning & growth.
Inventory Controller – Cape Town (Epping)
Purpose of the job
The effective management of inventory received, stored and despatched to ensure OTIF delivery of quality products and achievement of financial imperatives.
Act as the custodian of the Warehouse Management System at site level (Super User)
Key Responsibilities
- Ensure that the inventory management of all goods is conducted in a cost-effective manner.
- Check depot coverage daily and communicate with Planning if required.
- Report all stock outs to the Depot, Sales, and Planning teams.
- Plan correct storage location for products in liaison with the Ops Manager/ Inventory Clerk (ABC Analysis)
- Create physical Inventory Documents for daily cycle counts and monthly stock counts.
- Conduct regular floor walks to ensure that Inventory housekeeping is done daily.
- Reduce and maintain write-offs and losses to a minimum.
- Ensure optimal stock availability and stock rotation.
- Maintain the highest possible level of customer (Internal and external) service.
- Help enable superior customer service as measured by On Time In Full (OTIF).
- Ensure customer complaints are resolved swiftly and efficiently.
- Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
- Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
- Ensure that stacking heights are maintained.
- Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
- Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
- Ensure updated quality guidelines are displayed throughout the warehouse.
- Guarantee that the shelf-life tracker is completed and that short dated stock is highlighted to Quality Control and communicate to the sales team.
- Conduct quality control checks on receipt of stock and before stock is dispatched.
- Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
- Adhere to the stock age policy and ensure that all concessions are raised and approved.
- Adhere to the product recall policy and administer the execution of the process at site level.
- Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
- Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards.
- Conduct stock counts according to the organization’s standards and procedures.
- Complete the system and site preparation process to enable effective stock counts.
- Process all stock adjustments prior to starting stock take, including sorted containers.
- Start stock take on SAP and upload physical stock count from stock take system.
- Generate the stock variance report and investigate all variances via route cause analysis.
- End stock take on SAP and generate and store relevant posting and audit reports.
- Compile daily stock pack and have it approved by the relevant parties.
- Conduct ad hoc stock counts for unresolved variances.
- Check that route settlement corrections have been processed correctly.
- Clear SAP open cycles (Shipments and open Transfer Orders).
- Update relevant Key Performance Indicator Boards.
- Manage stock write offs, stock variance and stock age reports.
- Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
- Ensure that all post goods issues have been processed for all deliveries and driver corrections.
- Reconcile invoices to shipments and deliveries daily.
- Ensure that all daily load plans and distribution gate registers have been checked and are on file.
- Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
- Follow up on all inter depot in transit shipments if not received.
- Log inter depot claims in accordance with the claim procedure.
- Confirm inter depot movements with the dispatching sites monthly.
- Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers.
- Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
- Ensure that all stock postings are posted to the correct accounts.
- Compile variance commentary and submit to management with trend analysis.
- Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
- Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
- Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.
Experience
- Relevant tertiary qualification in Logistics / Inventory / Warehousing
- 2 years minimum total years of relevant experience in FMCG Logistics / Distribution Environment
- Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
- The ability to work under pressure and meet tight deadlines.
- Excellent communication skills (both written and oral) and sound presentation skills.
- The ability to work after hours and / or shifts.
- Knowledge of all relevant legislation.
- Knowledge of customer service principles and practice.
- Experience in a customer service environment is essential.
- Excellent communication skills (both written and oral) and sound presentation skills
- The ability to work after hours and / or shifts if necessary.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success.
• Deliver the goods.
Shape:
• Think consumer first.
• Make courageous moves.
Connect:
• Champion a culture of belonging.
• Learn, share & reapply.
Develop:
• Have real conversations.
• Embrace learning & growth.
Finance Analyst
Purpose of the job:
Strive to be a trusted finance business partner for several functions and individuals within Heineken Beverages International. Gain insight into operational detail of the business with the objective to add value through:
• Planning and forecasting
• Bespoke reporting
• Financial analysis and modelling
• Making and implementation of recommendations
Key responsibilities:
Conceptualize operations in Excel models with the ability to forecast results.
Support governance cycle (Strategic Plan/Annual Plan/Rolling Forecasts).
Efficient, effective and accessible Internal monthly and ad hoc reporting.
CIL and other Group reporting.
Management of capital expenditure.
Identify and implement initiatives to simplify/automate business processes.
Assist with development of business cases.
Education:
Tertiary Commercial/ Financial qualification
Experience:
- 5+ Years of relevant financial experience
- Advanced Excel Skills.
- Strong analytical abilities.
- Solid grasp of ERPs and reporting tools.
- Experience in multinational environment with multiple entities and various ownership models.
- Full understanding of value chains (source to consumer).
- Production exposure with knowledge of costing methodologies.
- Self-starter.
- Goal orientated and deadline driven.
- Ability to operate in an ambiguous environment.
- Inquisitive and capable of building networks to source information.
Fraud Investigator
Purpose:
The purpose of this role is the investigation of fraud, theft and corruption matters, as well as other investigations referred by the business. Conducting fraud risk assessments compiling documentary evidence to support findings. Compiling reports and making recommendations on actions to be taken against perpetrators to safeguard the assets of the company. Using knowledge and experience gained to initiate fraud training and awareness campaigns for the company’s zero tolerance towards fraud. Investigation of illicit liquor trade incidents reported as well as presenting training sessions on the identification of illicit trade to government and other stakeholders.
Key Responsibilities:
- Conducting investigations into fraud, corruption and other misconduct reported and assist in creating fraud awareness to support the Corporate strategic objectives:
- Investigate allegations of fraud and other reported misconduct in accordance with Labour Relations Act and criminal procedure requirements.
- Assist with the mitigation of fraud risk in Heineken Beverages by identifying control breakdowns and weaknesses as part of forensic investigations.
- Assist in actively seeking to improve business processes and service requirements to support the identification and investigation of fraud-related incidences within the Heineken Beverages business environment
- Assess and interpret evidence, compile reports and affidavits concerning irregularities, regulatory transgressions and criminal conduct and make valid recommendations for further actions.
- Compiling case dockets for criminal prosecution.
- Identification of trends and making recommendations with reference to implementation of preventative measures and areas of risk.
- Testify at internal, CCMA and criminal proceedings.
- Assist in execution of the awareness campaigns as per the agreed plan.
- Manage own time spent on projects/cases efficiently and in line with instructions from management.
- Consistently deliver all results on time, within allocated budget to the right quality
- Build, maintain and improve relationships with key stakeholders, both internal and external:
- Build effective and trusting relationships with management, all employees and peers.
- Build effective relationships with stakeholders (internal and external), including industry and various government departments.
- Collaborate and understand the needs of the business and provide solutions and recommendations to deliver on business expectations.
- Continuously drive innovative ideas:
- Implement innovative processes to improve overall efficiency and contribute added value.
- Personal Development and Teamwork:
- Take responsibility for own development and contribute to team effectiveness.
- Agree on personal performance goals and achievement thereof.
- Demonstrate the Heineken Beverages Corporate Values.
- Drive own development to ensure knowledge and skills remain current.
- Education:
Relevant qualification consisting of Forensic; Law or Commerce. (Certified Fraud Examiner (CFE) or Post Graduate Qualification in Forensic auditing and criminal justice would be an advantage)
- Experience:
- Must have at least 3 -5 years Corporate or FMCG experience in fraud investigations.
- Excellent communication skills (both written and verbal), with the ability to effectively communicate on all levels of the business.
- Report writing experience.
- Experience in testifying in disciplinary, CCMA and criminal hearings.
- Proven computer literacy in MS Office .
- Strong analytical skills and problem-solving abilities.
- Good business acumen.
- Ability to work independently, accurately and well under pressure.
- Reliability, flexibility and ability to perform under pressure.
- High level of confidentiality and integrity to be maintained.
SHER Manager
Key responsibilities
Relationship building
• Advise & assist sites on implementation and maintenance of sound Risk Management. Program.
• Ensure standardisation and best practises are applied.
• Conduct audits.
• Assist on request with any add hock request from sites re. field of expertise
• Ensure integrated and standardized Risk management system at Wineries sites and HO
Security
• Ensure effective control measure are in place at all sites
• Liaise with security service providers
• Liaise with Risk Controllers on security / Risk issues
• Assist Management on CAPEX and Opex requests for the identified risk.
• Advise Management on security issues that can not be solved on site.
• Assist Operations Managers with negotiation of contracts.
Safety
• Ensure SHE program in place at all sites
• Maintain SHE Induction for Wineries
• Preliminary Investigations of major accidents / incidents.
• Distribute information on Legislation and updates
• Advise on matters regarding OSHACT
Achieved service quality
• Ensure high housekeeping standards, demarcation and symbolic signs.
• Liaise with Emergency Services
• Compliance to Risk management systems
• Compliance to OSHACT
• Liaise with Project Engineers on projects
• Ensure contractor rules and standards are in place and adherence to rules.
• Assist sites to identify training needs
Investigations
• Assist sites with investigations
Risk Management
• Evaluate effectiveness of emergency plan.
• Verify that practice runs on emergency plan twice a year.
• Ensure that relevant training are planned, budgeted and executed
• Ensure Fire Prevention plan and Program is in place at all sites
• Evaluate and advise sites on effectiveness of plan
• Conduct annual risk audit on all areas of responsible areas.
• Provide management suggested corrective actions to be taken.
Insurance Claims
• Ensure claims procedure is followed and claims completed
• Assist Assessor with insurance claim (when applicable)
SHERQ Management System.
• Ensure compliance to the QMS (ISO 9001, ISO 14001,ISO 45001, IFS, Food safety HACCP, FSSC, Organic, ISO 17025, SANS 1841, WIETA, IPW) where applicable
• Ensure personnel complies and adheres to all relevant policies, procedures, work instruction and SOPs at all times
• Accept the role of core Food safety HACCP Team Member (if required).
• Accept the role of Environmental Team Leader – ISO 14001 Assist sites with technical advice and assist with audits. (if required)
• Accept the role of Food defence Team Leader (if required)
Innovation and business improvements in support of operational and segment goals.
• Achieved Business plans
• Actively taking part in meetings
• Support and apply the values of the company
Education and Experience
• Samtrac Relevant Tertiary qualification in Safety, Security and Fire
• 5- 10 Managerial experience in the relevant environment
• Computer literate
• Sound knowledge of the OSH Act and all other Safety and Security Legislation
• Ability to interact with people on all levels, coordinate and facilitate
• Ability to train, plan, organize, control and lead.
• Experience in Risk Management
• Good background of labour relations act as well as the OSCHACT & Regulations, COID act,
• SANS codes and Bi-Laws.
• Knowledge of conducting disciplinary hearing and investigation
• Good communications skills (vertical and horizontal)
Demonstrates HEINKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success
• Deliver the goods
Shape
• Think consumer first
• Make courageous moves
Connect:
• Champion a culture of belonging
• Learn, share & reapply
Develop
• Have real conversations
• Embrace learning & growth
HSE Controller
Applications are invited for the above-mentioned position to be based in the HSE Department at Nederburg Production, Paarl.
The successful candidate will report to the SHER Manager.
Key performance areas include (but are not limited to):
Effective people management, which includes:
– Management and development of Security & Risk Department staff
– Supervision of contracted Security and Cleaning Services staff and monitoring of service levels
– Contractor Management
– Manage site security, which includes:
– Implementing and maintaining effective access control
– Ensuring that procedures are in place for the protection of assets
– Ensuring that procedures are in place for the final control of all dispatched and received liquor
– Manage site safety, which includes:
– Implementing, maintaining and ensuring compliance to relevant Group Safety & Fire Prevention Standards; OHS Act; COID Act; Municipal & building regulations; SABS codes; etc.
– Liaising with emergency services
Site Risk Management, which includes:
– Implementing and maintaining the Distell Risk Management Program to ensure compliance with relevant legislation
– Emergency Preparedness and Response planning
– Conducting HIRA’s (Hazard Identification and Risk Assessment), audits and investigations
– Liaising with all departmental heads on Occupational Health & Safety, Risk and Environmental related matters
Performing related administration, which includes:
– Detailed recordkeeping to ensure traceability and legal compliance with regards to Occupational Health & Safety, Risk and Environmental standards
– Recording accidents, incidents and losses whilst ensuring that the required reporting, investigations and corrective actions are taken by relevant parties
– Co-ordinating all Occupational Health & Safety, Risk and Environmental related training in order to adhere to relevant legislation
(e.g. OHS Act NEMA, ISO14001:2015, ISO 45001:2018 etc.).
– Assist in maintaining Quality Management Systems and Standards (ISO 9001:2000, ISO 22000, HACCP, BRC, IFS, etc).
– Active participation in Mini-Business (MDWT) activities and improvement initiatives within the HSE Department
The successful candidate must have the following experience/skills:
• A relevant diploma in Safety & Environment Management or equivalent qualification
• 3-5years of relevant working experience in a similar capacity within a Health & Safety and/or Security & Risk field.
• Sound knowledge of relevant legislation (e.g. OHS Act, NEMA, etc.) and risk control standards.
• Working knowledge of Quality Management Systems (ISO, HACCP; etc.).
• Excellent verbal and written communication skills to ensure effective interaction with individuals on all levels.
• Competent in the use of the Microsoft Office package (Word, Excel, Outlook & PowerPoint).
• Competence in the use of SAP would be advantageous.
• Financial acumen, along with proven ability to plan, organize, co-ordinate, facilitate and evaluate initiatives
• Ability to work independently and under pressure.
• Must be pro-active and assertive to ensure compliance to rules and regulations.
• Sober habits.
• An unendorsed, valid driving licence (Code B) and own or reliable transport to and from work.
• Ability to cope with the inherent physical demands of the position.
• Willingness and ability to perform standby duties and conduct site and emergency visits after hours.
Sales Representative – West Coast
Purpose of the Job:
To sell and promote Heineken Beverages’ Brand portfolio by creating brand awareness and building brands in line with strategic objectives.
Key Responsibilities:
• Maintaining and developing relationships with existing and new customers.
• Achieve monthly sales targets through new business and upselling current customers.
• Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
• Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
• Present products to customers in a professional and knowledgeable manner
• Conducting market research to keep up to date with industry trends and competitor activity.
• Build and maintain a strong brand image.
• Communicate and collaborate with other members of the sales and marketing team.
• Drive and maintain Accessibility, Affordability, Availability and Activation
• Run price driven promotions.
• Maintain call strike rate in accordance with targets.
• Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of
marketing activities.
• Take responsibility for personal improvement and skills development.
• Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
• A bachelor’s degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an
advantage.
• A minimum of 3 years of sales experience
• Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
• Proven track record of meeting or exceeding sales targets
• Numerical and business acumen experience
• High levels of energy, persistence, drive as well as a sense of urgency.
• The ability to work optimally in a high performance and competitive environment.
• Ability to plan realistically and take action to deliver on time.
• Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
• Have a passion for customer service by making clients and their needs a primary focus.
• Strong analytical and problem-solving skills.
• High versatility to adapt to changing environment.
• Ability to effectively manage customer relationships.
• Ability to communicate effectively across all levels.
Demonstrates HEINEKEN Behaviours aligned to role expectations:
Deliver:
• Play to win & celebrate success.
• Deliver the goods.
Shape:
• Think consumer first.
• Make courageous moves.
Connect:
• Champion a culture of belonging.
• Learn, share & reapply.
Develop:
• Have real conversations.
• Embrace learning & growth.
Assistant Farm Manager
1. Purpose of the role:
To assist the farm manager with all farming responsibilities as well as creating long term strategic value through the implementation of new sustainable practices and the introduction of cash crops. This will be in line with climate change mitigation practices and through strong stakeholder relationships to optimize the use of technology not previously engaged in the farming environment.
2. Key Responsibilities:
2.1 Cost effective production of grapes/cash crops and optimal management of farms.
- Assisting the Farm Manager to ensure that Nederburg Farm consistently meets budgeted/ planned targets (quantity, cost, quality, income).
- Assisting the Farm Manager to implement a long-term farming plan aligned with the continuous improvement and strategic development of cultivars and blocks guided by the cultivar and product portfolio strategies as well as the climate change model.
- Implement viticultural & farming practices to improve productivity.
- Implement new technologies to deliver on cost saving and/ or sustainability insights.
2.2 To ensure an effective and efficient farming operation to meet the day-to-day business requirements.
- Assist with optimized farming activities (strategy, budgets, and schedules) to ensure an effective, safe, and sustainable operation to maintain environmental, social and safety compliance.
- Implement new farming techniques and technologies.
- Assist and facilitate problem solving and provide technical support.
- Skills transfer and consultation.
- Efficient harvest process.
- Operational delivery on planned requests from viticulturists and agricultural specialist.
2.3 Build effective relationships with external and internal stakeholders.
- Build effective working relationships with contractors/ suppliers to achieve results.
- Build collaborative and trusting relationships with direct reports, manager, and colleagues to positively contribute to the attainment of goals.
- Supply technical support and ensure skills/ knowledge transfer at farm level.
- Mentorship to workers.
2.4 Ensure competent and motivated people on the farm.
- Company values demonstrated.
- Clear pattern of self-development and learning.
- Increased technical know-how, expertise, and performance.
- Ensure sustainable relationship between farm and union.
- Working with team in vineyard.
2.5 Develop and implement innovative or alternative viticultural practices, cash crops and BBBEE initiatives.
- Implemented new ideas and improved methods, systems and work processes – leading to higher
quality, better results at same or reduced cost.
- Ensure that employees continuously strive towards achieving and exceeding world class production practices.
- Implement new ways of farming under changing climatic and economic conditions.
3. Job Requirements:
3.1 Education
- Relevant and recognized diploma or degree in Agriculture.
3.2 Experience
- Minimum 3-5 years relevant experience in Farming in a similar role.
- Valid driver’s license.
- PDP will be an advantage.
- Strong knowledge of technology trends, best practice principles, problem solving techniques and thorough understanding of the value chain.
- Microsoft Office
TPM & Capability Specialist
Applications are invited for the above-mentioned position to be based at Gqeberha Production within Supply Chain. This person will report to the Plant Manager.
Purpose of the job:
Execution and management of the Heineken TPM program at site level including the management of training and development linked to key strategic capabilities. The role is responsible for driving continuous improvement activities and capability development impacting Safety, Quality & Performance at site level including operational setup activities linked to the site.
Key Performance Areas would include, but are not limited to:
Execute and manage the implementation of TPM Methodologies and Capability Development at plant level.
• Drive the execution of the Supply Chain TPM, Technical Training & Capability Development strategy at plant level.
• Implementation of Supply Chain Technical competencies and Functional Competencies (CAD).
• Prepare and communicate TPM and training execution plans for plant to improve site maturity and comply to Safety, Food Safety, Environment and Quality regulations.
• Promote and demonstrate the use of TPM routes and improvement methodologies.
• Manage loss data bases and historical information to ensure detailed loss deployments for focused loss reduction plans.
• Provide technical expertise to breakdown, minor stop and quality defect analysis at Pillar level
• Perform audits on TPM processes and procedures including APM and improvement teams (Kaizens).
• Apply 5S and loss reduction principles in daily work, set the example for the site.
• Be the champion for a zero-loss culture and improvement mindset.
• Lead and champion Supply Chain Reward & Recognition and Onboarding programs.
• Lead the roll-out and execution of digital tools related to Connected Worker and Smart Brewery use cases.
• Accurate & timely reporting of TPM, Training & POD KPI’s at plant level. Promote alignment between pillars:
• Participate as a key member in the Site Leadership pillar and effectively support all pillars with TPM route and tools implementation.
• Support the alignment and collaboration between pillars to attack losses related to priority KPI’s.
• Be the guardian of give and gets between pillars including pillar handshakes.
• Key liaison between AM and POD pillars to effectively deploy and attack man/method related losses through Competency Gap Reduction teams or specific training needs.
Facilitate Improvement activities and TPM Fundamentals
• Be an active facilitator in improvement activities and UPS methodology.
• Ensure effective application of TPM tools and techniques through effective coaching and training programs.
• Ensure teams champions focus on eliminating root causes on a failure mode level for effective. loss eradication (zero loss mindset).
• Govern the team’s management process for all pillars. Maintain electronic process control systems – hardware and software.
• Drive the execution of shopfloor excellence initiatives and govern the implementation of TPM Fundamentals.
Planning, Governance & Strategic Support:
• Guardian of the Driving System and overall project plan to achieve defined annual targets in cooperation with plant leadership team.
• Collect and analyze data in order to present results to plant leadership team according to the agreed standards.
• Lead, review and manage TPM reporting, audits (internal and external), tracking and compliance.
• Coach and mentor TPM & Capability coordinators and facilitate PDP plans.
• Govern data collection and inputs into BCS system together with BCS coordinator.
Active participation and contribution to Opco, Regional and Global TPM and POD communities.
The successful candidate must have the following qualification, experience/skills:
• N.Diploma or B.Tech in Quality, Engineering or Supply Chain or Management fields.
• Post graduate qualifications advantageous.
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Supply Chain management experience required.
• 2+ years strong practical experience with TPM implementation or other related World Class Manufacturing or Operational Excellence programs.
• Experience in executing Learning & Development programs with a Supply Chain environment.
• Excellent presentation skills.
• Technical and analytical skills including advanced computer skills.
• Basic engineering knowledge.
• Ability to communicate effectively at different organization levels.
• Good analytical and problem-solving skills (UPS methodology, 5Why, Fishbone).
• Good verbal and written communication skills.
HEINEKEN Beverages’ recruitment process does not include unsolicited offers of employment and does not require advance payments from candidates. HEINEKEN will only contact you if you have applied for a
vacancy through the career website, the official Heineken LinkedIn page or if you were contacted by one of our authorized recruitment personnel or local recruiting office.
TPM & Capability Coordinator
Applications are invited for the above-mentioned position to be based in the TPM & Capability Development Department at Gqeberha Production. The successful candidate will report to the TPM and Capability Specialist
Key performance areas include (but are not limited to)
Facilitate and coordinate the implementation of Supply Chain TPM & Capability Development programme at plant level:
Coordinate the execution of the Supply Chain Technical Training & Capability Development strategy at plant level.
• Facilitation of Supply Chain Technical competencies and Functional Competencies (CAD).
• Assess trained competencies.
• Assist in development of training material and programmes.
• Perform administration functions related to training programmes (maintenance of training
systems, creation of schedule offerings, procurement processes, training KPI’s etc)
• Facilitate the use of TPM routes and improvement methodologies.
• Provide technical knowledge to breakdown, minor stop and quality defect analysis at Pillar level
• Support audits on TPM processes and procedures including APM and improvement teams
(Kaizens).
• Apply 5S and loss reduction principles in daily work, set the example for the site.
• Support the roll-out and execution of digital tools related to Connected Worker and Smart
Brewery use cases.
Promote alignment between pillars:
• Participate as a key member in pillars as required and effectively support all pillars with TPM
route and tools implementation
• Support the alignment and collaboration between pillars to attack losses related to priority KPI’s.
• Facilitate deployments to address man/method related losses through Competency Gap
Reduction teams or specific training needs.
Facilitate Improvement activities and TPM Fundamentals:
• Be an active facilitator in improvement activities and UPS methodology.
• Assist in ensuring effective application of TPM tools and techniques through effective coaching
and training programs.
• Assist in ensuring team champions focus on eliminating root causes on a failure mode level for
effective loss eradication (zero loss mindset).
• Support the team’s management process for all pillars.
Governance & Strategic Support:
• Procurement governance and training administration functions
• Capability reporting, tracking and compliance
• Support TPM reporting, audits (internal and external), tracking and compliance.
• Active participation and contribution to OPCO TPM and POD communities
The successful candidate must have the following experience/skills
• 3-5 years’ experience working in teams and working within a manufacturing operational environment.
• 3-5 years’ experience in Operations, Continuous Improvement, Quality or Supply Chain
management experience required.
• 1+ years strong practical experience with TPM implementation or other related World Class
Manufacturing or Operational Excellence programs.
• Experience in executing Learning & Development programs within a Supply Chain environment.
• Experience in project management
• Strong planning and organisational skills
• Excellent presentation skills.
• Technical and analytical skills
• Ability to communicate effectively.
• Good analytical and problem-solving skills (UPS methodology, 5Why, Fishbone).
• Good verbal and written communication skills.
Qualification Required
• N.Diploma or B.Tech in Quality, Engineering or Supply Chain or Management field
• Accredited Assessor
All the best with your applications.
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