Western Cape Social Development

To apply, click on the link at the end of the posts and all the best with your applications.

1. Child and Youth Care Team Leader: Professional Services (Various posts available in Clanwilliam, Bonnytoun, Horizon, Outeniekwa, De Novo and ROAR )
2. Administrative Officer (Monitoring): Older Persons
3. Assistant Director: Monitoring (Crime Prevention and Support)
4. Communication Officer: Communication (BPM)
5. Administrative Officer (Monitoring): Victim Empowerment
6. Assistant Director: Knowledge Management
7. Assistant Director (Funding): Community and Partnership Development
8. Manager Education: Education (various posts available in Kraaifontein Roar and Vredelus in Elsies River)
9. Administration Clerk: Services to People with Disabilities
10. Customer Care Assistant: (Various posts available in Metro East Region)
11. Customer Care Assistant: Witzenberg-Customer Care
12. Staff Nurse: Professional Services (various posts available in Clanwilliam, Kraaifontein Roar, Vredelus and Sivuyile Residential)
13. Registry Clerk: Records Management
14. Social Worker: Social Work Services (Various posts in Metro East Region)
15. Social Worker: Social Work Services (various posts available in Metro South Region)
16. Social Work Manager: Regional Office (West coast)

Child and Youth Care Team Leader: Professional Services (Various posts available in Clanwilliam, Bonnytoun, Horizon, Outeniekwa, De Novo and ROAR )

Closing Date	2024/07/29
Reference Number	WCG240625-1
Tracking Number	DSD 31/2024 R1
Job Title	Child and Youth Care Team Leader: Professional Services (Various posts available in Clanwilliam, Bonnytoun, Horizon, Outeniekwa, De Novo and ROAR ), Ref No. DSD 31/2024 R1
Department	Social Development
Salary level	OSD
Enquiries	Ms B Nicholas at (044) 803 7508
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Clanwilliam, Bonnytoun, Horizon, Outeniekwa, De Novo and ROAR
Job Purpose	The Department of Social Development, Western Cape Government has opportunities for suitably qualified and competent individuals to coordinate and render care and developmental life space work of a routine nature to resident(s) in need of care/in conflict with the law. These positions are in Secure Care Centres and appointments are made in terms of the Public Service Act.
Minimum Requirements	Grade 12 (Senior Certificate or equivalent qualification); A minimum of 7 years appropriate experience in child and youth care work after obtaining the required qualification; A valid code B driving licence.
Recommendation	Registration as a auxiliary or above Child and Youth Care Practitioner.
Key Performance Areas	Serve as a team leader for child and youth care workers during a shifts; Oversee the following: Admission and related activities of residents to the facility; Access of residents to medical services; Implementation of planned developmental, recreational and therapeutic programmes; Basic life space work; Continuous supervision; Facilitate handover of shifts; Undertake inspections during a shifts and report on incidents and problems identified; Perform administrative work relevant to the job; Oversee the completion of daily registers e.g. log books, medication registers, incident reports etc.; Ensure that attendance registers are signed and kept up to date; Perform all the clerical functions required; Render care services to residents; Continuous professional development.
Competencies	Knowledge of the following: Developmental programmes and interventions; Clerical/ administrative procedures; Rules and procedures of the Care Centre; Professional norms and standards; Professional ethics; Skills in the following: Proven computer literacy; Written and verbal communication; Ability to intervene and resolve conflict; Report writing; Presentation and facilitation; Planning and organising; Work effectively with social workers and members of multi-sectoral teams in social service delivery.
Remuneration	Grade 1: R 193 125 – R 218 673 per annum, OSD as prescribed Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD), the middle-management service (MMS) and contract positions are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. MMS remuneration packages are flexible and may be individually structured as prescribed. Where remuneration is not indicated as CTE, employees’ service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Administrative Officer (Monitoring): Older Persons

Closing Date	2024/07/29
Reference Number	WCG240624-8
Tracking Number	DSD 42/2024
Job Title	Administrative Officer (Monitoring): Older Persons, Ref No. DSD 42/2024
Department	Social Development
Salary level	8
Enquiries	Ms D Fortuin at (021) 483 3992
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town – CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitable qualified and competent individual to conduct monitoring interventions at NGOs.
Minimum Requirements	An appropriate 3-year B-degree (equivalent or higher qualification); A minimum of 1 year relevant experience.
Recommendation	None.
Key Performance Areas	Assist with the development of monitoring and review systems; Conduct Financial and governance assessments for existing and new NPO’s; Monitor and review services rendered by the NPO in line with the Provincial /National policy frameworks; Administration of the Non-Financial Data (NFD) process.
Competencies	Knowledge of the following: Knowledge of Monitoring and evaluation system; Applicable legislation; Norms and standards; Information management; Public administration. Skills needed: Problem-solving and decision-making; Creative thinking; Written and verbal communication; Planning and organising.
Remuneration	R 376 413 per annum (Salary level 8)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Assistant Director: Monitoring (Crime Prevention and Support)

Closing Date	2024/07/29
Reference Number	WCG240624-7
Tracking Number	DSD 45/2024
Job Title	Assistant Director: Monitoring (Crime Prevention and Support), Ref No. DSD 45/2024
Department	Social Development
Salary level	9
Enquiries	Mr A Ryklief at (021) 483 9939
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town
Job Purpose	The Department of Social Development, Western Cape Government has an exciting opportunity for a suitably qualified and competent individual to oversee the administering of monitoring assessments of NGOs. This post is located in Secure Care Centre and appointments are made in terms of the Public Service Act.
Minimum Requirements	An appropriate 3-year B- Degree/Advance Diploma (equivalent or higher qualification); A minimum of 3 years relevant experience.
Recommendation	None
Key Performance Areas	Develop monitoring and review systems: Evaluate the current systems and recommend improvement; Develop and oversee the implementation of monitoring tools and systems Financial and Governance Assessment: Oversee site visits and quality assure the administering of quarterly and annual compliance assessments including site visits; Quality assure: Monitoring reports and the completion of the appraisal grid; Ensure the analyses of progress reports and development of corrective measures; Verify the data submitted via reports; Draft guidelines on required monitoring processes and procedures; Support managers and other staff in their monitoring actions, including the setting of standards; Manage information (data, knowledge, wisdom) by applying tools and technologies to inform decision-making in government operations, produce reports, enhance service delivery, support transparency, support integration / collaboration across departments government spheres; Human Resource Management: Motivate, train and guide staff within the component to achieve and maintain excellence in service delivery; Actively manage the performance, evaluation and rewarding of staff to achieve agreed key responsibilities areas that derive from component’s plans; Monitor information capacity building and promote sound labor relations within the Division.
Competencies	Knowledge of the following: Applicable policies, legislation, guidelines, standards, procedures and best practices; Public service procedures; Policy formulation; Policy analysis; Monitoring and evaluation; Information and knowledge management; Dispute resolution/conflict management; Ability to interpret and apply relevant policies and procedures; Skills neede: Project management; Global, regional and local political, economic and social affairs impacting on the; Communication (written and verbal).
Remuneration	R 444 036 per annum (Salary level 9)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Communication Officer: Communication (BPM)

Closing Date	2024/07/29
Reference Number	WCG240624-6
Tracking Number	DSD 52/2024
Job Title	Communication Officer: Communication (BPM), Ref No. DSD 52/2024
Department	Social Development
Salary level	8
Enquiries	Ms E Lewis at (021) 483 5445
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town, CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to provide corporate communication services to the department.
Minimum Requirements	An appropriate 3-year National Diploma/B-Degree or higher qualification; A minimum of 1 year relevant experience.
Recommendation	Experience in the following: Graphic design using Adobe Creative Cloud( inDesign, Photoshop, Illustrator) and Canva in the production of communication products Digital media, Photography; A valid code B (or higher) drivers licence.
Key Performance Areas	Develop, monitor and enhance the department’s corporate identity and brand; Design and implement brand awareness campaigns; Develop and implement communication campaigns and products; Design and roll out above-the-line communication campaigns and products in collaboration with relevant stakeholders (programmes, regions and facilities); Provide a media liaison service; Develop proactive media events in collaboration with the Media Liaison Officer in the MEC’s office.
Competencies	Knowledge of the following: Applicable policies, legislation, guidelines, standards, procedures and best practices; Public Service procedures; Communication policy and strategies; Global, regional and local political, economic and social affairs impacting on the PGWC; Events management; Media liaison practices; Proven experience and proficiency in Adobe Creative Cloud and Canva aplication; Proven computer literacy in MS Office; The following skills: Communication (written and verbal); Problem solving; Organising; Analytical thinking; Project management; Research; Ability to interpret and apply relevant policies and procedures.
Remuneration	R 376 413 per annum (Salary level 8)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered

Administrative Officer (Monitoring): Victim Empowerment

Closing Date	2024/07/29
Reference Number	WCG240624-4
Tracking Number	DSD 44/2024
Job Title	Administrative Officer (Monitoring): Victim Empowerment, Ref No. DSD 44/2024
Department	Social Development
Salary level	8
Enquiries	Ms R Botha at (021) 483 4303
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town – CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitable and competent individual to conduct monitoring interventions at NGOs. This post is located in Secure Care Centre and appointments are made in terms of the Public Service Act.
Minimum Requirements	An appropriate 3-year National Diploma/B-degree (equivalent or higher qualification); A minimum of 1 year relevant experience.
Recommendation	None.
Key Performance Areas	Assist with the development of monitoring and review systems; Conduct Financial and governance assessments for existing and new NPO’s; Monitor and review services rendered by the NPO in line with the Provincial /National policy frameworks; Administration of the Non-Financial Data (NFD) process.
Competencies	Knowledge of the following: Knowledge of Monitoring and evaluation system; Applicable legislation; Norms and standards; Information management; Public administration. Skills needed: Problem-solving and decision-making; Creative thinking; Written and verbal communication; Planning and organising.
Remuneration	R 376 413 per annum (Salary level 8)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Assistant Director: Knowledge Management

Closing Date	2024/07/29
Reference Number	WCG240624-2
Tracking Number	DSD 43/2024
Job Title	Assistant Director: Knowledge Management, Ref No. DSD 43/2024
Department	Social Development
Salary level	9
Enquiries	Mr K Marthinus at (021) 483 8833
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town, CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to develop and actively promote the use of knowledge and information respiurces within the department.
Minimum Requirements	An appropriate 3-year National Diploma/B Degree (equivalent or higher qualification); A minimum of 3 years relevant experience in a knowledge management working environment. A valid code B (or higher) driving license. NB People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Recommendation	None.
Key Performance Areas	Identify, implement and maintain knowledge and information services; Convert tacit and implicit knowledge into institutional knowledge; Publish and disseminate management information generated within the department; Manage the process of obtaining access to management and other information generated within the department; People management.
Competencies	Knowledge of the following: Public Service legislation, including POPI Act, PAIA, PAJA; Management and people management principles; Financial management; Records management systems; Electronic content management; Policies and prescripts related to records and knowledge management; Project management. Skills in the following: Written, verbal and liaison communication; Computer literacy; Planning and organising; Problem solving; Facilitation and presentation; Analytical; Operational planning and innovation.
Remuneration	R 444 036 per annum (Salary level 9)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Assistant Director (Funding): Community and Partnership Development

Closing Date	2024/07/29
Reference Number	WCG240624-1
Tracking Number	DSD 51/2024
Job Title	Assistant Director (Funding): Community and Partnership Development, Ref No. DSD 51/2024
Department	Social Development
Salary level	9
Enquiries	Mr T Majela at (021) 483 2524
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town, CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to manage the administrative processes for the funding of Non Profit Organisations (NPOs) in accordance with relevant regulatory frameworks.
Minimum Requirements	An appropriate 3-year B-Degree/Advance Diploma (equivalent or higher qualification) in Finance; A minimum of 3 years relevant administrative experience in a financial environment.
Recommendation	None.
Key Performance Areas	Manage the implementation of the uniform policy for programme funding: Develop SOP’s in alignment with funding policy and funding operational tools; Capacitate programmes in terms of funding operational tools; Assist the programmes with the calculation of allocation for transfer funding. Validation of the following prescribed documents for payment: Transfer Payment Agreements (TPA’s) for correctness against approved funding submission; Information on source documents for compliance with prescripts and legislation; Subsidies payable against approved allocation as per TPA and submit to manager changes in TPA /details of NPO verify and monitor source documents; Ensure correctness of the NPO data base,Uniform funding cycle (UFC) including all relevant data bases/systems; Submit consolidated payment report to supervisor and perform necessary follow ups with relevant role players; Manage compliance (TPA and business plan) and identify non-compliance with prescribed policy / legislation and funding conditions: Manage the documentation in relation to audit processes; Receive appraisal grid and funding submission and distribute to relevant staff members; Receive and distribute activation sheet and confirm receipt of any outstanding documents with the programmes / NPO’s; Ensure submission of AFS by NPO’s and check compliance; Compile consolidated AFS update/summary including financial consistencies or irregularities, balance sheet and income statement assets and liabilities, calculate debt and liquidity ratio on prescribed template and distribute to all relevant role players; People Management.
Competencies	Knowledge of the following: Public Financial Management (PFMA); Budgeting processes and techniques; Supply Chain Management (SCM); Legislative Regulatory Framework; Safeguarding of source documents; Financial/SCM Information Systems (BAS / LOGIS); Departmental policies and procedures. Skills: Communication (written and verbal); Proven computer literacy; Report writing and formulations; Presentation; Negotiation; Numeracy and analytical thinking; Planning and organising.
Remuneration	R 444 036 per annum (Salary level 9) Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Manager Education: Education (various posts available in Kraaifontein Roar and Vredelus in Elsies River)

Closing Date	2024/07/29
Reference Number	WCG240621-6
Tracking Number	DSD 46/2024
Job Title	Manager Education: Education (various posts available in Kraaifontein Roar and Vredelus in Elsies River), Ref No. DSD 46/2024
Department	Social Development
Salary level	9
Enquiries	Ms D Baugaard at (021) 826 5972
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Kraaifontein Roar and Vredelus in Elsies River
Job Purpose	The Department of Social Development, Western Cape Government has an opportunities for suitably qualified and competent individuals to ensure the effective management of the education programme to promote the best interest and rights of residents at the facilities. These positions are located in Secure Care Centres and appointments are made in terms of the Public Service Act.
Minimum Requirements	An appropriate 4-year tertiary qualification (or higher qualification) in Education; Registration with SACE; A minimum of 5 years experience as an Educator.
Recommendation	Experience as a manager in the Education sector.
Key Performance Areas	Ensure effective implementation of educational programmes at facilities in accordance to curriculum requirements and departmental legislation; Manage the implementation of the education programme suitable to meet learning needs of at-risk learner; Ensure safety and disciplinary measures within the education environment; Participate in daily, weekly, quarterly and annual safety and security measures and procedures; People management and development; Administer the people management policy to the education team – leave management and administration, employee management; Effective operational planning and execution; Management of resources, monthly reports, statistics, registration with SACE, self-development.
Competencies	Knowledge of the following: Applicable policies and procedures; Public Service procedure; People Management Practices; Employee relations; Ability to interpret and apply policies and procedures. Skills needed: Planning; Presentation and facilitation; Communication (Written and verbal); Proven computer literacy; People management and empowerment; Information and Knowledge Management; Service delivery innovation; Problem solving and analysis.
Remuneration	R 444 036 per annum (Salary level 9) Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Administration Clerk: Services to People with Disabilities

Closing Date	2024/07/29
Reference Number	WCG240621-5
Tracking Number	DSD 50/2024
Job Title	Administration Clerk: Services to People with Disabilities, Ref No. DSD 50/2024
Department	Social Development
Salary level	5
Enquiries	Ms L Sylvester-Rose at (021) 483 4015
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town, CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitable and competent individual to render administrative support services.
Minimum Requirements	Grade 12 (Senior Certificate or equivalent qualification).
Recommendation	Relevant experience
Key Performance Areas	Render general clerical support services; Provide supply chain clerical support services within sub-directorate; Provide personnel administration clerical support; Provide financial administration support services.
Competencies	Relevant job knowledge; Skills needed: Literacy and numeracy; Presentation; Decision-making; Proven computer literacy; Verbal and written communication; Interpersonal; Flexibility; Planning and organising.
Remuneration	R 216 417 per annum (Salary level 5)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Customer Care Assistant: (Various posts available in Metro East Region)

Closing Date	2024/07/29
Reference Number	WCG240621-4
Tracking Number	DSD 53/2024
Job Title	Customer Care Assistant: (Various posts available in Metro East Region), Ref No. DSD 53/2024
Department	Social Development
Salary level	5
Enquiries	Ms C Chandler at (021) 812 0940
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Somerset West and Khayelitsha
Job Purpose	The Department of Social Development, Western Cape Government has opportunities for competent individuals to provide customer care support.
Minimum Requirements	Senior Certificate (Grade 12 or equivalent qualification); Relevant customer care experience.
Recommendation	None.
Key Performance Areas	Perform front desk services by receiving and referring clients; Provide dispatch call service; Ensure register is signed and accurately completed; Facilitate all complaints and escalate accordingly; Compile a monthly local office report regarding enquiries or complaints as well as walk-in statistics; Provide information to clients regarding available services; Assist clients on how to access services from the department; Render general administrative support services and maintain a record system.
Competencies	A good understanding of the following: Customer care; Customer care surveys; Social welfare services; Internal and external marketing and communication processes; Functions, programs and projects of the Department of Social Development; Information in the Department of Social Development domain; Communication (written and verbal) skills; Proven computer literacy in MS Office packages; Sound organising and planning skills; Conflict resolution skills; Ability to work under pressure and meet deadlines; Negotiation skills.
Remuneration	R 216 417 per annum (Salary level 5)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Customer Care Assistant: Witzenberg-Customer Care

Closing Date	2024/07/29
Reference Number	WCG240621-3
Tracking Number	DSD 55/2024
Job Title	Customer Care Assistant: Witzenberg-Customer Care, Ref No. DSD 55/2024
Department	Social Development
Salary level	5
Enquiries	Ms E Van Dyk at (023) 814 2818
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Winelands/Overberg Region
Job Purpose	The Department of Social Development, Western Cape Government has opportunities for a suitable and competent individual to provide customer care support.
Minimum Requirements	Senior Certificate (Grade 12 or equivalent qualification); Relevant customer care experience.
Recommendation	None.
Key Performance Areas	Perform front desk services by receiving and referring clients; Provide dispatch call service; Ensure register is signed and accurately completed; Facilitate all complaints and escalate accordingly; Compile a monthly local office report regarding enquiries or complaints as well as walk-in statistics; Provide information to clients regarding available services; Assist clients on how to access services from the department; Render general administrative support services and maintain a record system.
Competencies	A good understanding of the following: Customer care; Customer care surveys; Social welfare services; Internal and external marketing and communication processes; Functions, programs and projects of the Department of Social Development; Information in the Department of Social Development domain; Communication (written and verbal) skills; Proven computer literacy in MS Office packages; Sound organising and planning skills; Conflict resolution skills; Ability to work under pressure and meet deadlines; Negotiation skills.
Remuneration	R 216 417 per annum (Salary level 5)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Staff Nurse: Professional Services (various posts available in Clanwilliam, Kraaifontein Roar, Vredelus and Sivuyile Residential)

Closing Date	2024/07/29
Reference Number	WCG240621-2
Tracking Number	DSD 54/2024
Job Title	Staff Nurse: Professional Services (various posts available in Clanwilliam, Kraaifontein Roar, Vredelus and Sivuyile Residential), Ref No. DSD 54/2024
Department	Social Development
Salary level	OSD
Enquiries	Ms Siebritz at (021) 482 1902
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Clanwilliam, Kraaifontein ROAR, Vredelus, Sivuyile Residential
Job Purpose	The Department of Social Development, Western Cape Government has opportunities for five (5) suitably qualified and competent individuals to provide quality basic nursing care services under the supervision of a Professional Nurse with the scope of practice as defined by the South African Nursing Council (SANC) and Charter of Nursing Practice. These positions are located in Secure Care Centres and appointments are made in terms of the Public Service Act.
Minimum Requirements	Grade 1: Qualification that allows registration with the SANC as Staff Nurse; Registration with the SANC as Enrolled Nurse. Grade 2: Qualification that allows registration with the SANC as Staff Nurse; Registration with the SANC as Enrolled Nurse; A minimum of 10 years appropriate/recognisable experience in nursing after registration with the SANC as Enrolled Nurse. Grade 3: Qualification that allows registration with the SANC as Staff Nurse; Registration with the SANC as Enrolled Nurse; A minimum of 20 years appropriate/recognisable experience in nursing after registration with the SANC as Enrolled Nurse.
Recommendation	None.
Key Performance Areas	Development and implementation of basic patient care plans: Ensure maintenance of patient hygiene; Sustain nutritional status of patients; Facilitate the mobility of patients; Facilitate the elimination processes; Provide basic clinical nursing care: Measure, interpret and record vital signs; Operate all relevant apparatus and equipment; Assist professional nurses with clinical procedures (i.e. administering of intramuscular injections); Preparation of patients for diagnostic and surgical procedures; Effective utilisation of resources: Order stock and equipment in a cost-effective manner; Report loss or damage immediately; Maintain professional growth/ethical standards and self-development: To maintain the code of conduct as required in the Public Service and by the Professional Body; Seek learning opportunities, i.e. in-service training, courses.
Competencies	Knowledge of the following: Nursing care processes and procedures, nursing statutes; Nursing Act; Health Act; Occupational Health and Safety Act; Patient Rights Charter; Batho-Pele principles; Public Service Regulations; Labour Relations Act; Disciplinary code and procedure; Grievance procedure act; Written and verbal communication skills; Elementary facilitation skills; Responsiveness.
Remuneration	Grade 1: R209 112 – R237 441 per annum, Grade 2: R248 613 – R283 347 per annum, Grade 3: R290 805- R362 187 per annum (OSD as prescribed)Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD),  are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees’ service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Registry Clerk: Records Management

Closing Date	2024/07/29
Reference Number	WCG240621-1
Tracking Number	DSD 47/2024
Job Title	Registry Clerk: Records Management, Ref No. DSD 47/2024
Department	Social Development
Salary level	5
Enquiries	Ms C Swartz at (021) 483 6024
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town, CBD
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitable and competent individual to provide a registry service.
Minimum Requirements	Grade 12 (Senior Certificate or equivalent qualification).
Recommendation	A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Key Performance Areas	Provide register counter services; Handle incoming and outgoing correspondence; Render an effective filing and record management service; Operate office machines in relation to the registry function; Process documents for archiving and disposal.
Competencies	A good understanding of the following: Registry duties, practices as well as the ability to capture data and operate a computer; Legislative framework governing the public service; Storage and retreival procedures; Understanding registry work; Skills needed: Proven computer literacy; Planning and organising; Written and verbal communication; Problem-solving.
Remuneration	R 216 417 per annum (Salary Level 5)Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Social Worker: Social Work Services (Various posts in Metro East Region)

Closing Date	2024/07/29
Reference Number	WCG240618-8
Tracking Number	DSD 56/2024
Job Title	Social Worker: Social Work Services (Various posts in Metro East Region), Ref No. DSD 56/2024
Department	Social Development
Salary level	OSD
Enquiries	Mr Q Arendse at (021) 763 6206
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Eerste River SDA, Somerset West SDA and Khayelitsha SDA
Job Purpose	The Department of Social Development, Western Cape Government has opportunities for suitably qualified and competent social workers to provide social work services within the service delivery areas through the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being.
Minimum Requirements	A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; Grade 1: No experience; Grade 2: A minimum of 10 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions.
Recommendation	A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Key Performance Areas	Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job.
Competencies	Knowledge of the following: Relevant legislation, policy and prescripts (norms and standards); Supervision framework for Social Workers; Knowledge and understanding of human behaviour and social systems as well as skills to intervene at the points where people interact with their environments in order to promote social well being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; Developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; The ability and competence to assist, develop, advocate for and empower individuals, families, groups, organisations, communities to enhance their social functioning and their problem solving capabilities; The ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively; Proven computer literacy; Report writing skills; Self Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus;Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves.
Remuneration	Grade 1: R 308 247 – R 362 439 per annum, Grade 2: R 376 417 – R 436 014 per annum, Grade 3: R 452 667 – R532 113 per annum, Grade 4: R 554 919 – R 687 918 per annum (OSD as prescribed).Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD) are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees’ service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Social Worker: Social Work Services (various posts available in Metro South Region)

Closing Date	2024/07/29
Reference Number	WCG240618-7
Tracking Number	DSD 49/2024
Job Title	Social Worker: Social Work Services (various posts available in Metro South Region), Ref No. DSD 49/2024
Department	Social Development
Salary level	OSD
Enquiries	Mr K Brink at (021) 834 7000
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Phillipi SDA, Athlone SDA, Wynberg SDA and Retreat SDA
Job Purpose	The Department of Social Development, Western Cape Government has opportuniies for suitably qualified and competent social workers to provide social work services within the service delivery areas through the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being.
Minimum Requirements	A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; Grade 1: No experience; Grade 2: A minimum of 10 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions.
Recommendation	A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Key Performance Areas	Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job.
Competencies	Knowledge of the following: Relevant legislation, policy and prescripts (norms and standards); Supervision framework for Social Workers; Knowledge and understanding of human behaviour and social systems as well as skills to intervene at the points where people interact with their environments in order to promote social well being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; Developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; The ability and competence to assist, develop, advocate for and empower individuals, families, groups, organisations, communities to enhance their social functioning and their problem solving capabilities; The ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively; Proven computer literacy; Report writing skills; Self Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves.
Remuneration	Grade 1: R 308 247 – R 362 439 per annum, Grade 2: R 376 417 – R 436 014 per annum, Grade 3: R 452 667 – R532 113 per annum, Grade 4: R 554 919 – R 687 918 per annum (OSD as prescribed).Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD) are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees’ service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Social Work Manager: Regional Office (West coast)

Closing Date	2024/07/29
Reference Number	WCG240618-6
Tracking Number	DSD 48/2024
Job Title	Social Work Manager: Regional Office (West coast), Ref No. DSD 48/2024
Department	Social Development
Salary level	OSD
Enquiries	Ms A van Reenen at (021) 483 0567
Job Type	Permanent
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	West coast, Vredenburg
Job Purpose	The Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to ensure that a social welfare and community development service is delivered by the region to provide social welfare and community development services through the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being. This post is stationed in Stellenbosch/Paarl/Worcester.
Minimum Requirements	Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions(SACSSP); Compulsory registration with SACSSP as a Social Worker; A minimum of 10 years appropriate/ recognisable experience in social work after registration as Social Worker with the SACSSP.
Recommendation	A valid driving licence.NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Key Performance Areas	Provide a Social Welfare and Community Development service of the highest, most advanced and specialised nature within a defined area(s) of specialisation with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes in partnership with stakeholders. Attend to any other matters that could result in, or stem from, social instability in any form; Facilitate the development and planning of programmes and interventions to render a social welfare and community development service through the efficient, economical and effective utilisation of financial resources; Management of service delivery area(s) (unit(s)) to ensure that an efficient and effective social welfare and community development service is delivered through the efficient and effective utilisation of human resources; Plan and ensure that social welfare and community development research are undertaken; Undertake complex social welfare and community development research. Perform and / or ensure that all the administrative function required in the service delivery area(s) are performed; Keep up to date with new developments in the Social Welfare and Community Development field; Supervise all the administrative functions required in the service delivery area(s) and undertake the higher level administrative functions.
Competencies	Knowledge of the following: Analytic, diagnostic, assessment tools, evaluation methods and processes (Social Work); Personnel Management; Supervision Framework for Social Work profession; Social Welfare and Community Development legislation related to children; Social Welfare and Community Development theory and interventions; Information and Knowledge Management; Protocol and professional ethics; The following skills: Organising and planning; Project planning; Psycho social intervention; Conflict management; Proven computer literacy; Written and verbal communication skills.
Remuneration	Grade 1: R 920 082 – R 1 052 016; Grade 2: R 1 094 508 – R 1 289 274 per annum (as prescribed by OSD).Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD) are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees’ service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.
Notes	Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department. By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.  Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

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