Station Ambassador X2

Business Unit: Public Transport Regulation and Monitoring
Position: Station Ambassador X2
Salary: R160 225 – R 195 856
(basic salary per annum excluding benefits)
Post Level: 14/13
Reference: EXT/23/24/61

Reference:

Requirements: Grade 12, National Diploma in communications, business management, Public Administration and customer care. 0-1-year experience must be provided. Teamwork, time management, attention to detail, conflict resolution, empathy, communication and problem solving. “
Graduates in the relevant field will be prioritised”.

Duties:

Passenger Assistance: Greeting passengers and providing them with information about bus schedules and routes. Travel cards: Assisting with loading travel cards and any relevant inquiries. Customer service,
offering excellent customer service by answering questions, resolving issues and addressing passenger concerns. Boarding and departures: ensuring passengers board the correct buses and depart on time and
coordinating with drivers. Accessibility: assisting passengers with special needs, including those with disabilities in boarding and alighting from buses. Lost and found: managing a lost and found area, helping passengers retrieve lost items and ensuring items are properly documented. Information
desk: operating an information desk where passengers seek assistance and information.

NB: APPLICATIONS SUBMITTED WITHOUT THE OFFICIAL APPLICATION FORM WILL NOT BE CONSIDERED.

Polokwane Municipality offers challenging opportunities, competitive packages, and fringe benefits (Pension, Medical Aid, Housing Allowance, etc.)

Polokwane Municipality Recruitment policy as well as the Personnel Code as approved by the council will guide the process.

Preference will be given to candidates from designated groups in line with the provisions of the Employment Equity Act, and the council’s employment equity plan or targets and goals. For this reason, we require that Race, Gender, and Disability status be specified. NOTE: Suitable candidates
will be subjected to a personnel suitability check (Criminal record, Citizenship, credit record, qualifications verification, and employment verifications). Where applicable candidates will be subjected to a
skills/ knowledge test.) The form must be accompanied by a detailed CV, originally certified copies (not older than three months) of qualifications, ID, any other supporting documents and may be hand delivered to Polokwane Municipality Civic Centre at Cnr Landros Mare & Bodenstein Streets,
POLOKWANE on the 09 Floor office no 902.

Closing Date: 23 November 2023
Time: 12h30

Late applications will not be considered. Should you not hear from us within four months of the closing date, please consider your application as unsuccessful. We thank all applicants for the interest shown.
Toll-Free Fraud Hotline: 0800 20 50 53 or e-mail: cdm@p-offs.com

ENQUIRIES: Human Resource Manager, Mr. Manyama JL, Tel No. 015 290 2116/2004/239

POLOKWANE MUNICIPALITY IS AN EQUAL OPPORTUNITY AFFIRMATIVE EMPLOYER AND RESERVES THE RIGHT NOT TO MAKE ANYAPPOINTMENT.

All the best with your applications