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Technical Assistant
Closing date: 13/12/2024
Number of positions: 1
Recruiter name: Evelyn J Machalie
Reference number: 52699
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To perform maintenance on building and equipment,and ensure that assets are upheld to their original state
KEY RESPONSIBILITY AREAS
- Perform requested technical jobs within the Hospital
- Identify and control risk in the technical environment within the Hospital
- Coordinate and monitor work is done by on-site contractors within the Hospital
- Perform office administration duties within the Technical Department
- Build and maintain stakeholder relations and client service within Technical Department
REQUIRED EDUCATION
ESSENTIAL EDUCATION:
Grade 10/ equivalent technical vocational qualification
DESIRED EDUCATION:
Grade 12
Code B driver’s licence
Basic Technical Assistant Training
(Mediclinic) or any other related technical training
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:
2 years’ experience in general building maintenance
Paint experience essential
DESIRED EXPERIENCE:
1-year experience in general building maintenance
REQUIRED JOB SKILLS AND KNOWLEDGE
- Occupational Health and Safety Act
- General experience in building maintenance
- Drivers licence
- Experience in working in a team
- Experience in fault finding/analysis
- Experience in report writing
- Microsoft suite (excel, word, outlook)
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Reception Administrator
Closing date: 13/12/2024
Number of positions: 1
Recruiter name: Meriam Tlapudi Sebake
Reference number: 55097
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS
Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
Identify and prevent financial risks by adhering to policies and procedures
Ensure an effective discharge process as per the Patient Administration Manual
Maintain patient confidentiality
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility
REQUIRED JOB SKILLS AND KNOWLEDGE
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Patient Experience Manager
Closing date: 06/01/2025
Number of positions: 1
Recruiter name: Nombulelo Florence Mpofu
Reference number: 56356
Permanent
Please direct all your queries to nomsa.mbambo@mediclinic.co.za.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To ensure that all functions at the hospital are performed in a manner that optimizes patient experience and to be responsible for the marketing of hospital to the public
Please direct all your queries to nomsa.mbambo@mediclinic.co.za.
KEY RESPONSIBILITY AREAS
Utilise patient experience index data to improve patient experience
Manage overall patient experience within the hospital
Manage patient journey campaigns
Manage key account and stakeholder relations
Manage and control patient experience finances
Lead and Manage the people in the Patient Experience Function
Manage marketing and communication initiatives
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Tertiary qualification
DESIRED EXPERIENCE: Bachelor’s degree in human sciences (Majors in Nursing, Social Work, and Psychology)
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: 5 years’ experience in service-oriented environment/operations
DESIRED EXPERIENCE: Experience in the healthcare and service industry
REQUIRED JOB SKILLS AND KNOWLEDGE
- Knowledge, understanding and application of client satisfaction best practices
- Competent in using Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Knowledge and application of Mediclinic Marketing Strategies, Policies and Procedures
- The utilisation and application of Patient Experience related Administration and Survey Systems (e.g. Press Ganey)
- Understanding of the Mediclinic Patient Journey
- Knowledge and application of Mediclinic Patient Experience Policies and Procedures
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Graduate Programme: Industrial Engineering
| Stellenbosch | South Africa
Closing date: 15/01/2024
Number of positions: 1
Recruiter name: Fiona Simone Anderson
Reference number: 56289
Intern
MAIN PURPOSE OF JOB
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
This internship role is for a 12 – 24 month period (fixed term contract) and will include a study component.
This developmental opportunity is structured to incorporate academic, professional, and personal skills development, with a primary focus on business process analysis and improvement.
It enables the intern to integrate knowledge gained through their tertiary studies with the competencies made available through actual experience in a professional work setting.
KEY RESPONSIBILITY AREAS
As a graduate, you will be given exposure to the following key areas of operation:
- Business process mapping, analysis, and improvement
- Business requirements gathering and management
- Data gathering, manipulation, analysis, modelling and reporting
- Multi-disciplinary team collaboration
- Documentation, presentation, communication and project coordination skills
In addition, you will be exposed to project management and business process efficiency management within a Business performance environment.
You could also provide project administration support to the assigned Project Manager(s) in the successful execution and delivery of projects as well as additional administrative support for the assigned teams in business development or business improvement within the business performance team.
REQUIRED EDUCATION
ESSENTIAL EDUCATION:
- A Tertiary qualification in the field of process related engineering (Industrial Engineering Degree) (B.Eng. or B.Sc.Eng) is essential
REQUIRED EXPERIENCE
- The intention of this internship role is to gain experience working within a business performance and Enterprise Project Office (EPO) environment, therefore no specific project experience will be required.
REQUIRED JOB SKILLS AND KNOWLEDGE
- Process mapping and improvement
- Data gathering and analysis
- Data visualisation and communication
- Project coordination and management
- Knowledge of Process management principles
- Computer skills in Microsoft Office Package (Word, Excel and PowerPoint) and SharePoint, Power BI
- Demonstrate basic proficiency in data management and analytics
- Understanding of Project Management methodologies
- Knowledge of and competence in quality improvement methodologies and aspects of cost management
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Clinical Pharmacist
Closing date: 05/01/2025
Number of positions: 1
Recruiter name: Portia Mabunda
Reference number: 56141
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To lead an expert patient-oriented pharmaceutical care service that promotes the appropriate use of medicines in the hospital
KEY RESPONSIBILITY AREAS
Provide Clinical Pharmacy Services to the hospital
Initiate and implement the Antimicrobial Stewardship Programme and enhance the appropriate utilisation of antimicrobials
Provide information related to pharmaceutical utilisation, trends, strategies and medication to the hospital
Mitigate and support the management of pharmaceutical risks in the hospital
Ensure accurate dispensing where applicable
REQUIRED EDUCATION
ESSENTIAL EDUCATION: MPharm or relevant postgraduate degree
DESIRED EDUCATION: Antimicrobial Stewardship course, Infection Prevention and Control related course
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: 2 years’ experience as a Ward or Clinical Pharmacist
DESIRED EXPERIENCE: Experience in managing an Antimicrobial Stewardship Programme
REQUIRED JOB SKILLS AND KNOWLEDGE
- Antimicrobial stewardship processes and procedures
- Ethical pharmaceuticals
- Knowledge of the pharmacy and related healthcare industry
- Relevant Pharmacy legislation (e.g. Pharmacy Act; Good pharmacy practice; Medicine Control Act 101 of 1965)
- Development of pharmaceutical guidelines and protocols
- Knowledge of quality improvement methodologies
- Surgical pharmaceuticals
- Develop patient treatment plans
- Knowledge and experience working with relevant pharmacy systems (e.g. UNISOLV; AS400)
- Computer literate (Microsoft Office)
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Electrician
Closing date: 11/12/2024
Number of positions: 1
Recruiter name: Magdalena Van Der Walt
Reference number: 56082
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To provide electrical services and perform maintenance, repairs and replacements on all electrical systems, infrastructure and equipment to locality
KEY RESPONSIBILITY AREAS
Perform Technical jobs within Locality
Perform administration duties within the Technical function
Identify and mitigate Technical risks within the Locality
Coordinate work performed by on-site contractors within the Locality
Maintain client and stakeholder relations within Technical function
REQUIRED EDUCATION
Essential:
NQF level 4 Electrical qualification with compulsory subjects – Mathematics, Science or Industrial Electronics, or Electro-Technology or equivalent
Trade Test Certification: Electrical (3-phase)
Wireman’s licence (Installation Electrician 3-phase) or equivalent Namibian registration (if applicable)
Code B driver’s licence with own reliable transport
Desired: None
REQUIRED EXPERIENCE
Essential:
If registered Installation Electrician 3-phase: more than 5 years’ experience
Desired:
More than 3 years’ of Mediclinic electrical experience
REQUIRED JOB SKILLS AND KNOWLEDGE
- Electrical regulations and guides
- Fault finding and troubleshooting
- Maintenance and repair of electrical systems
- Alarm Panels, IT Networks &Communication Systems
- Heating and air conditioning systems
- Occupational Health and Safety Act
- Computer literate (Microsoft Office)
- Transformers and circuit breakers
- Autoclave
- Test equipment and devices
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
HR Practitioner: Business and Employee Enablement
Closing date: 11/12/2024
Number of positions: 1
Recruiter name: Tarryn Rhaman
Reference number: 55963
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To support a holistic human resources business and employee enablement service utilising human resources tools and services to facilitate a positive, sustainable employee experience within a value-based culture.
KEY RESPONSIBILITY AREAS
Support Business Performance through people management enablement
Facilitate Human Resources Service Delivery
Enable talent management
Support workforce and remuneration management
Coordinate employee wellness and engagement initiatives and related events
Enable transformation through fair HR practice
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Diploma in Human Resources
DESIRED EDUCATION: None
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: 5 years generalist experience in Human Resources or related environment
DESIRED EXPERIENCE: None
REQUIRED JOB SKILLS AND KNOWLEDGE
- Onboarding and Probation Management
- Performance Management
- Event coordination and initiative facilitation
- One to one facilitation skills
- Human Resources policies and procedures
- Recruitment and selection
- Workforce Management systems and application
- People Management practices
- Computer literate (Microsoft Office)
- Employee benefits and remuneration policies
- Transformation fair practices
- HR Service Delivery insight and application
- Shared Services processes
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Group Business Systems Intern
Closing date: 10/01/2025
Number of positions: 1
Recruiter name: Gaylin Daniels
Reference number: 50338
Workplace Type: On-site
Students
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To support the transformation of the business through the implementation and support of HR systems and processes across Mediclinic’s three operating divisions.
KEY RESPONSIBILITY AREAS
- Project Implementation Support
- General Administration
- Create and maintain training material and facilitation
- Identify and test Success factors system configuration (Basic Testing)
- Systems Support
- Continuous Improvement and Quality Management
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE
- N/A
DESIRED EXPERIENCE
- 1-2 years in HR systems field
REQUIRED EDUCATION
ESSENTIAL EDUCATION
- Bachelor’s degree
- Computer literacy
DESIRED EDUCATION
- Tertiary qualification: Degree in HR, Industrial Psychology, Information Systems, Business Management or a closely related qualification
REQUIRED JOB SKILLS AND KNOWLEDGE
- Ability to work independently
- Able to take initiative
- Able to work under pressure
- Aptitude for information systems and working with business processes
- Attention to detail
- Computer literate: Microsoft Office (Word, Excel, Outlook)
- Cultural sensitivity
- Problem solving skills
- Structured / Conscientious
- Technical insight
- Time Management
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Group Services, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
All the best with your applications.
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