Icebolethu Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Human Resources Business Partner

Description

Icebolethu Group, South Africa’s second largest Funeral Assurance Group providing a Centre of Excellence and leading provider of dignified burial solutions.
We are calling for suitable candidates to apply for the permanent position of the HR Business Partner who will be required to provide human capital advice and support to Business Leadership and their respective teams (staff).

Minimum Qualifications

• Bachelor’s degree in Human Resources / Human Sciences / Organisational or Industrial Psychology or other related degree qualification.
• Registration with the SA Board for People Practices (SABPP) is preferred.
• Valid Driver’s License

Minimum Qualifications

• Bachelor’s degree in Human Resources / Human Sciences / Organisational or Industrial Psychology or other related degree qualification.
• Registration with the SA Board for People Practices (SABPP) is preferred.
• Valid Driver’s License

Experience and Knowledge required

• Minimum of five (5) years’ HR Generalist management experience, preferably in insurance, retail, funeral and / or manufacturing environment.
• Knowledge of related labour laws and legislation.
• Knowledge of international labour laws and legislation will be added advantage

Skills and Competencies required

• Business acumen
• Change Management Skills
• Diversity management and outside Country Exposure
• Systems and process thinking
• Strong problem and analytical skills as ability to analyse and interpret statistical DATA and HR Analyticsis critical.
• Honesty and Integrity
• Excellent Communication Skills (Verbal and Written)
• Prioritisation and resources allocation.
• Strategic and operational management skills.
• Project management and planning skills.
• Strong interpersonal skills and resilience

Key Performance Areas:

• Advise, coach, and support line managers and staff on full range of HR function services, including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, training and development, employee wellness, organisation design, job profiling, etc.
• Conducts weekly and monthly meetings with respective business units.
• Delivery on staffing resourcing by ensuring high quality employees` for the business. Implementation of the full performance management cycle in the business.
• Driving the values, culture and creation of a great working environment at business level.
• Help identify, prioritise, and build organisational capabilities, behaviours, structures, and processes for business growth and success.
• Implement HR policies, procedures, systems, and processes at business level.
• Handle employee relations /dispute resolution in areas of responsibilities, including CCMA/ Labour Court matters.
• Execute all HR processes in the employment and business cycle, in line with policy and legislation – recruitment, psychometric assessments, induction, learning and development, workforce planning, talent retention and rewards, etc.
• Support management in forecasting and planning the talent pipeline requirements in line with the business strategy and plans.
• Facilitate line of sight initiatives to build a high-performing organisation aligned with the strategic leadership agenda.
• Analyse trends and metrics in partnership with the HR group to develop solutions, programs and policies
• Develop contract terms for new hires, promotions and transfers.
• Assist international employees with expatriate assignments and related HR matters.
• Identifies training needs for business units and individual executive coaching needs.
• Participates in evaluation and monitoring of success of training programs. Follows-up to ensure training objectives are met.

Contact

• NB: Applications with no clarification / reference for the position applying for will not be considered.
• Icebolethu Group is an equal opportunity employer and believes in diversity, therefore the targeted race is White, Coloured and Indian candidates.
• Successful candidates will undergo employment security checks such as Criminal, Employment reference and Credit Checks.
• Ensure Recent Contactable References
• Persons living with disabilities are encouraged to apply.
• Candidates may also be required to write a practical test during the interviews

Job Location

277 Umbilo Road, Congella, Durban

Please submit all CV’s to hr_recruitment@icebolethu.co.za Closing date for CV submissions is 05 August 2024

Junior Internal Auditor

Description

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor. It is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is currently looking for an objective candidate to fill the position of Junior Internal Auditor on a fixed-term basis for a period of seven (7) months. The Successful incumbent will be expected to add value and improve operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The successful candidate will possess a thorough knowledge of accounting procedures and sound judgement.  The position is based in our Group Internal Audit Department within Icebolethu Group.

Minimum Qualifications

• Diploma or Degree in Internal Auditing or related field of study.
• Registered member with the International Internal Auditing Standards (IIA) Advantageous.

Experience and Knowledge required.

• A Minimum of two to four (2/4) years of working experience in a similar role.

Skills and Competencies required.

• Advanced computer skills in MS Office, accounting software and databases.
• Ability to manipulate large amounts of data and to compile detailed reports.
• Proven knowledge of auditing standards and procedures, laws, rules, and regulations.
• High attention to detail and excellent analytical skills.
• Sound independent judgement.

Key Performance Areas

• Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations.
• Obtain, analyze, and evaluate accounting documentation, previous reports, data, flowcharts etc.
• Prepare and present reports that reflect audit results and document process.
• Act as an objective source of independent advice to ensure validity, legality, and goal achievement.
• Identify loopholes and recommend risk aversion measures and cost savings.
• Maintain open communication with management and audit committee.
• Document process and prepare audit findings memorandum.
• Conduct follow up audits to monitor management’s interventions.
• Engage with the client during the execution of the audit in order to obtain necessary information or to clear audit exceptions
• Prepare audit files either electronically or manually for all projects with necessary working papers for the audit procedures performed and sign them off
• Communicate all project challenges to the manager for intervention
• Exercise diligence and professionalism in the execution of all audit assignments and ensure completion of all projects within set timelines.
• Review management comments and action plans to ensure that it addresses the control deficiencies raised
• Obtain evidence supporting the audit results
• Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques, and performance standards.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Application Submission and Closing Dates:

(NB: Applications with no clarification for the position applying for will not be considered)

Please submit all CV’s to ice_recruitment@icebolethu.co.za

Closing date for CV submissions is Friday, August 09, 2024.

Field Agents X45

Description

Reference #

IceboFA0823

Salary​

Commission

Regions

Gqeberha, Cape Town, East London, Witbank, Bloemfontein, Acornhook, Kabokweni, Welkom, Kimberly, Mafikeng, Marikana, Pretoria, Secunda, Bethaal, Mokopane

Icebolethu Group, South Africa’s second largest Funeral Assurance Group providing a centre of excellence and a leading provider of dignified burial solutions has a vacancy for a Field Agents.

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Job Functions

Sales, Promotions, Administration, Client Services, Data Management

Responsibilities include:

Sell Icebolethu plan to your catchment area
o Canvassing
o Achievement of sales target as set out
o Sales objection handling
o Adhere to Quality and Compliance processes to minimize business risk
o Build and maintain good client relationships
o Maintain optimal operational efficiencies based on productivity measures
o Adapt and change to fit in with changing business operational requirements
o Identify cross-sell opportunities and strengthen client relationships
o Keep abreast of developments and trends in the industry – self learning
o Ensure commitment to the FAIS and FSCA requirements.

Qualifications required for the position:

Grade 12/NQF level 4
o 2 years’ experience in a target attached sales role
o Financial Service Experience (advantageous)
o RE Exam (Advantageous)
o 30 FAIS Credits – Advantageous

Skills required for the position:

• Must have good communication skills
• Computer skills
• Administration skills
• Competitive attitude
• Interpersonal skills
• Ability to work independently

Job Closing Date

31 July 2024

Email cv’s to FArecruitment@icebolethu.co.za

NB: Applications with no clarification / reference for the position applying for will not be considered.

• Icebolethu Group is an equal opportunity employer and believes in diversity, therefore the targeted race is White, Coloured and Indian candidates. Persons living with disabilities are also encouraged to apply.
• Successful candidates will undergo employment security checks such as Criminal, Employment reference and Credit Checks.
• Ensure Recent Contactable References
• People living in the regions/ town where the positions are will be given first preference

Please note that only shortlisted candidates will be contacted. If you don’t hear from us within 5 days after the closing date, please accept that your application was unsuccessful

NB: Applications with no clarification / reference for the position applying for will not be considered.

• Icebolethu Group is an equal opportunity employer and believes in diversity, therefore the targeted race is White, Coloured and Indian candidates.
• Successful candidates will undergo employment security checks such as Criminal, Employment reference and Credit Checks.
• Ensure Recent Contactable References
• Persons living with disabilities are encouraged to apply.
Please note that only shortlisted candidates will be contacted. If you don’t hear from us within 5 days after the closing date, please accept that your application was unsuccessful

Desktop Technician

Description

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is looking for an objective Desktop Technician. The successful candidate will be responsible for maintaining and troubleshooting our computer systems, ensuring smooth and efficient operations as well as day-to-day helpdesk support. The role will be based at our Offices at No.: 225 uMbilo Road, Durban within the Group ICT Department a Division of Icebolethu Group.

Minimum Qualifications

• Matric Certificate – (Grade 12 or equivalent).
• A+ & N+ Certification.
• Diploma/Degree in Information Technology or related field.
• Valid Driver’s License.

Experience and Knowledge required.

• Minimum of 3 to 5 Years of Proven Network Experience.
• Proven experience as a Desktop Technician or in a similar role.
• Strong knowledge of operating systems (Windows, macOS, Linux).
• knowledge to Install, configure, and maintain desktop computers, peripherals, and software.
• Proficiency in troubleshooting hardware and software issues.

Skills and Competencies required.

• Document and track Issues and resolutions.
• Local Area Network (LAN) installations and troubleshooting
• PC/Laptop hardware repairs
• Mobile device support (Android & Apple)
• Security solutions (Antivirus, Malware, Ransomware)
• Excellent communication and interpersonal skills.

Key Performance Areas

• Installs, diagnoses, repairs, maintains, and upgrades PC hardware and equipment to ensure optimal workstation performance.
• Troubleshoots and resolves desktop-related issues promptly.
• Supports Windows operating systems, Microsoft Office applications, and network connectivity.
• IT help desk support in demonstrating and delivering excellent ICT services to users.
• Diagnose and resolve technical, hardware and software issues.
• Resolve helpdesk tickets as assigned, adhering to relevant SLA’s.
• Research solutions to incidents and problems using available information resources and advise users on appropriate action.
• Installation and maintenance of structured local area network at both new and existing sites.
• To maintain confidentiality and observe data protection and associated guidelines where appropriate.
• Ensuring that all ICT policies and procedures are being adhered to by users of ICT resources at all levels.
• Operating system installation and configuration.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Application Submission and Closing Dates:

(NB: Applications with no clarification for the position applying for will not be considered)

Please submit all CV’s to ictrecruit@icebolethu.co.za

Closing date for CV submissions is Friday, August 02^nd, 2024.

Network Technician

Description

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is looking for an objective Network Technician. The successful candidate will be responsible for maintaining, troubleshooting, and optimizing network systems, whilst ensuring the smooth operations of IT and Communication networks within an organization as well as the day-to-day Helpdesk support. The role will be based at our Offices at No.: 225 uMbilo Road, Durban within the Group ICT Department a Division of Icebolethu Group.

Minimum Qualifications

• Matric Certificate – (Grade 12 or equivalent).
• A+ & N+ Certification.
• Diploma/Degree in Information Communication Technology or related field
• Valid Driver’s License

Experience and Knowledge required.

• Minimum of 3 to 5 Years of Proven Network Experience.
• Proven experience with basic network device configuration (routers and switches).
• Strong understanding of fundamental networking concepts i.e. LAN, WAN, TCP/IP, routing, switching, and subnet addressing.
• Knowledge of network security protocols and best practices.

Skills and Competencies required.

• Proven experience as a network technician or relevant position.
• Outstanding diagnostic, problem-solving and analytical skills.
• Good communication skills.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Hands-on experience with common software and hardware.

Key Performance Areas

1. Network Maintenance and Troubleshooting:

• Respond to maintenance requests related to network defects and issues.
• Diagnose and troubleshoot problems with network systems by running tests.
• Maintain an inventory of computer hardware and network component.
• Maintenance of Security Systems for Data, Network and all ICT Infrastructure.
• Installation and maintenance of structured Local Area Network for both New and existing sites.
• Monitor and Manage Branch Network Connections.
• Participate in the Modernization of internet connection at all branches.
• Responsible for network security oversight.

1. Network Installation and Configuration:

• Design and install well-functioning computer networks, including connections and cabling.
• Configure software settings and ensure proper network functionality.
• Participate in the Setting up and management of Wireless network.
• Operating System installation and Configuration.
• Keep abreast of latest network trends.
• Participate in the SDWAN Provisioning.

1. Collaboration and Support:

• Work closely with the IT department to build and maintain local area networks (LANs) and wireless networks.
• Provide customer service support and troubleshooting for clients.
• Collaborate with third-party engineers when technical dialogue is required.
• Manage the Telephone System.
• Ensuring that all ICT policies and procedures are being adhered to by using ICT Resources at all levels.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Application Submission and Closing Dates:

(NB: Applications with no clarification for the position applying for will not be considered)

Please submit all CV’s to ictrecruit@icebolethu.co.za

Closing date for CV submissions is Friday, August 02^nd, 2024.

Cyber Security Technician

Description

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is looking for an objective Cyber Security Technician. The successful candidate will be responsible for and to safeguard the organization’s digital assets and ensure Information System Security as well as to monitor for potential vulnerabilities or breaches and respond to incidents in a timely manner. The role will be based at our Offices at No.: 225 uMbilo Road, Durban within the Group ICT Department a Division of Icebolethu Group.

Minimum Qualifications

• Matric Certificate – (Grade 12 or equivalent).
• A Diploma or Degree in ICT Security, ICT Risk, Cyber Security or relevant field will be beneficial.
• Valid Driver’s License.

Experience and Knowledge required.

• Minimum of 3/5 years ICT Security or Cyber security Experience (minimum of 3 years cyber security a must).
• Proven experience as a Cyber Security Technician or in a similar role.
• Strong knowledge of security protocols, tools, and techniques.
• CISM, CISA, CRISC or CISSP Certification advantageous.

Skills and Competencies required.

• Knowledge of any regulatory requirements and compliance standards.
• Knowledge of any cloud hosting platforms.
• Experience or knowledge of any SOC solution.
• Knowledge of any Data Backup solution.
• Strong communication and interpersonal skills.

Key Performance Areas.

• Participate in the implementation and maintenance of cyber security measures.
• Responsible for investigating security incidences, including malware data breaches and unauthorized access attempts.
• Adhere to incident response plans procedures and protocols as directed by the ICT procedure manual.
• Collaborates with other team members to ensure that security policies and procedures are aligned with business objectives.
• Manage the user and server endpoint antivirus.
• Manage the Internet Security Operations Center (SOC).
• Participate in vulnerability assessments and penetration testing.
• ICT help desk support.
• Ensuring that all ICT policies and procedures are being adhered to by users of ICT resources at all levels.
• Operating system installation and configuration.
• Gathers requirements, documents processes, and facilitates communication between stakeholders.
• Supports project implementations.
• Translates business needs into technical requirements.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Application Submission and Closing Dates:

(NB: Applications with no clarification for the position applying for will not be considered)

Please submit all CV’s to ictrecruit@icebolethu.co.za

Closing date for CV submissions is Friday, August 02^nd, 2024.

Business Analyst

Description

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is looking for an objective Business Analyst. The successful candidate will be responsible for analysing business processes, identify areas for improvement, and work closely with key stakeholders to implement effective solutions, as well as to offer day to day support for Business Applications. The role will be based at our Offices at No.: 225 uMbilo Road, Durban within the Group ICT Department a Division of Icebolethu Group.

Minimum Qualifications

• Matric Certificate – (Grade 12 or equivalent).
• A+ & N+ Certification.
• Diploma/Degree in Business Management or Information Technology or a related field.
• Certificate in Business Analysis or related studies is an added advantage.
• Proficiency in Data Analysis tools and Software is an added advantage.
• Valid Driver’s License.

Experience and Knowledge required

• Minimum of 3 to 5 years of relevant experience in ICT support or related field in a corporate environment.
• Proven experience as a Business Analyst or in a similar role.

Skills and Competencies required.

• Experience with Agile Methodologies.
• Knowledge of Project Management Methodologies.
• Strong analytical and problem-solving skills.
• ICT Policy, Standards & Procedure Development.
• ICT Infrastructure.
• Microsoft 365.
• ICT Governance Framework.
• User Experience Management.
• Prioritization and resources allocation.
• Judgement.
• Integrity.
• Excellent communication and interpersonal skills.
• Operational Excellence.

Key Performance Areas

• Understanding business needs as they relate to a potential change or transformation.
• Gathering, identifying and documenting business requirements.
• Explaining technical jargon to non-technical /commercial teams.
• Simplifying requirements, so they are easily understood across the whole team.
• Improving business processes.
• Identifying costs and business savings.
• Implementing, testing and deploying solutions to business problems.
• Develop solutions for operational / business challenges.
• Develiop and implement process or procedures to streamline business functions.
• Performing user acceptance testing and system advancements to automate and mordenize systems.
• System refinement and data management.
• Stress test various systems / products prior to implementation.
• Translate business needs into high level and detailed business requirements, and work with the Development Team to convert them into feasible technical solutions that resolve existing issues and make business and system improvements which support business objectives.
• Build business cases using modeling tools, cost benefit analysis and impact assessments to support or define cost effectiveness and workable solutions for the business.
• Define functional and system specifications and supprt the user and acceptance testing to ensure that each step has been carried out, the built solution meets budget, quality, and customer need and any implications for the business have been identified and analysed.
• Provide project managers with estimates, business cases, planning, and rsiks identification, problem and issue management to support the design and delivery of projects that implement proposed solutioins to agreed time and budget.
• Liaise with 3rd party suppliers to create functional specifications and co-ordinate the delivery of their services in line with proposed solutions and project timelines.
• Document business requirements, business processes and system requirements including the outputs of formal analysis techniques so that there is an accurate record.
• Investigate, research and propose new developments in technology that may be usefully applicable to the wider business to improve the current service.
• Day to day helpdesk user support.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Application Submission and Closing Dates:

(NB: Applications with no clarification for the position applying for will not be considered)

Please submit all CV’s to ictrecruit@icebolethu.co.za

Closing date for CV submissions is Friday, August 02^nd, 2024.

Click here to apply

All the best with your applications.