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Senior Manager – CMD and CSD (IT Solutions)
Job Description
Brief description
The main purpose of this position is to provide strategic direction and management to the Currency Management Department (CMD) and Corporate Services Department (CSD) Information and Technology (IT) Solutions division within the Business Solutions and Technology Department (BSTD) to ensure the delivery of quality information and technology solutions.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Provide input into the departmental strategy and operational plan and communicate and clarify the vision and strategic goals of the South African Reserve Bank (SARB) and BSTD within the division.
- Develop strategic and operational plans for the division aligned to the BSTD strategy and manage the implementation thereof, including the building of capacity and capability for the division.
- Develop and oversee the implementation of divisional policies, procedures and systems requirements and ensure alignment with the related functions and organisational value chain.
- Align, co-ordinate and manage resources to deliver on the objectives for the division, which covers the agreed portfolio of IT solutions for CMD and CSD.
- Influence and manage stakeholder relationships internally and externally to ensure the effective delivery of solutions.
- Identify and mitigate risks related to the division and ensure compliance with the relevant governance frameworks.
- Clarify performance expectations and roles for the team within the division, prioritise work, manage resource utilisation and the quality of deliverables as well as control costs.
- Manage the performance of the team and promote and support career management and development.
- Ensure the continuous improvement in the delivery and functioning of the division.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- an Honours degree in Business Management, IT or an equivalent qualification; and
- a minimum of 10 to 12 years’ experience in an IT environment, with a minimum of 5 years’ experience in managing teams.
The following would be an added advantage:
- a Master’s degree in Business Management, IT or an equivalent qualification; and
- knowledge of IT cybersecurity and currency and facilities management.
Additional requirements include:
- technical background in an appropriate area (e.g. software development, infrastructure and/or integration); and
- knowledge and skills in:
- IT quality assurance;
- IT solution build, acquisition and implementation, including methodologies and toolsets;
- leading change;
- establishing focus;
- driving results;
- developing and growing others;
- service and stakeholder focus;
- effective communication;
- building and maintaining relationships;
- impact and influence;
- analysing and problem solving;
- planning and organising;
- judgement a decision making;
- strategic thinking;
- conceptual thinking;
- managing complexity and ambiguity; and
- innovation and creativity.nd functioning of the division.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Staff Loans Clerk
Job Description
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Engage in short-term planning and perform tasks against work plans as defined in conjunction with the supervisor.
- Perform work independently within established practices as well as given processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
- Identify, evaluate and solve defined, routine and new problems within a familiar context.
- Perform basic accounting duties in accordance with relevant accounting standards, SARB policies and Acts.
- Process and maintain staff loans and vehicle benefits for qualifying employees.
- Prepare and provide staff loans and vehicle benefits information within a defined context to enable effective decision making by employees and other relevant stakeholders.
- Perform general administration, including the preparation of payment instructions, data capturing and record keeping, in order to ensure the smooth running of the Staff Loans’ section’s operations.
- Engage with relevant stakeholders within the SARB as well as external parties, displaying a service orientation in own work and the ability to convey and explain information fluently.
- Proactively broaden own knowledge of the applicable functional area, displaying a willingness to make improvements in own work (including methods and practices).
- Evaluate own performance against given criteria and identify and address task-specific learning needs.
- Perform ad hoc tasks when required.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- the minimum of a National Diploma (NQF 6) in Financial Accounting or an equivalent qualification; and
- the minimum of 1–2 years’ experience within a financial services environment.
The following would be an added advantage:
- experience in loans administration.
Additional requirements include:
- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continuous learning and/or professional development;
- financial accounting;
- financial reconciliation;
- taxation knowledge;
- staff loans and vehicle benefits administration;
- function-specific performance management knowledge;
- function-specific information systems knowledge;
- effective communication;
- flexibility;
- a drive for results;
- teamwork;
- a service and stakeholder orientation;
- building and managing relationships;
- analysis and problem solving; and
- resilience.
Payroll Clerk
Job Description
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Engage in short-term planning and perform tasks against work plans as defined in conjunction with the supervisor.
- Perform work independently within established practices, given processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
- Identify, evaluate and solve defined, routine and new problems within a familiar context.
- Perform basic accounting duties in accordance with accounting and SARB policies, relevant accounting standards and legislation.
- Prepare and provide payroll information within a defined context to relevant stakeholders.
- Perform general administration tasks, including the preparation of payment instructions, data capturing and record keeping to ensure the smooth running of the divisions operations.
- Engage with relevant stakeholders/clients within the SARB and external parties, displaying a service orientation in own work and the ability to handle basic queries and explain information fluently.
- Proactively broaden knowledge of functional area, displaying a willingness to make improvements in own work (including methods and practices).
- Evaluate own performance against the given criteria and identify and address task-specific learning needs.
Qualifications
To be considered for this position, candidates must be in possession of:
- a minimum of a Bachelor’s degree, an Advanced Diploma in Financial Accounting (NQF 7) or an equivalent qualification; and
- a minimum of six months to two years’ experience in a financial services environment, specifically in the area of payroll administration.
Additional requirements include:
- knowledge and skill in:
- finance strategy;
- finance project management;
- management accounting;
- financial reconciliation;
- taxation;
- payroll administration;
- function specific – information systems; and
- business continuity planning;
- conceptual thinking;
- effective communication;
- flexibility;
- drive for results;
- learning focus;
- teamwork;
- service and stakeholder focus;
- building and maintaining relationships;
- sound judgement and decision making;
- impact and influence;
- analysis and problem solving;
- resilience; and
- managing complexity and ambiguity.
Administrator: Management Support
Job Description
Brief description
The main purpose of this position is to perform and lead in the execution of all required administrative support functions within the Management Support Services Unit of the Policy, Statistics and Industry Support Department of the Prudential Authority, ensuring the efficient support of its programmes and overall operations.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Engage in short-term planning and perform tasks against work plans formulated in collaboration with the team leader/manager.
- Perform general administration in support of departmental operations, including but not limited to correspondence, records management, data capturing and document processing (typing/formatting).
- Perform administrative tasks in support of the department’s financial administration as requested by the team leader/manager, including obtaining vendor information, processing invoices, procuring good/services and ensuring the timely submission of accurate payment information.
- Support the team leader/manager in his/her role as the department’s training, facilities, information and communications technology (ICT) and fixed assets representative by ensuring the effective management of departmental facilities requirements and resources.
- Perform the administration as well as the preparation and distribution of departmental publications and marketing material, including the PA Annual Report, licence certificates, and so forth.
- Assist in the coordination of the risk management and internal audit processes for the departments.
- Engage effectively with stakeholders both within and outside the departments to support the departments’ objectives.
- Perform administrative duties on an ad hoc or project basis as requested by the team leader/manager.
- Perform work independently within established practices, given processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
- Diagnose problems and choose/modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
- Willingly address any gaps in own performance of tasks and activities against the required standards.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a Higher Certificate (NQF 5) in Administration, Risk and Compliance, Governance or Records Management, or an equivalent qualification; and
- a minimum of one to three years’ experience in a management support environment.
Additional requirements include:
- knowledge and understanding of:
- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continuous learning and/or professional development;
- business continuity planning;
- administration strategy and planning;
- legislation, governance, risk and compliance;
- administration information management’
- administration reporting;
- cost administration;
- administration-specific inventory management;
- client-centric focus;
- service and stakeholder focus;
- the ability to work in a team;
- interpersonal sensitivity;
- a drive for results;
- problem-solving and analytical skills;
- verbal and written communication skills; and
- a learning focus.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Business Analyst
Job Description
Brief description
The main purpose of this position is to provide end-to-end business analysis services to the various departments in the South African Reserve Bank (SARB) by identifying business problems and needs, determining solutions and enabling improvement in organisational processes.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Take responsibility for driving business analysis initiatives from initiation to implementation on projects of low to medium risk with a cycle of up to 12 months.
- Facilitate workshops independently and consult with business owners and stakeholders with regard to problem definitions and the identification of business requirements and needs.
- Review business processes and procedures, analyse business needs and associated data, identify and assess possible solutions and define the associated requirements.
- Elaborate on the scope and feasibility of solutions and develop the supporting business case.
- Manage change requirements and supporting specifications.
- Investigate problems and propose solutions by interacting with users, developers and other stakeholders.
- Develop manuals and plans and present training courses in support of implementation.
- Stay abreast of changes to analytical tools and methodologies, identify opportunities to improve and standardise work processes and apply these in the course of own work.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- an Honours degree in Information Technology (IT) or an equivalent qualification;
- a relevant Business Analysis certification; and
- five to eight years’ experience within a business analysis environment.
Additional requirements include:
- knowledge and skill in:
- industry, business and organisational awareness;
- continued learning and/or professional development;
- quality assurance;
- continuous improvement;
- business transformation and optimisation;
- elicitation techniques;
- business analysis practices, methodology and tools;
- realisation and testing practices; and
- IT domain management; and
- behavioural competencies in:
- planning and organising;
- developing and growing others;
- judgement and decision making;
- resilience;
- impact and influence; and
- building and maintaining relationships.
Additional details
Career ladder: Specialist (SP)
Level: SP3
Enquiries relating to this position may be directed to Ms Ntsoko Phihlela at Ntsoko.Phihlela@resbank.co.za
This position will be advertised internally and externally.
How to apply
Internal applicants MUST apply through the HCM Cloud Solution.
Follow these links:
- Click on Me.
- Click on Show More.
- Under Current Jobs, click on Search Jobs, then select the job you want to apply for.
- Click on Apply now.
External applicants MUST apply online, via www.resbank.co.za.
All available vacancies will be visible.
Follow these links:
- Click on WORK @ SARB (Career opportunities).
- Under Latest vacancies, scroll to ‘For more vacancies click here’ and click on here.
- Click on All jobs.
- Select the job you want to apply for.
- Click on Apply now.
- Login/register
- Is this your first visit to our Job Site? > Register today (Ensure that you include all your skills and qualifications during the registration process.); or
- Already registered on our Job Site? > Already registered? > Login here.
Do not enclose copies of your identity document or qualifications with your application.
Shortlisted applicants will be subjected to a psychometric assessment, an appropriate reference check and a security clearance as part of the selection process.
The closing date for applications is 09 October 2024. Late applications will not be considered.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Business Quality Assurance Specialist x2
Job Description
Brief description
The main purpose of this position is to provide end-to-end business analysis and quality testing services to the South African Reserve Bank’s (SARB) Corporation for Deposit Insurance applications, with a focus on business analysis, quality assurance, solutions testing and general business solution support.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Plan and execute business analysis and quality testing activities.
- Facilitate workshops and consult with business owners and other stakeholders to understand business objectives, drivers, functions and structures as well as to identify business requirements.
- Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
- Analyse the feasible solution options, recommend viable solutions, validate these with stakeholders, and develop the supporting business cases.
- Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
- Develop systems training material and training plans and present training courses in support of new application functions.
- Consult with business and technical stakeholders to elicit, analyse, communicate, document and validate requirements for changes to business processes or systems requirements.
- Participate in the creation, maintenance and execution of testing and quality plans, and application benchmarks to ensure the correct product testing approach.
- Develop progress and quality reports (encapsulating test results and statistics) to support the final approval for the implementation of the solution.
- Help identify likely product quality problems ahead of time and assist in potential requirement and process changes.
- Stay abreast of changes to analytical tools and methodologies and identify opportunities to improve and standardise work processes and apply these in the course of own work.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a Bachelor’s degree (NQF 7) in Information Technology (IT) or an equivalent qualification;
- a relevant Business Analysis certificate;
- five to eight years’ experience within the business analysis environment; and
- at least three years’ experience in test analysis and execution.
The following would be an added advantage:
- an International Software Testing Qualifications Board (ISTQB) foundation certificate would be an added advantage.
Additional requirements include:
- knowledge and skill in:
- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continued learning and professional development;
- business analysis practices, methodologies and tools; and
- IT enablement legislation and governance, risk and compliance.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Lead Change Manager (x3)
Job Description
Brief description
The main purpose of this position is to lead and manage the diagnosis, design, implementation and assessment of change management strategies and plans on a program-specific basis in support of large-scale strategic programs for quality execution and sustainability within the South African Reserve Bank (SARB) to encounter the benefits of organisational change initiatives.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Provide input into the development of the change management framework and leading practice change tools and ensure the consistent and accurate implementation thereof.
- Lead the application of a structured change management approach and methodology for the people impact of change due to the implementation of large-scale strategic programs and initiatives as developed by the Change Management Centre of Excellence (CoE) within the SARB.
- Influence and participate in key pre-planning activities and lead the change management input to ensure that the integration and impact elements of change are considered in planning the approach of large-scale strategic programs.
- Develop and manage the implementation of the change management strategy for specific strategic programs.
- Lead and manage the diagnosis, design, development, integration and assessment of change plans and execution of deliverables aligned to the program plan.
- Conduct assessments on a program level (readiness, impact and training), analyse and interpret the results thereof, provide recommendations/interventions and reports as well as execute approved interventions to assist stakeholders in decision-making.
- Lead the development and implementation of a comprehensive stakeholder engagement and communication plan and lead leadership alignment and resistance management plans for programs.
- Lead the development of plans to mitigate or address risks for programs.
- Lead and manage the development and implementation of an appropriate training strategy and plan for programs, assess the impact of training delivered and provide recommendations to ensure that the adoption is embedded.
- Prioritise the delivery of change initiatives and plans to manage change saturation and multiple collision points, risk and dependencies for programs.
- Develop analytical and integrated change reports for programs, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
- Administer a measuring system that tracks the adoption, utilisation and proficiency of individual changes.
- Coach executives, managers and teams through change and act as a liaison between relevant parties and stakeholders in the business for programs.
- Lead the development of and communicate the post-implementation change strategy and sustainability approach for stakeholders for programs.
- Manage the development and performance of the change team on programs.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a minimum of an Honours degree in Human Sciences or Business or an equivalent NQF 8 qualification;
- a minimum of eight years’ experience in a project/change management environment of which at least three years of senior management experience.
Additional requirements include:
- knowledge and skills in:
- industry, organisational and business awareness;
- continuous improvement;
- continued learning and/or professional development;
- project compliance management;
- project change management;
- project planning;
- developing, coordinating and/or facilitating training;
- communication management;
- stakeholder management; and
- project reporting;
- conceptual thinking;
- effective communication;
- impact and influence;
- flexibility;
- drive for results;
- service and stakeholder focus;
- building and maintaining relationships;
- analysis and problem solving; and
- resilience.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Change Management Information Consultant
Job Description
Brief description
The main purpose of this position is to collect, collate, integrate and provide data for reporting and business intelligence purposes as well as provide administrative support, as required, for the change function.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Define, collect and collate data through various instruments (e.g. surveys, system solution, dashboard, etc.), ensuring data integrity, accuracy and consistency for informed and timeous decision-making.
- Integrate and provide data in an appropriate format from multiple sources for business intelligence, insights and reporting purposes.
- Identify gaps in data collection, raise risks and suggest mitigating solutions.
- Collect and collate data and information for various reports on projects, programs and portfolios, which include progress against objectives, risks, issues and mitigations.
- Provide administrative support, including procurement, diary scheduling, interview process, survey administration and so on for the change function.
- Be responsible for data storage and governance in a central repository to ensure accessibility.
- Manage and maintain stakeholder relationships to solicit information and data for reporting purposes.
- Proactively stay abreast of developments and broaden own knowledge of change management and data management to ensure the adherence to best practice and industry standards.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a minimum of a National Diploma (NQF 6) or an equivalent qualification;
- a minimum of five to seven years’ data and administration management experience; and
- experience in a change management and project management area will be an added advantage.
Additional requirements include:
- knowledge and skills in:
- industry, business and organisational awareness;
- quality assurance;
- continuous improvement;
- continued learning/professional development;
- business intelligence;
- IT enablement information management;
- IT enablement reporting;
- database administration; and
- IT enablement strategy;
- conceptual thinking;
- analysing and problem solving;
- verbal and written communication;
- stakeholder and client focus;
- impact and influence;
- drive for results;
- attention to detail; and
- judgement.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
End-User Computing Architect
Job Description
Brief description
The main purpose of this position is to research, plan, architect, design, maintain and oversee the deployment of end-user computing architectures within the South African Reserve Bank (SARB) Group.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Research and recommend emerging and fit-for-purpose end-user computing solutions and participate in the procurement of such solutions aligned to the business strategy.
- Define and evolve the SARB Group’s end-user computing in alignment with the to-be architecture.
- Plan and develop end-user computing architecture blueprints and roadmaps for end-user solutions in alignment with industry best practices and standards.
- Oversee the implementation of end-user computing solutions and ensure alignment with defined architecture.
- Provide expert guidance on the adoption of end-user computing solutions.
- Provide expert guidance on cost management strategies for end-user computing solutions.
- Oversee the management of the end-user computing solutions life cycle.
- Lead the design of end-user computing solutions to ensure alignment with defined architectures.
- Implement and maintain the governance and security model for end-user computing as developed by the Cyber and Information Security Unit.
- Develop, maintain and document technical standards, procedures, user guides, standard operating procedures and instructional documents relating to the end-user computing solutions.
- Collaborate and engage with internal and external stakeholders to ensure the functionality of the deployed end-user computing solutions and technologies.
- Identify, address and remediate risks in the end-user computing environment as identified by auditors and governance-related assessments.
- Stay abreast of new developments in end-user computing architectures and technologies.
- Provide end-user computing architectural expertise with respect to information and communication technology (ICT) projects and participate in other SARB Group projects to contribute towards business objectives.
- Manage capacity planning, disaster recovery and resource allocation to ensure optimal performance, continuity, and scalability as it relates to end-user computing.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a minimum of an Honours degree (NQF 8) in Information Technology, Computer Science or an equivalent qualification;
- a minimum of 8 to 10 years’ experience in end-user computing architecture with a strong track record of designing and implementing end-user computing solutions in enterprise organisations;
- a TOGAF certification.
The following would be an added advantage:
- ITIL v3/4 and COBIT 2019 certifications;
- certified AWS Certified Solutions Architect; and
- certified Microsoft Certified: Azure Solutions Architect.
Additional requirements include:
- industry, organisational and business awareness knowledge;
- quality assurance knowledge and skills;
- excellent technical knowledge of cloud services;
- continuous improvement of cloud services;
- comprehensive hands-on cloud services troubleshooting experience;
- continuous learning and/or professional development;
- ability to read and understand technical manuals, procedural documentation and original equipment manufacturer (OEM) guides;
- liaising with external services providers for purposes of product and technology review, and coordinating vendor presentations where relevant; and
- an understanding of the department’s goals and objectives.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Cloud Engineer
Job Description
Brief description
The main purpose of this position is to design, implement and manage cloud infrastructure solutions and services within the South African Reserve Bank (SARB) Group.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Design and build cloud-based infrastructure solutions and services that align with the SARB’s requirements.
- Implement cloud infrastructure designs and ensure alignment with defined architecture.
- Provide expert guidance on cloud adoption and cloud cost management strategies.
- Manage the cloud technology life cycle.
- Ensure that cloud-based infrastructure solutions adhere to the governance and security model for the cloud as developed by the SARB’s Cyber and Information Security Unit (CISU).
- Develop, maintain and document technical standards, user guides, standard operating procedures (SOPs), instructional documents etc. relating to cloud infrastructure solutions.
- Collaborate and engage with internal and external stakeholders to ensure the functionality of the deployed cloud infrastructure solutions and technologies.
- Identify, address and remediate risks in the cloud environment as identified by auditors and governance-related assessments.
- Stay abreast of new developments in cloud architectures and technologies.
- Provide cloud engineering expertise on information and communication technology (ICT) infrastructure projects, and participate in other SARB Group projects to contribute towards business objectives.
- Take responsibility for infrastructure capacity planning, disaster recovery and resource allocation to ensure optimal performance, continuity and scalability.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- the minimum of a Bachelor’s degree (NQF 7) in Information Technology (IT) or Computer Science, or an equivalent qualification
- being an AWS Certified Cloud Practitioner;
- being a Microsoft Certified Azure Administrator Associate; and/or
- being a GCP Associate Cloud Engineer.
The following would be an added advantage:
- ITIL v3/4; and/or
- COBIT 2019.
Additional requirements include:
- industry, organisational and business awareness and knowledge;
- quality assurance knowledge and skills;
- excellent technical knowledge of cloud services;
- continuous improvement of cloud services;
- comprehensive hands-on cloud services troubleshooting experience;
- continued learning and/or professional development;
- the ability to read and understand technical manuals, procedural documentation and … (OEM) guides;
- the ability to liaise with external service providers for the purpose of product and technology reviews, coordinating vendor presentations (where relevant);
- understanding the goals and objectives of the SARB’s Business Solutions and Technology Department (BSTD);
- understanding critical IT processes (incident, configuration and change management) and other technical procedures;
- effective communication;
- impact and influence;
- conceptual thinking;
- managing complexity and ambiguity;
- innovation and creative thinking;
- building and managing relationships;
- strategic thinking;
- a customer and stakeholder focus;
- experience working in a team-oriented, collaborative environment;
- the ability to prioritise and execute tasks in a high-pressure environment;
- judgement and decision making;
- analysis and problem solving;
- resilience and adaptation;
- a service and stakeholder focus;
- time and project management; and
- the ability to function independently (being a self-starter).
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Team Leader – Food and Beverages
Job Description
Brief description
The main purpose of this position is to manage the South African Reserve Bank’s (SARB) executive dining room, boardroom services, and tea and refreshment pause area services, including external sites.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Coordinate and guide the execution of tasks within the SARB’s boardroom and executive dining services function, ensuring cost control as well as quality service and standards.
- Engage in short- and long-term planning and perform tasks against work plans as formulated with the manager.
- Perform work independently within established practices, processes, rules and regulations.
- Diagnose problems and choose/modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
- Deliver work that meets the time and quality standards set by more senior staff, including maintenance and equipment control as well as dining room buying and beverage cost control.
- Procure hospitality commodities and services, supervise stock-take and manage stock levels to minimise stock holding.
- Provide input into the budgeting and spend forecasting for boardroom services and related sections.
- Ensure hygiene, health and food safety standards are implemented according to relevant legislation.
- Collate and provide information to management through periodic integrated reporting to the manager and other senior personnel in the department.
- Engage with relevant stakeholders/clients, including suppliers and by addressing customer complaints, displaying a service orientation and the ability to clearly convey and explain information.
- Manage the operational performance of outsourced services, ensuring adherence to contractual obligations.
- Proactively broaden knowledge of functional area, including new methods and latest industry trends, displaying willingness to make improvements in own work.
- Act as a team leader and mentor, coordinating and guiding the delivery and execution of tasks by more junior staff.
- Take responsibility for the performance management and on-the-job training of more junior staff.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a Diploma in Hospitality Management (NQF6), with a specialisation in Food and Beverages or an equivalent qualification; and
- five to eight years’ experience in a culinary, catering industry or corporate environment.
Additional requirements include:
- knowledge and skill in:
- hospitality service planning;
- hospitality service legislation and governance, risk and compliance;
- hospitality service delivery;
- events management;
- hospitality service reporting;
- hospitality service information management;
- good verbal and written communication skills;
- planning and organisational skills;
- the ability to promote teamwork;
- a service and stakeholder focus;
- judgement and decision-making skills;
- a drive for results;
- the ability to grow and develop others;
- analytical and problem-solving skills; and
- resilience.
Divisional Head: Security Operations
Job Description
Brief description
The main purpose of this position is to provide leadership and strategic direction for physical and advanced security operations in the South African Reserve Bank (SARB) Group, which includes liaison with executive level stakeholders within the SARB Group and other government departments.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Provide input into the departmental strategy and policies, ensuring alignment with the overall SARB strategy.
- Communicate the vision and strategic goals of the department to own team.
- Formulate the strategy and policies, and provide direction into governance for the Security Operations Division, in support of the departmental strategy.
- Develop and implement the divisional operational plan to ensure the achievement of strategic and operational objectives.
- Ensure compliance with policy, procedures and audit findings to mitigate risk in the division.
- Create a performance culture in the division, define performance expectations and conduct effective performance management of direct reports.
- Oversee the divisional cost centres and budget expenditure within appropriate policies and directives, ensuring alignment with related functions and the organisational value chain.
- Oversee the provision of operational management information for the purposes of decision-making.
- Oversee the provision of physical and advanced security operations for the SARB Group facilities, encompassing personnel, visitors, contractors, information and assets.
- Provide the strategic framework on security operations.
- Lead the development and maintenance of stakeholder relationships to enhance optimal functionality.
- Oversee the management of resources (financial, human and capital) of the physical and advanced security operations function to achieve the strategic objectives as set by the Group Security Management Department.
- Ensure that all operational personnel within the division are fully compliant with the Fit-for-Deployment standards.
Qualifications
Job requirements
To be considered for this position, candidates must have:
- a relevant postgraduate degree (NQF 8) in management, security or an equivalent qualification;
- a minimum of 10 years’ experience in security management with at least 5 years in a senior management position;
- sound knowledge and experience in all aspects of security management, including high-value asset transportation, facilities protection, VIP protection, legal aspects, risk management and stakeholder management; and
- the ability to manage and lead diverse and multidisciplinary team across different fields.
Additional requirements include:
- leading change;
- strategic thinking;
- building and maintaining trust;
- developing and empowering others;
- fostering diversity and inclusion;
- leading teams through effective communication and collaboration;
- managing complexity and ambiguity;
- building and maintaining relationships;
- driving results; and
- sound judgement and decision-making.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Data Collection Administrator
Job Description
The successful candidate will be responsible for the following key performance areas:
- Engage in short-term planning, prioritise work and perform tasks against work plans as defined by the manager.
- Identify, evaluate and solve routine and new problems within a familiar context, applying solutions based on the relevant evidence and procedures.
- Coordinate the centralised sourcing of data, including collections, capturing and stakeholder liaison to ensure the consistent inflow of source data for the compilation of economic statistics.
- Implement data quality assurance standards to ensure consistent high-quality source data for the compilation of economic statistics.
- Provide information for reporting purposes to ensure the monitoring of the section’s activities which will inform senior management decision-making processes.
- Perform administrative activities relating to own function, ensuring appropriate records management of source data.
- Proactively broaden own knowledge of functional area, displaying a willingness to make improvements in own work (including methods and practices).
- Evaluate own performance against given criteria and identify and address task-specific improvements.
Qualifications
To be considered for this position, candidates must be in possession of:
- a minimum of a Bachelor’s degree (in Economics or Statistics) or an equivalent field of study; accounting as part of the qualification would be an added advantage; and
- a minimum of one to two years’ experience in a data administration environment.
Associate Trade Settlement Officer – Foreign Markets
Job Description
Brief description
The main purpose of this position is to perform day-to-day operational duties in the trade settlement area within the Financial Markets Department (FMD) of the South African Reserve Bank (SARB).
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Capture and monitor trade flows from trade execution to settlement, while ensuring that all controls to mitigate any risks are adhered to.
- Proactively monitor the flow of transactions throughout the integrated systems to ensure final settlement and escalate identified challenges where necessary.
- Check and authorise all batches related to fixed income, futures, foreign exchange (FX) money market instruments and all other FX payments.
- Ensure that all the minimum balances are held in each Nostro account by end of day.
- Review and update all procedure manuals regularly.
- Open accounts for new portfolios with custodian(s).
- Participate in the transition of internal and external portfolios.
- Purchase gold coins from the public.
- Process claims related to late settlements.
- Handle ad hoc internal and external client queries, including requests for balances and statements.
- Maintain operational relationships with clients and counterparties.
- Participate in ad hoc projects and perform ad hoc tasks.
- Propose and implement refinements and continuous improvements to systems, tools, methods and processes.
- Interpret settlement reports and take appropriate actions when necessary.
- Ensure that work is performed within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines.
- Keep abreast of market developments related to the settlement environment.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- an NQF 5 level qualification in Finance, Banking or Commerce, or an equivalent qualification; and
- 2–5 years’ experience in investment risk management or a related field.
The following would be an added advantage:
- an ACI Operations Certificate.
Additional requirements include:
- in-depth knowledge and understanding of foreign financial markets, instruments and stakeholders;
- working knowledge and understanding of foreign market systems (e.g. Calypso, FlexCube, SWIFT, Banker’s Almanac);
- a customer service orientation;
- proficiency in Microsoft Office;
- availability to work irregular hours on an ad hoc basis;
- proven ability to deliver results and to respond quickly and effectively to requests; and
- being a team player.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
SHEQ Analyst
Job Description
Brief description
The main purpose of this position is to implement the second line of the Safety, Health, Environment and Quality (SHEQ) Oversight Unit guidelines, management systems, processes, procedures and quality principles in the South African Reserve Bank (SARB).
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Develop, implement and provide oversight of the SHEQ mandate, processes, guidelines, working documents and work plan in accordance with relevant standards and legislation to measure compliance.
- Perform planned SHEQ audits, physical inspections, assessments and incident closures to ensure that any identified issues or concerns are addressed in a timely and appropriate manner.
- Administer, monitor and maintain the SHEQ monitoring system.
- Review and consolidate departmental SHEQ reports and provide quality assurance thereof for onward reporting.
- Provide SHEQ monitoring systems training and guidance to the departmental risk coordinators and other relevant stakeholders.
- Review and provide input into the SARB’s SHEQ documents.
- Research and keep abreast of SHEQ changes and the legislative landscape and make recommendations for their application.
- Guide, monitor and record compliance with SHEQ policies and procedures as well as legislative and organisational requirements.
- Coordinate and promote SHEQ initiatives.
- Guide and provide advisory services within the SARB in relation to SHEQ legislative and organisational requirements.
- Engage and present to stakeholders within the SARB at various stages of the different life cycles.
Qualifications
To be considered for this position, candidates must be in possession of:
- a minimum of a Diploma (NQF6) or an equivalent qualification;
- certificates in the latest ISO 14001 environmental management system and ISO 45001 occupational health and safety management system; and
- at least five to seven years’ experience in a SHEQ environment, with at least three of those years in SHEQ auditing.
The following will be highly advantageous:
- a postgraduate diploma in Business Management;
- registration with the South African Auditor & Training Certification Authority or any other recognised auditing body; and
- a certificate in Integrated Management Systems.
Additional requirements include:
- industry, organisational and business awareness knowledge and skill;
- quality assurance knowledge and skill;
- exposure to safety, health and environment (SHE) management systems as they apply to financial organisations;
- practical experience in SHE risk assessment and incident investigation;
- knowledge of and competence in the provision of SHE services;
- an in-depth understanding of relevant SHE legislation, such as OHSAS 18001, ISO 45001 and ISO 14001; and
- sound knowledge of waste management and water conservation.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Senior Economic Policy Analyst
Job Description
Brief description
The main purpose of this position is to provide technical support at a senior level to the Regional Engagements Division in executing its functions relating to the coordination, representation and participation of the South African Reserve Bank (Bank) in regional forums, the delivery of the Southern African Development Community (SADC) Committee of Central Bank Governors (CCBG) and Common Monetary Area (CMA) secretariat functions and the advancement of the Governors strategic objectives cutting across multiple spheres including payment systems, banking supervision, financial stability, financial markets development, legal functions, macroeconomic development, ICT and business continuity. The strategic objectives of the CCBG align with the SADC Regional Indicative Strategic Development Plan (RISDP) and the Finance and Investment protocol (FIP).
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Provide strategic input and senior leadership in advancing the strategic objectives of the regional engagements’ unit.
- Lead and facilitate the coordination of research papers on specific topics affecting central banks in the region.
- Provide thought leadership on pertinent issues affecting the region through the monitoring and evaluation of global, regional and domestic macro-economic development indicators and trends.
- Drive efficient delivery of project management functions on select subcommittees as part of the secretariat service provided to regional forums, specifically CCBG and CMA.
- Oversee the update to annual statistical documents for SADC Countries, ensuring timely submission of accurate data and adequate monitoring for strategic input to executives.
- Support management of the CCBG Fund Account, including in budgetary monitoring and reporting.
- Facilitate briefing sessions for Governors and senior officials for participation in international meetings including review of meeting packages, development of briefing material and speaking notes/speeches.
- Liaise with regional and domestic stakeholders and assist in management of stakeholder engagements and efforts to build strategic relationships.
- Participate in and coordinate the Banks representation in regional and domestic organisations and forums.
- Provide support to the Head of the CCBG Secretariat in managing projects, delivery of conventions and communication with relevant constituencies.
Qualifications
To be considered for this position, candidates must be in possession of:
- a postgraduate qualification in Economics, Finance – NQF Level 8 or equivalent
- a minimum of eight to ten years job-related experience in the financial sector with policy experience in the region an advantage
Additional requirements include:
- knowledge of regional economic and financial institutions
- project management experience
- computer literacy
- analytical skills
- problem solving skills
- excellent verbal and written communication skills
- diplomacy and team leadership skills
- negotiation skills
- demonstrated stakeholder management ability
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Information Governance Specialist
Job Description
Brief description
The main purpose of this position is to drive the improvement of data governance and security maturity levels within the South African Reserve Bank (SARB) Group to support reliable decision-making, appropriate data usage and the protection thereof.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Conduct an assessment on data governance and security maturity levels within the SARB Group against best practices.
- Develop standards, guidelines, processes and procedures for data governance and security within the SARB Group.
- Develop and promote data governance and security awareness across the organisation to ensure the appropriate usage of business information.
- Contribute towards the development of the SARB data strategy and monitor the data strategy progress.
- Define data governance and security measurement and metrics to support reliable decision-making and appropriate data usage.
- Monitor, measure and report on the data stewardship levels to ensure the appropriate usage of data.
- Enable the improvement of data governance and security capability by developing relevant stakeholders in all aspects of data governance and security.
- Play an oversight role in the remediation of data governance and security issues as well as in the development of a data security management plan.
- Develop and manage stakeholder relations effectively to promote data governance and security awareness across the organisation and support reliable decision-making and appropriate data usage.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a Bachelor’s degree in either Computer Science, Management Information Systems, Computer Engineering or an equivalent qualification;
- five to eight years’ experience in the field of data management; and
- relevant data governance and security certification (e.g. CDMP Associate) will be an added advantage.
Additional requirements include:
- knowledge and skill in:
- enterprise information management (EIM) strategy;
- EIM legislation and governance, risk and compliance;
- information governance;
- EIM reporting;
- industry, organisational and business awareness; and
- continued learning and/or professional development.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Applications Technical Support Specialist
Job Description
Brief description
The main purpose of this position is to support and maintain all business systems and technology applications to ensure systems availability, health and optimal performance.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Support the Business Solutions and Technology Department (BSTD) applications by monitoring the underlying environments (databases and application servers) to ensure capacity management, systems availability and optimal performance.
- Maintain the BSTD applications by applying corrective measures (e.g. patches, upgrades and bug fixes) to ensure optimal performance.
- Provide reporting on solution performance and system availability to relevant stakeholders.
- Keep abreast of best practices and technologies related to BSTD and ensure the application thereof, where relevant.
- Work closely with the Application Technical Specialist and Support Lead in resolving incidents and providing input to support issues.
- Stop and start BSTD applications as and when required.
- Ensure the maintenance of the application server platform (e.g. SharePoint).
- Maintain compliance with the security and application standards.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a National Diploma in Information Management, Information Technology or an equivalent (NQF 6) qualification;
- two to five years’ experience in supporting, maintaining and enhancing the business applications;
- experience in administering SharePoint environments; and
- a solid knowledge of:
- Microsoft Windows Server, IIS, TCP/IP, VLAN;
- workflow management environments; and
- MS SQL server and SSRS.
Technical requirements include:
- experience in coordinating tasks across multiple environments (e.g. database, operating system, application, network and security);
- experience in AEM sites/forms or Microsoft application server platforms; and
- knowledge and skills in:
- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continued learning and/or professional development;
- application support and maintenance;
- infrastructure topology;
- systems integration; and
- application configuration.
All the best with your applications.
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