Cashbuild Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Bookkeeper

About the job Bookkeeper

Requirement:

• Grade 12 with Accounting
• 3 years’ work related experience or Bookkeeping Certificate
• Working knowledge of MS Office (Advanced Excel)
• Working knowledge of SAP
• Strong analytical skills
• Strong attention to detail
• Ability to handle pressure (deadline driven)
• Efficient customer liaison

Banking

Monthly reconciliation of bank balance between General Ledger and bank statement

Clearing Accounts

· Reconcile and balance all clearing accounts daily

· Clearing correspondence done minimum twice weekly per store

· Resolve un-reconciled differences

Reporting

· Weekly Exception reporting on all areas of responsibility

General Ledger

· Prepare Sundry Accruals

· Ensure Sundry Accruals balances to General Ledger with supporting documentation

· Prepare journals for approval by Financial Accountant

Monthly/yearly GL debtor’s recons

Reconciliation of debtor’s ledgers between all Accounting and POS systems

Preparation of various sections for pre-release file- Bulks write -offs, Specials

Bulk Refunds Administration

Daily follow-up on all outstanding bulk refunds

Daily preparation and submission of all complete refunds

Weekly report on outstanding bulk refund requests

Bulk Re-instatements Administration

Daily follow-up on all outstanding bulk re-instatements

Daily preparation and submission of all complete re-instatement requests

Document Warehouse Archiving

Managing relationship with document warehouse

All index sheets & boxes marked in such a way that any other person will be able to determine where information is kept if need be

Customer Service

Regular contact with your internal customers

Demonstrate courtesy and effectiveness when dealing with customers

Drive for results

• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments

Solve Problems

• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly
• using relevant information available in own department and operational work environment to resolve problems

Make Decisions

• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies

Plan

• Plans within framework of operationally/department policies and procedures

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger “

Assert Authority

• Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced

Collaborate

• Recognises conflict among team members and deal with it effectively
• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding

Communicate

• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns

General Assistant

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

System Supervisor

About the job System Supervisor

Description

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

·        Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Above average numeric skills

·        Proven ability to provide exceptional Customer service

·        Proven ability to work under pressure

·        Must be computer literate

·        Previous Cashier experience

Customer Service     

·       Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.

·       Be willing to assist Customers with their needs through clear and effective communication

·       Assist the Customers with requests, queries and complaints and resolve or escalate to management

·       Offer fast, friendly and efficient service to all Customers

·       Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

·       Controlling of Store floats (Petty Cash, Till Floats, Change Floats)

·       Change ordering and dispensing

·       Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger

·       Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)

·       Ensure that all returns are valid and done correctly

·       Cash Clearance to be actioned and queries to be resolved

·       Ensure pick-ups are done timely

·       Carry out End of Day sessions on all Point of Sale (POS) terminals

·       Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal

·       Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 

·       Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

·       Ensure Ready for Business processes implemented

·       Ensure the Cashiers maintain their area of responsibility

·       Ensure the Cash Office is neat and tidy at all times

·       Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

·       Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.

·       Ensure Cashiers have a trained backup available

·       Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).

·       Ensure scheduling of subordinates is done on time

·       Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement

·       Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)

·       Monitor and evaluate performance of subordinates

·       Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

·       Ensure that safety standards are adhered to.

Security Awareness

·       Be aware of any suspicious people and / or activities. In the Store and outside.

·       Password security

·       Ensure that the Cash Office is secured

·       Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done

·       Ensure till Pick up’s are done within the set parameters

·       No unauthorised persons allowed in the Cash Office

·       Safe keys are locked away and in safe custody

·       No Rations, stock, and unrelated documentation to be kept in the Cash Office.

Assistant Manager

About the job Assistant Manager

Description

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy

Requirement

·        Grade 12 with at least 2 (two) years retail management experience

·        Valid Driver’s license

·        Valid ID or valid work permit (local)

·        Must have strong accounting skills

·        Must be able to work under pressure

·        Must be computer literate (Basic computer literacy)

·        Must have strong leadership skills

·        Must have strong administrative skills

·        Must have own transport and cell phone

·        Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation

·        Must have strong Human Resources skills

Job Description

Strategic Management

·       Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

·       Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan

·       Assist the Store Manager to achieve sales budgets and growth objectives by Category

·       Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards, etc)

·       Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency

·       Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

·       Assist the Store Manager with implementing and monitoring the Customer Service strategy

·       Assist the Store Manager to maintain Customer Audits above 95%

·       Assist the Store Manager with a reliable, prompt Customer Delivery Service

·       Assist the Store Manager to grow and maintain VIC client base

·       Assist the Store Manager to achieve Transaction budgets

·       Assist the Store Manager to recommend Range improvements to suite the market

Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

·       Assist the Store Manager to manage and control shrinkage within the Store

·       Assist the Store Manager to manage the PIC process

·       Assist the Store Manager to manage Wall to wall Stock take

·       Assist the Store Manager to manage and control stock movement inside the store

·       End Control

·       IBT’s

·       Customer Returns

·       Receiving

·       Assist the Store Manager to manage Damage, Obsolete and Slow-moving stock items

·       Assist the Store Manager to analyse security requirements and implement changes.

·       Assist the Store Manager to manage and maintain physical measures 

Asset Control: Cash

·       Assist the Store Manager to manage Debtors and RD Cheques within the Store

·       Assist the Store Manager to manage Petty Cash

·       Assist the Store Manager to manage daily Banking

·       Assist the Store Manager to manage Shorts and overs

·       Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

·       Assist the Store Manager to maintenance and protection of racking and displays

·       Assist the Store Manager to maintenance and protection of signage (internal & external)

·       Assist the Store Manager to maintenance of forklift and generator

·       Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems

·       Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

·       Assist the Store Manager to recruit and Induct all Employees

·       Assist the Store Manager to ensure Training & Development are in place for the Store

·       Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store

·       Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks

·       Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee

·       Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

·       Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

·       Ensure Checklists complete

·       Appointment of Safety Reps as per OHSA Act

·       Report Incidents

·       Assist the Store Manager to make immediate action on any non-compliance once identified

·       Assist the Store Manager to record all incidents

Store Trading Standards

·       Assist the Store Manager to maintain Housekeeping standards

·       Assist the Store Manager to manage Merchandising standards

·       Assist the Store Manager to implement and maintain the correct Planograms

·       Assist the Store Manager to maintain Yard and Parking Areas

Profitability     

·       Assist the Store Manager to achieve operating income budget

·        Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

·       Assist the Store Manager to achieve the Audit Benchmark – Monitor adherence of Company standard compliance in Store (Internal Audit Results)

·       Assist the Store Manager to implement and maintain controls and disciplines

·       Assist the Store Manager to implement Corrective Action Plans where necessary

General Assistant – Boksburg

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Khayelitsha

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Queenstown

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

Cashier – Khayelitsha

About the job Cashier

Description        

Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must have strong administration skills

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Cash Handling

·       Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

·       Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

·       Capture the correct payment type received from Customers on the Point-of-Sale Terminal

·       Ensure you always have sufficient change

·       Ensure Pickups are done accurately and within the set parameters

·       Ensure Cash ups are done accurately at the end of your shift

·       Ensure all your daily takings have been dropped into the Drop Safe / vault

·       Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

·       Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

·       Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

·       Direct Customers to relevant person who can assist him / her

·       Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

·       Report any discrepancies to the Store Manager

Security Awareness

·       Security (e.g., ensure system password control at till point are adhere to)

·         Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

GRM Data Analyst – Johannesburg

About the job GRM Data Analyst

Minimum Requirements:

NQF 7 qualification in Accounting / Finance / Business

Experience and or qualification in Computer Science / Management Information Systems / Statistics or related technical field will be advantageous

Certified Internal Auditor (CIA), Certified Systems Auditor (CISA), Certified Data Analyst (CDA) qualification(s) will be beneficial.

3 years’ experience in a large data driven environment with a mixture of risk management, internal audit and data analytics involvement.

Experience with SAP and Active Retail in a moderate or large company will be beneficial.

Working knowledge of the application of analytical review and data analysis is required.

Working knowledge of data analytics software packages and solutions (preferably Arbutus)is required.

Understanding of analytical review driven continuous auditing and risk management is required.

Report writing, time management and administration skills.

High attention to detail and excellent analytical skills.

Key Performance Area

Description

Policy, procedure and process

• Establish, maintain and regularly update components of Cashbuild GRM (internal audit, issues management and risk management) policies and procedures as contained in the applicable Group CB Way documents.

Data Analytics

• Identify, evaluate and document potential data sources in support of business processes to facilitate effective assurance through internal audit, continuous auditing and risk management.
• Plan, scope, design and deliver analytics on audit assignments in line with audit objectives.
• Identify control gaps and recommend risk aversion measures including cost and time savings.
• Automating the analysis of KPI’s and building regular trend analysis and continuous monitoring.
• Performing continuous monitoring data analytics in conjunction with internal audit and risk management team members as part of performance of various reviews (e.g. control effectiveness and data migration reviews and data quality assessments.
• Engagement with middle and senior management to understand key risks and identify potential analytics to leverage on highlighting trends, risks and control inefficiencies.
• Utilise Computer Assisted Audit Techniques to perform data analysis, trend reviews, risk identification and provide input in internal audit planning

Continuous Auditing / Risk Management

• Establish, maintain and execute analytical review and continuous auditing / risk management function in support of the GRM department:
• Identify Key Performance Areas and related Key Performance Indicators
• Perform trend analysis
• Present results for management awareness and action

Tools, technique, and software management

• Keeping up to date with legislative, technological, and business changes in order to support internal audit and risk management service delivery through appropriate data analysis.
• Keeping up to date with new development in the area of data analytics and related software to enable improvement of related processes and supporting tools in Cashbuild’s data analytics and continuous auditing approach, process and methodology.
• Ensure optimal utilization of corporate analytical review software (Arbutus)
• Giving due consideration to new software developments, and motivate utilization of best data analytics software for the intended purpose in Cashbuild focusing on optimal efficiency and effectiveness.

Data analytics stakeholder relationship management

• Liaise with all levels of management
• Developing and maintaining productive business, employee and management relationships through individual contacts and group meetings.
• Compiling adequate working papers, executing audit tests, evidence gathering and liaising regularly with appropriate GRM management to provide information on the progress of work.
• Provide proactive input to the Internal Audit plan and suggest changes and or improvements to that based on automated (data analytic) tools and techniques.
• Build, manage and maintain the business relationship with appointed data analytics software service provider.
• Build, manage and maintain the business relationship with Cashbuild Group IT department and supportive service providers.
• Identify and build business relationships with alternative service providers that could add value to the objective of supporting the GRM data analytics function.

Reporting

• Prepare data analytics driven audit findings with thorough root cause analysis and practical recommendations.
• Taking responsibility of the reporting of Data Analytics results in the form of assignment specific reports, and management information.
• Provide weekly feedback of IT internal audit results and progress against plan to Group Risk Management team members in a format that could be presented to Executive Management (via weekly management focus meetings) and Board (via quarterly audit committee meetings)

Competencies

Drive for results

• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments

Think Strategically

• Identifies gaps or potential inconsistencies in business results, performance data, processes or systems by recognising patterns in information
• Prepares contingency plans for identified problems and situations that might occur
• Proactively take considered action to ensure that a current problem which could be ignored in the short term does not escalate

Solve Problems

• Proactively identifies problems and seeks root cause
• Analyses information objectively and thoroughly and identify gaps or potential inconsistencies in operational results, performance data, processes or systems by recognising patterns in information when solving problems
• Develops and implement appropriate action plans breaking complex tasks into manageable parts

Make Decisions

• Makes decisions within framework of company policies and within set time lines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies

Plan

• Plans within framework of operationally/department policies and procedures

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
• Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
• Calms others who are expressing frustration or anger “

Innovate

• Generate unique alternatives, options or solutions to problems

Manage Change

• Manages planned changes that may be brought about as a result of internal and or external circumstances
• Ensures that the department responds to the changing environment and stakeholders needs and expectations”

Communicate

• Assesses the needs of audience in order to deliver appropriate message and content
• Applies communication strategies to ensure inputs from role players are discussed and acted upon
• Actively shares information and ideas, and encourages others to share their views and concerns

General Assistant – Cofimvaba

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

Cashier – Cofimvaba

About the job Cashier

Description        

Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must have strong administration skills

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Cash Handling

·       Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

·       Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

·       Capture the correct payment type received from Customers on the Point-of-Sale Terminal

·       Ensure you always have sufficient change

·       Ensure Pickups are done accurately and within the set parameters

·       Ensure Cash ups are done accurately at the end of your shift

·       Ensure all your daily takings have been dropped into the Drop Safe / vault

·       Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

·       Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

·       Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

·       Direct Customers to relevant person who can assist him / her

·       Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

·       Report any discrepancies to the Store Manager

Security Awareness

·       Security (e.g., ensure system password control at till point are adhere to)

·         Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

General Assistant – Tembisa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

Sales Coordinator – Newcastle

About the job Sales Coordinator

Job Description:

Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

Requirements:

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills

Key Performance Area:

Description

Sales

• Issuing and follow up of quotations in order to generate sales
• Quote process and control Special Orders
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe
• Manage the telephone, answer, and return calls, ensure follow ups are done
• Conduct competitor analysis to ensure competitiveness of the store
• Communicate bulk deposit transfers to Customers
• Promote loyalty programs (VIC and Charge Card Customers)

Deliveries

• Manage an efficient delivery service and ensuring that the correct rates are charged
• Deliveries dispatched within the required time limit
• Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer

Customer Service

• Effective Customer Service Desk Management
• Record, follow up and resolve Customer Complaints
• To ensure an efficient Customer Service at all times (all Customers are attended to)
• Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

• Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.
• Price changes to be implemented in line with advertised prices.
• Implementation of planograms

People Management

• Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
• Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
• Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

• Ensure that safety standards are adhered to
• Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

• Be aware of any suspicious people and / or activities in and outside the Store.
• Password security

General Assistant – Umzimkulu

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Benoni

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

Store Manager – Pretoria

About the job Store Manager

Description

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.

Requirements

·        Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience

·        Valid Driver’s license

·        Must have well developed business acumen

·        Must be able to work under pressure

·        Must be computer literate (Basic computer literacy)

·        Must have strong leadership skills

·        Must have strong administrative skills

·        Must have own transport and cell phone

·        Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation

·        Must have strong Human Resources Management skills

·        Attention to detail

Strategic Management

·       Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Executive from time to time

Grow and protect Profitable Market Share

·       Achieve growth in markets share in your Store as defined in the strategy plan

·       Promote customer loyalty programmes (e.g., VIC, charge cards, etc)

·       Manage the distribution of advertising material to ensure maximum efficiency

·       Develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

·       Implementing and monitoring the Customer Service strategy

·       Reliable, prompt Customer Delivery Service

·       Grow and maintain VIC client base

·       Recommend Range improvements to suite the market

·       Take action on Customer Surveys (implement action plans when required)

·       Ensure effective staff scheduling planned and implemented to provide exceptional Customer service.

Asset Control – Stock

·       Order stock as per Cashbuild Way

·       Manage and control shrinkage within the Store

·       Manage the PIC process

·       Manage Wall to wall Stock-take

·       Manage and control stock movement inside the store relating to

·       End Control

·       IBT’s

·       Customer Returns

·       Receiving

·       Manage Damage, Obsolete and Slow-moving stock items

·       Analyse security requirements and implement changes.

Asset Control – Cash

·       Manage Debtors and RD Cheques within the Store

·       Manage Petty Cash

·       Manage daily Banking

·       Manage Shorts and overs

·       Manage Cheques and Credit Cards

Asset Control – Fixed Assets

·       Maintenance and protection of racking and displays

·       Maintenance and protection of signage (internal & external)

·       Maintenance of forklift and generator

·       Maintenance and protection of IT Equipment and Telephone systems

·       Maintenance and protection of the Safe / vault

·       Maintenance and protection of items listed on asset register.

Human Resource Management

·       Recruit and Induct all Employees

·       Ensure Training and Development (certification and succession / back up plans) is in place for the Store

·       Ensure Succession Planning and Career pathing is in place within the Store

·       Manage manpower requirements in line with the Division and Store strategy and Company benchmarks

·       Ensure open communication / relations (CARE Meetings, CB Mail) with the Store Employee Forum

·       Manage Employee Relations

·       Manage the performance management processes as per the Cashbuild Way

·       All staff to have complete staff files as per the Cashbuild Way.

Store Safety (OHSA) Standards

·       Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

·       Ensure Checklists complete

·       Appointment of Safety and first aid Reps as per OHSA

·       Report Incidents

·       Take immediate action on any non-compliance once identified

·       Record all OHASA incidents

·       Ensure all Forklift drivers have a valid forklift drivers’ licence

·       Ensure safe working conditions of all safety equipment.

Store Trading Standards

·       Maintain Housekeeping standards

·       Manage Merchandising standards

·       Implement and maintain the correct Planograms

·       Maintain Yard and Parking Areas

·       Manage and maintain store Ready for Business standards

Profitability

·       Manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

·       Monitor adherence of Company standard compliance in Store (Internal Audit Results)

·       Implement and maintain controls and disciplines

·       Implement Corrective Action Plans where necessary

General Assistant – Pomeroy

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

·        Grade 12 or minimum of 1 (one) year work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Ability to perform basic calculations accurately

·        Must be willing to work shifts, weekends, and Public Holidays

·        Must be able to work under pressure

Job Description

Customer Service

·       Acknowledge all Customers and determine their needs

·       Advise Customers correctly on product

·       Assist Customer with any product queries

·       Assist with Customer complaints timely

·       Add on sales, e.g. paint v/s paint brushes, thinners, etc.

·       Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

·       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

·       Advise Customers on the additional services provided:

·       Delivery service / bulk deposits

·       Glass cutting

·       Plan reading

·       Credit programmes

·       Special orders

·       Trusses

·       Distant ordering

·       VIC Customer Programme

·       Must be certified in Product Knowledge

·       Must be available in aisle of responsibility

Housekeeping

·       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

·       Correct shelf price labelling within area of responsibility.

·       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

·       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

·       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

·       Report any discrepancies to the Store Manager

Ready for Business

·       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

·       Identify any gaps in the displays, investigate causes and report any concerns to management

·       Be aware of suspicious behaviours or people and report any suspicions to management

·       No product to be loaded for a Customer without proof of purchase or required documentation

Sales Coordinator – Pomeroy

About the job Sales Coordinator

Job Description:

Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

Requirements:

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years work related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills

Key Performance Area:

Description

Sales

• Issuing and follow up of quotations in order to generate sales
• Quote process and control Special Orders
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe
• Manage the telephone, answer, and return calls, ensure follow ups are done
• Conduct competitor analysis to ensure competitiveness of the store
• Communicate bulk deposit transfers to Customers
• Promote loyalty programs (VIC and Charge Card Customers)

Deliveries

• Manage an efficient delivery service and ensuring that the correct rates are charged
• Deliveries dispatched within the required time limit
• Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer

Customer Service

• Effective Customer Service Desk Management
• Record, follow up and resolve Customer Complaints
• To ensure an efficient Customer Service at all times (all Customers are attended to)
• Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

• Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.
• Price changes to be implemented in line with advertised prices.
• Implementation of planograms

People Management

• Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
• Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
• Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

• Ensure that safety standards are adhered to
• Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

• Be aware of any suspicious people and / or activities in and outside the Store.
• Password security

System Supervisor – Roodepoort

About the job System Supervisor

Description

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

·        Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience

·        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

·        Above average numeric skills

·        Proven ability to provide exceptional Customer service

·        Proven ability to work under pressure

·        Must be computer literate

·        Previous Cashier experience

Customer Service     

·       Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.

·       Be willing to assist Customers with their needs through clear and effective communication

·       Assist the Customers with requests, queries and complaints and resolve or escalate to management

·       Offer fast, friendly and efficient service to all Customers

·       Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

·       Controlling of Store floats (Petty Cash, Till Floats, Change Floats)

·       Change ordering and dispensing

·       Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger

·       Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)

·       Ensure that all returns are valid and done correctly

·       Cash Clearance to be actioned and queries to be resolved

·       Ensure pick-ups are done timely

·       Carry out End of Day sessions on all Point of Sale (POS) terminals

·       Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal

·       Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 

·       Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

·       Ensure Ready for Business processes implemented

·       Ensure the Cashiers maintain their area of responsibility

·       Ensure the Cash Office is neat and tidy at all times

·       Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

·       Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.

·       Ensure Cashiers have a trained backup available

·       Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).

·       Ensure scheduling of subordinates is done on time

·       Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement

·       Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)

·       Monitor and evaluate performance of subordinates

·       Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

·       Ensure that safety standards are adhered to.

Security Awareness

·       Be aware of any suspicious people and / or activities. In the Store and outside.

·       Password security

·       Ensure that the Cash Office is secured

·       Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done

·       Ensure till Pick up’s are done within the set parameters

·       No unauthorised persons allowed in the Cash Office

·       Safe keys are locked away and in safe custody

·       No Rations, stock, and unrelated documentation to be kept in the Cash Office.

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All the best with your applications.