University of the Western Cape

To apply, click on the link at the end of the posts and all the best with your applications.

1. ADMINISTRATOR: DEPARTMENT 
2. TECHNICAL OFFICER
3. FACILITIES ASSISTANT
4. ADMINISTRATIVE ASSISTANT
5. ADMINISTRATIVE OFFICER: WORKSTUDY 
6. SWIMMING POOL ATTENDANT 
7. OFFICER: POSTGRADUATE ENROLMENT SUPPORT

ADMINISTRATOR: DEPARTMENT 

Role Clarification & Key Performance Areas

The Centre for Interdisciplinary Studies of Children, Families and Society in the Faculty of Community & Health Sciences has a growing reputation as a leading educational provider for postgraduate programmes focusing on children, families, society and the intersectionality of these parts. The CISCFS is a vibrant hub of academic and scientific engagement consisting of two South African Research Chairs, three academic staff and almost 100 students requiring very active and responsive administrative support. The successful incumbent will be responsible for the following, amongst others:
Academic Administration (Assist with the applications and admissions process, check documentation, contact applicants, liaise with Faculty Office and internal stakeholders regarding the final selections, assist with postgraduate Promotions process etc.)
Enquiry Management (Respond to queries (verbal, written or telephonic) relating to programmes offered in the Department in consultation with Heads of Departments)
Marketing & Recruitment (Assist with all marketing, recruitment and promotional drives for the department)
Marks Administration (Capture all marks on marks administration system (UG / PG: assignments, tutorials, tests, exams, SDAs, associate students)
Committee Administration (Compile agenda items and meeting documentation as required by Faculty and Institutional committees etc.)
Financial Administration (Create order numbers, assets administration, monitoring of departmental budgets, monitoring and management of restricted entities in conjunction with the HoD, assist with budget reports from the financial systems.)
Event Organisation (Organizing events, communicating with internal and external stakeholders)
Meeting Administration (Arrange meetings as required, meeting administration including scheduling, collating relevant documentation, securing venues, arranging catering, etc.)
Human Resources Administration (Draw up contracts in consultation with HOD, liaise with employees regarding relevant documents for contracts, liaise with Faculty office HR person and submit contracts, record keeping of contracts, work study management).

Minimum Requirements

• Three-year post-matric qualification (NQF7) with two years of Higher Education experience OR Matric plus three to five years of Higher Education experience
• Proficient in MS Office (e.g. Word/Excel/PowerPoint)
• Working knowledge and experience of a Financial Administration Tool
• Working knowledge and experience of a Student Enrolment Management System

Added Advantages
• Experience in Post-Graduate student administration and the student life cycle
• Excellent organisational and time management skills
• A high level of assertiveness
• Planning and problem-solving skills
• Attention to detail with high levels of accuracy
• The ability to work under pressure
• Fluency in 2 or more official South African languages
• Working knowledge and experience of the marks administration system

TECHNICAL OFFICER

Role Clarification & Key Performance Areas

Through its pursuit of excellence in teaching, research and community service, the Faculty of Dentistry is committed to promoting and transforming oral health services in South Africa. The Faculty plays an active role in producing graduates of the highest standards for oral health delivery, and has gained international recognition through its community-based and professional approach to education.

The primary purpose of the role is to operate from within the Faculty of Dentistry and ensure that UWC’s Information and Communication Technologies (ICT) is well maintained, configured and accessible as required at the Faculty of Dentistry. The role is expected to provide installation and troubleshooting services in order to quickly setup, investigate, diagnose and repair IT equipment and facilitate Dentistry venue functionality. The role is also responsible for the coordination, guidance and advising of users as it pertain to ICT related matters. The ideal candidate for this role would be an organised, reliable and motivated individual with a technical qualification and experience, who is looking to build a career in the IT sector.

The successful incumbent will be responsible for the following, amongst others:

• Provide first-line IT support (staff, students and visitors);
• Provide IT support (venues and facilities);
• Troubleshooting hardware, software and the network operating system; 
• Monitoring and maintaining technology to ensure maximum access; 
• Maintaining a current and accurate inventory of technology hardware, software and resources, including the logging of removals and new installations; 
• Providing professional advise on IT, AVS and related technology matters. 

The above is intended to describe the general nature and level of work performed by a Technical Officer. It is not to be construed as an exhaustive list of all responsibilities, duties and skills required of staff in this role. All staff may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Minimum Requirements

• Grade 12 and a relevant post-matric qualification (IT qualification/Certification); 
• 2 to 5 years relevant experience in an IT environment or general computer support;
• Practical knowledge/skills of PC Imaging;
• Experience in hardware and software instillations; 
• Sound knowledge of the windows environment and security fundamentals;
• Proficiency in computer programmes/software packages e.g. Word; Excel / MS Office Suites / Power Point, etc.

Competencies required:

• Demonstrated communication, organisational and interpersonal skills;  
• Ability to work efficiently under pressure, and to be able to troubleshoot equipment or software problems;  
• Ability to work without supervision and to pay attention to detail.

FACILITIES ASSISTANT

Role Clarification & Key Performance Areas

The Division for Student Development and Support (SDS) plays a leading role in creating a holistically focused, enabling environment and provides excellent opportunities for students to develop to their full potential as active scholars and responsive citizens in South Africa.

Applications for the post of Facilities Assistant are invited from dynamic, vibrant individuals with experience in student housing facilities management at an operational level.  Experience at a tertiary educational institution or similar size organisation is preferable.  The individual must be interested in constant self-improvement and development.  Applicants must be client service orientated and understand students’ needs, be passionate in providing and maintaining an environment which is supportive to students’ academic and co-curriculum development and wellbeing. 

Responsibilities will include:

• Effectively, co-ordinate and monitor all refurbishing and maintenance done in the residence.
• Ensure that jobs are completed by contractors prior to sign off by the supervisor.
• Monitoring of residences service contracts with regards to maintenance of furnisher, replacement of assets and equipment at a residence level.
• Effectively maintain accurate residence records w.r.t inventory, assets, plant, equipment and maintenance.
• Regular reporting to relevant supervisor
• Ensure compliance and adherence to Safety and Health legislation at Residence Level
• Act as a Health &Safety Representative and fulfill related duties and responsibilities
• Support and provide checks on service iro Vacation accommodation
• Support of Res Life strategies & initiatives, which may include meetings, training, workshops and events, etc.

Minimum Requirements

• Senior Certificate or NQF equivalent at NQF level 4
• At least 2 years’ relevant working experience
• Facilities and/or maintenance experience 

Required competencies

• Attention to detail
• Ability to work under pressure
• Communication skills
• Must be willing to learn
• Must be able to work in a team
• Must be honest and have a sound work ethic

ADMINISTRATIVE ASSISTANT

Role Clarification & Key Performance Areas

The Division for Student Development and Support (SDS) plays a leading role in creating a holistically focused, enabling environment and provides excellent opportunities for students to develop to their full potential as active scholars and responsive citizens in South Africa. Applications for the post of Administrative Assistant are invited from vibrant individuals with experience in Student Housing facilities management or administration at an operational level. Experience at a tertiary educational institution or similar size organisation is preferable. The individual must be interested in constant self-improvement and development. Applicants must be client service orientated and understand students’ needs, be passionate in providing and maintaining an environment which is supportive to students’ academic and co-curriculum development and wellbeing.

Responsibilities will include:

• Administer the checking in and out of students on Residence Management System and ensure proper record keeping.
• Effectively assist with coordinating, monitoring and execution of service provision according to accepted standards such as the curtaining – supply and upkeep, furnishing, laundry, linen.
• Assist in monitoring of residences service contracts (Access Control, Cleaning, Grounds & Gardens, Maintenance, Security, Transport), at a residence level.
• Maintain accurate residence records at a Residence level.
• Effectively monitor and maintain stakeholder relationship at a residence level.
• Regular reporting of operational matters to relevant to the supervisor.
• Ensure compliance and adherence to Safety and Health legislation at Residence Level.
• Support and provide checks on service iro Vacation accommodation.
• Act as a First Aider, monitor the First Aid kit, record and report of all incidents to supervisor.
• Support of Res Life strategies & initiatives, which may include meetings, training, workshops and events.

Minimum Requirements

• Senior Certificate or NQF 4 equivalent
• At least 2 years’ relevant working experience
• Computer literacy (proficiency in MS Office)

Required competencies

• Computer literacy 
• Good Customer service orientation 
• Communication 
• Must be willing to learn
• Must be able to work in a team
• Must be honest and have a sound work ethic
• Attention to detail
• Communication skills

ADMINISTRATIVE OFFICER: WORKSTUDY 

Role Clarification & Key Performance Areas

Student Development and Support (SDS) plays a leading role in creating a holistic, enabling environment and excellent opportunities for students to develop to their full potential as active scholars and responsive citizens in South Africa.

• The Administrative Officer will oversee the Administrative functions in the Work-Study Office Receive and assist walk-in clients
• Effective management of Work-Study Documentation
• Capture documentation received by the Office
• Support the Coordinator in liaison and communication with Faculties and Departments
• Responsible for Administrative accuracy in systems data capturing
• Provide information regarding challenges identified in document work flow
• Liaise with internal partners in audit processes for both internal and external auditing
• Streamline the administrative process by attending to gaps identified by the Coordinator
• Enhance the document management system
• Compliment and improve the overall professional image of the Office

Minimum Requirements

Minimum Requirements

• Senior Certificate/Grade 12
• Relevant NQF level 5 qualification  
• 3-5 years relevant experience within an Administrative environment, preferably within a Higher Education institution
• High-level proficiency in MS Word Packages  

Competencies

• Attention to detail
• Ability to work under pressure
• Communication skills
• Teamwork
• Planning & organising

SWIMMING POOL ATTENDANT 

Role Clarification & Key Performance Areas

The Division for Student Development and Support (SDS) plays a leading role in creating a holistic, enabling environment and excellent opportunities for students to develop to their full potential as active scholars and responsive citizens in South Africa.
 

The purpose of this job is to do general maintenance of the assigned university sporting facilities and equipment. The jobholder ensures venues are in optimum condition, up to date and prepared for internal and external sporting events and functions on the UWC Campus.  The jobholder also has a general responsibility to the sporting community within the university to provide assistance, information and organisation wherever necessary.

Minimum Requirements

Minimum Requirements:

• Grade 11 or NQF equivalent
• 4 years experience, where such experience includes:
  • Experience in supervision of sporting facilities
  • Experience in fault diagnosis and minor repairs of sporting facilities
  • Previous experience in safety and working within the regulations laid down by OHSA
  • Previous experience in working in a swimming pool environment
• Ability to swim or undertake swimming lessons within three (3) months of employment

Advantageous requirements

• Senior Certificate or NQF 4 equivalent
• A valid code B drivers licence must be in possession at the time of application and the applicant must be in possession of the licence for at least two (2) years
• A valid PDP if the successful candidate does not have a valid PDP, they would need to obtain one within three (3) months of employment

Competencies

• Ability to work under pressure
• Attention to detail
• Excellent customer service
• Excellent communication skills
• Excellent planning and organisational skills

OFFICER: POSTGRADUATE ENROLMENT SUPPORT

Role Clarification & Key Performance Areas

The University of the Western Cape has over the past few years steadily become one of the research-led teaching and learning universities in South Africa, with the capacity to produce and advance new knowledge in recognised research strength and the translation of this knowledge through innovation endeavours.

An exciting opportunity exists in the UWC research and postgraduate office for a suitably qualified candidate to aid in the delivery of a customer focused, efficient and effective Postgraduate and Enrolment function.

The successful incumbent is responsible for the following Key Performance Areas:

• Maintain expert postgraduate admissions knowledge.
• Ensure exceptional customer experience is at the forefront of all admission processes and procedures. 
• Ensure that service standards are appropriate, stretching, monitored and best practice.
• Act as the initial escalation point for non-standard and complex queries relating to admission and enrolment for postgraduate courses.
• Keep up to date and proactive on relevant admissions and sector related developments.
• Lead on elements of operational change as part of the annual review of service delivery, including the facilitation of resource from other key areas.
• Develop and deliver training to enhance team knowledge.
• Oversee the day-to-day monitoring of the application of entry criteria and offer making strategies – ensure no ambiguity exists and team members are fully informed and trained.
• Support and participate in projects and development work.
• Provide professional opinions and advice.
• Assist the Admissions and Enrolment manager to deliver a customer focused, efficient and effective Postgraduate Admissions and Enrolment function through:
• Providing day-to-day support and guidance to the Admissions and Enrolment advisors.
• Day-to-day work allocation and monitoring of activities to agreed standards including identification areas of concern that require resolution.
• Provide support for committees as identified by the Deputy Director
• Identifying and championing opportunities for continuous service improvement to maximize postgraduate recruitment and satisfaction
• Support the broader Recruitment and Admissions team in enhancing their knowledge and understanding of the University`s postgraduate provision and process for admissions and enrolment.
   

Minimum Requirements

Minimum Requirements (Qualification and Experience)

• A relevant National Diploma at an NQF 6 or an equivalent qualification. 
• At least 3 – 5 years’ relevant experience preferably in a higher education /research institution. 
• Computer Literate: MS Word, Excel, Power Point, Access/Database, Internet, email. 

Required competencies (skills, knowledge, and behavioural attributes):

• Good written and oral communication skills.
• Information management skills and High level of accuracy
• Ability to problem solve
• Take initiative and be proactive
• Being receptive to feedback
• Analytical thinking
• Communication skills
• Ability to work effectively in a team and independently.
• Information management skills
• Ability to adapt communicating approach to suit the audience and work with staff at all levels.
• Continuous improvement of self-knowledge 
• Self- leadership skills
   

Click here to apply

All the best with your applications.