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Receptionist (Medical)
Division Primary Care Division
Location Medicross Carlswald
Closing Date 30 August 2024
Role Summary
Medicross Healthcare Group is a value driven organisation with a firm commitment to
providing patients and their families with a holistic approach to primary healthcare of
the highest quality and is underpinned by our professional service
The Receptionist has exceptional interpersonal communication skills and is the often
the first point of contact to the visitors and patients of the Clinic. The Receptionist is
responsible for the complete admissions process and handling of associated queries
with various stakeholders.
As a receptionist, you are required to be a Brand Ambassador by providing the best
and safest person-centered quality customer service whilst living our values of CARE,
TRUTH, PARTICIPTION, COMPASSION and DIGNITY.
The incumbent will be required to provide quality customer services aligned to the
overall business strategy, which is inclusive of administrative, switchboard, billing and
pay point responsibilities.
A detailed job description will be discussed with successful candidates.
Inherent Requirements
Matric or equivalent NQF level 4 qualification.
Higher certificate – NQF level 5.
Previous reception experience (minimum 1 – 2 years) in hospital/clinic environment.
Intermediate computer skills (MS Word, Outlook, Excel).
Knowledge of Medical Schemes.
Application process
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
pcdrecruitment@netcare.co.za
By applying for this position and providing us with your CV and other personal information, you
are consenting to the information being processed for possible recruitment and selection
purposes only or for such purposes relating to assessing the establishment of an employment
relationship with yourself, and this will be done in accordance with the applicable data protection
and privacy legislation.
We confirm that such information will not be used for any other purpose without obtaining your
prior consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who have not been
contacted within 30 days after the closing date of this advert should consider their application as
unsuccessful. We will retain your CV and other information provided on our electronic system for
12 months.
If you object to your information being used in accordance with the aforementioned clauses,
please indicate your objection, and we will immediately securely destroy your personal
information.
Technical Artisan – Mechanical
Division Hospital Division
Location Netcare Montana Hospital
Closing Date 30/08/2024
Role Summary
The Technical Artisan is responsible for all mechanical related systems of the facility,
including but not limited to maintenance, repair and instillation of equipment, devices
and appliances.
Inherent Requirements
Matric or related NQF level 4 qualification.
National Trade Diploma as follows:
- Qualified Fitter and Turner / National Diploma Electro Mechanician
Artisan at NQF level 5 - N2 or N3 Mechanical Engineering certificate
3 years working experience in Mechanical Plant Maintenance and repairs
General knowledge of electrical installations.
General fault-finding principals and hand-skills. (Use of Hand tools, Electrical
equipment, Lathe, Drilling machine , Welding etc.)
Familiar with safe workshop practice
You will be required to be on standby
Application process
Interested candidates who meet the above criteria are requested to e-mail
a detailed CV to mariska.bekker@netcare.co.za
By applying for this position and providing us with your CV and other personal
information, you are consenting to the information being processed for possible
recruitment and selection purposes only or for such purposes relating to assessing
the establishment of an employment relationship with yourself, and this will be done
in accordance with the applicable data protection and privacy legislation. We confirm
that such information will not be used for any other purpose without obtaining your
prior consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who have not
been contacted within 30 days after the closing date of this advert should consider
their application as unsuccessful. We will retain your CV and other information
provided on our electronic system for 12 months. If you object to your information
being used in accordance with the aforementioned clauses, please indicate your
objection, and we will immediately securely destroy your personal information.
Receptionist – Netcare Garden City Hospital
Closing date: 28.08.2024
Division Hospital Division
Location Netcare Garden City Hospital
Reporting structure Reception Manager
Role summary
The Receptionist has exceptional interpersonal communication skills and is the often the first point of
contact to the visitors and patients of the hospital. The Receptionist is responsible for the complete
admissions process and handling of associated queries with various stakeholders.
Key work output and accountabilities
Admitting patients into the Hospital which includes Pre-Admissions
Accurate recording of patient information into the system
Validation of the information received in the admission of the patient
With the assistance of the various admission systems or web applications, engage with patients on
medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately
managed
Obtain and appropriately store all the necessary documentation
If required ensure all payments or letters of guarantee are received prior to admission
Obtain and follow up on authorisations required for patient admission
Obtain signatures on the relevant documentation / Terms and Conditions explained
Maintain patient confidentiality at all times and adhere to governance processes pertaining to patient
dignity and care
Receive payments in the form of cash and credit cards only
Generate a system receipt for all payments received and ensure that the receipt made out for the
correct value, method of payment and to the person making the payment
Drop all money received into the drop safe
Balancing and reconciliation of payments
Management of the petty cash float
Attending to general inquiries and assisting in the resolution thereof in a professional manner
Directing visitors, patients and external stakeholders as and when required Assist with any ad hoc duties assigned by Management
Operating of the Switchboard, where necessary
Maintain and sustain effective working relationships with all internal and external stakeholders
Awareness of all relevant policies and standard operating procedures
Adherence to all of these policies and standard operating procedures
Adherence to internal control frameworks and quality standards
Reporting of any known transgression to these policies and standard operating procedures to your line
manager
Assume responsibility for own personal and professional development
Keep up to date with Netcare’s evolving policies and procedures
Skills profile
Education
Grade 12 or equivalent NQF Level 4 Qualification
Work experience
Previous experience in a hospital environment.
SAP ISH Experience.
Knowledge
Computer literacy.
Exceptional Interpersonal communication skills
Knowledge of medical aid scale of benefits
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Tshepiso.Manamela@netcare.co.za
Infection Prevention Control and Occupational Health & Safety Coordinator
Closing date: 30.08.2024
Division Hospital Division
Location Netcare Rehabilitation Hospital
Reporting structure Nursing Services Manager
Role summary
The role of the Infection Prevention Control Coordinator is to aid and assist hospital employees in the
management of prevention, identification and control of infections in patients and staff. The incumbent will
further be responsible to plan, develop and implement an infection control programme for the hospital
using basic infection control standards.
The key purpose of the Occupational Health & Safety Coordinator will be to contribute and support the
development and maintenance of a safe and healthy work environment, by implementing and monitoring
OHS and Waste activities to continuously improve OHS (Occupational Health and Safety) and Waste
Management. This includes but are not limited to:
- The identification of key risks and critical risk controls;
- Identifying and analysing training needs,
- Designing, conducting and evaluating training and
- Coordinating and/or Managing OHS and waste administrative processes
- Effectively using a range of OHS tools and processes to implement OHS and Waste programs and
drive compliance - To design, develop and implement innovative site-level activities to improve OHS and Waste
Management.
Key work output and accountabilities
- Aid and assist all hospital employees in managing the prevention, identification and control of
infections in patients and staff. - Plan, develop and implement an infection control programme for the hospital using basic infection
control standards. - Responsible to the hospital management for reporting on a regular basis all infections in the hospital.
- Review of environmental hygiene, cleanliness, the care of linen and waste on a regular basis and
document results for discussion with hospital management. - Identify indications for environmental microbiological monitoring.
- Enforce staff dress code within and on leaving the Hospital.
- Enforce hand hygiene and bare below elbows.
- Facilitate effective change and conflict management.
- Orientation of new staff and students.
- Manage and ensure the facilitation of Infection Control as a topic in the hospital orientation
programme at all levels and document attendance of training. - Oversee the development and facilitation of Infection Control in-service training programmes based
on a needs analysis and evaluate the training regularly. - Manage and ensure the introduction of a programme for the use of new products and equipment
from an infection control viewpoint. - Prepare, present or co-ordinate educational workshops, lectures, discussion, orientation programs
and individual discussions on a variety of infection prevention and control topics. - Provide information on the topic to patients, family and general public when required.
- Active involvement in own professional development to maintain a satisfactory level of skill and
knowledge. - Keep up to date with Netcare’s evolving policies and procedures.
- Attend infection control related seminars to improve own knowledge.
- Keep abreast of current research in the applicable discipline.
- Work effectively and co-operatively with the management team and other stakeholders to establish
and maintain good working relationships that are mutually beneficial. - Create and maintain a positive environment where the differences of others are recognized,
understood, and valued, so that all can reach their full potential and maximize their contributions. - Develop collaborative relationships to help accomplish work goals.
- Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and
building patient loyalty. - Build strategic inter-departmental relationships to help achieve business goals at hospital Exco and
departmental level within the hospitals. - Collaborate with risk management and quality management in the identification and review of
- adverse events.
Education
- Registration with the South African Nursing Council as a registered Nurse or equivalent NQF level 7
qualification - Compliance with the SANC Scope of Practise for a Registered Nurse and all other applicable Health
Care Legislation - Certificate or Diploma in Infection Control.
Work experience
- Intermediate computer proficiency in the Microsoft Office Suite
- Previous exposure to financial budgeting
- Strong leadership and interpersonal skills with the ability to influence others.
Knowledge
- Comprehensive Understanding of Risk Management Processes & Occupational Health
- Knowledge of OHS Act, COID Act, Environmental Legislation
- Excellent communication skills (written and verbal).
- Risk Management
- Knowledge of global sustainability initiatives and best practices
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment
process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of
people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
RehabRecruitment@netcare.co.za
Switchboard Operator
Closing date: 28.08.2024
Division Hospital Division
Location Netcare Garden City Hospital
Reporting structure Reception Manager
Role summary
The Switchboard operator is responsible for answering the incoming calls in a professional and friendly
manner as well as liaising and communicating at all levels and to adapt and respect all cultures.
Key work output and accountabilities
Answer all incoming, internal, and designate outgoing calls in a professional and pleasant manner.
Answer phones and redirect calls to the appropriate personnel or department in a timely
manner/timeously ·
Ensure phone calls are directed to the appropriate department.
Be knowledgeable of all departments to be able to answer basic questions /queries.
Liaise and communicate with doctors, executive personnel, public and colleagues.
Confidentiality of information is of the utmost importance.
Fulfil various Switchboard Operator duties as needed
Excellent communication and listening skills
Keep all relevant information and contingency plans updated.
Update hospital telephone lists, relevant telephone numbers and distribution to relevant departments
thereof
Education
Grade 12 or equivalent NQF Level 4 Qualification.
Work experience
1-2 years’ experience on a similar position
Experience in a customer service role (preferred)
Knowledge
Knowledge of Telephone Management Systems.
Competency in data entry, verbal communication, and customer service
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Tshepiso.Manamela@netcare.co.za
Ward Administrator (NICU)
Division Hospital Division
Location Netcare Femina Hospital
Closing Date 30 August 2024
Role Summary
The incumbent will be responsible for the co-ordination of all secretarial
and administration work in the ward. The Ward Administrator is also
responsible for:
•Receiving all new patients, visitors, and doctors in the ward and to make
them feel welcome.
•Assisting in maintaining stock levels in the ward and should work closely
with the allocated stock controller.
•Assist the ward staff and the Unit Manager with assigned duties.
Inherent Requirements
Grade 12 or equivalent NQF Level 4 Qualification.
Business Administration and / or Secretarial Qualification. (Preferred)
2-3 years’ experience in administration position.
Computer literate.
Knowledge of SAP IS-H is advantageous. (Preferred)
Relevant experience in NICU (Preferred)
Application process
Interested candidates who meet the above criteria are requested to e-mail
a detailed CV to FeminaApplications@netcare.co.za
By applying for this position and providing us with your CV and other
personal information, you are consenting to the information being
processed for possible recruitment and selection purposes only or for such
purposes relating to assessing the establishment of an employment
relationship with yourself, and this will be done in accordance with the
applicable data protection and privacy legislation. We confirm that such
information will not be used for any other purpose without obtaining your
prior consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who
have not been contacted within 30 days after the closing date of this advert
should consider their application as unsuccessful. We will retain your CV and
other information provided on our electronic system for 12 months. If you
object to your information being used in accordance with the
aforementioned clauses, please indicate your objection, and we will
immediately securely destroy your personal information.
Pharmacy Stork Clerk – Fixed Term Contract
Closing date: 30.08.2024
Division Hospital Division
Location Netcare Milpark Hospital
Reporting structure Pharmacy Manager
Role summary
The Pharmacy Clerk is responsible for the capturing of goods received onto the Netcare stock system,
collating and filing corresponding documents and producing bar-code labels. The incumbent will further be
responsible to liaise with CPD clerks regarding supplier payment queries.
Key work output and accountabilities
Capture data of goods received onto Netcare Stock System and produce related GRV
Collate supplier and internal documents for authorization and supply to CPD
Collate and file corresponding documents as per Netcare Stock System policy
Produce accurate bar-code labels related to codes on supplier invoice
Check and track documents according to Netcare Stock System Policy
Transmit documents timeously according to schedules
Manage associated administrative tasks
Liaise effectively with CPD clerks for supplier payment queries
Assist in management of stock in accordance to Netcare stock management policy with special
emphasis on designated stock areas
Involved in all aspects of cyclical and full stock take processes
Perform any other duties assigned by Pharmacy Manager/Stock Controller
Assist customers and suppliers with general queries or direct customers to appropriate individuals for
assistance.
Processing of all credits and the follow up with suppliers for collection of the stock, as well as getting
the credit notes.
Education: Grade 12 or equivalent NQF 4 certificate
Work experience
Experience within a medical environment
Intermediate computer literacy
Knowledge
Good general knowledge and understanding of legislation pertaining to the specific business
environment
Experience and knowledge of Surgical and Ethical stock products
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Milpark.Recruitment@netcare.co.za
Pharmacy stock controller
Division Hospital Division
Location Netcare Femina Hospital
Closing Date 02 September 2024
Role Summary
Person centred Health and care focuses on dignity and respect, information sharing, participation
and collaboration. Person centred care highlights a way of thinking and acting that focuses on a
partnership with an individual to ensure that their immediate needs are met. Providing choices and
respecting choices made by them. At all times still delivering that exceptional level of care with a
strong focus on respect and compassion. The focus is on a holistic approach to wellness, putting the
Netcare patient and their families at the centre of the Netcare quality care model, maximising patient
satisfaction while at the same time digitally enabling the Netcare of tomorrow.
The Stock Controller is responsible for maintaining optimal stock levels at all times within the
Pharmacy and the hospital to ensure stock availability and therefore elevated levels of patient
service. This individual will ensure that stock management KPI’s and targets are met on a monthly
basis. The Stock Controller must ensure compliance to all Netcare stock related policies and
procedures, maintain good working relationships and fulfil work requests to ensure the achievement
of divisional goals and the compliance of Netcare standards.
The Stock Controller will be required to work in various different areas of the hospital and to
multitask effectively based upon periods of peak activity in the business. This individual will not be
allocated to work only in one division of the business but will provide the required assistance to
various different hospital divisions in line with the Netcare strategy of Person centred Health and
care. The support provided will depend on hospital requirements and therefore the individual may
need to adhere to work requests that may change continuously based on business demand and to
adhere to variations in working hours to increase business productivity.
Inherent Requirements
Grade 12 or equivalent NQF 4 certificate.
Basic stores and stock control certificate (BSSC)
Principles of production and inventory management (PPIM)
SAP Knowledge advantageous
Previous experience in stock management.
Knowledge and experience of a pharmaceutical stock control system.
An intermediate level of Computer Literacy and proficiency in MS Office applications.
Superior interpersonal skills (developing and maintaining positive relationships; communicating
clearly and effectively with people at all levels with verbal and nonverbal communication; working
with others to identify, define and solve problems).
Demonstrates excellent organisational skills: organised and structured with an exceptional attention
to detail.
Multi-tasking ability and the ability to handle stressful situations and difficult stakeholders (internal
and external) appropriately.
Previous supervisory skills is advantageous
Previous stock controller experience is advantageous
Knowledge and working experience of the pharmaceutical stock control system.
Application process
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
FeminaApplications@netcare.co.za
By applying for this position and providing us with your CV and other personal information, you are
consenting to the information being processed for possible recruitment and selection purposes only
or for such purposes relating to assessing the establishment of an employment relationship with
yourself, and this will be done in accordance with the applicable data protection and privacy legislation.
We confirm that such information will not be used for any other purpose without obtaining your prior
consent.
Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted
within 30 days after the closing date of this advert should consider their application as unsuccessful.
We will retain your CV and other information provided on our electronic system for 12 months. If you
object to your information being used in accordance with the aforementioned clauses, please indicate
your objection, and we will immediately securely destroy your personal information.
Senior Pharmacist
Closing date: 30.08.2024
Division Hospital Division
Location Netcare Milpark Hospital
Reporting structure Pharmacy Manager
Role summary
The Pharmacist will be responsible for the provision of medication and supplementary services to patients
and members of the healthcare team.
The incumbent will also assume responsibility for meeting patients’ needs in a responsible, satisfactory and
cost-effective manner.
Key work output and accountabilities
Dispense prescriptions (hospital and retail)
Ensure maximum safety of patients by providing advice on the appropriate selection, dosage and drug
interaction, potential side effects and therapeutic effects of medicines
Prepare, issue and control all oncology drugs according to Pharmacy policies and procedures
Act as custodian for the management of Schedule 5 & 6 drugs as per legal requirements
Record prescriptions as per legislative requirements
Assist and offer advice on the usage, side effects, contra-indications, drug interaction and proper
storage of medication to patients and other members of the healthcare team
Advise and provide information regarding general health matters, including the effective use of
medicines, treatment for general diseases, primary health care, screening services, essential medication,
mother and child healthcare services, family planning and immunisation
Supervise and control the acquisition, storage, dispensing, handling and packaging of medicines to
ensure safety, efficacy and quality thereof
Assist with all aspects of ethical stock control including re-ordering of stock, maintaining dedicated
stock areas for organisation and expiry dates
Conduct cyclical and full stock takes
Education
Grade 12 / Matric
A relevant pharmaceutical qualification (B.Pharm. Degree or Dip.Pharm)
Registration with the South African Pharmacy Council.
Work experience
Advanced computer literacy.
Extensive private hospital as well as retail (all aspects) experience is essential.
Knowledge
Good general knowledge and understanding of legislation pertaining to the specific business environment
CareOn knowledge advantageous
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Milpark.Recruitment@netcare.co.za and Hanlie.Geertsema@netcare.co.za
Click here to apply
All the best with your applications.
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