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Support and Backup Administrator
Reference Number
S19000
Description
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Support and Backup Administrator (JG P9) Ref No: S190006
Employment type: Permanent
Job Purpose:
To respond to user-initiated enquiries ensuring a timely resolution/fulfilment to user requests, incidents, questions and complaints and to provide day-to-day hands-on support to the organization’s ICT support requirements. To ensure the backup administration for both on premise and cloud backups, troubleshooting unsuccessful backups, ensuring all jobs complete successfully. Provide reports and ensuring restore simulations.
Required Minimum education/training
- Matric/Senior Certificate
- Diploma in IT
- Backup Certification
Required Minimum work experience:
- 1 year experience as ICT support
- 3 years backup experience on premise
- 2 years’ experience in cloud backups
Key performance areas:
- To respond to user-initiated enquiries ensuring a timely resolution/fulfilment to user requests, incidents, questions and complaints in relation to backup and support
- Ensure that there is backups available for restores in an event of failure.
- Proactive Monitoring and Management of Service levels within the backup environment.
- To report on performance and to identify and escalate performance constraints;
- Manage on premise and cloud backup environment.
- Ensure backups and restores are done as per schedules.
- Ensure all exceptions are managed and reported on a daily basis
- To manage relationships with key stakeholders and ICT partners.
Background verification, including criminal record and citizenship checks, it is the applicants’ responsibility to have their foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
CIPC is an equal opportunity, affirmative action employer. Preference will be given to candidates whose appointment will enhance representivity in accordance with the approved employment equity plan.
Correspondence will be limited to shortlisted candidates only. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by CIPC.
If you do not hear from us within two months of the closing date of this advertisement, please accept that your application was unsuccessful.
CIPC reserves the right not to fill an advertised position.
Kindly note that faxed, emailed, posted and or hand delivered applications will not be considered.
To apply click this link: https://cipc.mcidirecthire.com/default/External/CurrentOpportunitiesor visit the CIPC website at www.cipc.co.za
Should you experience any difficulty in applying please contact the CIPC Recruitment Office at 087 743 7197 / 7075 / 087 260 1554
Closing date: 03 October 2024
Requirements
Required Minimum education/training
- Matric/Senior Certificate
- Diploma in IT
- Backup Certification
Required Minimum work experience:
- 1 year experience as ICT support
- 3 years backup experience on premise
- 2 years’ experience in cloud backups
ICT Service Manager
Reference Number
S2000
Description
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ICT Service Manager (JG P7) Ref No: S20001
Employment type: Permanent
Job Purpose:
Proactive Management of the ICT service calls and act as a link between ICT and business.
Required Minimum education/training
- 3 year ICT National Diploma or degree (NQF 6 or higher)
- ITIL training/certification
- MSCE, A+, N+
Required Minimum work experience
- More than 3 years’ experience as ICT desktop support/ services manager
- Experience in other ICT services and infrastructure management areas
- Exposure to frameworks such as ITIL, ITSM or COBIT
- Experience in industries similar to CIPC
- Experience with business service management solutions
- Manage desktop support services
- Manage desktop support services staff, technology, projects and changes
- Manage the provision of desktop support services i.t.o agreed service levels.
Key performance areas:
- Ensure ICT governance over the desktop environment.
- Provide reports and escalations to Senior Manager
- Act as a link between ICT and business
- Proactive Monitoring and Management of Service levels with the Business.
Background verification, including criminal record and citizenship checks, it is the applicants’ responsibility to have their foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
CIPC is an equal opportunity, affirmative action employer. Preference will be given to candidates whose appointment will enhance representivity in accordance with the approved employment equity plan.
Correspondence will be limited to shortlisted candidates only. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by CIPC.
If you do not hear from us within two months of the closing date of this advertisement, please accept that your application was unsuccessful.
CIPC reserves the right not to fill an advertised position.
Kindly note that faxed, emailed, posted and or hand delivered applications will not be considered.
To apply click this link:https://cipc.mcidirecthire.com/default/External/CurrentOpportunities or visit the CIPC website at www.cipc.co.za
Should you experience any difficulty in applying please contact the CIPC Recruitment Office at 087 743 7197 / 7075 / 087 260 1554
Closing date: 07 October 2024
Requirements
Required Minimum education/training
- 3 year ICT National Diploma or degree (NQF 6 or higher)
- ITIL training/certification
- MSCE, A+, N+
Required Minimum work experience
- More than 3 years’ experience as ICT desktop support/ services manager
- Experience in other ICT services and infrastructure management areas
- Exposure to frameworks such as ITIL, ITSM or COBIT
- Experience in industries similar to CIPC
- Experience with business service management solutions
- Manage desktop support services
- Manage desktop support services staff, technology, projects and changes
- Manage the provision of desktop support services i.t.o agreed service levels.
Strategy and Planning Specialist
Reference Number
S66000
Description
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Strategy and Planning Specialist (JG P7)
Ref No: S660002
Employment type: Permanent
Job Purpose: To support and inform the development of organizational strategy and to monitor and report on its implementation and impact.
Key performance areas:
- To co-ordinate and support the corporate strategy formulation and review and business planning activities of the CIPC.
- To monitor the implementation, report on and support the assessment of corporate strategies and business plans in the CIPC.
- To support groups and divisions with their planning processes and to respond to any internal enquiries in this regard.
- To make input into business plans and operating policies and procedures for the business unit.
- To perform all administrative and reporting requirements and identify and escalate performance constraints and any risks.
Background verification, including criminal record and citizenship checks, as well as a competency assessment will form part of the selection process. It is the applicants’ responsibility to have their foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
CIPC is an equal opportunity, affirmative action employer. Preference will be given to candidates whose appointment will enhance representivity in accordance with the approved employment equity plan.
Correspondence will be limited to shortlisted candidates only. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by CIPC.
If you do not hear from us within two months of the closing date of this advertisement, please accept that your application was unsuccessful.
CIPC reserves the right not to fill an advertised position.
Kindly note that faxed, emailed, posted and or hand delivered applications will not be considered.
To apply for this position please click on the link below:
https://cipc.mcidirecthire.com/default/External/CurrentOpportunities or visit the CIPC website at www.cipc.co.za
Should you experience any difficulty in applying please contact the CIPC Recruitment Office at :087 743 7074/75 0r 087 260 1554
Closing date: 07 October 2024
Requirements
Required Minimum education/ training
- Relevant Bachelor’s degree
- A post graduate qualification: and relevant coursework in strategy will be an added advantage
Required Minimum work experience:
- 1-3 years’ experience in strategy formulation and implementation or related fields, such as policy co-ordination or formulation or monitoring and evaluation in the Private or Public Sector;
Operational Excellence and Quality Management Specialist
Reference Number
O05000
Description
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Operational Excellence and Quality Specialist (JG P7) Ref No: O050001
Employment type: Permanent
Job Purpose:
To ensure that an organization operates efficiently and effectively while maintaining high standards of quality.
The job objectives are as follows:
– Drive operational efficiency and effectiveness across the organization.
– Ensure high standards of quality are maintained in all processes and outputs.
– Promote a culture of continuous improvement and innovation.
– Achieve cost savings and resource optimization through effective management and process improvements.
This role is critical for enhancing organizational performance and ensuring that products and services meet the highest quality standards, thereby contributing to the overall success of the organization.
-
- Key performance areas:
- To establish the Operational Excellence and Quality Management Business Unit as a pro-active, value-adding source of expertise, assistance and consulting advice.
- To continuously assess CIPC’s operational performance, to recommend measures to achieve and maintain operational excellence;
- To support and monitor the development, implementation and improvement of service delivery standards and other continuous improvement strategies;
- To provide advice and guidance on operational, excellence quality management and related matters;
- To review of the effectiveness the service delivery standards and continuous improvement initiatives.
- To develop operational plans and operating policies procedures for the Business Unit.
- To perform all management and reporting requirements, identify and escalate performance constraints and any risks;
Background verification, including criminal record and citizenship checks, it is the applicants’ responsibility to have their foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
CIPC is an equal opportunity, affirmative action employer. Preference will be given to candidates whose appointment will enhance representivity in accordance with the approved employment equity plan.
Correspondence will be limited to shortlisted candidates only. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by CIPC.
If you do not hear from us within two months of the closing date of this advertisement, please accept that your application was unsuccessful.
CIPC reserves the right not to fill an advertised position
Kindly note that faxed, emailed, posted and or hand delivered applications will not be considered.
To apply click this link: https://cipc.mcidirecthire.com/default/External/CurrentOpportunities or visit the CIPC website at www.cipc.co.za Should you experience any difficulty in applying please contact the CIPC Recruitment Office at 087 743 7074 / 7075 / 087 260 1554/ 087 743 7197
Closing date: 07 October 2024
Requirements
Required Minimum education/training
- A bachelor’s degree in engineering or other relevant bachelor’s degree Required Minimum work experience:
- 1-3 years’ experience in operational excellence and quality management in the private or public sector
Click here to apply
All the best with your applications.
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