Vodacom Vacancies - Vacancies with Collen

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Executive Secretary X2
Senior Specialist: Financial Modelling
Senior Specialist – Pricing
Principal Specialist SCM
Project Manager: Customer Experience
Group Ethics Officer
Project Coordinator
Supervisor
Senior Specialist Machine Learning Engineering
Commercial Manager: International Roaming
Group Loyalty Performance Lead
Principal Specialist Site Infra & Power
Specialist: CBU Operational Support
Africa Service Operations Centre Specialist
Senior Specialist ISO Audits
Senior Specialist: Legal Compliance Reviews
Marketing Manager: Purpose
Senior Co-ordinator: Retail Visual Merchandising

Executive Secretary X2

Role Purpose/Business Unit:

Enable the MEs to focus on strategic priorities by providing comprehensive planning; organising; administrative, communication; coordination and internal & external stakeholder management as support to the Managing Executives(MEs) in managing their daily activities effectively.,This includes, but not limited to: managing the ME’s schedule, handling email correspondence, and organising meetings, coordinating travel arrangements; maintaining office equipment and supplies; filling, record keeping; putting together as well as ensuring timely budgeting and reporting

Your responsibilities will include:

Email and Diary Management:

Maintain the ME’s diary and schedule appointments and meetings.
Manage email inbox and screen for relevance,priority and direct to relevant person.
Screen meeting requests to relevant to MEs.
Creation of time for MEs to complete specific tasks.

Communication:

Provide secretarial support at various meetings and record minutes.
Compile and consolidate presentations and monthly reports where necessary.
Draft office communication updates on behalf of the Managing Executives
Liaise with internal and external stakeholders, suppliers, service providers and VIP guests.
Recording and minutes to be kept of meetings per agreement with the MEs and distributed to relevant parties within agreed timeframes.

Administrative Support:

Co-ordinate events, meetings conferences, seminars, workshops, and management strategic workshops, on behalf of the MEs
Coordinate team building and conference activities on behalf MEs.
Book and co-ordinate travel arrangements and business itineraries for MEs national and international trips.
Ensure the necessary office equipment and stationery is available for the business unit.
Create and maintain an effective filing system.
Log the necessary calls for office area maintenance.
Schedule health and safety tours for MEs
Log requests with respective team to manage the First Aid box.
Keep a complete, and up to date record of all matters related to the Business area as per agreement with MEs

Relationship Management:

Maintain a good working relationship with other divisions within the wider Vodacom business units and relevant Vodafone business units.
Understands importance versus urgency of issues, and who needs to be addressed or informed.
Knows what should be confidential and demonstrates a high level of discretion.
Understands the various stakeholders who are important to the business and manages those relationships appropriately.

Business Support:

Takes on specific business support activities as delegated by the MEs with high quality results in time and within budget.
Align timelines, resources, budgeting, and reporting required for specific business support tasks.
Budget and Reporting
Ensure deadlines around budgeting and reporting are efficiently planned and delivered on behalf of the MEs.
Ensure reconciliation of all spend for the MEs.
Co-ordinate monthly operations report and dashboard report agreed with MEs.
Creation and receipting of POs as required.

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

Matric is essential and A minimum of 2 years relevant executive secretarial experience essential.
Relevant Secretarial certificate / Diploma (advantageous)
Project management qualification (advantageous)

Core competencies, knowledge and experience

Knowledge

Knowledge of Microsoft Office – Word, Outlook, Excel, and PowerPoint are essential.
Knowledge of office management is essential.

Skills

Excellent administration skills are essential.
Excellent planning and organising skills are essential.
Good interpersonal skills are essential.
Good oral and written communication skills are essential.
Ability to always maintain confidentiality essential.
Ability to work under pressure and meet tight deadlines and embraces change.
Ability to work independently.
Results orientated and self-motivated

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 31 May 2024

The base location for this role is –Vodacom Campus Midrand

Senior Specialist: Financial Modelling

Role Purpose/Business Unit:

Providing complex financial modelling and innovative analysis to support the Tower Company business.

Your responsibilities will include:

Business cases: Develop and continually improve business case structures to support the respective portfolio owners with finance investment decision analysis and post investment reviews (PIR) on a regular basis.
Modelling: Capability to forecast a large volume of IFRS16 Leases and associated operational costs on a site by site basis and track performance against it.
Financial Reporting: Prepare monthly and quarterly financial reports for stakeholders. Provide analysis, insights and controls over business cases and the respective PIR’s on an ongoing basis, including linking the impact to actual financial performance as well as potential impact on budgets.
Capex decision support and reporting: Track all capex investments and support business decision making through capex prioritisation, PIR’s, appropriate budgeting and budget tracking against the ambitions of the organisation in alignment with its Strategy
Profitability: Ensure all business units can adequately express their accountabilities in the form of relevant profitability constructs, to support guiding their decision making the impact it has on the business financially.

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

Bachelor’s degree in accounting or similar
CA(SA) is required

Core competencies, knowledge and experience

Planning, Execution and Quality Results
Communication, Teamwork & Collaboration
Customer Focus, Innovation & Improvement
Functional Expertise & Business Acumen
Judgement, Decision Making & Integrity

Job Knowledge:

Working knowledge of accounting principles
Excellent working knowledge of MS Office, especially Advanced Excel, Word, PowerPoint and PowerBi.
SAP ERP and HFM would be an advantage

.

Leadership Competency

Ability to engage effectively with senior leadership team
Manage external relationships with key stakeholders
Experience
Minimum of 5-8 years’ relevant experience including articles
Technology and Telco experience would be an advantage

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 June 2024

The base location for this role is – MAST Office Bryanston

Senior Specialist – Pricing

Role Purpose/Business Unit:

As part of the commercial playbook pricing governance is one of the key pillars to ensure we are relevant and competitive from a mark-to-market perspective.
As a Pricing Senior Specialist, the responsibilities would include analysing market trends, competition, and customer behavior to develop effective pricing strategies. You would support pricing for voice, mobile data, integrated and social bundles ensuring profitability while remaining competitive. Collaboration with cross-functional teams, conducting pricing research, and implementing pricing models are integral aspects of the role. Additionally, monitoring industry changes and adjusting pricing strategies accordingly to optimize revenue and customer satisfaction would be part of your responsibilities.
This would require engagement with the OpCo product teams and other cross-functional stakeholders.

–   Customer & market knowledge to Support OpCo Integrate Right Pricing with Propositions
–   Work on analytics for pricing and Commercial Insight Generation
–   Align pricing analytics and actuarial towards Supporting Segment Propositions
–   Have a robust understating of competitor pricing moves to keep our Strategic Pricing accurate across markets.
–   Analyse and benchmark internal performance and commercial data across OpCo for tracking of actions and commercial moves

Your responsibilities will include:

Pricing Governance:

Price Strategy: Developing and implementing effective pricing strategies to maximize revenue and market share.
Market Analysis: Analyzing market trends, competitor pricing, and customer behavior to make informed pricing decisions.
Profitability Analysis: Assessing the impact of pricing changes on overall profitability and recommending adjustments as needed.
Cross-functional Collaboration: Working closely with sales, marketing, and finance teams to align pricing strategies with overall business objectives.
Competitive Positioning: Ensuring the company’s products or services are competitively priced while maintaining value perception.
Data Analysis: Utilizing data analytics to derive insights, track performance, and make data-driven pricing decisions.
Price Optimization: Implementing pricing optimization tools and methodologies to enhance pricing processes and effectiveness.
Regulatory Compliance: Staying informed about industry regulations and ensuring pricing strategies comply with legal and ethical standards.
Communication: Effectively communicating pricing decisions and strategies to internal stakeholders and, at times, to customers.

Overall, the Pricing Senior Specialist will play a crucial role in balancing profitability, market competitiveness, and customer satisfaction through strategic pricing decisions.

The ideal candidate for this role will have:

University Degree or equivalent in a Marketing or Finance discipline (postgraduate preferred)
5+ years of experience in applying data and insight to customer-focused business problems
Able to solve problems in complex situations
Strong technical, analytical, and statistical competencies required
Ability to build and present business cases to a non-technical audience
Strong project management skills

Core competencies, knowledge, and experience:

Detailed understanding of governance and decision-making across the business
Effective stakeholder engagement and relationship-building
Working knowledge of the fundamentals of financial analysis and budget process
Thorough understanding of the ICT Market and in particular, Telecommunications products, services, technologies and business processes
Strong business acumen at the Executive level

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 04 June 2024.

The base location for this role is Vodacom, Midrand Campus.

Principal Specialist SCM

Role Purpose/Business Unit:

To deliver optimal cost of ownership for regional & local category (or categories), savings targets in line with the savings methodology and agreed value add targets and measures while securing the delivery of projects, goods, and services across the local category (or categories).The role holder will be responsible for the delivery of regional & local level 3 category strategies and inputting into global category strategy development as required. They will be expected to support the gathering of requirements as required and support the publication of tender and other related documents and category strategy (or strategies). The role holder will be responsible for management and development of regional & local supplier relationships. The role holder will be responsible for internal stakeholder management and the compilation of sourcing strategy based on the business requirements, analysis and presentation of the data gathered, and development of the contractual relationship between internal and supplier stakeholders.

Your responsibilities will include:

Impact on the business

Manages delivery of local and regional level 1 category strategies, spend and savings targets (Network Site Infrastructure)
Manages local & regional relationships with key category suppliers and where required leads local & regional relationships across categories

Budget holders, supplier and third parties

Leads negotiation and conclusion of contracts with suppliers on local agreements working with Legal and internal stakeholders to ensure business requirements are met

Leadership and teamwork

Manage the activities of the agile team, providing coaching and development.
Responsible for ensuring budget holders requirements are defined and reflected in the Category Strategy and related contracts

Innovation and change

Provides input into defining innovative local category strategies
Drive digitisation in the SCM to drive simpler and more efficient sourcing processes and information management

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

3 Year relevant degree/diploma in Supply Chain Management or Engineering
Minimum of 8 years relevant experience in the fields of procurement, SCM, telecommunications or construction.
Successful management of agile teams
Experience of working in virtual and international teams
Proven track record of delivery against challenging targets and/or projects

Core competencies, knowledge and experience

Strong analytical skills in operations and finance
Well-developed written and verbal communication and presentation skills
Demonstrable commercial and negotiation skills
Strong networking skills with the ability to influence and persuade others.
Ability to develop and maintain working relationships with internal and external stakeholders.

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 31 May 2024

The base location for this role is – MAST Office Bryanston

Project Manager: Customer Experience

Role Purpose/Business Unit:

To effectively manage, lead and facilitate the end-to-end delivery of customer experience projects and initiatives for various portfolios and campaigns. The incumbent must focus on both the commercial and technical tasks to ensure the successful delivery within the agreed timelines, scope and quality. The Project will engage with various stakeholders across the business to influence Customer Experience thinking and execution.

Your responsibilities will include:

Track and drive Vodacom and Vodafone-initiated Customer Experience projects for the various business unit portfolios.
Manage project activities across stakeholder audiences to ensure timelines and quality standards
Ensure efficient end-to-end implementation of approved projects and campaign according to prescribed standard.
Manage delivery schedules for a range of initiatives for various projects to ensure timeous implementation and compliance with the requirements defined.
Communicate with and manage stakeholders throughout the various project phases
Compile and present content and reports to for presentation to SLT and C suite audiences

Project Management and Administration:

Workshop/Meeting organization and facilitation;
Identify project stakeholders and form project teams;
Project scoping and managing scope;
Drawing up and managing project plans and adhering to project schedules
Accurate, regular and ad-hoc project reporting to all stakeholders;
Ensure that all project management documentation is up to date and stored in central repository.
Effective management of project deliverables, action items, risks, issues, dependencies and concerns accompanied by escalations when required;
Effective leadership of project resources to deliver against targets, both direct reports and in a matrix organisation

Communication and Reporting;

Facilitate effective communication between key project resources by convening , initiating, planning and scheduling project review meetings
Collaborate with all relevant groups to ensure correctness and adherence to business requirements;
Prepare documentation and reports for various levels of Management;
Ensure timeous and effective escalation should it be required.
Enab sound communication to ensure alignment and cooperation with other project management groups
The management of project plans, project controls and reporting will be executed on software tools, repositories, and management systems prescribed.

The ideal candidate for this role will have:

A relevant formal qualification in Project management /Business qualification and a minimum of 5 years experience of which 2 years in leading a project

A minimum of 8 years relevant work experience of which at least 2 years in leading projects is essential.
Experience in Telecommunications or related environment is desirable

Job Knowledge:

Good knowledge of the telecoms industry
Business/corporate communication
Project Management methodologies
Change Management
Business Analysis
Risk management

Job-Related Skills:

Project Management skills
Stakeholder management & relationship management
Excellent communication and presentation skills
Planning, controlling and organizing skills
Problem-solving and decision-making
Strong leadership skills
Negotiation
Influencing
Analytical skills
Decision-Making Skills
Time Management

.

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 May 2024.

The base location for this role is Vodacom, Midrand Campus.

Group Ethics Officer

Role Purpose/Business Unit:

To ensure that all Vodacom Group companies maintain high standards of corporate governance, particularly regarding the management of business ethics and digital ethics standards and requirements.

Your responsibilities will include:

Drive, influence, and implement ethics strategies within the business and across all Vodacom markets and subsidiaries.
Design and develop training content and provide training to all Vodacom leaders, employees, contractors, business partners, suppliers and subsidiaries on business ethics and digital ethics on a continuous basis.
Performing business and digital ethics risk assessments and developing and implementing risk management strategies (systems and controls) in respect of key ethics risk areas.
Manage and promote the code of conduct and ethics-related policies (Responsible AI principles, Conflict of Interests, SpeakUp, Bullying and Harassment etc) to address ethics and governance issues on a continuous basis.
Preparation of reports to Risk, Audit, Social and Ethics Committees, Vodafone, the ESG Team, and other auditors on progress with the implementation of the Vodacom business and digital ethics programmes

The ideal candidate for this role will have:

Postgraduate university degree in the appropriate discipline, preferably social or behavioural science (e.g., Applied ethics, governance); and
Certification as an Ethics Officer with The Ethics Institute will be an advantage.
At least 8yrs years of relevant post-graduate experience in ethics or governance or related functions.
Experience in developing, implementing, and managing ethics programmes across various entities, including providing ethics advice, conducting ethics risk assessment, developing appropriate strategies, policies, training, communication campaigns and reporting will be an advantage.
Understanding or experience in driving a digital ethics programme would be an advantage.
Required to travel to various Vodacom markets and subsidiaries to drive awareness on ethics standards and to assess the ethical climate culture in those entities.

Core competencies, knowledge, and experience:

Provide ethics and governance advice and provide ethics opinions to relevant stakeholders.
Collaborate with key stakeholders to drive of Ethics Programmes (Doing What’s Right and the digital ethics programme). These include Forensic, Compliance, Technology, ESG, Human Resources, Supply chain management and contract management Teams.
Digitilisation of ethics systems to improve access for all stakeholder groups and improve efficiencies of the ethics management systems.
Conduct ethics reviews and assessments of high-risk ethics incidents or complaints.
Excellent communication, reporting and presentation skills.

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 31 May 2024.

The base location for this role is Vodacom, Midrand Campus.

Project Coordinator

Your responsibilities will include:

Assist with day to day Project coordination duties such as :

Providing support to Project Managers in the team
Project Admin duties (e.g. minutes, setting up meetings etc.)
Tracking and reporting on the Status of various key projects (i.e. weekly, monthly, ad hoc etc.)
Co-ordinate the compilation of project specifications.
Assist with Identifying the correct business and 3rd party stakeholders to form part of the project’s work streams and steering committees.
Assist with Drawing up and managing project plans and project schedules;
Support the Accurate, regular, and ad-hoc project reporting to stakeholders;
Ensure that all project management documentation is stored in a central repository.
Assist project manager with Effective management of project deliverables, follow up on action items, document risks, issues, dependencies and concerns accompanied by escalations when required;
Facilitate effective communication between key project resources by convening, initiating, planning and scheduling project review meetings
Collaborate with all relevant groups to ensure delivery against project plans
Prepare documentation and reports for various levels of Management;
Ensure timeous and effective escalation should it be required.
Enable sound communication to ensure alignment and cooperation with other Reporting
Tracking and reporting on the status of various Purchase orders in the division
Request quotes from suppliers and engage with roleplayers

The ideal candidate for this role will have:

Previous experience as a Project coordinator/administrator
Diploma in Project Management/Business Administration or SAQA Accredited Equivalent* essential
3-5 years of experience and knowledge of the telecom’s environment

Core competencies, knowledge, and experience:

Planning and Organising
Coping with Pressures and Setbacks
Persuading and Influencing
Presenting and Communicating Information
Oral and written communication
Time Management
Project Management skills
Stakeholder management & relationship management
organizing skills

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 April 2024.

The base location for this role is Vodacom, Midrand Campus.

Supervisor

Role Purpose/Business Unit:

To ensure that all contracted KPIs are adhered to within Customer Acquisition Division.
To supervise the staff within Customer Acquisition Division to ensure that targets are achieved.

Your responsibilities will include:

Quality & Processing Times Adherence
Pro-actively work to improve existing systems and processes
To maintain relationships with customers
To supervise the team in order to ensure that targets are met.
Ensure service levels are within agreed levels
Operational Performance:: Ensure monitoring reports are up-to-date
Ensure team performance reviews are done as agreed upon

The ideal candidate for this role will have:

Min of 3 years relevant experience plus 1 year supervisory/team leader experience
Matric – essential
3-year related degree or diploma – desired, not essential

Job Related Skill:

Credit Vetting
Communication
Coaching
Interpersonal
Problem solving
Analytical and Investigative Mind
Leadership
Report writing

Job Knowledge:

Credit Vetting
Customer Services
Products and Services
Business Environment

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 May 2024.

The base location for this role is Vodacom Midrand Campus.

Senior Specialist Machine Learning Engineering

Role Purpose/Business Unit:

The role of the Senior Software Engineer: Machine Learning is to use their knowledge of
programming and software engineering skills to enable easier use of and access to machine
learning models. As well as to support local markets and group functions in obtaining business value from the Machine Learning and AI.

Your responsibilities will include:

Design and develop Machine Learning systems and patterns using new and existing practices
Productionise data science prototypes and develop Machine Learning apps according to data science requirements
Work with the architecture team to evolve the Big Data capabilities (reusable assets/patterns) and components to support the business requirements/objectives.
Enhance the existing DevOps practices to allow better promotion of Machine learning applications into production
Develop and execute unit and integration tests; support testing against user and technical story acceptance tests
Develop solutions according to designs and deploy using continuous integration and deployment pipelines
Make contributions to the process of defining best practice for the agile development of applications to run on the Big Data Platform.
Research, investigate and evaluate new technologies and methods to improve delivery and sustainability of machine learning applications and services

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

Grade 12 is essential
3 year IT or IS degree or diploma or related field is essential.
Advanced degree in Computer Science/Math/Statistics or a related discipline would be an advantage
AWS Developer Certification would be ideal or ability to obtain it in 3 months once appointed
Agile exposure, Kanban or Scrum.
Experience managing the development life-cycle for agile software development projects.
5+ years working experience in two core programming languages: Java with Springboot framework and Python
Working experience with API design processes and documentation of RESTful API’s
Working knowledge of AWS deployment and development frameworks such as AWS Serverless
Application Model (SAM) and Cloud Development Kit (CDK), preferably minimum of 3 years working experience.
Preferably minimum 3 years AWS work experience with AWS Cloudformation, Lambda, DynamoDB, Aurora DB, Cloudwatch, CloudTrail

Core competencies, knowledge, and experience:

Knowledge of AWS Continuous integration and continuous delivery methodologies and tools such as AWS Codecommit, Codebuild, CodePipeline, etc.
Agile and lean programming and development of software systems
Openness to learn new technologies including Machine learning and Big Data Engineering AWS technologies
Unit, performance, integration and static code analysis testing methodologies and tools (eg.JUnit, Jmeter, Loadrunner, Sonarqube) Architectural element documentation and testing (e.g.APIs, Swagger) Automated testing and tools (e.g. Python, SOAP UI, Postman, Selenium)
Knowledge and working experience in other programming and mark-up languages, such as .Net,HTML, CSS, JavaScript, Ruby, SQL, XML, JSON, YAML, PL SQL and paradigms such as object oriented-, even-driven-, procedural-, functional-, and declarative programming, would be advantageous.

.

AWS Cloud-native architectures, including public cloud PaaS / IaaS, micro-services architectures
Experience working containerisation services such as Docker/Kubernetes or cloud alternatives would be an advantage.
Flexibility to deal with changing projects and priorities in a short space of time
Strong problem solving skills and ability to learn new methods and processes
Strong relationship building, persuasion, and collaboration skills that drives internal-and cross team constructive feedback and support
Strong communications skills and time-management skills, with the ability to juggle multiple balls, and work well under pressure
Understanding of both the current Telecommunications and digital services market, artificial intelligence, business intelligence, emerging business and technology trends
Working experience with other distributed technologies, NoSQL databases and streaming technologies would be desirable.

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 31 May 2024

The base location for this role is – Vodacom Campus, Midrand.

Commercial Manager: International Roaming

Role Purpose/Business Unit:

To provide the Wholesale team with commercial and analytical support in the management of the wholesale international roaming business
Drive wholesale revenue and cost optimisation for the international roaming business
Commercial and financial management of Inter-Operator Tariff (IOT) discount deals
Assist teams on retail roaming propositions
Prepare financial year budgets considering market and consumer mobility trends
Financial performance reporting of the wholesale international roaming business against the budget
Management of suppliers to the wholesale international roaming business
Prepare and lead potential RFx tender submissions

Your responsibilities will include:

Strong commercial and financial management support to the Wholesale team

Provide reports and insights relating to the performance of the wholesale international roaming business
Provide accurate data and robust financial models for evaluating and determining the profitability of wholesale deals
Support with commercial decision analysis for ongoing financial management
Support by providing the management team with profitability and margin analyses
Participate in budgeting and month-end reporting processes by providing accurate data related to the performance and profitability of the business

Leadership and teamwork

Create positive working relations amongst key internal stakeholders
Work collaboratively with all Vodacom Group markets

Vendor management

Effective and timely management of vendors/suppliers providing services that support the wholesale international roaming business.
Hold vendors accountable for technology enhancements aligned to best practices in the industry

Communication

Written material must be of the highest quality with clear insights and actions for management
The ability to communicate and present effectively at a senior level is essential
The ability to prepare and present performance to the management team

Knowledge and experience

Develop knowledge of wholesale international roaming
Deep understanding of the business drivers and sensitivities
Analytics and modelling experience

Innovation and change

Simplify and standardise modelling, reporting, and processes wherever possible whilst ensuring that the requirements of the business are delivered
Look for new and innovative ways of working to strive for continual improvement

The ideal candidate for this role will have:

Bachelor’s degree in Commerce, Business Science, or Accounting is preferred
Minimum 5 years of relevant experience
At least 2 years of advanced commercial modelling and financial management experience
Proven ability to communicate financial results to SLT

Person specification – Technical / Professional / Personal Expertise

Strong analytical skills
Strong modelling skills
Knowledge of international roaming
Compelling communication skills
Commercial acumen
External perspective and deep understanding of the competitive environment
Multiple-stakeholder management ability
Motivating and developing others

Person specification – Technical / Professional / Personal Expertise

Strong analytical skills
Strong modeling skills
Knowledge of international roaming
Compelling communication skills
Commercial acumen
External perspective and deep understanding of the competitive environment
Multiple-stakeholder management ability
Motivating and developing others

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 29 May 2024.

The base location for this role is Vodacom Midrand Campus.

Group Loyalty Performance Lead

Role Purpose/Business Unit:

The Performance Management Lead will partner with, and empower, markets to make data-driven, strategic decisions by turning large data into actionable insights. In this position, the incumbent will perform financial, behavioral, and other key performance indicator analyses focused on the impact of the Group Loyalty proposition and support various Opcos in achieving their respective strategic objectives. The Performance Management Lead will act as a Loyalty champion for Vodacom Group markets’ analytics teams on various cross-functional initiatives, spanning multiple business units (CBU/Financial Services/Enterprise) within the Opcos.

Your responsibilities will include:

Design models and leverage analytical tools to continuously measure the Loyalty programme performance/ P&L (daily, weekly, monthly, etc.), with an emphasis on the impact of the Loyalty programme on the overall business by utilizing both quantitative and qualitative measures;
Analyse customer-level data to understand customer behaviour and trends to provide strategic recommendations on ways to optimise and refine the programme proposition;
Define, maintain, and grow the analytical models of loyalty programme leveraging learnings, and providing actionable insights across the markets;
Apply strategic pricing of all lifestyle rewards to meet each Opco’s KPIs (engagement and fair value of the points);
Design predictive models to detect potential fraudulent activities as it relates to the accumulation and redemption of points;
Produce and distribute consolidated Group Loyalty performance reports on a regular and ad hoc basis (daily, weekly, monthly, etc.), for various stakeholders across the organization;
Transform large data into clear, concise, and compelling presentations with actionable insights to unlock commercial benefits; and
Continuously partner with markets and deliver on-demand analysis to support and/or inform market requirements.

The ideal candidate for this role will have:

Bachelor’s Degree, or equivalent in CRM Analytics, Finance, Statistics, Economics, Mathematics or other relevant discipline/s
+7 years of experience in Sales, Financial or Loyalty/Marketing analysis
High proficiency in Microsoft Excel and PowerPoint
Loyalty & Telecommunications industry experience would be beneficial
Experience with Applied Predictive Technologies (APT), SQL, and/or Business Intelligence would be beneficial.

Core competencies, knowledge, and experience:

Proven self-starter who is comfortable in a fast-paced, agile environment
Experience in working with technology platforms to deliver personalisation, specifically Customer Data Platform management
Strong analytical skills, critical thinking skills, and problem-solving skills
Proven track record of creating compelling presentations, enabling storytelling with data
Exceptional organizational, time-management, verbal, and written communication skills
Attention to detail
Excellent interpersonal skills, with the ability to meet common objectives through collaboration
Proactively seek feedback and successfully respond to it

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 29 May 2024.

The base location for this role is Vodacom Midrand Campus.

Principal Specialist Site Infra & Power

Role Purpose/Business Unit:

Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers. From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people. Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent. Vodafone is the majority shareholder of Vodacom and has a 65% share also offer business managed services to enterprises in over 40 countries across the continent. We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts. We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing. We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.

Your responsibilities will include:

Develop access network infrastructure blueprints that optimize energy efficiency – this includes the specification and selection site cabinet, HVAC, rack space and energy that meet the current and evolved access site requirements.
Drive power savings and consumption reduction using free cooling configurations and renewable energy sources.
Drive the creation and evolution of the power strategy and guidelines across all OPCO’s in the Access Network Domain
Provide project management support on the rollout of POC’s and key power projects according to strategic requirements.
Evaluate market initiatives to identify best practice for incorporation to the power strategy evolution.
To assist in the measurement and verification of the performance on energy savings initiatives
Develop and provide strategic guidance on best practices on energy management systems.
To design and architect energy infrastructure including but not limited to grid power, solar, batteries, generators and alternate energy sources.
Management of vendors and engagements with stakeholders on energy related roadmaps to support the energy strategies across all OPCO’s
To assist with feasibility studies and cost estimate for new solutions including renewable energy technologies
Drive the standardization and optimization of energy infrastructure and deployment processes across all OPCO’s
Implement frameworks to drive improvement of power availability across all Opcos
Support in the design and execution of preventative and corrective operations and maintenance of energy infrastructure
Prepare business cases for key energy initiatives

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Engage vendors and other subject matter experts to derive innovative ideas that will drive energy efficiency across all OPCO’s to support the Vodafone global greenhouse gas program.
Monthly & ad hoc reporting related on energy performance & initiatives
Where required, perform cost-benefit analysis associated with specific technical scenarios and trials under consideration
Design and scope generators to include highest efficiency engines
Strategically incorporate and select equipment that could potentially be converted to more sustainable energy sources in the future.
Select switchgear to avoid GHG emissions, i.e. vacuum breakers vs. SF6
Design circuits to incorporate additional energy sources
Scope new builds for renewables
Include condition-based monitoring equipment to ensure equipment operate optimally
Include measuring equipment to improve reporting
No direct reports

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

Matric (Essential)
Minimum 3 year Technology Degree/Diploma or an equivalent NQF Level 6 qualification (Essential)
Energy Management Certification (Advantageous)

Skills and Experience

A minimum or 8-10 years relevant experience in energy infrastructure and operations, preferably in the Telco, Industry (Essential)
In depth knowledge of telecommunications networks and infrastructure (Essential)
Experience in analysis and technical investigations, research in telecommunications Industry (Essential)
Proven experience in negotiation and management of outsourced operations is essential
Commercial awareness appreciating the importance of revenue achievement, margin control and ROI whilst maintaining excellence.
Creativity and innovation in managing efficient network operations
Exposure and experience in data driven decision making
Experience in interacting with OpCo’s in Africa would be most advantageous.
Experience in large scale network engineering roles essential, preferably to have been within a mobile network environment.
Effective management of own workload and that of a virtual team.

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 31 May 2024

The base location for this role is – Vodacom Campus, Midrand.

Specialist: CBU Operational Support

Role Purpose/Business Unit:

To provide the Consumer Business Unit (CBU) and Vodacom South Africa finance team with regular financial reporting consolidating CBU FBP Prepaid & Contract PnLs to create a single CBU PnL view down to EBITDA level. This includes the creation and management of CBU PnL for MEC, RF, Budgets, and LRP processes through timely coordination of internal stakeholders (CBU FBP LoB, VSA FP&A, and VSA FINOPs).

CBU MEC & RF process: lead the Month-end-close for CBU consolidated views including the rolling forecast process (PnL EBITDA) based on FBP LoB inputs and OPEX. Ownership of submissions and timelines.
CBU Consolidated Reporting: VSA, VF KPI/KFI reports and board pack at CBU level based on FBP LoB input, VSA FP&A, and FINOPs consolidated requirements. Ownership of system submissions & timelines.
CBU Budgeting & LRP process leadership into VSA FP&A and FBP LoB teams. Ownership of CBU PnL on the back of FBP LoB PnL and KPI/KFIs. Ownership of submissions and timelines.

Teamwork

Support business partner colleagues to ensure team success. Build relationships both internal and external to CBU, to deliver business results, leveraging and respecting differences.
Create positive working relations between the CBU finance team, Vodacom SA Finance, and key internal business partners & stakeholders such as CBU FBP LoB, Terminals, FINOPs, and VSA FP&A.

Communication

Communicate with clarity and impact using multiple channels to foster open communication throughout the organisation. The ability to effectively manage the expectations of key stakeholders
Written material must be of the highest quality with clear insights and actions for executive management
Facilitates the effective interaction and contribution of team members in forums such as CBU MPR, WD3, 4, 5, 11, and the like.
The ability to prepare and present performance to commercial, sales, regional, and management teams

Innovation and change

Simplify and standardise modeling, reporting, and processes wherever possible whilst ensuring that the requirements of the business are delivered
The ability to use systems tools & technologies to analyse data, such as BI, big data, etc.
Look for new and innovative ways of working to strive for continual improvement

Your responsibilities will include:

1. Month-End Close, Forecasting, and Budget Process

Ownership of consolidated CBU P&L up to EBITDA level including Customer Revenue (Service, Network & Non-Service Revenue), Direct Costs, A&R, OPEX, and KPI/KFI trends to support insights.
Lead and own reconciliation of top-down consolidated CBU P&L at VSA FP&A level down to CBU Network only views produced from bottom-up approach
Lead and own the Month-end-close including the Rolling Forecast process for CBU including all KPI/KFI insights received from FBP LoB areas to support views
Lead and own the annual Budgeting and Long Range Planning (LRP) process for CBU including all KPI/KFI insights received from FBP LoB areas to support views
Lead and own management reports into VSA FP&A and VF including system loads on all PnL line items and supporting KPI/KFI requirements
Review and challenge the trend-informing insights with FBP LoB providing validation, support, and alignment
Support EHOD: FBP LoB in driving clear views into P&L for MEC, RF, Budgeting, and LRP process

2. Financial Decision Support

Provide insightful, timely and value-added input so that Financial teams see FBP Operational Support as a key contributor
Develop credibility with stakeholders and management while challenging the business to achieve its objective and generate value for the company. Assist in bringing consistency across the consumer business unit in terms of financial support presentation.
Provide advice and support to the consumer business unit on all financial issues:

• Be an active member of the CBU FBP team
• Challenge the FBP to drive sustainable value pro-actively through informed and insightful decision-making by analysing actual results
• Define and improve financial processes, continually striving for simplicity and best practice

.

3. Business Intelligence

Provide insightful management information with a strong focus on anticipating and managing monthly/quarterly results, and or management actions
Strategic alignment

4. Control, Governance & Modelling

Maintain an effective operational control environment over financial items, identifying weaknesses and developing solutions, especially on enablement solutions and their rollout.
Ensure financial decisions are made within the governance framework
Build and maintain models to assist with MEC, RF, Budget, and LRP with support from D&A and FBP LoB aimed at simplifying reporting capabilities, data accuracy, and automated reports/dashboards

The ideal candidate for this role will have:

At least 5 years of financial management experience with Relevant BCom. Accounting or relevant financial degree
Advanced skills in Excel, Word, and PowerPoint
Advanced levels of experience in financial and business analysis
ICT industry experience is an advantage

Person specification – Technical / Professional / Personal Expertise

Strong financial management & analytical skills
In-depth understanding of revenues, costs & profitability
Excellent communication & presentation skills
Ability to manage multiple stakeholders
Knowledge of the company and competitive industry is preferable

Competency / Performance Drivers

Strong Ownership ability
Formulating Strategies & Concepts
Deciding and Initiation action
Delivering Results and Meeting Customer Expectations
Relating and Networking
Persuading and Influencing
Strong Writing and Reporting
Adapting and responding to change

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 27 May 2024.

The base location for this role is Vodacom Midrand Campus.

Africa Service Operations Centre Specialist

Role Purpose/Business Unit:

Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you!
In this role you will be part of a team that will shape the future of Vodacom’s technology landscape.
Monitoring of the Core network, troubleshooting and co-ordinating resolution of fault with the support areas. Provide guidance and support to the Core L1 team, perform root cause analysis and respond to client queries. Identify and implement automation use cases.

Your responsibilities will include:

Network Monitoring and Troubleshooting: In this role, you will be responsible for monitoring and managing our telecommunications network round the clock. Your ability to navigate and utilize network tools will be crucial in detecting, diagnosing, and resolving network anomalies to minimize downtime and maintain optimal network performance.
Incident Response: Act swiftly in response to critical incidents, coordinating with cross-functional teams to diagnose and mitigate issues while adhering to stringent SLAs.
Documentation: Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and team collaboration.
Collaboration: Work closely with other technical teams, such as engineering and customer support, to ensure efficient end-to-end service delivery and address complex technical challenges.
Continuous Improvement: Identify opportunities for process enhancement, automation, and innovation to streamline operations and enhance the overall quality of service. Knowledge on RPA, python, AIOPS, Watson will be of great advantage
Troubleshooting and Issue Resolution: Familiarity with GSM protocols will aid in isolating the root causes of these issues and implementing effective solutions within the shortest possible timeframe, ensuring minimal impact on service quality.
Emergency Response: Our network operates around the clock, and emergencies can arise at any time. As part of our on-call rotation, you will be prepared to respond to critical incidents swiftly and effectively, utilizing your expertise in GSM networks to mitigate risks, restore services, and communicate progress to stakeholders.

The Ideal candidate for this role will have:

Must have technical/professional qualifications:

Bachelor’s degree or National Diploma in Telecommunications, Electrical Engineering, Computer Science, or a related field. Matrix a must.
Proven experience of at least 3 to 5 years in telecommunications operations.
Knowledge of telecommunications technologies, protocols, and equipment.
Strong problem-solving skills and the ability to make critical decisions under pressure.
Excellent communication skills to effectively interact with internal teams and external stakeholders.

Job Knowledge:

Knowledge of core network topology.
Knowledge on fault handling, tracing and protocols.
Understanding and knowledge on all type of core equipment. These include HPE cloud, Nokia, Cisco and Unix/Linux
Experience Alarm handling, escalations and fault handling.
Experience Alarm automations and process being used. Include RPA, ALD, AIOPS, Watson, Runbooks
Knowledgeable in network stats across all domains
Knowledge on third party fault handling and understanding there business

.

Job-Related Skills:

Incident Management & Problem Management.
Network Management processes and principles
Core Systems/Networks
GSM knowledge and related technologies
Process design for RPA and automation

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 27 May 2024

The base location for this role is – Vodacom Campus, Midrand.

Senior Specialist ISO Audits

Role Purpose/Business Unit:

To assist the Legal Compliance Reviews and ISO Audits function in ensuring that Vodacom Group and its subsidiary companies maintains ISO certifications and adhere to prescribed policies, procedures, and processes. Audits are performed to ensure effective and efficient controls, systems and processes are in place that manage risks and opportunities while continuously improving processes.

Your responsibilities will include:

Conducting audits efficiently and effectively in accordance with the audit and review schedule and to identify and report on significant control weaknesses within the Company. This includes audit and review planning, preparation, execution, and reporting.
Identifying good business practice across Vodacom, Vodacom subsidiaries, and International African Companies.
Identifying, recommending, and implementing operational improvements to processes.
Conducting audit and review findings follow-up and closing out of audit actions with all levels of management in the organization.
Monthly and quarterly operational reporting.
Staying up to date with developments on ISO standards and keeping abreast of new standards as well as changes to existing standards.
Preparation of reports to various audit, risk, and compliance committees.
Undertaking special projects as required.
Travel into Africa is a requirement of this role.

The ideal candidate for this role will have:

Minimum of 5 years in auditing various ISO standards.
Data analytics (Advantageous)
Telecommunication experience (Advantageous)
Matric or SAQA accredited equivalent qualification (Essential)
Audit and/or tertiary qualification required (NQF 7 equivalent) (Essential)
Data Analytics qualification/experience (Advantageous)
SAATCA Auditor Registration (Advantageous)

Job Knowledge:

Auditing of various ISO standards (ISO 9001, 14001, 45001, 50001, 22301 etc.).
Experience in the certification process to maintain ISO standards.
Detailed knowledge of the South African
Legislative Framework pertaining to health, safety and environmental law.
General governance knowledge and King IV Code of Corporate Governance familiarity.
Proficient in Word, Excel, and PowerPoint.
A history of making complex business decisions with authority, even in times of ambiguity, considering the potential long-term risks and implications.

.

Job-Related Skills:

Analytical mind, a high level of attention to detail.
High integrity and highly ethical.
Articulate, effective communication skills (written/verbal).
Interpersonal skills.
Able to act autonomously when required, or in teams.
Assertive and self-assured.
Innovative.
Self–starter.
Good judgment.
Independent thinker.
Excellent listening skills.
Administratively strong.
Presenting and Communicating Information.
Relating and Networking.
Initiating Action.
Applying Expertise and Technology.
Learning and researching.
Planning and organizing.
French/Portuguese/Arabic would be advantageous.

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 May 2024.

The base location for this role is Vodacom Midrand Campus.

Senior Specialist: Legal Compliance Reviews

Role Purpose/Business Unit:

To assist the Legal Compliance Reviews and ISO Audits function in ensuring that Vodacom Group and its subsidiary companies are compliant with all applicable laws, regulations, licensing obligations and rules; and all company policies, codes and standards; by providing assurance that effective and efficient controls, systems and processes are in place to manage risks and address applicable requirements

Your responsibilities will include:

Compiling and documenting a legal compliance review/audit plan for approval.
Conducting audits/reviews efficiently and effectively in accordance with the audit and review plan to identify and report on significant legal control weaknesses within the Group and its subsidiaries. This includes audit and review planning, preparation, execution, and reporting.
Identifying good business practice across, Vodacom, Vodacom subsidiaries and International African Companies.
Identifying, recommending, and implementing operational improvements to the legal compliance review processes.
Clearing audit and review findings and closing out of audit actions with all levels of management in the organization.
Prioritise and analyse laws and regulations applicable to the Vodacom Group of companies.
Identify and test controls to ensure compliance with legal requirements.
Monthly and quarterly operational reporting.
Stay up to date with developments in the legal and regulatory and governance environment and keep abreast of new policies and legislation as well as changes to existing legislation.
Preparation of reports to various audit, risk, and compliance committees.
To undertake special projects as required.
Travel into Africa is a requirement of this role.

The ideal candidate for this role will have:

Minimum of 5 years of Auditing/Reviewing legal compliance experience with a focus on financial services and telecommunications.
Data analytics (Advantageous)
Telecommunication experience (Advantageous)
Matric or SAQA accredited equivalent qualification (Essential)
Audit and/or Legal qualification required (NQF 7 equivalent) (Essential)
Data Analytics qualification/experience (Advantageous)
Compliance Practioner Designation (Advantageous)

Job Knowledge:

Legal compliance auditing/reviewing with focus on financial services and telecommunications laws.
General knowledge of the South African and International African Companies Legislative System.
General governance knowledge and King IV Code of Corporate Governance.
Proficient in Word, Excel, and PowerPoint.
Legal Compliance experience with focus on financial services and telecommunications.
A track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long-term risks and implications.

Job Related Skill:

Analytical mind, high level of attention to detail
High integrity and highly ethical
Articulate, strong communication skills (written/verbal)
Interpersonal skills
Single-minded, able to act autonomously when required
Assertive and self-assured
Innovative
Self – starter
Good judgment
Independent thinker
Excellent listening skills
Administrative
Presenting and Communicating Information
Relating and Networking
Initiating Action
Applying Expertise and Technology
Learning and Researching
Planning and Organizing
French/Portuguese would be advantageous

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 May 2024.

The base location for this role is Vodacom Midrand Campus.

Marketing Manager: Purpose

Role Purpose/Business Unit:

Responsible for the overall purpose strategy communication of the Vodacom organisation across all internal and external stakeholders.

Your responsibilities will include:

Prepare, implement and review the marketing strategy for the overall Vodacom purpose brand, linked to Vodafone global, for South Africa and ensure alignment.
Setup and manage purpose steerco projects management office
Develop the foundation, sustainability and external affairs campaign calendar in partnership with the EHODs
Maintain relationships with the marketing divisions to ensure alignment as well as assist with the training and information sharing
Analyse & implement performance indicators for purpose metrics, and develop corrective action plans
Manage agency relationship and performance on purpose & foundation KPI’s
Update and maintenance of purpose brand toolkit
Responsible for the purpose chapter of the marketing academy programme
Develop and manage marketing campaigns and coordinate with all relevant stakeholders to ensure 360-degree campaign implementation
Responsible for internal purpose marketing campaign creative & briefs in partnership with internal communication departments, including special projects
Manage resources (including budget) to ensure successful implementation of the marketing strategy across all teams as well as sharing with key stakeholders both internally and externally;
Work closely with the marketing agency and manage the relationship and performance;
Responsible for creative executions on Sustainability and CSI (Vodacom Foundation);
Track effectiveness of marketing campaigns and report findings and recommendations to the Marketing and Purpose team including CSI (Vodacom Foundation) and Sustainability
Conduct full post analysis on the effectiveness of Brand Marketing Communications.

The ideal candidate for this role will have:

Matric – Essential
3-year degree/diploma in sales or marketing – essential

Core competencies, knowledge, and experience:

Quality management & attention to detail
Communication Skills (Both verbal and written)
Experience in managing multiple stakeholder’s collaboration
Decision-Making Skills & stakeholder management.
Interpersonal skills & customer-centric approach
A minimum of 5 years’ experience within a Marketing/Brand environment which includes:
3 yrs. experience dealing with Brands/Marketing on senior level.
Campaign management will be advantageous.
Advertising agency experience would be desirable

We make an impact by offering:

Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 May 2024.

The base location for this role is Vodacom Midrand Campus.

Senior Co-ordinator: Retail Visual Merchandising

Role Purpose/Business Unit:

Serve as the central point of support to the trade and regions for end to end in store visual merchandising and retail marketing execution across branded footprint,
Coordinate and manage distribution on all POS elements on a monthly basis ensuring effective, qualitative and optimal delivery and installation,
Compile and publish Planograms as per segmentation, while ensuring timeously and quality driven communication and execution including general communication that sent to trade.
Lead and coordinate all booking related to Manufacturer promoters in terms of store allocation, services rendered, SLA and compliance levels.
Manage collaboration and engagement with internal and external stakeholders (which includes business units, product manufacturers e.g., Samsung, etc.) ensuring effective and efficient visual merchandising management within the branded channels.
Support with defining, designing, and implementing a creative visual merchandising strategy that delivers on business and companywide priorities.
Support with ensuring that visual merchandising within the branded channels is appealing and eye-catching and draws customers to the stores and supports with the basic visual merchandising elements meet the customer needs and creates best in class experiences.
Create, compile, and deliver on reporting and key information for management and various stakeholders, relating to visual merchandising performance, activity and planning.

Your responsibilities will include:

Visual Merchandising Operational Management:

Serve as the central point of support to the trade and regions for end to end in-store visual merchandising and retail marketing execution across branded footprint
Coordinate and manage distribution on all POS elements on a monthly basis ensuring effective, qualitative and optimal delivery and installation
Compile and publish Planograms as per segmentation, while ensuring timeously and quality driven communication and execution including general communication that sent to trade.
Lead and coordinate all booking related to Manufacture promoters in terms of store allocation, services rendered, SLA and compliance levels
Support and coordinate end to end management of all live display units in stores journeying closely with manufacturers, stores and business units
Support with providing visual merchandising information for OBI Content Management
Support with end-to-end visual merchandising aspects (initial and ongoing) for retail store transformation strategic programs (i.e. readiness of VM elements, content, live device process, in-store displays, OEM compliance)
Ensure timeous and accurate monthly briefing on all visual merchandising elements

Stakeholder Management:

Manage collaboration and engagement with internal and external stakeholders (which includes business units, product manufacturers e.g., Samsung, etc.) ensuring effective and efficient visual merchandising management within the branded channels
Manage effective relationships being able to engage, communicate and influence at various levels (management, trade partners, business units)
Support and coordinate visual merchandising work planning with Advertising agency briefing in-store marketing elements

Reporting Management:

Create, compile, and deliver on reporting and key information for management and various stakeholders, relating to visual merchandising performance, activity and planning.
Manage Retail Cloud system – ensuring all red flags are attended to timeously and consolidate weekly status report
Ensure the use of digital tools for reporting purposes e.g. Qliksense
Provide comprehensive and accurate feedback and related reporting to Visual Merchandising Manager

The ideal candidate for this role will have:

Matric – essential
Marketing Diploma or related – essential
Minimum of 3-5 years related working in experience in a FMCG Retail environment or related visual merchandising roles

And/or

Matric – essential
Minimum of 5-8 years related working in experience in a FMCG Retail environment or related visual merchandising roles

Excellent understanding of visual merchandising within the Retail environment is essential
Understanding of Vodacom’s Retail visual merchandising model is advantageous
Understanding the different Vodacom business units and the various structures and stakeholders is a strong advantage
Exposure to dealing with various audience and levels internally and externally is a strong advantage
Knowledge of visual merchandising standards and methodology

Core competencies, knowledge and experience:

Good computer literacy (MS Office, Excel, and PowerPoint)
Knowledge of systems; EVO, Analytical skills
High levels of attention to detail
Problem solving and decision making
Multiple stakeholder co-ordination
Self-management and awareness
Excellent follow up and follow through
Excellent Communication Skills (verbal and written)
Conflict management and resolution
Interpersonal skills
Liaison, Negotiation and Problem-solving skills
Pipefy, Retail Cloud
Excellent organisational & time management skills
Proven ability to work under pressure and to tight deadlines
Creative and innovative thinker
Conduct basic calculations for stock control and ensure accuracy

We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 May 2024.

Click here to apply

All the best with your applications.

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