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Assistant Store Manager- Clicks Mooi river – Potchefstroom
Listing reference: click_018818
Listing status: Online
Apply by: 26 December 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Potchefstroom
Contract: Permanent
Remuneration: Market Related
EE position: No
About our company
Clicks Grou
Introduction
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.​
We are committed to the principles of Employment Equity.
Pharmacist – Clicks Wolmaransstad
Listing reference: click_018824
Listing status: Online
Apply by: 27 December 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Dispensing/Pharmacy
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Grou
Introduction
To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Following instructions and Procedures
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
- 45hrs 6days
Kindly note that only applicants who meet the requirements will be contacted.
We are committed to the principles of Employment Equity.
Pharmacist Assistant QPB – Clicks Letlhabile Mall
Listing reference: click_018823
Listing status: Online
Apply by: 26 December 2024
Position summary
Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Brits
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Grou
Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company’s Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job description
Job Objectives:
Responsibilities
· Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
· Administration of scripts and or any other claiming/capturing related procedure
· Accurate and complete handling of all profiles worked on
· Interact with health care professionals where needed
· Problem solving and follow up of queries
Duties
· Interact with customers via telephone or other means regarding medication and Healthcare Services
· Accurate capturing of scripts received at the Central Pharmacy centre
· Handling of queries regarding prescriptions
· Patient Profile management
· Assist with Chronic authorizations
· Liaison with all other departments
· Ad hoc requirements as per operational requirements
Knowledge:
· Product knowledge (including OTC)
· SAPC and relevant legal knowledge
· Sound knowledge of the chronic authorization process and procedures
· Customer service orientated
· Ethical working practice and compliance
Skills:
· Computer literacy (MS Office)
· Customer service orientated
· Team Player
· Integrity
· Accuracy and attention to detail
· Computer literacy (MS Office)
· Must be bilingual (with English being one of the requirements
· Must be able to work with patients and be adaptable to assist with various departmental duties
· Be able to use initiative in order to provide patient satisfaction
· Effective time management skills
· Adaptability
· Positive attitude
· Be able to work under pressure
Competencies:
Essential
· Adhering to Principles and Values
· Working with People
Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
· Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
· Further Education and Training Certificate Pharmacist Assistance (Essential)
Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Pharmacy Manager – Clicks Lichtenburg Sanlam
Listing reference: click_018801
Listing status: Online
Apply by: 25 December 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutic
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Grou
Introduction
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
Essential: Minimum 2 years’ experience post community service year
Essential: Minimum 1 year People Management experience
Essential: Registration as Responsible Pharmacist with SAPC
Desirable: Retail Pharmacy experience
Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Pharmacist – Clicks Lichtenburg Sanlam
Listing reference: click_018800
Listing status: Online
Apply by: 25 December 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Grou
Introduction
The Pharmacist is responsible for providing high standards of pharmaceutical care and dispensary services in accordance with Good Pharmacy Practice as well as certain aspects related to stock and financial management of the pharmacy
Job description
- High standards of pharmaceutical service and care
- Provision of advice and pharmacy-initiated therapy
- Scheduled substance and dispensary stock control
- Efficient dispensary administration and management
- Accurate and safe dispensing of medication
- High standards of housekeeping and merchandise display
- Financial management and operational viability
- Training and development of Pharmacist Assistants and Pharmacist Interns
- Staff management and resource planning
- Ad hoc responsibilities as required to support the operational requirements of the pharmacy
Minimum requirements
Qualifications and Experience:
- B Pharm
- Internship
- Community Service
Skills, Abilities and Job Related Knowledge:
- SAPC and relevant legal knowledge
- Customer service orientated
- Effective patient care
- Professional counselling
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- IT Business Operating Systems
- Financial Management
- MS Office
- Tutorship and Coaching
- Team Player
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following instructions and Procedures
- Relating and Networking
Kindly note that only applicants who meet the requirements will be contacted.
We are committed to the principles of Employment Equity.
Pharmacy Manager – Clicks City Mall
Listing reference: click_018802
Listing status: Online
Apply by: 25 December 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutic
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Grou
Introduction
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
Essential: Minimum 2 years’ experience post community service year
Essential: Minimum 1 year People Management experience
Essential: Registration as Responsible Pharmacist with SAPC
Desirable: Retail Pharmacy experience
Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
All the best with your applications
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