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Group Technical Manager – Nashua Upington
JOB VACANCY
| Job Title | Group Technical Manager |
| Reporting line | Director |
| Location/Franchise | Upington |
JOB PURPOSE
Nashua herewith invites all interested applicants to apply for the position of Technical Manager at Nashua Upington office located in the Northen Cape. Oversees the technical departments of all branches of Bomika Pro (Pty) Ltd (Upington, Kathu & Vryburg).
Requirements
ExperienceandQualificationsRequired:
- 10 years relevant Office Automation Technical experience.
- Managerial experience of at least 5 years.
- Nashua business related operations experience will be an advantage.
- Fully compliant in terms of IT Networking with N+ certification.
- Fully compliant in terms of CompTia A+.
- Fully compliant in terms of PDI+.
- Fully Computer literate (Microsoft Office).
- Valid driver’s license and own reliable transport.
Duties & Responsibilities
- Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance.
- Identify maintenance risks on Client’s equipment.
- Ensure optimum utilization of available resources in various maintenance works.
- Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
- Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instructions.
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered.
- Manage back-to-back CSA agreements with customers.
- Assist in the management of technical projects and provide technical support, where applicable.
- Demonstrate and instil effective adherence to processes on infrastructure maintenance.
- Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.
- Assist all technical staff members with problematic equipment in the field.
- Manage and effective Preventive Maintenance Program.
- Assisting the Field Supervisors in all QMS related issues.
- Maintaining the Quality Management Systems policies and procedures of the technical department.
- Maintain the Nashua Partner Program in respect of the technical department.
- Manage operations within allocated budget.
- Manage boot stock and all other parts required on a month-to-month basis.
- Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support, and feedback.
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure.
- Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
- Maintain a comprehensive and up to date knowledge of all products and technologies through attending training programs and regular review of technical documents.
- Responsible for training, coaching, mentoring & development of all technical staff – KPI requirements.
Skills and Attributes
- Well presented, punctual with excellent communication skills
- Self-driven, motivated, innovative and a team player
- Excellent Communication Skills on all levels, telephonic and face to face customer relations skills / presentable / self-motivated.
- Excellent Presentation, Planning, and organizational skills.
- Initiative/proactivity.
- Deadline driven & highly motivated.
- Stress tolerant.
- Excellent written and oral communication.
- Customer focused.
- Negotiation skills.
- Analytical skills.
- Planning/scheduling/objective setting.
- Teamwork & Relationship building.
- Interactive reasoning.
Other Assignments
- Attend required Nashua Product Training both online and classroom
Working Conditions
- Monday to Thursdays 08:00am to 17:00
- Fridays 08:00 to 16:00
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
Sales Executive – Nashua Upington
JOB VACANCY
| Job Title | Sales Executive |
| Reporting line | Sales Manager |
| Location/Franchise | Upington |
JOB PURPOSE
Sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them. The must maintain relationships with current clients and build and maintain relationships with new clients.
Requirements
ExperienceandQualificationsRequired:
- Grade 12 / NQF Level 4
- 2 – 3 years’ sales experience in IT / Office Automation industry.
- Valid driver’s license and own reliable transport is essential.
- Own Cell phone.
- Fully computer literate.
Duties & Responsibilities
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Make telephone calls and in-person visits to prospective customers including presentations.
- Research sources for developing prospective customers and for information to determine their potential.
- Develop clear and effective written proposals/quotations for prospective customers according to company standards.
- Analyse the territory/market’s potential and determine the value of existing and prospective customer’s value to the company.
- Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Maintain and update iNForm daily with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on Inform.
- Develop and maintain existing base.
- Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.
- Achieve 100% of monthly / annual sales targets.
- Achieve growth and account penetration within the assigned territory and market segment by effectively selling the company’s products and/or related services
- Manage accurate forecast commitments and pipeline as well as develop new prospects.
- Cross-sell all lines of business to existing/potential customers and assist them in selecting those best suited to their needs
Skills and Attributes
- Excellent telephonic and face to face customer skills.
- Presentable.
- Excellent presentation, planning, and organizational skills.
- Self-driven, motivated, innovative and a team player.
Other Assignments
- Attend required Nashua Product Training both online and classroom
Working Conditions
- Monday to Thursdays 08:00am to 17:00
- Fridays 08:00 to 16:00
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
Receptionist – Nashua Upington
JOB VACANCY
| Job Title | Receptionist |
| Reporting line | Director |
| Location/Franchise | Upington |
JOB PURPOSE
Front desk and administration duties.
Requirements
ExperienceandQualificationsRequired:
- Grade 12 Certificate.
- Proficient with MS Outlook and Excel.
- Minimum of 2 years’ reception and switchboard experience essential.
- Proficient in both Afrikaans and English.
- Own transport and a valid drivers’ license will be advantageous.
Duties & Responsibilities
- Excellent telephone etiquette.
- Effective reception services to support office operations
- Administration and management of incoming & outgoing mail
- Organisation of frontline desk and reception area
- Administration that is overflowing from other departments
- Maintaining the telephone management system
- Meter readings monthly
- Any ad hoc tasks as instructed and required by the manager
Skills and Attributes
- Excellent telephone etiquette.
- Professional presentation and neat image and appearance.
Other Assignments
Working Conditions
- Monday to Thursdays 08:00am to 17:00
- Fridays 08:00 to 16:00
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
Sales Executive – Nashua Vryburg
JOB VACANCY
| Job Title | Sales Executive |
| Reporting line | Sales Manager |
| Location/Franchise | Vryburg |
JOB PURPOSE
Sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them. The sales executive must maintain relationships with current clients and build and maintain relationships with new clients.
Requirements
ExperienceandQualificationsRequired:
- Grade 12 / NQF Level 4
- 2 – 3 years’ sales experience in IT / Office Automation industry.
- Valid driver’s license and own reliable transport is essential.
- Own Cell phone.
Duties & Responsibilities
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Make telephone calls and in-person visits to prospective customers including presentations.
- Research sources for developing prospective customers and for information to determine their potential.
- Develop clear and effective written proposals/quotations for prospective customers according to company standards.
- Analyse the territory/market’s potential and determine the value of existing and prospective customer’s value to the company.
- Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Maintain and update iNForm daily with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on Inform.
- Develop and maintain existing base.
- Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.
- Achieve 100% of monthly / annual sales targets.
- Achieve growth and account penetration within the assigned territory and market segment by effectively selling the company’s products and/or related services.
- Manage accurate forecast commitments and pipeline as well as develop new prospects.
- Cross-sell all lines of business to existing/potential customers and assist them in selecting those best suited to their needs.
Skills and Attributes
- Fully computer literate.
- Excellent telephonic and face to face customer skills.
- Presentable.
- Excellent presentation, planning, and organizational skills.
- Self-driven, motivated, innovative and a team player.
Other Assignments
- Attend required Nashua Product Training both online and classroom
Working Conditions
- Monday to Thursdays 08:00 to 17:00
- Fridays 08:00 to 16:00
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
Sales Executive – Nashua Kathu
JOB VACANCY
| Job Title | Sales Executive |
| Reporting line | Sales Manager |
| Location/Franchise | Kathu |
JOB PURPOSE
Sales executive is responsible for helping build up the business by identifying new business prospects and selling solutions to them. The must maintain relationships with current clients and build and maintain relationships with new clients.
Requirements
ExperienceandQualificationsRequired:
- Grade 12 / NQF Level 4
- 2 – 3 years’ sales experience in IT / Office Automation industry.
- Fully computer literate.
- Valid driver’s license and own reliable transport is essential.
- Own Cell phone.
Duties & Responsibilities
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Make telephone calls and in-person visits to prospective customers including presentations.
- Research sources for developing prospective customers and for information to determine their potential.
- Develop clear and effective written proposals/quotations for prospective customers according to company standards.
- Analyse the territory/market’s potential and determine the value of existing and prospective customer’s value to the company.
- Plan and organize personal sales strategy by maximizing the return on time investment for the territory/segment.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Maintain and update iNForm daily with diary entries, prospect sheets, quotes, lost order sheet, sales activity sheets and keep a proper pipeline / Report accurately on sales activities on Inform.
- Develop and maintain existing base.
- Ensure all contracts and other documentation are completed correctly and all the required documentation is submitted to the sales coordinator to process the deals.
- Achieve 100% of monthly / annual sales targets.
- Achieve growth and account penetration within the assigned territory and market segment by effectively selling the company’s products and/or related services
- Manage accurate forecast commitments and pipeline as well as develop new prospects.
- Cross-sell all lines of business to existing/potential customers and assist them in selecting those best suited to their needs
Skills and Attributes
- Excellent telephonic and face to face customer skills.
- Presentable.
- Excellent presentation, planning, and organizational skills.
- Self-driven, motivated, innovative and a team player.
Other Assignments
- Attend required Nashua Product Training both online and classroom
Working Conditions
- Monday to Thursdays 08:00am to 17:00
- Fridays 08:00 to 16:00
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
OA Field Engineer – Nashua Kathu
JOB VACANCY
| Job Title | OA Field Engineer |
| Reporting line | Technical Manager |
| Location/Franchise | Kathu |
JOB PURPOSE
The position is responsible for the service and maintenance of office automation equipment and service calls with in Nashua Kathu and its service areas.
Requirements
ExperienceandQualificationsRequired:
- Grade 12/Matric.
- MS office.
- At least 1 to 2 years’ experience in this field / experience for longer will be advantageous.
- Prepared to work overtime, attend training sessions over weekends from time to time as well as meetings as and when required.
- Must always have a roadworthy/reliable vehicle as well as a valid drivers’ licence to perform duties in the field. Completed iLearn development areas will be advantageous.
Duties & Responsibilities
- Service and maintain equipment in the Nashua service base.
- Ensure that Customer downtime is always kept to a minimum.
- Ensure that Customer Uptime and capabilities are at full potential.
- Ensure that service call is always done and completed cost-efficiently.
- Ensure that part, Toner, and other service deliveries reach maximum life expectancy.
- Keep service call-out records up to date by completing all service calls on the workwide app.
- Ensure that preventative maintenance is completed and scheduled as per the requirements.
- Take responsibility for all stock allocated to the technician.
- Ensure that awaiting spares call-outs are done as soon as the part is available.
- To follow the correct procedure when retrieving a call and when a call is completed within the Workwide system.
- Fully install, MFP, (if required) and supply training to the customer on new Products.
- To ensure that the Service Coordinator is given accurate information relating to service calls and installations.
- To complete all necessary paperwork relating to your job and to ensure that it is presented in a decent manner and on time.
- Must be open and willing to be cross trained over all technical lines of business to promote better productivity and to provide assistance if needed.
- To keep the Technical Manager informed on problems relating to your job, either technical or customer, and to maintain an awareness of the customer’s needs.
Skills and Attributes
-
- Accuracy, attention to detail, proactive, self-starter and neat.
- Punctual, honest, hardworking, loyal and dedicated to client service.
- Excellent communication and writing skills.
- Ability to work in a team as well as on your own.
- Must be able to work within the framework of deadlines and be able to complete task within these time constraints.
Other Assignments
-
- Prepared to work overtime, attend training sessions over weekends from time to time as well as meetings as and when required.
- Must have a roadworthy/reliable vehicle as well as a valid drivers’ license at all times to perform duties in the field.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to hr.upt@nashuanc.co.za by no later than 31st December 2024.
Shouldyounothearfromus2weeksaftertheclosuredate,pleasetakeitthatyour application has not been successful.
** The shortlisting- and interview process will be in line with our Employment Equity and Transformation strategy**
Solutions & Connectivity Manager – Nashua West Rand
JOB VACANCY
| Job Title | Solutions & Connectivity Manager |
| Reporting line | General Technical Manager |
| Location/Franchise | West Rand |
JOB PURPOSE
Responsible for providing support for all aspects of the day-to-day operation of the business, this includes, but is not limited to Network, Server, Software, Access Control, CCTV and Voice and Data infrastructure.
Requirements
Experience and Qualifications Required:
- Grade12 Matric
- A+, N+ will be a definite advantage.
- Software – Print management support, Docuware / Laserfiche
- Microsoft Azure and/or working in Microsoft server environment.
- Understanding of IP networks, Routing & Switching
- Experience Office Automation, Network, Software, Access Control, CCTV and Voice and Data Infrastructure.
- Good Communication Skill
- Proficient in Microsoft Office Suite
- Must be able to work under pressure.
- Must have a valid driver’s licence and own reliable transport.
- Well dressed and presentable
- Valid cv and references
Key Duties & Responsibilities
- Implementing and Coordinating resources
- Able to action and report on outcome/feedback.
- Critical Thinking Skills
- Assessing and evaluating information
- Planning and Co-ordination skills
- Decisions making skills.
- Developing relationships
- Analytical thinking
- Results Orientated
SKILLS AND ATTRIBUTES
- Client Relationship Management: Build and maintain strong relationships with clients. Understand their unique needs and provide tailored recommendations.
- Product Expertise
- Needs Assessment: Conduct thorough assessments of client requirements to ensure they receive the right products in the right quantities. Identify opportunities for cost savings and efficiency improvements.
- Customer Service Excellence: Provide exceptional customer service throughout the solutions process. Resolve any issues promptly and professionally to ensure customer satisfaction.
Working Conditions
- Working hours are 08h00 to 16h30, Monday to Friday
- Customer visitations as and when required.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to annemarie@nashuawrd.co.za by no later than 15/01/2025.
Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.
All the best with your applications
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