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Regional Manager
| Closing Date | 2024/11/27 |
| Reference Number | SHO241120-1 |
| Job Title | Regional Manager |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Gauteng |
| Location – Town or City | Gauteng |
Purpose of the Job
Medirite, a division of The Shoprite Group, Africa’s largest retailer, currently has an exciting opportunity available to join our team as a Regional Manager based in Gauteng.
The Regional Manager oversees the overall operations, compliance and performance of Medirite Instore Dispensaries and Medirite Plus Stores within a specified geographic region.
The Regional Manager is responsible for driving the overall success of the region through planning and implementing operational plans, effective leadership, and fostering a culture of excellence.
This role ensures that areas meet targets and company standards to maximise profitability as well as ensuring adherence to policies and procedures to mitigate risk.
This position reports to the Senior Regional Manager and manages the area managers too.
Job Advert Details
Job Category Retail
Job Objectives
COMPLIANCE
- Ensures stores comply with all legal and regulatory requirements.
- Oversees audits to ensure adherence to company policies, procedures and standards to ensure consistency and mitigate risk.
- Implements corrective actions as necessary to address compliance issues.
- Follows up on corrective action to mitigate risk.
BUSINESS ACUMEN
- Aligns regional strategies with overall company objectives.
- Develops and implements business plans and priorities to enhance the region’s operational performance and achieve business goals and objectives.
- Analyses and interprets reports and financial statements, such as the Profit and Loss, reports and dashboards to monitor performance and implement strategies / plans to achieve financial results.
- Implements appropriate corrective action to improve input and results as needed.
- Compiles and presents monthly and quarterly reports for the Senior Operations Manager on regional performance, challenges and opportunities with recommendations, actions plans and associated accountabilities.
- Assesses and improves the efficiency and effectiveness of work processes.
- Remains updated on industry trends and incorporates innovations into regional operations.
- Identifies opportunities for growth and expansion within the region.
NEW BUSINESS DEVELOPMENT
•Identifies new business opportunities through sourcing potential sites for Medirite Plus.
- Engages with respective stakeholders to secure new business opportunities.
- Continues building relationship with various stakeholders.
- Manages the end-to-end new store opening process.
- Works with the new store project and functional teams as well as own regional team to ensure a smooth store opening.
- Allocates and manages resources in line with the new store opening responsibility and task list.
- Escalates issues and challenges timeously to mitigate risk leading up to opening.
- Allocates resources accordingly post opening to ensure support to branch.
RETAIL OPERATIONS MANAGEMENT
- Oversees daily operations of areas within the region through the Area Managers.
- Defines operational goals, targets and plans with Area Managers that are broken into actionable steps to be followed and tracked.
- Implements plans through Area Managers to enhance operational performance and achievement of targets.
- Ensures stores are merchandised in line with expected standards and are visually appealing to drive sales and maintain brand integrity.
- Ensures promotional and marketing initiatives are executed as per marketing plans and expected standards to drive sales.
- Ensures that plans in place to reduce shrinkage and waste are adhered to and remedial action is taken where required.
- Conducts cyclical store visits to ensure alignment to commercial and operational goals as well as standards.
CUSTOMER SERVICE (Customer Centric Approach)
- Ensures all stores deliver exceptional customer service through embedding and recognising desired behaviours.
- Ensures stores are visually appealing and clean to enhance the customer experience.
- Ensures customer complaints are expressly dealt with.
PEOPLE MANAGEMENT (People-Centric Approach)
- Drives integration and coherence between the Front Shop and Dispensary.
- Leads and mentors the Area Manager.
- Ensures effective recruitment, training, and development of employees within the region.
- Conducts regular performance evaluations of Area Managerss and provides feedback to improve performance.
- Fosters a positive and collaborative work environment.
- Optimises resources for improved productivity, goal achievement and customer experience.
COLLABORATION AND COMMUNICATION:
- Facilitates effective communication between the Area Manager and Store Management.
- Collaborates with own regional team to drive performance, support team development and implement business imperatives to achieve regional goals.
- Develops and delivers effective communication strategies to address issues, share information, and celebrate achievements.
- Collaborates with other Regional Managers and Home Office Functional teams to continually refine business processes and improve results.
- Maintains effective relationships with Checkers / Shoprite Divisional Management.
Qualifications
Essential
Bachelor of Pharmacy degree
Valid drivers license
Experience
Essential
+3 years branch management experience in a retail pharmacy industry or equivalent.
Knowledge and Skills
KEY ROLE COMPETENCIES
• In-depth knowledge of retail operations, sales strategies, and best practices.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities
- Ability to work independently and make informed decisions.
- Takes accountability and ensure direct reports are held to account on agreed performance standards.
- Multitasking ability to handle various responsibilities simultaneously.
- Works effectively under pressure.
- Delegates tasks appropriately to achieve goals.
- Resolves conflicts, whether related to customer complaints or employee issues.
SKILLS
- Familiarity with SAP retail and Unisolv dispensing systems.
- Proficiency in interpreting various performance / financial reports.
- Documents and shares performance metrics with management for ongoing improvement.
WORKING CONDITIONS
- Frequent travel within the designated region to visit stores.
- Travel to outlying areas will require time away from home.
- Flexibility to work extended hours, including evenings and weekends, as needed.
Pharmacist Assistant (Post-Basic) – Pretoria
| Closing Date | 2024/11/27 |
| Reference Number | SHO241120-4 |
| Job Title | Pharmacist Assistant (Post-Basic) |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Gauteng |
| Location – Town or City | Pretoria |
Purpose of the Job
To assist the pharmacist with dispensing and performing pharmacy-related administrative duties at our Medirite Raslouw branch.
Key Performance Areas include:
Stock control
Dispensing (under the supervision of a pharmacist)
Administration
Housekeeping
Frontshop service
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Retail
Job Objectives
Stock control
Dispensing (under supervision of a pharmacist)
Administration
Housekeeping
Frontshop service
Qualifications
Essential:
Qualified as a Post Basic Pharmacist Assistant.
Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
Two years+ experience working in a similar role.
Knowledge and Skills
Essential:
Customer service orientated
Dispensing knowledge
Knowledge of dispensing systems and ordering systems
Desirable:
Knowledge of Retail/ FMCG operations
Pharmacy Sales Assistant
| Closing Date | 2024/11/21 |
| Reference Number | SHO241114-4 |
| Job Title | Pharmacy Sales Assistant |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Western Cape |
| Location – Town or City | Stellenbosch |
Purpose of the Job
Medirite Plus Stellenbosch seeks a customer-focused, hard-working pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities of the pharmacy sales assistant include greeting customers, monitoring customer activity to prevent shoplifting, arranging visual displays, processing customer refunds, etc. You should also be able to identify customers’ needs and suggest products that will best meet those needs.
This position is offered on a part-time basis.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Retail
Job Objectives
Handling payments and balancing sales and receipts according to company procedure.
Be aware of new products and keep your product knowledge up to date.
Restocking items and organizing the sales floor according to standard operating procedures.
Regularly conducting price audits to identify and rectify price discrepancies.
Processing customer payments using the stores’ Point of Sale (POS) system.
Maintaining product knowledge to offer advice and recommendations.
Stay up to date on all promotions and special offers.
Maintain visual merchandising standards.
Conduct proper housekeeping.
Handle all customer queries timeously and escalated to higher management when necessary.
Qualifications
Essential:
Grade 12 qualification
Experience
Essential:
At least 5 months of point of sale / till point experience within a retail environment.
Proven retail sales experience.
Knowledge and Skills
Computer literate.
Bilingual, preferably fluent in Afrikaans and English.
Engaging and friendly personality.
Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
Knowledgeable of stock-receiving procedures and merchandising standards.
Solid understanding of customer service principles.
The ability to work in a fast-paced environment.
Strong organizational skills.
Effective communication skills.
Exceptional customer service skills.
Detail-oriented.
Pharmacist (Locum)
| Closing Date | 2024/11/21 |
| Reference Number | SHO241113-3 |
| Job Title | Pharmacist (Locum) |
| Job Type | Part Time |
| Location – Country | South Africa |
| Location – Province | KwaZulu-Natal |
| Location – Town or City | South Coast |
Purpose of the Job
Medirite is seeking Pharmacist Locums to support our pharmacies in Margate and Shelley Beach on the South Coast of KwaZulu-Natal.
As a Locum Pharmacist, you’ll take on essential responsibilities to maintain our high standards of care and compliance, including:
Acting as the on-duty Pharmacist and upholding Good Pharmacy Practice (GPP) requirements.
Ensuring strict adherence to ethical and statutory compliance.
Providing professional patient counselling and conducting necessary drug interventions.
Overseeing daily pharmacy operations and supervising support staff.
Operating proficiently on the Unisolve system.
Managing cash and banking procedures.
If you are committed to delivering exceptional patient care in a dynamic retail environment, we invite you to join our team!
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Retail
Job Objectives
Acting as the on-duty Pharmacist and upholding Good Pharmacy Practice (GPP) requirements.
Ensuring strict adherence to ethical and statutory compliance.
Providing professional patient counselling and conducting necessary drug interventions.
Overseeing daily pharmacy operations and supervising support staff.
Operating proficiently on the Unisolve system.
Managing cash and banking procedures.
Qualifications
Essential:
BPharm or equivalent Pharmaceutical Degree
Registration as a Pharmacist with the South African Pharmacy Council
Experience
Experience in a retail pharmacy will be preferential
Knowledge and Skills
Dispensing knowledge
Knowledge of dispensing systems and ordering systems
Pharmacy Manager
| Closing Date | 2024/11/27 |
| Reference Number | SHO241113-2 |
| Job Title | Pharmacy Manager |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Northern Cape |
| Location – Town or City | Upington |
Purpose of the Job
We’re searching for a Pharmacy Manager to join our team at Medirite Upington! In this role, you will be tasked with leading a team and ensuring that the pharmacy operates seamlessly and efficiently.
Key Performance Areas include:
INDIVIDUAL
Dispensing
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
Pharmacy administration
Housekeeping
Stock control
Customer service
Sales
Compliance
Marketing campaigns
MANAGEMENT
Operational work planning.
Priority setting and scheduling of staff.
Operational performance monitoring.
People and enabling capacity management/Resourcing.
Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office.
Resolve escalated operational issues.
Budget management.
LEADERSHIP
Developing and tutoring staff, interns, and assistants.
Motivate and discipline the team.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Retail
Job Objectives
INDIVIDUAL
Dispensing
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
Pharmacy administration
Housekeeping
Stock control
Customer service
Sales
Compliance
Marketing campaigns
MANAGEMENT
Operational work planning.
Priority setting and scheduling of staff.
Operational performance monitoring.
People and enabling capacity management/Resourcing.
Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
Resolve escalated operational issues.
Budget management.
LEADERSHIP
Developing and tutoring staff, interns, and assistants.
Motivate and discipline the team.
Qualifications
Essential
Bachelor of Pharmacy degree/ equivalent qualification.
Registered as a pharmacist at the South African Pharmacy Council (SAPC).
Desirable
Registered as a tutor.
Experience
Essential
Experience in managing staff.
Experience working in a retail pharmacy environment.
Knowledge and Skills
Knowledge of Retail operations.
Knowledge of dispensing systems and ordering systems.
Knowledgeable with regard to pharmacy legislation.
Knowledge of financial management principles and systems.
Computer literacy – MS Office skills.
Unisolv experience.
Marconi experience (advantageous).
Effective conflict management skills.
Excellent interpersonal and customer-centric skills.
Excellent organizing and planning skills.
High level of attention to detail.
All the best with your applications
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