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The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
- Camera Operator
- Content Curator
- Data Privacy Officer
- EPG Scheduler
- Executive Personal Assistant
- Post Production Coordinator
- Production Assistant
- Scheduler
- Senior Data Engineer X 2
- Supply Chain Support Specialist
Camera Operator
| Designation: | Camera Operator |
| Category: | SuperSport |
| Level: | |
| Closing date: | 16 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Purpose of the Position:
- To ensure that camera outputs in a Studio are delivered in line with the required Broadcasting standards to the viewer.
Technical Operations
- Ensure that camera shots are in line with Studio production standards practice
- Build and maintain relationships with all production stakeholders
- Deliver camera output in line with the different sporting codes
- Implement camera shots according to Director instructions
- Operate Studio camera equipment
- Ensure excellent quality and efficient service through extensive sport knowledge and technical skillsEquipment MaintenanceProfessional Conduct
- Effective management of personal schedules
- Ensure compliance to all internal governance through adherence to the policies and procedures of the company during productionsCommunication
- Ensure effective written and verbal (email and cellphone) communication with relevant production stakeholdersSelf-Development
- Take initiative to improve technical skills that would be to the advantage of the department and keep abreast of emerging industry related trends
- First line maintenance of camera equipment
- Rig and test equipment and facilities according to SOP for Studio production
- Assess risk and implement appropriate solutions to mitigate
- Identify and report equipment fault
- De rig equipment and facilities according to SOP upon completion of Studio production
Qualifications Essentials:
- Diploma in Television Broadcasting/ Media Studies
- Drivers’ License EBQualifications Preferred:
- Degree Advantageous
Experience
- A minimum of 3-5 years Camera Operations experience in a recorded sport and/ or variety Studio environment
- Computer Literacy
- Conducting technical skill level Assessments
- Equipment competency
- Ability to work under pressure/tight deadlines
Technical Competencies
- Media/Broadcast
- Photography
- Quality Management
- Customer service oriented
- Innovative
- Creativity
Behavioral Competencies
- Accountability
- Teamwork
- Delegation
- Interpersonal Support
- Perseverance
- Motivating
- Prioritisation
- Analytical Thinking
Content Curator
| Designation: | Content Curator |
| Category: | Showmax SA |
| Level: | |
| Closing date: | 21 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Purpose of the role:
- In this role, you will be working with the content team to implement the content strategy on the Showmax platform through effective, smart curation on Atom and scheduling on Synergy reporting to the Manager Content.
- You will work with multiple stakeholders to continuously improve workflows and services with a focus on optimal content discovery and improved client services.
Key Accountabilities:
Content Curation and Scheduling
- Drive Content curation and content discovery and navigation of content on the Showmax platform servicing various devices
- Analyse content performance and adjust content plans/strategies accordingly.
- Ensure new releases has impactful key art, trailers and synopses with maximum visibility on platforms
- Analyse content discovery metric performance (promo rows, billboards, asset weights) and manage updates in line with content strategies and analytics.
- Drive content discovery through the creation of themes based on public/external events, current trend and film industry activity.
- Assist with the creation and implementation of content scheduling plans / strategies.
- Research and keep abreast of new industry content and consumption trends and how to support content innovation in the digital and VOD space.
- Work with the scheduling team with accurate information sharing of release dates.
- Identify gaps and stay current with competitor trends to ensure Showmax offers the best User experience.
- Keep abreast of new developments in technology and industry trends regarding exchange of material and information, analytics & content discovery
- Seek opportunities to continuously improve on delivery/processes/procedures to ensure success of business processes
Administration
- Asset Management – Daily management and monitoring with Operations for delivery and delays.
- Deal to Delivery – briefing for Key Art and publish requests.
- Create monthly, quarterly, and annual content plans and schedules in line with the content strategy ensuring the maximasation of negotiated deal terms.
- Update catalogue based on confirmed deals.
- Create accurate content schedule that includes all metadata (license periods, running orders).
- Brief marketing on creative marketing material.
- Work with marketing to drive content engagement outputs.
- Facilitate digital, newsletter and social media communication material.
- Manage monthly ad hoc projects, reports and presentations.
- Manage weekly status and content performance report.
- Assist with monthly presentations
- Support business with any new developments.
Reporting
- Manage the generation of weekly, monthly, quarterly and annual reports, which will guide internal and external operations regarding the various stakeholder content workflows
- Maintain a customer centric approach to problem resolution by reaching out to other departments to ensure optimal solutions and customer satisfaction
Qualifications:
- Diploma in Media Studies, Communications, Business, or a related field
- Degree would be advantageous
Experience:
- Minimum of 3 years’ experience in content acquisitions/distribution (licensing, structuring and drafting pay or free TV agreements)
- Practical industry experience(content consumption and viewing trends, content protection/security, VOD
- International market (acquisitions/distribution) experience will be an advantage
- Strong Understanding and experience of the VOD market
- Excellent communication, analytical and organisation skills
- Fluent in English and Amharic
- Ability to work under pressure, quickly and accurately
- Assertiveness, attention to detail, performance driven, goal orientated, ability to build relationships, with a Customer service orientation
- Flexibility and adaptability to change
Data Privacy Officer
| Designation: | Data Privacy Officer |
| Category: | Information Technology |
| Level: | Skilled |
| Closing date: | 14 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Location
South Africa, Johannesburg, Randburg
Purpose of the Position
- To provide consultative and direct support enabling the use of data and technology assets in a privacy principled and security-controlled manner.
- To assist with creating and maintaining a Privacy Program that should not only be seen as a regulatory compliance framework but also as a core value for a business to have control over its data and to be able to leverage the data, while ensuring compliance to local and international laws
Key Performance Objectives
Tasks
Operational Activities
- Privacy Consulting and Organizational Planning:
- Provide information, guidance, and support for the business and locally appointed Data Protection Officers within markets in the allocated portfolio related to data management, data use, and privacy inquiries alongside the Principal Specialist Data Privacy Office
- Provide privacy reviews and considerations related to various business operations alongside the Principal Specialist Data Privacy Office
- Advise the business on established best practices and work with them to align processes and frameworks with those best practices
- Serve on multiple governance/architecture/cloud design/etc. boards and advocate for privacy-related considerations in support of best practices for data management and protection of personal information
- Contribute to the development and updating of privacy policies, guidelines, frameworks and standards for the Group and markets noted within the allocated portfolio
- Perform assessments of existing privacy procedures and technology use and inform customers and services owners of recommended improvements to these practices
- Participate in incident/breach investigations and reporting for the Data Privacy Office
- Assist with representing the IT Privacy and Security Offices in collaborative and strategic initiatives, applying expertise independently on projects and programs
- Provide recommendations for continual process improvement across Privacy and Security workflows
- Assist with the definition and implementation of a Data Privacy roadmap, partnering with relevant counterparts to ensure that strong privacy-by-design processes are built into our online video streaming services, worldwide, as well as in product offerings and systems
- Assist with developing, and implement compliance strategies in close cooperation with Engineering, Architecture Legal teams and other key stakeholders
- Ensure up to date data mapping (data inventory) and legitimate cross-border data transfers
- Ensure third parties management through DPAs, including conducting audits on third parties processing personal information to ensure adherence to the obligations noted in the DPAs
- Coordinate notification efforts of any privacy breaches with regulators and stakeholders along with other relevant MultiChoice personnel
- Review and validate new releases of platforms before roll-out in the European and African regions
- Conduct Data Privacy Impact Assessments (DPIA)
- Assist with drafting internal policies and guidelines
- Assist with data protection training sessions to enhance a data privacy friendly company culture
- Respond to data subject’s rights requests in conjunction with the locally appointed Data Protection Officers, and Data Privacy Officers
Qualifications
- Bachelor’s degree in Law, information systems or related field
- IAPP and/or ISACA certification is an advantageExperience/Skills
- Experience as an in-house Privacy Counsel, Privacy Specialist or Compliance Specialist of at least 1 year, preferably with large technological international operating company or professional working experience in a privacy or privacy related field
- 3-5 years’ working experience
- knowledge of media/SVOD legislation is an advantage
- Excellent communication skills
- Ability to lobby for change
- Sound knowledge of Data Protection Law (Including POPIA, GDPR, ePrivacy, etc.)
- Independent, responsible approach to work and willingness to find solutions
- Excellent knowledge of the English language is mandatory
- Critical and strategic thinkingTechnical Competencies
- Results Orientated
- Communication Skills
- Risk Management Skills
- Analytical Skills
- Team Player
- Project Management
- Problem Solving Skills Behavioral Competencies
- Accountability
- Teamwork
- Delegation
- Interpersonal Support
- Perseverance
- Motivating
- Prioritisation
- Analytical Thinking
EPG Scheduler
| Designation: | EPG Scheduler |
| Category: | SuperSport |
| Level: | |
| Closing date: | 16 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Location
Johannesburg, Randburg
Purpose of the Position:
An EPG Scheduler will be an individual well versed in sporting and broadcast knowledge who will be responsible for optimizing schedules of key Supersport properties across specific channels, on various platforms DTH/DTT/Mobile/OTT and across different territories – that are in line with strategic business objectives.
Key Performance Objectives
Tasks
Operational delivery
- Generate, update and maintain high quality, accurate and relevant programming information in advance across allocated channels
- Source and edit relevant programme information according to business requirements – including images
- Assume responsibility and ownership of on air quality pertaining to EPG data
- Work closely with sister departments and other business units on changes so that they may be effectively communicated and implemented.
- Provide a dynamic approach to scheduling EPG information, incorporating speed and urgency.
- Generate and ensure slugs match program information
- Update and maintain series linking on relevant channels
- High level understanding of territories and bouquets to ensure that the best value is extracted from key sports rights on all relevant platforms
- Be available for weekend standby shifts to assist TX Producers by facilitating changes to the EPG.
Qualification:
- Matric/ Grade 12Qualification Preferred:
- Varied media experience or tertiary qualification in media/ journalism is advantageous.
Technical Competencies
- Written communication
- Operational delivery
- Planning and Coordinating
- Problem solving
- Compliance
Executive Personal Assistant
| Designation: | Executive Personal Assistant |
| Category: | MultiChoice South Africa |
| Level: | Skilled |
| Closing date: | 15 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Location
South Africa, Johannesburg, Randburg
Purpose of the Position:
- To ensure that the executive stays organized and supports them in ensuring that the business runs smoothly
- To work closely with top executives providing high-level administrative support by conducting research, preparing reports, handling information requests, and performing administrative duties such as general correspondence, hosting guests, coordinating meetings, and extensive schedule management. Key Performance ObjectivesTasksPersonal AssistanceMaintain an up to date, orderly and logical filing system that can be easily accessed by relevant individualsDepartment<Enter Department Name>Meeting ManagementAnalyse meeting requirements, prepare required information and advise the CEO / ExecutivesEvent management
- Arrange functions and events according to requirements upon request by the CEO / Executives
- Determine a budget amount for these events
- Send invitations to CEO’s / Executive’s invitees in advance
- Essential: Diploma level educational qualification
- A minimum of 3-5 years’ Secretarial/Office Administrative experience or Equivalent
- Analyze monthly and weekly plans and determine required amount of meetings, logistics, attendees, etc.
- Produce documents, briefing papers, reports and presentations, etc. as requested by CEO / Executives
- Carry out background research and present findings to the CEO /
- Executives
- Carry out specific projects and research as requested by the CEO /
- Executives
- Support executive with presentation and report research and preparation
- Ensure that the CEO’s schedule is planned in advance and that the calendar/diary is up to date and efficiently managed as changes occur
- Request necessary data from management so that reports can be compiled
- Screen phone calls, e-mails and messages either through first line
- response or forwarding as appropriate
- Process incoming correspondence and action as required, e.g.
- Update calendar
- Type documentation
- Distribute / forward information
- Internal and external queries
- Maintain stakeholder database and ensure that all information is accurate and up to date
- Regularly check resource supplies to ensure sufficient stock
- Schedule meetings as planned or requested
- Ensure that an agenda is sent to all delegates, both with standard agenda items as well as any items that need to be included for follow up as a result of actions documented in previous meetings
- Ensure that delegates are aware of what they need to prepare in terms of contribution to the meeting
- Compile documentation required and distribute in advance to delegates
- Arrange logistical requirements and ensure smooth running of the meetings
- Take minutes of meetings and ensure accuracy and timeous distribution
Technical Competencies
- Communication
- Relationship Building
- Confidentiality
- Project Management/CoordinationAdministration Behavioural Competencies
- Accountability
- Teamwork
- Delegation
- Interpersonal Support
- Perseverance
- Motivating
- Prioritisation
- Analytical Thinking
Post Production Coordinator
| Designation: | Post Production Coordinator |
| Category: | SuperSport |
| Level: | |
| Closing date: | 16 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Purpose of the Position:
To handle and coordinate all bookings and work orders for resources and facility bookings for edit facilities in edit suites, final mix suites, and graphic suites.
Updating of Work orders
- Ensure Sober is up to date and always 7 days in advance.
- Liaise with Programming regarding specific Edits
- Document file movement on Multichoice online systems
- Ensure Auxiliary Platform schedule is up to date and slugs reflect on Editors work order.
- Producer bookings
- Slug Generation and implementation on work orders.Editor Work Schedule co – Ordinator
- Communicate Shift Rosters and schedule changes to Editors
- Leave Management for Editors
- Long and short-term scheduling of resources
- Facility coordination
- General Admin
- Attend weekly satellite meetings for updatesChange Implementation
- Implement schedule changes on a day to day basis
- Weekly call outs ensuring that Sober reflects what is on Synergy.
- Client Liaison
- Fault Reporting
Qualifications
Essential
- A Grade 12 Certificate
Preferred
- Diploma in Project Management would be advantageous
Experience
- A minimum of 3-5 years in a project coordination role or similar
- Excellent Sports Knowledge
- Excellent working knowledge of Sober
- Sound knowledge of Esched and Synergy
- Computer Literate
Technical Competencies (List the key technical competencies)
- Trouble shooting
- Project Coordination
- Relationship Building
Behavioral Competencies (List the key behavioral competencies)
- Accountability
- Teamwork
- Effective Communication
- Pre-planning
- Interpersonal Support
- Perseverance
- Motivating
- Prioritisation
- Analytical Thinking
- Willingness to learn to take on new projects
Production Assistant
| Designation: | Production Assistant |
| Category: | SuperSport |
| Level: | |
| Closing date: | 16 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Key Customers
Management, Production Team, Presenters, Studios, SuperSport Media Solutions, Studio Guests, Commentators, Subscribers, Sports Bodies, Production Companies
Purpose of the Position:
- To perform assigned by the executive producer, Senior producer and producer. This also includes administrative tasks
Monitor correct Broadcasting Spec
- Make sure keys are in the correct position
- Make sure durations are correct according to natural breaks in the material
- Clean video and audio in and out points
- Make sure audio channels are correctly chosen and noted
Sponsorship Requirements Noted
- Ensure sponsorship requirements are checked before they are executed – must correspond with Sponsorship Sheet
- Implement sponsor requirements as per Sponsorship Sheets
- Ensure sponsorship requirements are noted every time they are executed
- Provide accurate records to Sponsors regarding their elements – to the exact second that it occurs and ensure records are completed according to SuperSport requirements (need SOPs)
Music Cue Sheets
- Make sure all music originated within SuperSport premises has a music cue sheet
- Ensure music cue sheets are completed and filed as per SuperSport requirements
Running Order Assistance
- Collect running orders from Producer, photocopied or emailed and distributed timeously
- Type running orders and check durations
- Assist producer / director in following of running order – reminders are provided as required
- Continuous calculating to ensure that programme is on course to be completed within the correct duration
File Management
- All relevant documents and copies thereof can be accessed easily in files
- Correct naming conventions have been used for stored resources
- Correct formats have been used for storage of projects
Comms / Info / Liaison
- Correct Comms and Studio etiquette is followed (SOPs needed)
- Deliver required information accurately due to maintaining positive relationships with relevant parties e.g. ICR, Studio, Gallery, MCR and SCCR
Edited Material & Research
- Perform segmentation of digital footage using correct naming conventions
- Clip highlights – as per requirements of sport and producer
- Ensure appropriate information is located and delivered as per sport and producer requirements
Qualifications
- A Matric Certificate or Equivalent NQF Level 4 QualificationExperience
- A minimum of 1 year experience in administrative, production assistant or similar role
Technical Competencies
- Administration
- Project Coordination
- Filing Methodology
- Compliance
Behavioral Competencies
- Problem Solving
- Results Orientation
- Attention to Detail
- Time Management
- Planning & Organising
- Resilience
- Ideas Generating
Scheduler
| Designation: | Scheduler |
| Category: | SuperSport |
| Level: | |
| Closing date: | 16 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Location
Johannesburg, Randburg
Purpose of the Position:
The Scheduler will be an individual well versed in sporting and broadcast knowledge who will be responsible for optimizing schedules of key Supersport properties across specific channels including an emphasis on school sports, on various platforms DTH/DTT/Mobile/OTT and across different territories – that are in line with strategic business objectives.
The role requires a bespoke approach to key rights and involves dealing with sporting federations to ensure maximize exposure for key content.
Key Performance Objectives
Tasks
Operational delivery
- Execution of Macro Schedules on the Synergy System for Programming
- Strong understanding of territories and DStv packages to ensure that the best value is extracted from key sports rights on all relevant platforms.
- Local and International sports knowledge is a critical requirement.
- Prioritize content by scheduling, territorial splits and tiering events across the different territories according to business requirements.
- In depth system knowledge of Synergy.
- Enhance the schedule through improvements based on available data and editorial relevance, Utilize AR’s and associated data to inform scheduling decisions.
- Work closely with stakeholder departments and other business units on changes so that they may be effectively communicated and implemented.
- Provide a dynamic approach to scheduling , incorporating speed and urgency.
- Be available for weekend standby shifts to assist TX Producers by facilitating changes to the schedules and EPG.
Qualification:
- NQF Level 6 Qualification or a minimum five years of media or broadcasting experience in sport.Qualification Preferred:
- Varied media experience or tertiary qualification in media or sports is advantageous.Experience
- Minimum 3 years’ Macro Scheduler experience or in similar role
Technical Competencies
- Scheduling
- Operational delivery
- Planning and Coordinating
- Problem solving
- Compliance
Senior Data Engineer X 2
| Designation: | Senior Data Engineer X 2 |
| Category: | Information Technology |
| Level: | Skilled |
| Closing date: | 14 Feb 2024 |
| Position Type: | Permanent |
| Location: | Explora Square |
| Job Description: | |
| The OrganisationThe MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.Join Africa’s most loved storyteller!MultiChoice has a COVID-19 mandatory vaccination policy to ensure a productive and healthy workplace. By submitting your application for employment, you warrant to MultiChoice that you are fully vaccinated against COVID-19 and accept that you will be required to submit your vaccination certificate during the recruitment process. In processing your information, we will comply with the requirements of the Protection of Personal Information Act.Position NameSenior Data EngineerPosition IDN/AReports toSenior Manager Data EngineeringDirect ReportsNoneDivisionCIIDepartmentData GovernanceKey CustomersInternal: Multichoice Group staff and stakeholdersExternal: 3rd party vendorsKey Performance ObjectivesTasksOperational DeliveryImplement high quality, scalable and extendable BI solutions leveraging Azure technology including, but not limited, to Synapse, Data Lake, Azure Data Factory and PowerBIFollow and incorporate DataOps standards and practisesParticipate in the development of workflow, coding, testing and deployment solutionsImplement unit testing for all assigned deliverables to ensure deployment successSupport and maintain solutionsDesign and develop data models using dimensional modelling and data vault techniquesWork from high level requirements through to detailed specifications, prototypes, software deployment and administrationDeliver incremental business value per sprintDeliver iteratively throughout the sprintConduct peer reviews within and across squadsProfile and analyse data setsTechnical LeadershipParticipate in the data engineer Community of PracticeLead technical delivery within squads and provide oversight of solutionsShare Azure knowledge and practical experience with communityChallenge and contribute to development of architectural principals and patternsComplianceEnsure solutions adhere to MultiChoice patterns, guidelines and standardsOperate within project environments and participate in continuous improvement effortsDelivery ManagementFollow and participate in defined ways of work including, but not limited to, sprint planning, backlog grooming, retrospectives, demos and PI planningExperienceExperience of developing solutions in the cloud (Azure)In-depth experience in Azure Synapse, ADF and Data LakeExperience in developing data warehouses and data martsExperience in Data Vault and Dimensional modelling techniquesExperience working in a high availability DataOps environmentExperience working with automated data warehousing solutions would be advantageousTechnical CompetenciesHands-on experience with some of the following disciplines:Azure SynapseAzure Data FactoryAzure Data LakeAzure Power BIAzure DevOpsWherescape 3DWherescape REDSQL ServerData Vault modellingDimensional modellingTransact SQLAutomation/Scheduling tools/frameworksWorking knowledge of Data OpsUnderstanding of API-based services (e.g. REST, SOAP)Understanding of basic integration conceptsBasic knowledge of the Agile SAFe methodology, Software Development Life Cycle (SDLC) processes and cloud computing | |
KEY REQUIREMENTS
| Bachelor’s Degree in Computer Science or similar fields like Information Systems, Big Data, etc. |
| Azure Data Engineer Certification would be advantageous |
| Related Technical certifications |
| Minimum 7 years in a Microsoft BI environment, of which at least 2 years must have been in an Azure environment |
Supply Chain Support Specialist
| Designation: | Supply Chain Support Specialist |
| Category: | Multichoice Africa Holdings Operations |
| Level: | Junior |
| Closing date: | 15 Feb 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Purpose of the role:
Provide second line support for all SAP related issues, improve the SAP skills and knowledge within the MAL business. This role will manage, troubleshoot and resolve all supply chain queries raised by key stake holders.
Key Accountabilities:
Supply Chain Support
- Provide 1st line user support and analyze and resolve ad hoc queries regarding the entire S&D solution (SAP, ICC, Clarity, and CRM)
- Achieve timeous query resolution as outlined in the SLA, executing best practices on change management and maintaining device data integrity
- Champion the S&D solution within the business, encourage usage of the solution & assist in identifying user training needs
- Liaise with IT to administer user locations and users on S&D functionality
- Assist with planning, design, testing and implementation of S&D functionalities
- Analyze causes of failures on Evolution S&D interfaces and integration messages and events
- Clearing of failed interface and integration S&D transactions and relevant reporting to management
- Assist with the creation of test packs to support testing S&D scenarios
- Assist with the preparation and planning for UAT e.g. facilities, test data, identification of correct business participants
- Assist with implementing support processes and procedures e.g. with the service desk
- Participate in UAT in conjunction with business users, S&D project teams and SAP CoE
- Help define and refine business processes for S&D
- Analyze reconciliation reports (e.g. SAP/KMS reconciliation), identify reasons for differences and work with the business owners to resolve
- Assist with the design of roles within S&D and resolve any segregation of duties issues together with the authorizations team
- Assist with the identification of solution gaps and the review, approval and prioritization of potential changes
- Serve as internal consultants to the S&D project teams and SAP CoE on current business processes and procedures
- Assist with coaching where needed – provide one-on-one coaching of business users upon request
- Help ensure that S&D user documentation is accurate and complete
- Ensure that S&D master data maintenance is accurate and timeous
Serialized Device Dashboard
- Work with the BI team to clean up all stock related issues found on the Serialized Device Dashboard
- Reconcile serial numbers of DTT/DTH/Mobile devices on Billing
- platforms against those on KMS/SAP as defined within the project scope
- Manage the serial number ranges of all hardware across Africa
- Troubleshoot and resolve all shipping and distribution queries raised by key stakeholder’s
Ensure Data integrity and Support
- Ensure that Billing platform configuration is updated to prevent further data integrity challenges around device movement, and ensure configuration of new decoder and smartcard models is done correctly and timeously
- Ensure that secure files from decoder manufacturers (OSC files) and Irdeto (TSC files) are uploaded correctly onto KMS and SAP
- Ensure that attribute files from decoder manufacturers are uploaded correctly onto Billing System and SAP
- SAP data integrity updates by fixing mismatches between SAP and billing system, update device model/material
- Resolve all hardware related queries originating from the Billing system
- Maintain ageing of less than 10 days on 80% of KPI’s
Improve Internal Controls
- Maintain SAP SOD violations at below 5% of total transactions per user
- Document & implement mitigation controls for SOD violations
- Implement and maintain properly authorized inventory purchase order release strategies
Improve Supply Chain Systems
- Provide planning, assistance and guidance on an ongoing basis for all assigned projects (as outlined in approved/agreed KPIs)
Qualifications:
- Relevant Diploma is essential
- SAP certification would be advantageous
Experience:
- Minimum of 2 years of experience in a similar role
- SAP experience is required
- Intermediate to Advanced Excel skill required
All the best with your applications.
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