Dental Assistant

Role title Dental Assistant
Division Netcare Primary Care Division
Location Medicross Walmer
Reporting structure Clinic Manager

Closing date: 30.10.2023

Role summary
The Dental Assistant is responsible to assist the Dentists in various capacities ranging from clinical assistance, dental-related administration as well as patient interaction across a wide spectrum.

Key work output and accountabilities

Appointment scheduling

  • Schedule appointments with Specialists and/or Theatre.
  • Confirm appointments with the Dentist.
  • Keep record of confirmation/cancellations.
  • Liaise with medical schemes and patients regarding available limits and patient liable amounts pertaining to treatment.

Equipment maintenance

  • Sterilise all instruments, according to protocol, ensuring infection control standards are maintained.
  • Oil and clean handpieces 3x daily, according to protocol.
  • Oil and clean electric handpieces after each patient.
  • Fill, empty and clean developer and mixer bottles.
  • Ensure chemistry is discarded as per Medical Waste Protocol.
  • Clean and autoclave instruments.
  • Ensure daily cleaning of the autoclave.
  • Load and unload autoclave.
  • Clean and reprocess equipment or instrumentation.
  • Identify problems with equipment/instruments and advise applicable person to arrange for timeous
    repairs/acquisition thereof.

Central assistance

  • Assist the Dentist with passing correct instruments and materials/consumables used on patients on request timeously and accurately.
  • Develop X-rays, if not using digital X-rays and load X-ray Digital Imaging plates for scanning where
  • Mix materials with spatula as required.
  • Conduct suctioning as required.
  • Ensure materials and supplies are packed and accessible.
  • Ensure and plan enough stock on hand in terms of materials/consumables to prevent shortages.
  • Mix amalgam and/or mixable composites/cement etc. and place in the transfer tool/s to be handed to dentist.
  • Prepare sterile trays; ensuring instruments have undergone sterilisation.
  • Prepare non sterile trays.

Customer Focus and Service Delivery

  • Ensure effective and formal communication.
  • Ensure a professional environment at all times.
  • Interact with patients in a friendly and comforting manner whilst preparing them for the dentist (i.e.
    placing bib, seating etc.) and with the exiting process out of the surgery after the procedure/s have been completed.


  • Grade 12 or equivalent NQF 4 certificate.
  • Registered with HPCSA.
  • Higher Certificate in Dental Assisting essential

Work experience

  • 2 years’ experience as a Dental Assistant in a clinic / hospital environment.
  • SAP experience.
  • ME + experience.


  • Knowledge of medical aids.
  • Computer literacy.

Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities.

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to

Please note:

  • Please note that reference checks for internal applicants will be conducted with the applicant’s current and
    past Netcare direct line managers and the relevant Netcare HR Managers. Therefore, employees are
    encouraged to discuss internal job applications with their direct line manager to ensure that the line manager
    is aware of the application.
  • The terms and conditions of employment relating to the function you have applied for will be based on those
    in the Division within which you will be employed.
  • If a candidate has any disability that may impair the individual’s ability to perform the job function, the
    candidate must kindly inform the employer so that an assessment for reasonable accommodation can be
  • By applying for this position and providing us with your CV and other personal information, you are
    consenting to the information being processed for possible recruitment and selection purposes only or for
    such purposes relating to assessing the establishment of an employment relationship with yourself, and this
    will be done in accordance with the applicable data protection and privacy legislation. We confirm that such
    information will not be used for any other purpose without obtaining your prior consent.
  • If your application is not successful, we will retain your CV and other information provided on our electronic
    system for 12 months. If you object to your information being used in accordance with the aforementioned
    clauses, please indicate your objection, and we will immediately securely destroy your personal information.
  • Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted
    within 30 days of the closing date of this advert, should consider their application as unsuccessful.

All the best with your applications

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