Volvo Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

1. Receptionist
2. Service Advisor
3. Territory Manager
4. Learning Delivery Specialist

Receptionist

Location:  

Riverhorse, ZA, 4017

Position Type:  Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The main purpose of the role is to handle reception, the switchboard and additional administration tasks; whilst providing professional interaction between Head Office, the Dealer Network and Volvo’s customers. To execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.
 

Reporting: This position reports to the Branch Administrator.

Job Objectives: 

• Be the front face for the branch
• Assist all departments.
• Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
• Promptly answer phones.
• Transfer incoming calls to respective extension.
• Ensure accurate messages taken when persons are not available.
• Receive guests/visitors. 
• Ensure person being visited is promptly advised and give feedback to guests/visitors.
• Handling client queries and complaints.
• Facilitate posting of goods and documents through courier services.
• Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
• Updating of courier records.
• Assistance with faxing, copying and scanning when required.
• General administration duties when required. 

Qualification & Job Experience

• Matric/N4
• Receptionist/Secretarial/Administration Qualification an advantage.
• 3 years reception and switchboard experience.
• Strong administrative background.
• Computer literate. 
• Understanding and working knowledge of Outlook, Excel and Word.

Key Competencies

• Excellent telephone skills.
• Attention to detail.
• Self-motivated.
• Excellent customer and interpersonal skills.
• Communication skills. 
• Verbal and written.
• Listening skills.
• Understanding of diverse cultures.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. 

Application Closing Date: 02 August 2024.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. 

Job Category:  Administrative & Business Support

Organization:  Volvo Trucks

Travel Required:  No Travel Required

Requisition ID:  12313

Service Advisor

Location:  

Cape Town, ZA, 7570

Position Type:  Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The Main Purpose of the Job is to be a key-player to deliver the Customer Charter and achieve high customer satisfaction combined with optimized aftermarket profitability. Secure that the dealership is working according to GVS process in the phases “Planning”, “On Arrival” and “Dealer to customer and follow up”.
 
Reporting: This position will report to the Team Leader.
 

Job Objectives

• Customer satisfaction and complaint handling.
• Planning the workshop utilization capacity.
• Calculation & preparation for retail invoicing, internal invoicing and claim handling.
• To open and process job cards for repairs, maintenance and service.
• To Transfer all relevant information from job card to computer system accurately.
• To close job cards and monitor work in progress.
• To be the liaison person between the customer and Volvo.
• To assist Technicians with VST’s & RST’s.
• To assist with the Workshop administration duties.
• To check and maintain maintenance parts store.
• To assist with Health & Safety requirements of the branch.
• To conduct regular checks on Company vehicles as per the company policy.

Qualification & Job Experience

• Grade 12 / N3.
• Administration Diploma (an advantage).
• 2 years minimum of strong administration in a workshop environment.

Key Competencies

• Good verbal and written communication skills.
• Ability to plan and organise.
• Good customer service skills.
• Accuracy and attention to detail.
• Ability to work under pressure.
• Good Time management.
• Commercial/ Retail mindset.
• Relating/Negotiating.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. 

Application Closing Date: 31 July 2024.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. 

Job Category:  Administrative & Business Support

Organization:  Volvo Trucks

Travel Required:  No Travel Required

Requisition ID:  12285

Territory Manager

Location:  

Johannesburg, ZA, 1462

Position Type:  Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The main purpose of the role is to Implement commercial activities in the assigned territory – his/her activities are directly related to selling products and services.  The TM (Territory Manager) is tasked with increasing revenues, penetration levels and sales volumes at acceptable levels of risk and there is a strong emphasis on developing fee income revenues – specifically from insurance products and other non-interest income streams.

Reporting: This position reports to the Head of Sales.

Job Objectives:

• Interfaces directly with end customers in the territory, negotiates deals, sells products and solves problems.  Ensures deals are complaint with company regulatory and tax requirements.
• Undertakes background research to gather information on the customer’s business, segment and financial situation ensuring that deals are most likely to be approved by the appropriate Credit & Risk Committee.
• Seeks new opportunities to enhance service offerings through a profound knowledge of the customer’s business.
• Meets customers together with the dealers, Volvo Group product sellers and facilitates sales with VFS bundled offerings.  Proactively introduces fee-income offerings, particularly insurance, at the point of sale – POS
• Attends meetings at the dealerships to promote VFS, follow opportunities and gather information on customers and markets.
• Delivers point of sales training and provides guidance to dealers, Volvo Group product sellers in all VFS products and offerings.  
• Provides input to sales forecasts. Supports quarterly key dealer reviews.

Relationships

• Establishes strong relationships with customers and key accounts to improve the achievement of business objectives.
• Develops and controls a strong dealer network to cover the territory and works together with the dealers to facilitate VFS’s presence in the market at the end customer.
• Builds and maintains strong working relationships with Volvo Group product sellers in order to align and achieve common objectives through positive business relationships.

Other

• Implements the local commercialization of new products and services.
• Provides assistance regarding debt collection and risk management activity as and when requested.
• Provides input to performance reporting and forecasting of sales performance and its reporting within territory.

Job Knowledge & Skills Requirements:

• Good understanding of the business of VFS, the Volvo Group products and the customer/dealers businesses.
• Strong ability to build, develop and maintain strong relationships with customers, dealers, and colleagues in the Group’s product companies.
• Excellent sales and negotiating skills.
• Analytical ability to compile and motivate a credit application
• Ability to develop, explain and sell complex, bundled offerings.
• Is target-driven and self-motivated in achieving objectives.
• High level of IT application skills.
• High level of English (oral/written).

Qualification & Job Experience

• BCom University degree or equivalent is required.
• Good financial understanding.
• Strong business understanding.
• Typically, a minimum of 3 years’ experience in a similar sales role.
• Previous experience in a commercial vehicle company is preferred.
• High level experience in MS Office applications (Word/PowerPoint/Excel).

Key Competencies

• Adhering to Principles and Values.
• Delivering Results and Meeting Customer Expectations.
• Leading and Supervising.
• Decision Making and ability to take initiative actions.
• Following Instructions and Procedures.
• Coping with Pressures and Setbacks.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. 

Application Closing Date: 31 July 2024.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Greensboro, North Carolina, USA and serves Volvo Group customers and dealers in more than 50 markets.

Job Category:  Sales & Services

Organization:  Volvo Financial Services

Travel Required:  Frequent Travel

Requisition ID:  12256

Learning Delivery Specialist

Location:  

Johannesburg, ZA, 1462

Position Type:  Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The main purpose of the role is to be part of the Competence Development Team and should be familiar not only with the training objectives but also be familiar with the Competence Development Center BBBEE and employment equity objectives. Skills Development administration is a key core performance area for this role.

Reporting: This position reports to the CDC Manager.

Job Objectives:

Skills Development

• You should be able to maintain professional administration for the Competence Development Department.
• Conduct skills audits to identify training needs within the organization.
• Develop and implement the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
• Act as a liaison between the organization and external stakeholders such as SETAs (Sector Education and Training Authorities).
• Assist SDF with the development of the WSP and the necessary consultation.
• Identify opportunities for funding and grants to support training initiatives.
• To keep and maintain data records related to training to update BBBEE reports and employment equity.
• Attend SDF forums and SDF training if SDF is unavailable.

Co-ordination

• Liaise with training providers to deliver appropriate training programs.
• Coordinate the scheduling and logistics of training sessions.
• Ensure that training programs comply with relevant legislation and quality standards.
• Align skills development initiatives with the organization’s strategic goals.
• Collaborate with various departments to understand their skills development needs.
• Facilitate communication between management and employees regarding training opportunities and initiatives.
• To take responsibility for planning and executing travelling of all apprentices and learners planning to be attending training. 
• Assist to maintain learnerships policies and procedures.
• Ensure compliance with national skills development regulations and guidelines.
• Manage the Skills Development Levy and ensure that it is utilized effectively.
• Liaise with the SDF around issues of skills development.
• Liaise with stakeholders with regards learnerships, Skills programmes, internships and apprenticeships. 
• Keep appropriate training records, including processing of leave and overtime of Apprentices.
• Report on training conducted on all training sites and business units of the Volvo Group.
• Knowledge of working with different SETA’s, in particular the merSETA 
• Should take responsibility of processing of all invoicing, recording and tracking the budget managed and set by the SDF.

Qualification & Job Experience

• Matric (Grade 12).  
• Diploma in office administration or higher qualification in HR and Development.
• Minimum of 10 years’ experience in a similar role.
• Knowledge of basic accounting.
• Skills Development Facilitator Certification.

Key Competencies

• Should be excellent in Microsoft Excel.
• Good interpersonal, negotiation and communication skills.
• Should have exceptional administrative. 
• Strong numerical and Verbal ability.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. 

Application Closing Date: 30 July 2024.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. 

Job Category:  Competence Development

Organization:  Volvo Trucks

Travel Required:  Occasional Travel

Requisition ID:  12224

Click here to apply

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All the best with your applications.