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Personal Assistant (Gauteng, Centurion)
| Closing Date | 2024/09/20 |
| Reference Number | AHR240722-2 |
| Job Title | Personal Assistant (Gauteng, Centurion) |
| Job Type | Permanent |
| Business Unit | Head office |
| Department | Admin |
| Number of Positions | 1 |
| Location – Town / City | Centurion |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Minimum Education Level | Diploma | Advanced Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotels & Resorts are looking for a Personal Assistant to join our growing team at our cherished group. We pride ourselves on offering excellent customer service and always looks for an opportunity to be uniquely different. The successful candidate will be based in Gauteng, Centurion.
Minimum Requirements
- Minimum 5 years experience as a Personal Assistant.
- Soundtrack record of operating at Executive Level.
- Professional business writing and verbal skills.
- Proficient in MS Office.
- Strong Administration Skills.
Duties and Responsibilities
- Preparation and distribution of Manco Reports (Inland and Coastal).
- Preparation and distribution of weekly “Operations Reports”.
- Preparing and collating information from operations in preparation for “Friday Director’s Meeting”.
- Related and relevant Reports, as requested.
- Collating and completion of Expense Claims.
- Preparing communications on behalf of a manager.
- Answering phone calls, taking messages and relaying messages where applicable.
- Book and co-ordinate travel and accommodation requirements for team members.
- Attending internal and external meetings where applicable, preparing agenda’s, taking, typing and distributing meeting minutes, with follow ups as appropriate, ensuring deadlines are adhered to.
- Assist with the collating of audit results and the co-ordination thereof as and when required, working with the appropriate GM’s & HOD’s.
- Managing a detailed “Operational Calendar” for all relevant audits to consolidate travel where required.
- Lead by example to ensure we keep our HITEC culture alive across the portfolio, making a real difference in how we interact with guest and each staff member.
- Maintain the strictest confidentiality at all times with regard to client, guest and personnel related matters.
- Be professional in appearance, character and conduct – professionally presented.
- Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the hotels and head office.
- Flexibility of job duties / attitude and hours is a must.
- Possess excellent organizational skills and have an extremely high standard of order and general office organization and neatness.
Group Quoting Agent (Gauteng, Centurion)
| Closing Date | 2024/10/06 |
| Reference Number | AHR240807-3 |
| Job Title | Group Quoting Agent (Gauteng, Centurion) |
| Job Type | Contract |
| Business Unit | Centurion |
| Department | Reservations |
| Number of Positions | 1 |
| Location – Town / City | Centurion |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Minimum Education Level | Diploma | Advanced Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotels & Resorts are looking for a Group Quoting Agent to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, creating results that contribute to the mission and overall success of the company.
The successful candidate will be appointed on a contract basis for 3 months.
Minimum Requirements
- +3 Years’ Experience in Banqueting/Reservations
- Matric / 1 Min Year University
- Great knowledge of Opera
- Knowledge of MS Office, Outlook & Google Chrome
- Mature, Confident, Patient, Great Interpersonal Skills & Computer Skills
- Good Communicator, Innovative & Accountable
Duties and Responsibilities
- Prepare quotations for group bookings and conferences for all the properties from the sales team
- Assist properties that do not have Banqueting Co-ordinators with all required responsibilities
- Negotiate budgets with customers
- Draw up contracts for events and groups.
- Provide prompt and efficient service
Opera Cloud Administrator (Gauteng, Centurion)
| Closing Date | 2024/09/01 |
| Reference Number | AHR240703-1 |
| Job Title | Opera Cloud Administrator (Gauteng, Centurion) |
| Job Type | Permanent |
| Business Unit | Head office |
| Department | Revenue Systems and Distribution |
| Number of Positions | 1 |
| Location – Town / City | Centurion |
| Location – Province | Gauteng |
| Location – Country | South Africa |
| Minimum Education Level | Grade 12 | National Certificate |
| Job Category | Hospitality |
Job Advert Summary
ANEW Hotels & Resorts are looking for an Opera Cloud Administrator in Gauteng, Centurion. This is an exciting time to join ANEW Hotels & Resorts and make a personal difference in the employment space of Revenue Sytems Department. The successful candidate will be responsible for resolving any gaps in Opera Clouds functionality and training new users.
Minimum Requirements
- At Least 2 – 5 Years hospitality industry experience within the rooms department and 2 – 5 years Opera PMS/Opera Cloud exposure.
- Intimate Knowledge of hotel operations.
- Ability to succeed through collaboration and working through other internal and external organizations and individuals.
- Ability to communicate effectively and build rapport with team members, suppliers, and properties.
- Extensive knowledge of Opera PMS/Opera Cloud products, i.e., OXI, IFCs & OHIP.
- Opera Cloud champion advantage
- Able to valuate and understand individual hotel business needs and business rules to best leverage the system functionality.
- Innovative Thinker
- Conduct User Training
- Handle Hotel cases, investigate the inbound cases and review the existing owned and escalated cases. Resolve cases in a timeous manner.
- Ability to travel as needed.
Duties and Responsibilities
- Responsible for migration and integration of new properties and taking properties live on Opera Cloud and supporting systems.
- Accountable for ensuring a smooth transition and positive user experience.
- Available to answer operational and application questions during the migration and integration and after “go-live”.
- Assisting and resolving any day-to-day end user cases.
- General Management of Opera Cloud and functionality.
- Assisting in Building, Connecting and Manage systems directly impacted by Opera Cloud e.g., RMS, CRM, CRS.
- Building of rates
- Maintain and manage a high level of data integrity of all core systems.
- Completing tasks and requests as and when directed by Management.
- Writing & Conducting training on all relevant Standard Operating Procedures.
Sales Executive (Western Cape, Cape Town)
| Closing Date | 2024/08/19 |
| Reference Number | AHR240620-1 |
| Job Title | Sales Executive (Western Cape, Cape Town) |
| Job Type | Permanent |
| Business Unit | Head office |
| Department | Sales |
| Number of Positions | 1 |
| Location – Town / City | Cape Town |
| Location – Province | Western Cape |
| Location – Country | South Africa |
| Minimum Education Level | Diploma | Advanced Certificate |
| Job Category | Marketing |
Job Advert Summary
ANEW Hotels and Resorts are looking for a dynamic Sales Executive to join our growing team. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different. This exciting role will suit somebody who enjoys helping to grow our team of committed staff and take our properties to the next level.
Minimum Requirements
- Must have Grade 12, a tertiary qualification will be an advantage
- Must have at least 5 years of Hotel Sales experience
- Ability to work accurately under pressure
- High level of customer service, disciplined, organised, attention to detail, and deadline driven.
- Excellent Communication Skills in English, IsiXhosa, IsiZulu or Afrikaans will be advantage
- High degree of self-motivation and ambition
- Must have own vehicle
Duties and Responsibilities
- Conceptualises the sales strategy and tactics plans for the Hotel(s).
- Attends regular Sales meetings with the Sales and Marketing Director, CEO, CFO, and General Manager’s, publishes appropriate minutes of the meetings.
- Carries out continuous market research in respect of the target market served by the Hotel(s).
- Produces reports as required by Hotel Management / Head Office.
- Maintenance and co-ordination of all sales and marketing spend within budget guidelines.
- Ensures that competitive activity is monitored regularly and reported upon as required by the company.
- Ensures that all sales and marketing actions are measurable and routinely reports on these actions through statistical reports and comparatives to targets.
- Build relationships with internal and external stakeholders.
- Coordinates and distributes promotional materials to sales agents, central reservations systems and third-party agents.
- Compile quotes, contracts, and invoices.
- Develop and maintain a database of commercial, retail, travel and organizational contracts to ensure maximum sales.
- Undertake to predetermined levels, direct telesales and sales calls (face to face) to potential and established clients in the area. (Allocation of Clients/ areas will change from time to time as per Company’s requirements).
- Achieve the sales targets as set.
- Attend travel functions, e.g. fairs, trade shows, exhibitions and events in a participative or observer status.
- Visits key clients and prospective key clients and attends workshops and trade-shows as required.
- Maintain daily contact with GM, reservations and banqueting to develop working relationship and to have a constant awareness of trends within the hotel.
- Ensure good product knowledge of all properties in the Anew Hotel group.
All the best with your applications.
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