Deputy Director: Integrated Service Delivery

Department: Citizen Relationship and Urban Management
Branch: Integrated Service Delivery
Designation: Deputy Director: Integrated Service Delivery
Salary Range: R57 490.30 pm (basic salary excluding benefits)
Location: Roodepoort Civic Centre

Minimum Requirements:

• Grade 12 / NQF level 4;
• Degree in Public Administration, Public Management, Community Development, Urban
  Management or equivalent degree;
• Post graduate qualification will be an advantage.
• 7 – 8 years’ experience in local government and/or public service environment of which 4
  years’ experience is a middle management level.
• Good knowledge of Batho Pele and Corporate Governance principles.
• Sound knowledge of Local Government and relevant legislation.

Primary Function:
To lead, direct, manage, guide, facilitate and coordinate the Integrated Service Delivery Strategy of the Region ensuring that the unit meets the goals and objectives of Citizen Relationship and Urban Management function of the City.

Key Performance Areas:

• Render an efficient and effective urban management service in the Region.
• To render acceptable level of municipal services are delivered in the Region.
• To maintain relationship with all relevant stakeholders in respect of service delivery in the
  Region (including regular City users such as business, residents, hawkers, taxi’s, religious
  groups, ratepayers, etc).
• Provide an effective and efficient Monitoring, Evaluation and Reporting function in the
  Region.
• To provide Urban Management Regulatory and Compliance function in the Region.
• Coordinate and facilitate effective and efficient City Safety Programmes in the Region.
• Directing and controlling the Key Performance Indicator’s, deliverables and outcomes of
  employees within the Department.
• Managing the implementation of financial controls/ procedures and providing information
  to support financial planning processes.
• To comply with relevant legislative framework including the City’s Code of Ethics, manage
  and mitigate risk effectively

Leading Competencies:

• Computer literacy (MS Word and Excel).
• Ability to manage people
• Good Oral and Written Communication skills.
• Community Organising / Development.
• Diversity; and
• Conflict Management

Core Competencies:

• Strong People Management and
• Leadership skills.
• Customer Focus.
• Negotiation and
• Emotional Intelligence

“All suitably qualified candidates are encouraged to apply and will be considered. The
City of Johannesburg applies the principles of employment equity as per National
legislation and policy guidelines and will consider designated groups in line with these
requirements. Preference will be given to previously disadvantaged groups including
those with disabilities. Appointments will be made in accordance with the approved
Employment Equity Plan to promote its equitable representation in terms of race,
gender and disability.”

Please take note that only online applications will be considered. Please apply by
using the following link below:
https://share-eu1.hsforms.com/1AHwMN0_gRbmq3nOjXwJmygew554

ENQUIRIES ONLY:
Contact Person: Nomasithandaze Mbelo
Tel No: 011 064 0903

CLOSING DATE: TUESDAY, 30 APRIL 2024

Applicants are respectfully informed that, if no notification of appointment/response is
received within six (6) weeks of the closing date, they must accept that their application
was unsuccessful. By submitting your application for a position at the City of
Johannesburg, you are consenting that the personal information submitted as part of
your application may be used for the purposes of the Recruitment and Selection and
related process. In terms of the Talent Acquisition Policy of the City of Johannesburg,
you hereby consent to the following risk checks should your application be shortlisted:

• Credit Record,
• CV validation,
• Employment record verification,
• Criminal check,
• Identity validation.

APPLICATION REQUIREMENTS

• Complete the online job application form and attach all relevant and updated documents
  (Certified Qualification/s/Certificates, ID, and CV).
• Applicants should take note that they can be required to provide proof of original documents
  during the selection process.
• You will be requested to provide a brief description of your work experience relating to the
  vacancy.
• Applicants with membership to professional bodies need to provide a membership number and
  expiry date.
• If you are an internal applicant, your employee number will be required.
• Applicants are advised to use Google Chrome when applying for CoJ positions.

DISCLAIMER

• The City of Johannesburg is currently recruiting and will not demand payment in any form for any
  job placement. All vacancies are advertised in newspapers and on the CoJ website.
• The City of Johannesburg applies the principles of employment equity as per the National
  legislation and policy guidelines and will consider designated groups in line with these
  requirements. We are an equal-opportunity employer.
• By submitting your application for a position at the City of Johannesburg, you are consenting that
  the personal information submitted as part of your application may be used for the purposes of
  the Recruitment and Selection and related process.
• However, registering your CV and/or receipt and acknowledgment of any kind shall not be an
  indication that your application will be successful and/or lead to employment.
• The City of Johannesburg shall not be liable for any damage, loss, or liability of whatsoever nature
  arising from your use of the job opportunity section of this website.
• The City of Johannesburg reserves the right not to make an appointment.
• Any misrepresentation or failure to disclose material information on the application form or CV will
  automatically disqualify your application.

All the best with your applications.