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  1. Senior Manager: Quality Assurance
  2. Divisional Manager: Student Support
  3. Divisional Manager: Application Support
  4. Employee Wellbeing Specialist
  5. Senior Manager Human Resources Operations

Senior Manager: Quality Assurance

Vacancy No 50 of 2023/24

The following vacancy exists at NSFAS in Cape Town

POSITION OVERVIEW:
To develop and maintain the highest quality standard, governance protocols and measures for the Core
Business unit processes and procedures that relate to student account management in Applications
Support, Student Support, and Value-added Services.

RESPONSIBILITIES:
Policy, Systems & Procedure Development

  • To participate in the development, assessment, monitoring, management and review of the
    quality assurance policy and standard operating procedures/guidelines.
  • To quality assure the review processes for the Application Support, Student Support and Valueadded services.
  • To review the business processes for the student funding value chain and business rules
    required to inform the strategic stance of the organisation and inform system development.
  • To manage the consultative process for the policy and guidelines to affected stakeholders.

Core Strategic Objectives Development

  • To use the QA insights to support the development of long-term planning and reviewing of core
    business standards and processes with the aim of realising desired levels of efficiency and
    effectiveness.
  • To manage the development, assessment, protection, monitoring, and compliance requirements
    of all desirable or planned quality standards.
  • To manage and ensure consistency in operational processes for each performance area in the
    operations student value chain.
  • To monitor and ensure the resolutions of issues raised during or affecting the student funding
    process.
  • To develop an operational processes framework in line with industry quality standards and
    advise on best implementation mechanisms.
  • To validate sampled student funding value chain and ensure that set standards, procedures and
    policies are adhered to as per the NSFAS funding policy.
  • To contribute towards continuous improvement initiatives along the processes, systems, and
    skills within Core Business.
  • To perform a risk assessment on query handling mechanisms for students’ or institutions’
    positive experiences.
  • To lead business requirements in support of business cases, proposed projects, and systems
    requirements solutions.
  • To coordinate the reporting on Core Business KPIs.
  • To identify systems and people training systems interventions and create awareness of quality
    cost optimisation for core business.

People Management & Ethical Leadership

  • To manage and/or delegate in the recruitment and selection of unit vacancies in line with EE
    targets.
  • To delegate QA activities to subordinates for implementation where applicable.
  • To lead and manage the unit team to achieve the set and agreed programmes.
  • To direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS values.
  • To lead and manage the individual performance contracting and review process for
    subordinates.
  • To lead and manage all disciplinary matters of subordinates related to performance and conduct
    issues.

Stakeholder Management & Relationships

  • To actively engage stakeholders for information-sharing purposes and resolution of issues
    emerging from the QA findings and trends Manage the service level agreement process.
  • To manage the performance of the service providers through performance assessment reporting
    and other techniques.
  • To manage the QA utilisation process and accurate storage, recording, monitoring and disposal
    of assets in conjunction with end-user departments.
  • To manage the relationship with other departments on matters affecting Core Business
    governance and risk interface.

Project Management & Leadership

  • To manage and supervise QA projects and their associated objective delivery to drive
    improvements, improve efficiency and reduce complaints.
  • To analyse and interpret project reports on completion of the project to evaluate return on
    investment and to inform decision-making in the unit.
  • To use QA principles to represent student perspectives, champion change management and
    improvements.

Budget optimisation

  • To forecast for unit core administration activities and projects.
  • To spend in line with core activities and projects.
  • To manage payment of applications, support service providers in line with institutions’ verified
    registration details.
  • To review and recommend the applications support payments and recover any overpayments

Risk, Compliance monitoring & evaluation.

  • To lead and manage the plans and processes of all QA requirements, in accordance with
    legislative prescripts.
  • To lead and manage plans and processes in support of the implementation of identified key
    controls and establish risk mitigation procedures for Core Business.
  • To lead and manage the implementation of the audit plan.

Information & Knowledge Management

  • To collaborate with ICT to build systems for Core Business that enable the secure management
    of QA data obtained from different sources.
  • To collaborate with stakeholders to use their experience, education and understanding to obtain
    knowledge from this information

Reporting & Accountability

  • To report and account on unit strategic KPIs progress, the unit operational plan progress,
    strategic stakeholders’ issues and interventions management, internal and external audit and
    risk and any other work in the mandate of the Quality Assurance Unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

  • NQF Level 8 in Commercial, information systems, Accounting, auditing, or related fields.
  • Computer literacy – Intermediate MS Package Suite.
  • 10 Years’ experience in Quality Assurance or auditing of which 5 should be at the Management
    level.
  • Working knowledge of the QA professional standards and protocols.
  • Expertise in working with large data and analysis.

Preferred

  • NQF Level 9 in Commercial or related fields
  • Computer literacy – Advanced MS Package Suite
  • Driver’s License.
  • 15 Years’ experience in Quality Assurance of which 7 should be at management level.
  • Sound knowledge of the QA professional standards and protocols.

Skills and Competencies:

  • Strategic and visionary
  • Project Management
  • Interpersonal Skills
  • Data Analysis
  • Presentation Skills
  • Goal orientation skills
  • Influential and advocacy
  • Systems and IT flair
  • Stakeholder Management

REMUNERATION & BENEFITS
Remuneration Package: R1 176 540 – R1 385 926
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 20 March 2024

Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za

Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.
For Enquiries please contact: Email: NokulungaM@nsfas.org.za

Divisional Manager: Student Support

Vacancy No 49 of 2023/24

POSITION OVERVIEW:
Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures that drive the
efficient and effective implementation of the core business strategy.

RESPONSIBILITIES:
Policy, Systems & Procedure Development

  • Development, monitoring, and management of the NSFAS policy(ies), guidelines, and
    procedures across multiple operations department disciplines in line with the student-centric
    model.
  • Manage the processes of the regionalisation of operations, queries management, and student
    services to maximise the student experience.
  • Manage the maximisation of student expectations with the NSFAS ongoing student support
    programmes.
  • Manage the stakeholder challenges that emanate from the ongoing student support value chain
  • Manage and develop instruments to track the implementation of the ongoing student support
    programmes.

Core Strategic Objectives Development

  • Lead and manage the implementation of the ongoing student support strategic plans
  • Lead and manage the implementation of the key performance indicators (KPIs) and operational
    plans of the unit.
  • Lead and manage the maintenance of business processes and procedures that verifies data
    integrity across the subunits of ongoing student support.

People Management & Ethical Leadership

  • Manage and/or delegate participation in the recruitment and selection of unit vacancies in line
    with EE targets.
  • Delegate ongoing student support programmes to relevant subunits for implementation.
  • Lead and manage the unit team to achieve the set and agreed programmes.
  • Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS
    Values
  • Lead and manage the individual performance contracting and review process for subunits.
  • Lead and manage all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

  • Oversee the utilisation and implementation of the ongoing student support policies, processes,
    efficiency channels and databases to resolve stakeholder queries and complaints.
  • Collaborate with internal stakeholders to enable the ongoing student support programmes.
  • Manage and delegate the sharing of accurate and reliable data and information to ongoing
    student support units and institutions of higher learning for the smooth student experience.
  • Manage the Publication and updating of the details of NSFAS ongoing student support.
  • Manage the Publication and updating of the details of NSFAS ongoing student support.

Project Management & Leadership

  • Manage and supervise the projects to address identified needs as per the student support
    strategy.
  • Analise and interpret project reports on completion of the project to evaluate return on
    investment and to inform decision-making in the unit.

Budget optimisation

  • Forecast for unit core administration activities and projects.
  • Expenditure in line with core activities and projects.
  • Manage payment of ongoing student support service providers in line with institutions’ verified
    registration details.
  • Review and recommend the ongoing student support payments and recover any overpayments.

Compliance monitoring & evaluation

  • Lead and manage the plans and processes of verification, compliance, registration and
    deregistration data to support the mandate of the ongoing student support with legislation.
  • Lead and manage the plans and processes that support the implementation of identified key
    controls and established risk mitigation procedures.
  • Analise and improve the audit, risk, and compliance outlook.
  • Lead and manage the implementational audit plan

Information & Knowledge Management

  • Collaborate with stakeholders to build systems that enable the management of data obtained
    from different sources.
  • Collaborate with stakeholders to use their experience, education and understanding to obtain
    knowledge from this information.

Reporting & Accountability

  • On unit strategic KPIs progress
  • On the unit operational plan progress
  • On strategic stakeholders’ issues and interventions management
  • On internal and external audit and risk.
  • On any other work in the mandate of the ongoing student support unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

  • NQF Level 8 in Commercial, legal, Business Administration or related fields
  • Computer literacy – Intermediate MS Package Suite
  • Driver’s License.
  • 10 Years’ experience in the general various operations units of which 5 should be at the
    management level.
  • Advanced project management Skills.
  • Advanced Knowledge of the higher education sector.
  • Experience in the student development programmes

Preferred

  • NQF Level 9 in Commercial or related fields
  • Computer literacy – Advanced MS Package Suite
  • Driver’s License.
  • 15 Years’ experience in the general operations of which 10 should be at the management level
    in the higher sector.
  • Advanced project management skills.
  • Advanced knowledge of the higher education sector

Skills and Competencies:

  • Strategic and visionary
  • Project Management
  • Interpersonal Skills
  • Data Analysis
  • Presentation Skills
  • Goal orientation skills
  • Influential and advocacy
  • Systems and IT flair
  • Stakeholder Management
  • People Management

REMUNERATION & BENEFITS
Remuneration Package: R1 392 254 – R1 664 626
Total Cost to Company per annum inclusive of all benefits and company contributions

PLEASE NOTE
Closing date: 20 March 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.

Divisional Manager: Application Support

Vacancy No 48 of 2023/24

POSITION OVERVIEW:
Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures that drive the
efficient and effective implementation of the core business strategy in relation to Applications Support
Division.

RESPONSIBILITIES:
Policy, Systems & Procedure Development

  • Development, monitoring, and management of the NSFAS policy(ies), guidelines, and
    procedures across multiple operations department disciplines in line with the student-centric
    model.
  • Manage the processes of the applications and evaluations, appeals, disability, student account
    management and exceptions to maximise the student experience.
  • Manage the maximisation of student expectations with the NSFAS applications support
    programmes.
  • Manage the stakeholder challenges that emanate from the applications support value chain.
  • Manage and develop instruments to track the implementation of the ongoing applications
    support programmes.
  • Develop the overall student funding value chain and ensure our processes are student centric

Core Strategic Objectives Development

  • Lead and manage the implementation of the applications support strategic plans.
  • Lead and manage the implementation of the key performance indicators (KPIs) and operational
    plans of the unit.
  • Lead and manage the maintenance of business processes and procedures that verifies data
    integrity across the subunits of applications support.

People Management & Ethical Leadership

  • Manage and/or delegate participation in the recruitment and selection of unit vacancies in line
    with EE targets.
  • Delegate applications support programmes to relevant subunits for implementation.
  • Lead and manage the unit team to achieve the set and agreed programmes.
  • Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS
    Values
  • Lead and manage the individual performance contracting and review process for subunits.
  • Lead and manage all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

  • Oversee the utilisation and implementation of the applications support policies, processes,
    efficiency channels and databases to resolve stakeholder queries and complaints.
  • Collaborate with internal stakeholders to enable the successful resolution of applications support
    programmes.
  • Manage and delegate the sharing of accurate and reliable data and information to ongoing
    student support units and institutions of higher learning for the smooth student experience.
  • Manage the publication and updating of the details of NSFAS application support.

Project Management & Leadership

  • Manage and supervise the projects to address identified needs as per the Applications support
    strategy.
  • Analise and interpret project reports on completion of the project to evaluate return on
    investment and to inform decision-making in the unit.

Budget optimisation

  • Forecast for unit core administration activities and projects.
  • Expenditure in line with core activities and projects
  • Manage payment of applications support service providers in line with institutions’ verified
    registration details.
  • Review and recommend the applications support payments and recover any overpayments

Compliance Monitoring & Evaluation

  • Lead and manage the plans and processes of verification, compliance, registration, and
    deregistration data to support the mandate of the student account management.
  • Lead and manage the plans and processes that support the implementation of identified key
    controls and established risk mitigation procedures.
  • Analise and improve the audit, risk, and compliance outlook.
  • Lead and manage the implementational audit plan.

Information & Knowledge Management

  • Collaborate with stakeholders to build systems that enable the management of data obtained
    from different sources.
  • Collaborate with stakeholders to use their experience, education and understanding to obtain
    knowledge from this information.

Reporting & Accountability

  • On unit strategic KPIs progress
  • On the unit operational plan progress
  • On strategic stakeholders’ issues and interventions management
  • On internal and external audit and risk
  • On any other work in the mandate of the ongoing student support unit

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

  • NQF Level 8 in Commercial, legal, Business Administration, Information Systems, or related
    fields
  • Computer literacy – Intermediate MS Package Suite
  • Driver’s License.
  • 10 Years’ experience in the general various operations units of which 5 should be at the senior
    management level.
  • Advanced project management Skills.
  • Advanced Knowledge of the higher education sector
  • Experience in the application management programmes.

Preferred

  • NQF Level 9 in Commercial or related fields
  • Computer literacy – Advanced MS Package Suite
  • Driver’s License
  • 15 Years’ experience in the general operations of which 10 should be at the management level
    in the higher sector.
  • Advanced project management Skills
  • Advanced knowledge of the higher education sector.

Skills and Competencies:

  • Strategic and visionary
  • Project Management
  • Interpersonal Skills
  • Data Analysis
  • Presentation Skills
  • Goal orientation skills
  • Influential and advocacy
  • Systems and IT flair
  • Stakeholder Management
  • People Management

REMUNERATION & BENEFITS
Remuneration Package: R1 392 254 – R1 664 626
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE
Closing date: 20 March 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.

Employee Wellbeing Specialist

Vacancy No 52 of 2023/24

POSITION OVERVIEW:
To design, develop and implement a wellness strategy and employee assistance programme (EAP) that
is aligned to the overall Human Resources as well as organisation strategy of NSFAS.

RESPONSIBILITIES:
Policy, Systems & Procedure Implementation

  • Support the unit in the maturing of employee wellbeing policy/ies, procedures, and processes.
  • Develop presentations that enable the socialisation of employee wellbeing policy/ies, procedures
    and processes.
  • Socialise and implement the employee wellbeing policy/ies, procedures and processes.

Core Objectives Implementation

  • Provide input into overall Human Resources Management value proposition as it relates to the
    wellness practice through the development of best practice, research, trends analysis and
    wellness initiatives.
  • Analyse wellness trends and prepare high level reports to management as input to create an
    engaged workforce.
  • Implement wellness interventions based upon identified needs within the organisation.
  • Build capacity in the organisation to drive and manage an employee wellness culture.
  • Design, implement and drive NSFAS’s programme, including providing awareness campaigns
    and training, professional counselling, testing and support through external vendors.
  • Ensure that all wellness initiatives contribute towards the operationalising of the overall
    Employee Value Proposition
  • Participate in the Wellness Committees and Forums to facilitate the successful implementation
    of wellness initiatives and programmes.
  • Develop policies and procedures to support the implementation of wellness initiatives.
  • Serve as the employee trustee for provident fund and participate in health care committees and
    wellness coach.
  • Provide monthly and quarterly report on wellness statistics and focus on analysis, comparison,
    and trends.
  • Create Awareness through wellness events and educational information on health issues.
  • Coordinate and promote wellness initiatives in partnership with other stakeholders.
  • Responsible for trauma debriefing during trauma incidents
  • Conduct workshops on selected wellbeing issues and obtain feedback on existing programmes.
  • Cover whole spectrum of individual wellbeing components as defined by the World Health
    Organisation (WHO) or Health Professions Council of South Africa (HPCSA)
  • Support the HR operations unit and HR team with employee wellbeing programmes of the
    NSFAS.
  • Contribute input and manage the employee wellness budget.
  • Coordinate with employee relations, business partners and senior management on cases of potential incapacity and ensure correct reporting and process for 3rd party claims.

People Management & Ethical Leadership

  • Guide, inspire, coach and mentor employees to deliver quality wellness programmes in line with
    NSFAS Values
  • Lead and manage the individual performance contracting and review process.

Stakeholder Engagement & Relationships

  • Collaborate with internal stakeholders to implement employee wellbeing programmes.
  • Collaborate with external stakeholders to enable the employee wellbeing programmes.
  • Manage the service level agreement of external providers of employee wellbeing deliverables

Project Management & Leadership

  • Manage and supervise the projects to address identified needs as per the employee wellbeing
    initiatives.
  • Analise and interpret project reports on completion of the project to evaluate return on
    investment and to inform decision-making in the subunit.

Budget optimisation

  • Expenditure forecast for subunit employee wellbeing activities and projects.
  • Expenditure management in line with employee wellbeing activities and projects.

Risk, Compliance Monitoring & Evaluation

  • Support compliance checks and audit of employee wellbeing interventions with HR policies.
  • Identify risks and mitigate them in line with the risk register.
  • Support the compliance of NSFAS with the EE Act and legislation

Information & Knowledge Management

  • Collaborate with stakeholders to build systems that enable the management of data obtained
    from different sources.
  • Collaborate with stakeholders to use their experience, education and understanding to obtain
    knowledge from this information.

Reporting & Accountability

  • on recruitment strategic KPIs progress
  • on the employee wellbeing operational plan progress
  • on internal and external recruitment risks
  • on any other work in the mandate of the employee wellbeing work

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

  • NQF 7 Degree in Industrial Psychology, Psychology, Social Work.
  • Certification in EAP/wellness practitioner or management
  • Driver’s License
  • Minimum of six (6) to eight (8) years’ experience in Employee Assistance Programme / Wellness
    of which three (3) years must be the managing of an Employee Assistance Programme (EAP) /
    Wellness function.
  • Experience in a Higher Education environment will be an added advantage.
  • Computer literacy (MS Office Suite of products – MS Word, MS Excel, MS Access, MS
    PowerPoint, MS Outlook, MS Vision)
  • Basic understanding of Labour Law e.g. LRA, EEA, BCEA, OHSA, employee health, wellness
    and benefit administration concepts, practices, and procedures.
  • Solid project management Skills
  • Intermediate Knowledge of the higher education sector
  • Employee wellbeing legislation experience and knowledge
  • Employment Equity Act and related legislation

Preferred

  • 5 Years of specialist experience in the employee well-being field
  • Advanced project management Skills
  • Advanced knowledge of the higher education sector
  • Extensive exposure to the functions of the employee wellbeing
  • Knowledge and understanding of the NSFAS Act and PFMA

Skills and Competencies:

  • Excellent communication (written and verbal) skills.
  • Effective interpersonal skills
  • Planning and Organising
  • Stress Management
  • Counselling Skills
  • Confidentiality, knowledge and understanding of the Human Resources Services Lifecycle.
  • Planning and organising skills.
  • Problem-solving skills
  • Leadership skills
  • Agile and Innovative
  • Time management skills
  • High Emotional Intelligence
  • Integrity
  • Communication skills
  • Adaptable to change.
  • Team player
  • Goal orientation
  • Ability to work under pressure and tight deadlines.
  • Professional self-awareness

REMUNERATION & BENEFITS
Remuneration Package: R1 024 356 – R1 206 638
Total Cost to Company per annum inclusive of all benefits and company contributions

PLEASE NOTE
Closing date: 29 March 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Nokulunga Mtse via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.
For Enquiries please contact: Email: NokulungaM@nsfas.org.za

Senior Manager Human Resources Operations

Vacancy No 51 of 2023/24

POSITION OVERVIEW:
To lead human resources service delivery through a Shared Services model that incorporates people,
systems, rewards, benefits, and remuneration that is designed to retain talent as well as deliver on the
broader strategic student-centric objectives of NSFAS.

RESPONSIBILITIES:
Develop and implement strategy, operations plans and policies.

  • Develop and implement the annual Operations Plan to support the HR strategic aims and
    objectives.
  • Facilitate the unit inputs to the HR Operations service unit strategy, Annual plans, and policies
    development.
  • Assessment and diagnostic of the HR Operations service unit strategy, Annual plans, and
    Job Specification & Recruiting Profile of Vacancy
    policies for continuous improvements.
  • Identify and recommend meaningful metrics, value assessment techniques and identification of
    actionable insights to drive continuous improvements.
  • Lead Specialists responsible for human resources analytics; payroll; rewards and benefits;
    employee self-service through an integrated HRIS.

Lead HR Operations

  • Oversee the implementation of the service unit plans, systems, processes, and policies.
  • Develop, oversee, and facilitate the implementation of metrics and techniques based on value
    proposition and user/business partner requirements that deliver excellence experience, mitigate
    risks and track value for users.
  • Attend cross functional collaborative senior management meetings to share best practices.
  • Ensure the optimal performance of HR OPS systems, processes and tools for service delivery,
    feedback, and identification of high impact opportunities for improvements.
  • Develop and oversee the implementation of HR Operations service level agreements with
    respective departments.
  • Review the delivery performance metrics for gaps, failures, and collaborate with stakeholders for
    root cause analysis and make improvements recommendations.

Lead people management.

  • Leading the HR operations team in developing, implementing, and improving the standards and
    frameworks of the unit.
  • Assign, coordinate, and oversee the monitoring of service delivery accountabilities and projects
    among internal and external entities.
  • Manage team action and HR Ops service unit management meetings.
  • Manage staff development and performance plans and ongoing coaching.
  • Coach, mentor, train and develop HR Ops service unit members for performance improvement
    and career progression.
  • Identify trends and issues in the service unit and take corrective action if required.
  • Lead projects for all human resources system and licensing implementations.
  • Custodian of all people-related information and knowledge management within human resources

Monitor and report.

  • Custodian of all human resources and labour related policies
  • Ensure effective change management and socialisation of policies and amendments thereof.
  • Monitor and improve the compliance factor of HR Operations service unit.
  • Identify operations related trends that supports the improvement of the service unit.
  • Conduct audits and reviews of the service unit processes and improve on the outcomes.
  • Report on performance metrics and insights to key stakeholders within HR operations and
    business partner/line management area.

Coordinate of stakeholder relations

  • Coordinate internal department stakeholders related functions and relations between HR
    operations and NSFAS departments for excellent value creation and employee experience.
  • Coordinate external department stakeholders related functions between operations and other
    units in HR for excellent value creation and employee experience i.e., centres of excellence.
  • Identify cross functional projects responsible for driving improvements and service excellence
    across HR operations sphere of influence.

Manage the unit budget.

  • Develop HR Operations budget.
  • Monitor compliance with HR Ops plan and take corrective action where necessary.
  • Draft and submit monthly and quarterly projections and utilisations reports.
  • Explain monthly service unit utilization variances.

Oversee remuneration and benefits.

  • Research and recommends best practices remuneration or compensation framework for NSFAS
    in pursuit of the employer of choice initiative.
  • Oversee the full function of payroll cycle including the final sign-off and authorization Information
    & Knowledge Management.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

  • NQF Level 8 qualification in human resources, Industrial Psychology, or related field.
  • 10 years’ experience as a senior HR Generalist level within Human resources.
  • At least 6 years’ experience at a middle management level within human resources in the public
    or private sector.

Preferred

  • NQF Level 9 qualification in Human resources, Industrial Psychology or related.
  • Extensive experience of people and system processes to support entities.
  • Knowledge of Project Management Principles.
  • Knowledge of HR Systems, and Payroll.
  • Knowledge of Remuneration, Rewards and Benefits
  • Solid experience in HR Shared Services
  • Understanding and experience of the higher and further education and training sector in South
    Africa.
  • Knowledge of PFMA and DPSA standards.

Skill and Competencies:

  • Analytical thinking
  • Problem solving
  • Attention to detail.
  • Report writing.
  • Decision making
  • Planning skills
  • Interpersonal skills
  • Time management
  • Presentation skills
  • Resilience

REMUNERATION & BENEFITS
Remuneration Package: R 1 176 540 – R 1 385 926
Total Cost to Company per annum inclusive of all benefits and company contributions

PLEASE NOTE
Closing date: 29 March 2024
Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to the
attention of Thokozile via the following email address: jobs@nsfas.org.za.
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for
application purposes.
For Enquiries please contact: Email: ThokozileM@nsfas.org.za

The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds
with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2
months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve
employment equity considerations **
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It
is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference. “

All the best with your applications.

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