Business Analyst – Information Systems

Glencore Coal SA

Witbank

Closing date15/11/2023

The incumbent in this role is responsible for implementing and supporting solutions and processes that will improve business efficiency and productivity within the Information Systems field across Glencore South Africa.

Key Responsibilities

• Developing and maintaining a roadmap for continuous improvement within the Information Systems Department.
• Ensuring implementation and maintenance of standard process solutions, while taking into consideration specific requirements from various departments.
• Translating business requirements into systems or processes to meet those business requirements.
• Liaising with specialists to understand technologies available in the market and their application to the business.
• Maintaining Compliance and Governance across the Business System frameworks, architecture and solutions.
• Providing system support to the end users of the various software applications.
• Developing and maintaining strong working relationships with outsourced service providers to ensure effective service delivery to the business.
• Sharing of knowledge, by establishing end user groups comprising of key users from each business unit and facilitating the implementation of new technologies.

Minimum Qualifications:

• A relevant tertiary qualification.

Minimum Experience:

• 8 Years’ Information Management/Technology/Business Systems experience.
• Good understanding of the System Development Lifecycle (SDLC), business process re-engineering and business modelling concepts.
• Project management, Stakeholder management and Vendor management experience.
• Mining industry experience will be advantageous.

Behavioural Competencies:

• Ability to drill into the detail of issues to determine root cause whilst considering urgency, importance, risk and reward factors.
• Ability to generate higher-level concepts by integrating information, theories and models to create an understanding of the current and future environment and solve business problems.
• Ability to initiate and build long-term trust relations with all stakeholders in the business.
• Ability to maintain high levels of individual and team performance by driving the achievement of goals, and financial objectives.