Capitec – Operations

To apply, click on the link at the end of the posts and all the best with your applications.

Bank Better Champion

Date: 15 Nov 2024

Location: Lephalale, LP, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Branch Manager

Date: 13 Nov 2024

Location: Port Shepstone, KwaZulu-Natal, ZA

Company: Capitec Bank Ltd

Apply by: 20/08/2024 

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To manage the operational functioning of the branch efficiently and effectively in accordance with set standards and processes
• To execute the Business and People implementation plans in the branch in order to:
  • maintain client service excellence utilising the Global One product offering
  • building a healthy, high-performance team

Experience

Minimum:

• At least 2 – 3 year’s client service experience within a retail / financial services / banking environment
• 1 – 2 years’ experience in a supervisory/ team leader role within a retail / financial services / banking environment
• Experience coaching and developing team members and overseeing activities of a branch or team.

Ideal:

• 4 year supervisory/first line management experience
• Experience of building and maintaining key relationships at a management level
• Experience in an operational management role within a retail / financial services / banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• National Certificate in Banking or Similar

Qualifications (Ideal or Preferred)

• National Higher Certificate in Banking
• A relevant tertiary qualification in Similar or Commerce

Knowledge

Minimum:

Knowledge and understanding of:

• Leadership and people management principles
• Business performance drivers at this level
• Retail/consumer service environment 
• Banking products and services
• Business Processes (Marketing/ Financial Management/ Human Resource Management)

Ideal:

• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Credit Policy

Skills

• Communications Skills
• Decision making skills
• Planning, organising and coordination skills
• Interpersonal & Relationship management Skills
• Commercial Thinking Skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Click here to apply

All the best with your applications