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Our client in the Freight forwarding industry is looking for an Export Controller, in Durban.
Responsibilities:
- Build and maintain a good working relationship with customers.
- Receive and process Goods receipt notes (GRN’s) on WMS.
- Receive and process export orders and packing lists on WMS.
- Co-ordinate collection of empty containers for packing.
- Arrange with SALL team to have containers weighed for VGM certificate.
- Ensure that containers are stacked in the Port on time for export sailing.
- Ensure accurate loading of containers and recording of batch and product details.
- Tracking order orders/client updates.
- Work closely with JHB export controllers to monitor the following:
- Supervise the container packing operations.
- Liaise with Labour service provider for casual labour for container packing.
- Ensure that sufficient packing material and resources are available for export packing.
- Conduct container inspections prior to container packing.
- Ensure that photographs are taken of all layers of container as cargo is packed.
- Send all pictures and relevant documents to clients.
- Investigate all customer related queries and respond/resolve timeously.
- Work hand in hand with other departments to ensure client queries are resolved within a timely manor.
- Participate in stock counts/Customer meetings.
- Understanding customer order volumes/delivery KPI (OTIF).
- Customer score cards must be maintained.
- Assist with warehouse and admin related tasks, as and when required.
Requirements:
- Matric.
- Valid Driver’s licence.
- Sound knowledge of all warehouse operations.
- Knowledge of container export packing process.
- Minimum 2-5 Years Warehousing Experience.
- Must be able to work overtime when the operation requires this.
- Good people and communication skills.
- Must be able to work independently and carry out day to day tasks un-supervised.
- Ability to troubleshoot problems and solve.
- Knowledge of warehouse management systems (Streamline knowledge is advantageous).
- Microsoft (Outlook, Excel).
- High level of communication skills.
- High level of Customer service skills.
- High level of accuracy/attention to detail.
- Understanding of inventory control procedures.
- Must be able to work under pressure.
Remuneration:
- Dependant on experience and qualification.
All the best with your applications
Hi ! Thank you so much for the best opportunity to allow me to come closer to you. Please find my CV attached