Shoprite Customer Service Vacancies:

To apply, click on the link at the end of the posts and all the best with your applications.

1. Beauty Consultant
2. Pharmacy Sales Assistant – Pietermaritzburg
3. Assistant Frontshop Manager
4. Frontshop Manager
5. Pharmacy Sales Assistant – Thabazimbi

Beauty Consultant

Closing Date	2024/03/17
Reference Number	SHO240307-8
Job Title	Beauty Consultant
Job Type	Permanent
Location – Country	South Africa
Location – Province	KwaZulu-Natal
Location – Town or City	Pietermaritzburg

Purpose of the Job

Are you passionate about beauty and skincare?Medirite Plus Brookside is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.Your main duties will consist of :Advising customers on products and prices and;Promoting and selling beauty products by means of rendering excellent customer serviceOur Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Category	Retail
Job Objectives	Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.Giving product demonstrations and helping customers find products that meet their needs.Identify customer needs and recommend cosmetics and skin care products based on their preferences.Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.Ensure proper presentation of products on shelves.Explain to customers how to use products they’re interested in buying.Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.Handle customer queries and escalate where necessary to management.If required, assist with any ad hoc duties, excluding dispensary.
Qualifications	Essential Grade 12 qualificationDesirableProfessional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.
Experience	EssentialProven experience working within a beauty and skincare environment in a similar role.At least 5 months of point of sale / till point experience within a retail environment.
Knowledge and Skills	Ability to demonstrate and promote beauty products.Understanding of which products suit different skin types.Solid communication and interpersonal skills.Strong product knowledge of various cosmetics and beauty products.Excellent customer service and sales abilities.Results and target-driven.Strong administration skills.Bilingual, preferably fluent in Afrikaans and English.Engaging and friendly personality.Retail/FMCG background and understanding of merchandising and promotions principles.Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

Pharmacy Sales Assistant

Closing Date	2024/03/17
Reference Number	SHO240307-6
Job Title	Pharmacy Sales Assistant
Job Type	Permanent
Location – Country	South Africa
Location – Province	KwaZulu-Natal
Location – Town or City	Pietermaritzburg

Purpose of the Job

Medirite Plus Brookside is currently looking for a Pharmacy Sales Assistant who is customer-focused, hard-working, and adaptable to ensure the smooth operation of in-store retail operations. The ideal candidate should have excellent customer service skills and enjoy interacting with customers. The Pharmacy Sales Assistant will be responsible for greeting customers, arranging visual displays, processing customer refunds, and identifying customers’ needs to suggest products that will best meet those needs.Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Advert Details
Job Category	Retail
Job Objectives	Handling of payments and balance sales and receipts according to company procedure.Be aware of new products and keep your product knowledge up to date.Restocking items and organizing the sales floor according to standard operating procedures.Regularly conducting price audits to identify and rectify price discrepancies.Processing customer payments using the stores’s Point of Sale (POS) system.Maintaining product knowledge to offer advice and recommendations.Stay up to date on all promotions and special offers.Maintain visual merchandising standards.Conduct proper housekeeping.Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications	Essential:Grade 12 qualification
Experience	Essential:At least 5 months point of sale / till point experience within a retail environment.Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills	Solid understanding of customer service principles.Knowledgeable of stock receiving procedures and merchandising standards.Computer literate.Bilingual, preferably fluent in Afrikaans and English.Engaging and friendly personality.Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).The ability to work in a fast-paced environment.Strong organizational and attention to detail skills.Effective communication skills.Exceptional customer service skills.

Assistant Frontshop Manager

Closing Date	2024/03/17
Reference Number	SHO240307-5
Job Title	Assistant Frontshop Manager
Job Type	Permanent
Location – Country	South Africa
Location – Province	KwaZulu-Natal
Location – Town or City	Pietermaritzburg

Purpose of the Job

Medirite Plus Brookside is looking for a dedicated Assistant Frontshop Manager to join our dedicated team and support in managing our store operations.Duties will include to maximize sustainable branch sales by:Managing, supporting, and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics, Vitamins, Personal Care), and managing the stock room.Minimizing shrinkage and wastage.Maintain replenishment process throughout the day to ensure excellent on-shelf availability for customers.Maintain standards of shop floor presentation and on-shelf pricing.Executing all pricing and product promotions.Meeting and exceeding customer expectations.Meeting monthly targets (sales/profit).People Management.Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Category	Retail
Job Objectives	1. Sales maximizationConsistently maximize branch gross profit through effective management of key gross profit drivers.Maintain stock holding days and stock ordering within required parameters.Maintain 100% consistency and adherence to stock price changes.Take corrective action to address sub-standard sales staff performance. 2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports. 3. Branch sales reporting Provide timely and accurate reporting to the Regional Retail Manager.Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.4. Effective merchandising and stock availability assuranceEnsure that the branch is merchandised according to company layouts and standards.Promotional displays are erected and placed as per buyers’, suppliers and company requirements.In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).5. Meeting customer expectations Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.6. People ManagementLead, motivate, coach, and enable direct reports to meet profitability and customer service standards.Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.7. Housekeeping, health and safety, and compliance assuranceComply with hygiene and housekeeping standards at all times.Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications	EssentialGrade 12 qualification
Experience	EssentialAt least two (2) years of retail sales management or supervisory experience.
Knowledge and Skills	Excellent communication and interpersonal skills.Sound numeracy and retail sales skills.Bilingual, preferably fluent in Afrikaans and English. Competent in supervising others and leading others, as well as in administrative tasks.Excellent customer service skills.Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).Knowledge of supply chain and merchandising standards and principles.Knowledgeable of regulatory requirements of various Money Market Transactions.Sound knowledge of safety regulations and hygiene standards.Branch-specific retail systems (e.g. ShopPos; OBS).Handling of payments (processes and procedures).

Frontshop Manager

Closing Date	2024/03/17
Reference Number	SHO240307-4
Job Title	Frontshop Manager
Job Type	Permanent
Location – Country	South Africa
Location – Province	KwaZulu-Natal
Location – Town or City	Pietermaritzburg

Purpose of the Job

Medirite Plus Brookside is seeking a dynamic Frontshop Manager to join our dedicated team in delivering exceptional healthcare services and products.Duties will include to maximize sustainable branch sales by:Managing, supporting, and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics, Vitamins, Personal Care), and managing the stock room.Minimizing shrinkage and wastage.Maintain replenishment process throughout the day to ensure excellent on-shelf availability for customers.Maintain standards of shop floor presentation and on-shelf pricing.Executing all pricing and product promotions.Meeting and exceeding customer expectations.Meeting monthly targets (sales/profit).People Management.Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Category	Retail
Job Objectives	1. Sales maximizationConsistently maximize branch gross profit through effective management of key gross profit drivers.Maintain stock holding days and stock ordering within required parameters.Maintain 100% consistency and adherence to stock price changes.Take corrective action to address sub-standard sales staff performance. 2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports. 3. Branch sales reporting Provide timely and accurate reporting to the Regional Retail Manager.Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.4. Effective merchandising and stock availability assuranceEnsure that the branch is merchandised according to company layouts and standards.Promotional displays are erected and placed as per buyers’, suppliers and company requirements.In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).5. Meeting customer expectations Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.6. People ManagementLead, motivate, coach, and enable direct reports to meet profitability and customer service standards.Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.7. Housekeeping, health and safety, and compliance assuranceComply with hygiene and housekeeping standards at all times.Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications	EssentialGrade 12 qualification
Experience	EssentialAt least two (2) years of retail sales management or supervisory experience.
Knowledge and Skills	Excellent communication and interpersonal skills. Sound numeracy and retail sales skills.Bilingual, preferably fluent in Afrikaans and English. Competent in supervising others and leading others, as well as in administrative tasks.Excellent customer service skills.Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).Knowledge of supply chain and merchandising standards and principles.Knowledgeable of regulatory requirements of various Money Market Transactions.Sound knowledge of safety regulations and hygiene standards.Branch-specific retail systems (e.g. ShopPos; OBS).Handling of payments (processes and procedures).

Pharmacy Sales Assistant – Thabazimbi

Closing Date	2024/03/11
Reference Number	SHO240304-2
Job Title	Pharmacy Sales Assistant
Job Type	Permanent
Location – Country	South Africa
Location – Province	Limpopo
Location – Town or City	Thabazimbi

Purpose of the Job

Medirite Plus Thabazimbi is currently looking for a Pharmacy Sales Assistant who is customer-focused, hard-working, and adaptable to ensure the smooth operation of in-store retail operations. The ideal candidate should have excellent customer service skills and enjoy interacting with customers. The Pharmacy Sales Assistant will be responsible for greeting customers, arranging visual displays, processing customer refunds, and identifying customers’ needs to suggest products that will best meet those needs.Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Category	Retail
Job Objectives	Handling of payments and balance sales and receipts according to company procedure.Be aware of new products and keep your product knowledge up to date.Restocking items and organizing the sales floor according to standard operating procedures.Regularly conducting price audits to identify and rectify price discrepancies.Processing customer payments using the stores’s Point of Sale (POS) system.Maintaining product knowledge to offer advice and recommendations.Stay up to date on all promotions and special offers.Maintain visual merchandising standards.Conduct proper housekeeping.Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications	Essential:Grade 12 qualification
Experience	Essential:At least 5 months point of sale / till point experience within a retail environment.Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills	Solid understanding of customer service principles.Knowledgeable of stock receiving procedures and merchandising standards.Computer literate.Bilingual, preferably fluent in Afrikaans and English.Engaging and friendly personality.Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).The ability to work in a fast-paced environment.Strong organizational and attention to detail skills.Effective communication skills.Exceptional customer service skills.

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All the best with your applications.