Orange Botswana Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Data Network Engineer

Job title: Data Network Engineer

Location: Gaborone

Department: ITN

Supervisor: Data Network Lead

Data Network Engineer

Reporting to the Data Network Lead, the incumbent will be responsible for developing and implementing B2B solutions, supporting and maintaining network configurations in Orange Botswana’s IP network and ensuring high-quality service for B2B customers.

The main duties include but are not limited to:

• Design, implement and commission B2B customer solutions and projects within the stipulated time-to-market (TAT).
• Document and manage all solutions delivered to corporate customers and all changes that are done on the customer side.
• Record all modifications and solutions offered on the service platforms to ensure business continuity.
• Transfer developed solutions and products to operational team.
• Conduct comprehensive technical end-to-end testing of B2B solutions and projects.
• Provide comprehensive first and second level support for corporate IP nodes.
• Report and follow up on faults that occur on all Corporate IP systems including faults under B2B customers.
• Ensure best-in-class service and experience for B2B Customers.
• Ensure standards, integrity of the Corporate IP Network and alignment with long term strategy based on network architecture design and guidelines.
• Ensure 24/7 system availability, performance, backup, and recovery on all corporate IP platforms and customer networks.
• Collaborate with Managed Service providers to analyse and resolve issues on Corporate IP Platforms.
• Collaborate with internal teams to manage changes, updates, upgrades, patch installations and any other operational activities.
• Design, Implement, and Commission VAS Services for B2B Customers, and issue  acceptance documents.
• Conduct performance maintenance for B2B customer networks and documenting the maintenance work carried out.
• Collaborate with third-party vendors to address any issues requiring third-level support.
• Provide pre-sales support to B2B customers.

Skills:

• Very good in IP skills.e.g. routing protocols.
• Good knowledge of working with switches, firewalls, routers, web-servers, DNS, Cache and related protocols.
• Competencies in Linux.
• Excellent attention to detail.
• Ability to work with confidential information and work under pressure.
• Customer Oriented.

Qualifications and Experience:

• Masters or Degree in Computer Engineering, Telecommunications or Computer Science.
• 2-3 year’s experience in a telecommunications, ISP or IT environment.

Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: jobsbw.obw@orange.com

The subject window on email should only contain the title of the position being applied for.

Closing Date

Published Date:  29 August 2024

Closing Date: 11 September 2024

Only selected candidates will be contacted for enterview

HR Operations Specialist

Job title: HR Operations Specialist

Location: Gaborone

Department: Human Resources

Supervisor: Talent Manager

HR Operations Specialist

Reporting to the Talent Manager, the successful candidate will be responsible for delivering a highly effective and efficient hiring and onboarding process and to manage employee growth and performance.

Main duties:

• Liaise with Directors & middle managers to develop and market compelling role profiles.
• Screen CV’s, introduce assessment tools for candidates and manage interview processes to fill in vacant roles timely.
• Oversight of the Onboarding program to support successful integration into the company and a swift ramp up in terms of productivity.
• Support in developing growth & succession plans for key people in the business.
• Support in designing and delivering initiatives to retain talent and build a highperformance culture.
• Manage and oversee the performance appraisal process, including setting timelines, coordinating review schedules, and ensuring that all required documentation is completed.
• Maintain and track performance metrics and data, ensuring they are accurately recorded in the HRIS or other performance management systems.
• Work with managers and employees to identify training needs and gaps in skills or knowledge.
• Manage e-learning platforms and ensure that online training resources are up-todate and accessible.
• Support career development initiatives by identifying and facilitating opportunities for professional growth and development.
• Ensure that there are no exposures to the business by managing HR processes to ensure that there are no legal risks posed to the company through managing employee relations within the business i.e. Grievances, disciplinary concerns and disputes
• Ensure HR policies and practices reflect changes in law and are communicated through the organization

Skills:

• Good knowledge of the business and external environment.
• Proactive and Innovative.
• Analytical.
• Be a keen networker.
• Be comfortable with change.
• Excellent interpersonal, oral and written communication skills.
• Computer literate (MS Office)
• Presentation skills
• Project coordination and organization skills.

Qualifications and Experience:

• Bachelor’s degree in HR, Industrial/Organisational Psychology or related field.
• A Masters Degree would be an added advantage.
• 7+ experience with a proven track record of excellent of HR project management skills, change management and effective execution of HR services.
• Excellent communication up, down and across the organization.
• Proven thought leadership and strategic thinking, ability to excel in a fast-paced environment

Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: jobsbw.obw@orange.com

The subject window on email should only contain the title of the position being applied for.

Closing Date

Published Date:  29 August 2024

Closing Date: 11 September 2024

Only selected candidates will be contacted for enterview

Compliance Officer

Job title: Compliance Officer

Location: Gaborone

Department: Strategy, Performance & Transformation

Supervisor: Compliance Specialist

Compliance Officer

Reporting to the Compliance Specialist, the successful incumbent will be responsible for ensuring that all Orange Money Botswana processes and procedures adhere to relevant laws, regulations, and standards, thereby reducing risks across all business functions.

The main duties include but are not limited to:

• Manage and implement the compliance plan.
• Regular review of Know Your Customer and Know Your Agent regulations to ensure compliance.
• Maintain accurate and up to date CDD information for customers and agents.
• Maintain compliance universe.
• Maintain oversight over risk management and compliance by the first line of defense.
• Submit agent’s due diligence papers to BOB for approval.
• Documenting the compliance risk assessment.
• Aligning compliance management systems with compliance objectives.
• Maintain the agent’s database register.
• Regulator reports.
• Compliance training for agents and staff.

Skills:

• Good knowledge of sales techniques.
• Independent and detail-orientated.
• Organized, efficient and self-motivated.
• Ability to work under pressure.
• Good communication skills.
• Analytical thinking and ability.
• Legal and moral integrity.
• Strategic thinking.
• Expert knowledge of the company and the relevant market.

Qualifications and Experience:

• Business Management Degree, Risk and Compliance or related field.
• A Masters Degree would be an added advantage.
• 4 years of experience in a similar field.
• Working knowledge in any of the professions audit, risk, legal, investigations, ethics, policy.

Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: jobsbw.obw@orange.com

The subject window on email should only contain the title of the position being applied for.

Closing Date

Published Date:  29 August 2024

Closing Date: 11 September 2024

Only selected candidates will be contacted for enterview

Sales Support Lead

Job title: Sales Support Lead

Location: Gaborone

Department: Sales

Supervisor: Direct & Controlled Channels Manager

Sales Support Lead

Reporting to the Direct & Controlled Channels Manager, the successful candidate will be responsible for providing support (Sales animation, application and management of specific project) to the Sales Department.

The main duties include but are not limited to:

• Develop and implement a sales animation plan that will contribute to the growth of sales.
• Support the consumer sales teams in term of applications and tools.
• Manage specific projects to support sales channels.
• Manage staff and functions.
• Management of shop daily reconciliation and quality assurance.
• Management of shop branding and merchandising book.
• Provide shops with inventory and office supplies.
• Management of maintenance in the shops.
• Handle client complaints and inquiries.
• Provide comprehensive tools, applications, logins and support all shops.
• Ensure that partner postpaid contracts are successfully completed on BSCS.
• Right Q Performance.
• Pricing Management.
• Ensure the correctness and effectiveness of various types of documents.
• Validation of ordered postpaid vouchers.
• ITN issues management.
• Provide coaching and training to sales team members to improve their performance and productivity.
• Management and animation of shop challenges.

Skills:

• Good leadership and people management skills.
• Good knowledge of merchandising and sales promotions.
• Strong communication and presentation skills.
• Basic financial skills.
• Business acumen.
• Business oriented.
• Ability to innovate and initiate.
• Team player.
• Computer literate (Advance level MS Office Excel).

Qualifications and Experience:

• Masters or Degree in Marketing, Sales or any Business related qualification.
• 5 years in Sales or operational Marketing position with some management experience (proven and successful track record on a similar activity).

Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: jobsbw.obw@orange.com

The subject window on email should only contain the title of the position being applied for.

Closing Date

Published Date:  29 August 2024

Closing Date: 11 September 2024

Only selected candidates will be contacted for enterview

Click here to apply

All the best with your applications.