Switchboard operators X3

Business Unit: By-Law Enforcement & Security
Position: Switchboard operators X3
Salary: R249 892-R343 245
(basic salary per annum excluding benefits)
Post Level: 10/09
Reference: EXT/23/24/35

Requirements:

Grade 12, Customer Care Certificate. Diploma in Contact Management or equivalent qualification. 0-2 years’ experience working as a switchboard operator. “ Graduates in the relevant field will be
prioritised”.

Duties:

Receive a high volume number of incoming and outgoing calls from officials and the public. Direct/divert calls as requested by officials and the public to relevant employees/directorate/section or sub-sections. Take messages when relevant employees are not available and make sure that
the messages are received. Handle inquiries from the public and submit relevant information. Control and maintain the cleanliness of the switchboard area. Report faults on the system. Business e neatness and cleanliness of the area. Business

NB: APPLICATIONS SUBMITTED WITHOUT THE OFFICIAL APPLICATION FORM WILL NOT BE CONSIDERED.

Polokwane Municipality offers challenging opportunities, competitive packages, and fringe benefits (Pension, Medical Aid, Housing Allowance, etc.)

Polokwane Municipality Recruitment policy as well as the Personnel Code as approved by the council will guide the process.

Preference will be given to candidates from designated groups in line with the provisions of the Employment Equity Act, and the council’s employment equity plan or targets and goals. For this reason, we require that Race, Gender, and Disability status be specified. NOTE: Suitable candidates
will be subjected to a personnel suitability check (Criminal record, Citizenship, credit record, qualifications verification, and employment verifications). Where applicable candidates will be subjected to a
skills/ knowledge test.) The form must be accompanied by a detailed CV, originally certified copies (not older than three months) of qualifications, ID, any other supporting documents and may be hand delivered to Polokwane Municipality Civic Centre at Cnr Landros Mare & Bodenstein Streets,
POLOKWANE on the 09 Floor office no 902.

Closing Date: 23 November 2023
Time: 12h30

Late applications will not be considered. Should you not hear from us within four months of the closing date, please consider your application as unsuccessful. We thank all applicants for the interest shown.
Toll-Free Fraud Hotline: 0800 20 50 53 or e-mail: cdm@p-offs.com

ENQUIRIES: Human Resource Manager, Mr. Manyama JL, Tel No. 015 290 2116/2004/239

POLOKWANE MUNICIPALITY IS AN EQUAL OPPORTUNITY AFFIRMATIVE EMPLOYER AND RESERVES THE RIGHT NOT TO MAKE ANYAPPOINTMENT.

All the best with your applications

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