SARS Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Debt Collector – Tax (Fixed Term Contract)

Job Title:                           Debt Collector – Tax (Fixed-Term Contract)

Position Reports to:       Manager: Debt Management

Division:                           High Wealth Individual (HWI)

Location:                          National

Advert Closing Date:     31 January 2025

About the Position

SARS is seeking to employ highly skilled, experienced, results driven, self-motivated functional specialist Debt collection with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. The successful candidates will need to have experience in planning, managing, and monitoring the implementation of debt collection activities and end-to-end processes, by managing the operational activities of the team and ensure that the team meets its target within the set quality, turnaround time and productivity norms, to deliver on approved operational plans and to continuously enhance service delivery. The successful candidates will need to have experience and responsible for Final Demand procedures, Court Judgements, Warrant of Execution, and Placing of Liens, Personal liability, interpretation of interpleader notices, Business Rescue processes and the value chain of debt recovery procedures

Job Purpose

To enforce the collection of debt from enforcement cases in the High Wealth Individuals unit, escalated outstanding returns cases to ensure compliance to various tax types.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advanced Certificate (NQF 6) and 2-3 years  Tax Debt Collection and or Tax Audit experience.

OR

• Senior Certificate (NQF 4) and 5 years Tax Debt Collection and or Tax Audit experience.

Minimum Functional Requirements

Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ration analysis and interpretation).

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation. 
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks. 
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. 
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change. 
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions. 
• Correctly apply applicable legislation, including among other policies, procedures, and SOPs in the delivery of work outputs.
• Conduct Pre-assessment profile of the taxpayer including related /connected parties/linked entities and determine any risks to SARS
• Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
• Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders
• Compile collection input report to cases to be presented to the Large Assessments Committees/National Appeals Committees
• Execute all necessary legal enforcement collection actions within the framework of TAA and Companies Act for all tax types as selected
• Profile, Analyse, Prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.   
• Analyse, Negotiate, Prepare and Present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
• Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full. 
• Conduct physical verification and evaluation of moveable and immovable assets
• Receive and process a motivation in favour or against the business rescue plans and present the case to the relevant committee for approval or refer for Specialisation.
• Monitor legislation compliance throughout the Business Rescue processes and ensure payments received. 
• Collate all the necessary documentation for applications for liquidation /sequestration and upload for case coding and refer where necessary for Specialisation.
• Attend all internal and external stakeholder meetings including creditors meetings, attend court proceedings, Tax enquiry etc  
• Reduce the debt book through adjustment and Write-Offs as approved by the relevant Committee.
• Analyse liquidations plans/Sequestrations applications/Business Rescue plans/Trusts/other creditors that can be held liable for the debt and make motivation for further enforcement action
• Initiate and Execute enforcement actions to secure highest return for SARS
• Prepare a motivation in favour or against the enforcement actions, highlight the risks to the organisation and present the case to the relevant committees for approval.
• Participate in debt collection from high-risk projects as selected by Audit and Investigations.
• Identify any taxpayer assets that may be in foreign countries and refer debt collection process for International Recovery.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. 

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Debt Management
• Efficiency improvement
• Execute, Implement and Follow-Through
• Functional Policies and Procedures
• Legal Compliance
• Negotiating Skills
• Report
• Risk and Compliance
• Risk Awareness
• Risk Knowledge
• Standard Operating Procedures Compliance
• Tax Knowledge
• Verbal Communication

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, Pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Auditor I

Job Title:                           Auditor I (Compliance) X2
                                           Auditor I (Estates) X2
Position Reports to:       Operations Manager: Audit   

Division:                           Taxpayer Engagement         

Location:                          Bloemfontein

Advert Closing Date:     17 January 2025

About the Position

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

1. Provide Clarity & Certainty of tax obligations.
2. Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
3. Detect Taxpayers and Traders who do not comply and make noncompliance hard

and costly.

4. Develop a high performing, diverse, agile, and engaged workforce towards higher value knowledge and service work.
5. Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
6. Modernise our systems to provide digital & streamlined services.
7. Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
8. Work with and through Stakeholders to improve the tax system.
9. Build public trust and confidence in the tax administration system.

The capable and highly skilled individuals we need to join us on this exciting journey are Auditors based in Tax Verifications and Management of Focuses Segments (Estates) in the Standard Operations area.

SARS is looking for skilled and experienced Auditors with a background in auditing, within a tax environment. They must be able to work independently, provide opinions and report to Management on risks. Proven experience with the administration of deceased and insolvent estates will be a distinct advantage.

Job Purpose

To conduct standard audits or verification on a risk profile basis to ensure compliance.

Education and Experience

Minimum Qualification & Experience Required

National Diploma/Advanced Certificate (NQF 6) in Audit and/or the Administration of Estates AND 2-3 years’ experience in Tax Audits and/or Administration of Estates, of which 1-2 years at knowledge worker level.

#Alternative

Senior Certificate [NQF 4] AND 5 years’ experience in Tax Audits and/or Administration of Estates.

Job Outputs:

Process

• Be informed on related acts, legislation and regulations that might impact on own work.
• Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
• Conduct standard [limited scope] audits to ensure compliance with the relevant acts.
• Plan and organise own work tasks within area of work.
• Prepare and present submissions to interest and penalty committee.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOP’s in the delivery of work output.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop productive working relationships with team members, Ops Managers, and key role players in the business to support contracted work outputs.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Fairness and Transparency
• Analytical thinking
• Accountability
• Conceptual ability
• Organisational awareness
• Trust
• Respect
• Attention to detail
• Commitment to continuous learning
• Building sustainability
• Honesty and Integrity
• Teamwork

Technical competencies

• Reporting
• Functional Policies and procedures
• Financial Accounting
• Operational Audit
• Business Knowledge
• Efficiency improvement

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist: Audit x 2 

Job Title:                     Specialist:  Audit (Syndicated Tax and Customs Crime Division -Illicit Economic Activity (Tax))

Position Reports to:    Manager:  Audit        

Division:                      Service & Delivery Centralized

Location:                      Cape Town X2

Advert Closing Date: 17 January 2025

Wanted

SARS is looking for a highly skilled, experienced, results driven, self-directed Specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. S/he will be responsible to provide advice and guidance in the execution of audits/investigations and independently plan and conduct highly complex audits/investigations across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements. An Honours degree in Accounting/Tax or related studies, registration as a CA(SA), a M Comm (Tax) or LLB would be advantageous.

Job Purpose

To provide advice and guidance in the execution of audits/investigations and independently plan and conduct highly complex audits/investigations across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements. Drive delivery against the audit’s/ investigation’s/project’s planning, performance, documentation, and elements of reporting.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma in Accounting/Audit/Taxation (NQF 7) or equivalent and 8-10 years’ experience in Tax Audit/Financial Forensic Investigations, with 3-4 years at operational specialist level.

OR

Senior Certificate (NQF 4) and 15 years’ experience in Tax Audit/ Financial Forensic Investigations, with 3-4 years at operational specialist level.

Job Outputs:

Process

• Independently plan and conduct highly complex audits/investigations across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Provide specialist advice and guidance specific to a complex project and or professional discipline (different tax types).
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation
• To raise impactful/credible assessments in order to collect revenue
• Detecting and deterring non-compliance and influence and enforce compliance with tax legislation by conducting effective, efficient, and quality audits/investigations.
• To lead investigations of medium to complex in nature, serve as a witness when required in compliance with all legislative requirements.
• Conduct audits/investigations (plan, execute, finalize) of a high standard in which policies, standards, procedures, and legislation were correctly applied
• Timely completion of audits/investigations and disputes aligned to the SARS service charter
• Assist in the debt collection by providing information to ensure efficient and effective collection of all cases in which additional audit assessments were raised
• Develop productive relationships with team members and stakeholders to drive collective performance.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

• Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Honesty and Integrity
• Trust
• Respect 
• Problem Solving and Analysis
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Drive for Results
• Expertise in Content

Technical competencies

• Functional Policies and Procedures
• Reporting
• Data Collection and Analysis
• Efficiency improvement
• Quality Orientation
• Problem Solving and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification
• Decisiveness
• Financial Accounting

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Auditor III

Position Reports to:     Manager: Audit         

Division:                         Service & Delivery Centralized

Location:                        Alberton

Advert Closing Date:   17 January 2025

Wanted

SARS is looking for a highly skilled, experienced, and results-driven Auditor/Forensic investigator with sound judgement and strong business acumen who will contribute towards fulfilling our higher purpose and living our service orientation. S/he will be responsible for independently planning and conducting audits/forensic investigations of a complex nature, across multiple tax types, over multiple tax periods, and with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.

Job Purpose

To independently plan and conduct complex audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree / Advanced Diploma in Audit, Accounting and Taxation (NQF 7) AND 5-7 years’ experience in an Audit, Tax and/or Forensic Investigations environment, of which 2-3 years are ideally at functional specialist level

OR

• Senior Certificate (NQF 4) AND 10 years related experience in an Audit, Tax and/or Forensic Investigations environment

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job to perform contracted work outputs and report on and escalate any shortfalls.
• Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
• Plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Timely completion of audits/investigations and disputes aligned to the SARS service charter
• To raise impactful/credible assessments in order to collect revenue
• Ability to effectively work with a team, technical contribution and to achieve team goals.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural Competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Honesty and Integrity
• Trust
• Respect 
• Problem Solving and Analysis
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Drive for Results
• Persuasion ability

Technical Competencies

• Functional Policies and Procedures
• Reporting
• Analysis and Interpretation of Financial Statement
• Business Knowledge
• Efficiency improvement
• Audit Methodology
• Quality Orientation
• Customer Orientation
• Customer Liaison
• Problem Solving and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Forensic Investigator III x 3

Job Title:                      Operational Specialist: Tactical Analysis Investigation (Syndicated Tax Customs Crime Division – Tactical Analysis Investigations  )

Position Reports to:   Senior Manager: Investigations )      

Division:                      Service & Delivery Centralized

Location:                     Head Office X2 Durban X1

Advert Closing Date: 17 January 2025

About the Position

If you are a motivated, self-starter with an enquiring mind, in need of a challenging career within the investigation’s environment, we need you. As an investigator, with extensive experience within tax fraud detection and prevention environment, from a tax and customs perspective he/she should be able to work within a high-performing team or independently without supervision, to plan, coordinate and conduct financial investigations, while being able to liaise both within and outside of SARS with relevant individuals and structures. S/he should be an inspiring leader with the ability to build and work with great teams, continuously pushes the envelope, and have the burning desire to change and leave the world as a better place. Executed effectively, this role will create the capability within SARS to detect taxpayers and traders who do not comply, making non-compliance hard and costly.

Job Purpose

The main purpose of this role is to conduct complex investigations to identify and prevent illicit financial activities to neutralize tax and customs-related offences. The aim of this role is to detect and neutralize activities by taxpayers and traders who choose to be non-compliant or behave criminally towards SARS in respect of all tax types, while working closely with internal and external stakeholders and partners.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF 7) in Forensic Investigations, Policing, Fraud Investigations, Taxation, Auditing, or related formal studies is an added advantage AND 5-7 years’ relevant experience in Forensic Investigation of Criminal and Illicit Trade, of which 2-3 years ideally at functional specialist level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years’ experience in an Investigator Role

Minimum Functional Requirements

Job Outputs

Process

• Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS.
• Prepare accurate links and or association diagrams to explain the relationships between individuals, activities, premises etc. to investigators.
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
• Liaise with Law Enforcement agencies in relation to specific investigations and with third parties regarding information/evidence.
• Plan and implement action necessary to conduct full scope investigations without supervision.
• Work independently on all cases and supervise others.
• Hand over a completed case docket with evidence to the SAPS to enable registration and processing of the case.
• Appears as a specialist witness in court and attend to court proceedings as and when required.
• Determine offences and recommend appropriate punitive actions according to the relevant legislation.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Liaise with informers and possible witnesses in order to gather information in connection with tax evasion.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Criminal Investigation
• Search and Seizure
• Reporting
• Business Knowledge
• Efficiency improvement
• Investigative Skills

Compliance Competency

• GOC Confidential
• ADJECTIVE LAW 4
• SUBSTANTIVE LAW 1
• Collection and preservation of evidence and the chain of custody (Investigations)
• Interviewing and interrogation (Investigations)
• Testify in formal and criminal proceedings
• Investigative reporting

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Senior Legal Debt Collector 

Position Reports to:    Manager: Debt Management

Division:                        Taxpayer Engagement         

Location:                       Alberton x 1

Advert Closing Date:  17 January 2025

About the Position

If you are a motivated, self-starter with an enquiring mind, in need of a challenging career within the debt management environment, we need you. As Senior Legal Debt Collector, with extensive experience within tax environment, he/she should be able to work within a high-performing team or independently without supervision, SARS is looking for a highly skilled, experienced, results driven, self-directed Senior Legal Debt Collector to provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by processing allocated complex debt cases within specific turnaround time applying advanced financial analysis in line with relevant policies and procedures, in order to continuously enhance service delivery.

Job Purpose

To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by processing allocated complex debt cases within specific turnaround time applying advanced financial analysis in line with relevant policies and procedures, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Minimum Functional Requirements

• Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in a Debt Management environment, of which 2-3 years ideally at functional specialist.

OR

• Senior Certificate (NQF 4) AND 10 years Debt Management experience.

Job Outputs:

Process

• Analyse & interpret all applicable financial statements, reports, and or liquidation & distribution accounts & make the necessary recommendations.

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Plan and conduct complex and high value debt management cases within a project environment and finalise all legal steps.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Fairness & Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Stakeholder Engagement and Management
• Problem solving and Analysis
• Honesty & Integrity
• Attention to Detail
• Trust
• Respect
• Persuading and Influencing
• Customer Relationship Management
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical Competencies

• Functional Policies and Procedures
• Reporting
• Financial Analysis and Reporting
• Tax Knowledge
• Legal Compliance
• Negotiating skills
• Efficiency improvement
• Written Communication
• Verbal Communication
• Business Knowledge
• Debt Management

Compliance Competency

• Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Senior Test Analyst x3

Job Title:                       Senior Test Analyst x3

Position Reports to:   Manager: System Qualification and Testing  

Division:                       Design and Enabling         

Location:                      Head Office

Advert Closing Date: 17 January 2025

About the Position

SARS is looking for a dynamic individual who is highly skilled, suitably experienced and results-driven in the Information Technology Software Testing environment. The individual must be passionate about quality to ensure end-user satisfaction is reached to meaningfully contribute towards our higher purpose and service delivery to align with the SARS strategic objectives. The applicant will participate in the software development process and will be responsible for the test analysis.  This well-seasoned, proactive and energetic applicant will be required to take the initiative to ensure that the software meets high standards of quality.

Job Purpose

The primary purpose of the Senior Test Analyst is to analyse project specification documentation and to utilize the results thereof to create a set of testing capital to be used for the testing of a software system and its related processes. In addition, project team resource management and coordination activities in delivering testing outcomes form part of this job in accordance with the SARS standards.  

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in a Computer Science / IT / Information Systems / Engineering AND 5 years’ experience in a testing environment and must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced).

#ALTERNATIVE

Senior Certificate (NQF 4) AND must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced) and minimum of 10 years’ experience in software testing environment.

Minimum Functional Requirements

Software testing – Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

Job Outputs:

Process

• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Actively coordinate testing resources and Testing process activities and milestones across the Testing lifecycle.
• Ensure Testing resources execute Test cases and manage daily priorities and workload allocation according to priorities and skills base involved with project.
• Reporting – qualitative and quantitative on project progress across multiple dimensions to ensure successful delivery of project and management visibility.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
• Ongoing collaboration and relationship building with various stakeholders and executives from various operational domains of the organisation to enable project delivery.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning   
• Conceptual Ability
• Customer Service  
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Acumen  
• Business Knowledge 
• Computer Literacy 
• Effective Business Communication  
• Efficiency improvement  
• Execute, Implement & Follow Through
• Functional Analysis and UAT
• Functional Policies and Procedures
• Plan and Conduct Meetings
• Problem Analysis and Judgement  
• Reporting
• Schedule Adherence
• Standard operating procedure compliance  
• System Thinking 
• Testing Software       

Compliance Competency

• Quality Management (IT)   
• Ability to work under pressure  
• Business Analysis Tech (IT)
• Facilitation Skills  
• GOC Confidential 
• Have a sense of urgency  
• Project Management Processes (IT)Aware
• Resource Allocation (IT)   
• Software Metrics (IT)
• Structured Reviews (IT)
• Systems Qualification and Testing  
• Tact and Diplomacy   

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Ops Specialist: Exchange Of Information

Position Reports to:    Manager: Exchange of Information

Division:                        Strategy Enab & Modernisation

Location:                       Head Office – Brooklyn

Advert Closing Date:   17 January 2025

About the Position

If you are passionate about exchange of information in an exciting and ever-changing environment, this position may be for you! The position is responsible to participate and facilitate in continual exchange of information processes and activities by using best demonstrated practice (BDP) from within SARS and internationally.

Job Purpose

The purpose of the Ops Specialist: Exchange of Information role is to analyse, evaluate, interpret, and integrate requests for exchange of information through the application of best demonstrated practice from within SARS and internationally as per International Agreements on exchange of information.

Education and Experience

Minimum Qualification & Experience Required

A minimum of a Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Systems/ Information Technology an or Information Science with solid experience in Information Management and Exchange of Information including Stakeholder Management AND 5 – 7 years’ experience in a similar environment with solid experience in Information Management and Exchange of Information including Stakeholder Management, of which 2 – 3 years at a technically skilled level

ALTERNATIVE #

Senior Certificate (NQF 4) with 10 years related experience in Information Management and Exchange of Information including Stakeholder Management, of which 2 – 3 years at a technically skilled level

Minimum Functional Requirements

• Information Management: Proficiency in managing and processing large volumes of data.
• Data Analysis: Ability to analyse data to identify trends, anomalies, and insights.
• Data Integration: Skills in integrating data from various sources.
• Compliance: Knowledge of relevant tax laws and regulations.
• Project Management: Planning, execution, and continuous improvement of information exchange processes.
• Facilitation: Leading workshops and focus groups.
• Stakeholder Engagement: Strong communication skills for interacting with stakeholders.
• Report Writing: Ability to generate comprehensive reports.
• Training and Support: Providing training and support on best practices.
• Analytical Skills: Identifying trends and supporting decision-making.
• Attention to Detail: Ensuring data accuracy and integrity.
• Adaptability: Ability to adapt to changing requirements.
• Collaboration: Working effectively with team members and departments.
• Innovation: Bringing innovative solutions to improve processes.

Job Outputs:

Process

• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)

• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Attend to information requests received and send to the relevant department or external stakeholders to source information.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Complete concise reports on the exchange of information subject at the request of the Competent Authority.
• Conform to SARS governance and the Exchange of Information Agreements.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draft/compile, review and distribute relevant documentation regarding deliverables.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Ensure all activities are conducted within established organisational policies and exchange of information agreements.
• Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.
• Ensure that all information is treated in a confidential manner.
• Escalates risks via appropriate channels and to the correct person.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Gather input from all parties and communicate progress on a periodic (weekly, monthly, quarterly and annually) basis.
• Identify and analyse type of information requested.
• Identify mission critical problems arising in the internal and external environment and take appropriate action. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Maintain a thorough and up to date understanding of relevant internal and external data sources for creating comprehensive profiles.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Analysis, evaluation, interpretation and integration of requests for exchange of information in line with said Agreements.
• Evaluate information in order to report suspicious non-compliance (RSN system).
• Profiling of Taxpayer behaviour and execution of EOI requests.
• Follow-up, analysis and capturing of feedback related to exchange of information requests and deliverables.
• Participation in technical exchange forums with other jurisdictions to share best practice.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

• Facilitation of the EOI process.
• Liaise with internal and external stakeholders in assessing the validity of requests for EOI.
• Refer matters for opinion where there are grey areas in Legislation on EOI.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)

• Define and influence relationships and service level agreements or Memorandums of Understanding entered into with internal and external stakeholders. (I)
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free. (I)
• Ensure effective client and stakeholder feedback processes exist and are acted on timeously.
• Facilitate and resolve queries from, and negotiations with internal and external stakeholders. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural Competencies

• Accountability (V) – Hold self and others accountable for appointed responsibilities.
• Analytical Thinking – Sees basic relationships.
• Attention to Detail – Maintains checklists.
• Commitment to Continuous Learning – Keeps current in own field of expertise.
• Fairness and Transparency (V) – Analysis and alignment.
• Honesty and Integrity (V) – Independently applies basic concepts and methods and requires coaching.
• Organisational Awareness – Utilises organisational structures, processes, procedures and practices.
• Problem Solving and Analysis – Analysis and interpretation.
• Respect (V) – Treat people with dignity and respect.
• Trust (V) – Displays commitment to organisational values and personal trust.

Technical Competencies

• Busine Reporting writing.
• Business Knowledge.
• Data Collection and Analysis
• Efficiency Improvement.
• Functional Policies and Procedures.
• Information Management.
• Knowledge Management
• Reporting

Compliance Competency

• Confidential – Security Clearance -Top Secret

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist: Information Security (AD/Exchange)

Position Reports to:   Manager: Information Security         

Division:                       Strategy Enab & Modernisation

Location:                      SARS Brooklyn

Advert Closing Date: 17 January 2025

About the Position

The Specialist: Information Security (AD/Exchange) position involves managing and administering Active Directory (AD) and Exchange. The role includes planning and implementing Exchange server deployments, configuring and managing Exchange mailbox databases, public folder databases, recipient objects, client access rules, and message transport rules.

Additionally, the specialist is responsible for maintaining and troubleshooting Active Directory, monitoring and managing AD health, and implementing and maintaining security measures to ensure the security and integrity of the organization’s email and communication systems.

Job Purpose

The job purpose is to ensure the security and integrity of the organization’s email and communication systems by implementing and maintaining robust security measures, monitoring for potential threats, and responding to security incidents

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology/ Computer Science AND 5-7 years’ experience in an IT environment of which 2-3 years ideally at functional specialist level

OR

Senior Certificate (NQF 4) AND 10 years’ experience in an IT Environment

Minimum Functional Requirements

• Management of Microsoft Exchange on premise, Exchange Online, Active Directory, Azure AD environments.
• Application of messaging best practices, including advanced email security techniques such as DKIM, DMARC, and SPF.
• Email security gateway management.
• Strong skills in PowerShell scripting for automation and management tasks.
• 3rd Level support for Outlook related server-side escalations.
• Microsoft MS-900 Azure Fundamentals certification.

Job Outputs:

Process

• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical thinking
• Accountability
• Conceptual ability
• Organizational awareness
• Honesty and Integrity

Technical competencies

• Business IT Systems
• IT Strategy and Planning
• Reporting
• Information Security Management
• Business knowledge
• Efficiency Improvement

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Data Analyst II (Data Analytics)

Job Title:                       Data Analyst II (Data Analytics)

Position Reports to:   Manager: Monitoring Analysis & Measurement

Division:                        Strategy Enab & Modernisation

Location:                       Head Office – Brooklyn

Advert Closing Date:  17 January 2025

About the Position

The purpose of the Data Analyst II role at SARS is to design, develop, and manage data infrastructure and pipelines to enable SARS to collect, store, integrate, and analyse large amounts of data efficiently and reliably. This involves managing the information life cycle, identifying and analysing information assets, and assessing business information needs to support decision-making and enhance service offerings.

Job Purpose

To design, build, and optimise systems for data collection, storage, and analytics to make data available, accessible, and secure to stakeholders.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree/Advanced Diploma (NQF 7) Information Systems, Statistics, Computer Science, or Data Science AND 5-7 years’ experience in a similar environment, of which 2-3 years at functional specialist level.

Alternative #

• Senior Certificate (NQF 4) AND 10 years related experience in a similar environment within a Data Science environment of which 2-3 years at functional specialist level.

Minimum Functional Requirements

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Intermediate knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), and programming (SQL, R, Python, etc.)
• Basic knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R, etc.)
• Intermediate (practical application) Data warehouse knowledge
• Be proficient in the application of:
  • Basic Data Migration
  • Basic Data Visualization         
  • Business Intelligence Methodologies
  • Database Knowledge
• Intermediate (practical application) Programming Skills—i.e. SQL and/or Python, R, etc.
• Microsoft skills (Proficient in)—i.e., Excel, Word, PowerPoint, etc

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision-making, and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes, and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process, including risk concerns.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• To acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation, and business modelling.
• To perform “intermediate” business analysis using various techniques, e.g., statistical analysis, explanatory and predictive modelling, and data mining.
• To design, develop and test medium- to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• To identify, analyse, and interpret trends and patterns in medium- to complex data sets based on data findings.
• Communicate the results of their analysis and findings by using medium- to complex data visualisation techniques with both internal and external customers.
• To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• To research best practices and support developing the solutions and recommendations for the current business operations
• To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation.
• Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements and reports on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Information management 
• Computer Literacy 
• Functional Policies and Procedures 
• Statistical and Mathematical Analysis Proficiency
• Business Knowledge 
• Technical Expertise
• Database Design and Management
• Data Management
• Data Collection and Analysis  
• Capacity Management
• Data Analytics
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process, and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Operations Specialist Compliance Risk (Cape Town)

Job Title:                         Compliance Risk Analyst

Position Reports to:     Ops Manager: Compliance Risk

Division:                         Taxpayer Engagement Operations

Location:                        Cape Town

Advert Closing Date:   17 January 2025

About the Position

To conduct analysis and recommend new risk profiling methods in order to active business objectives and to provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by conducting risk analysis and recommending compliance interventions, in order to continuously enhance service delivery.

Job Purpose

The Compliance Risk Analyst is responsible for identifying and analysing compliance risks, monitoring customs trader activities, and profiling high-risk cases for enforcement. This role applies data analytics to detect non-compliance patterns, potential duty and tax evasion schemes, and is responsible for recommending legal interventions. The role is also responsible for preparing detailed reports and to collaborate with other departments to develop effective compliance strategies. This role ensures that traders adhere to customs and tax laws and regulations to ensure that the integrity of the tax system is maintained and to ensures the integrity and efficiency of SARS’s duty and tax collection and compliance efforts.

Minimum Qualification & Experience Required

•          Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Tax, Accounting or Audit  AND 5-7 years’ experience within a tax compliance and risk management environment , of which 2 – 3 years at a technically skilled level.

ALTERNATIVE #

•          Senior Certificate (NQF 4) AND 10 years related experience within a tax compliance and risk management environment, of which 2 – 3 years at a technically skilled level.

Minimum Functional Requirements

•          Risk Identification and Escalation: Accurately identifying potential compliance risks and escalating issues as necessary.

•          Compliance Monitoring: Observing and engaging on possible violations of procedures and standards of conduct, and escalating where necessary.

•          Work Planning and Organization: Planning and organizing work tasks within the area of responsibility to ensure efficiency.

•          Problem Resolution: Identifying and resolving queries and problems in a timely manner, applying discretion in line with process guidelines.

•          Relationship Management: Developing and maintaining productive working relationships with peers, SARS role players, and third parties to achieve predefined objectives.

•          Specialist Input: Providing specialist input through the investigation of opportunities for operational and process improvements, product optimization, and risk mitigation.

•          Process Improvement: Planning for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.

Job Outputs:

Process

•          Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)

•          Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)

•          Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.

•          Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)

•          Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)

•          Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)

•          Execute specialist input through investigation and opportunities within the product process including risk concern.

•          Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.

•          Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)

•          Plan and organise own work tasks within area of work. (I)

•          Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)

•          Provide accurate identification of potential risk and escalate issues as required.

Governance

•          Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required.

•          Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

•          Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

•          Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

•          Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

•          Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

•          Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)

•          Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

•          Accountability

•          Analytical thinking

•          Attention to detail

•          Commitment to Continuous Learning

•          Conceptual Ability

•          Fairness and Transparency

•          Honesty and Integrity

•          Organisational Awareness

•          Problem Solving and Analysis

•          Respect

•          Trust

Technical competencies

•          Business Knowledge 

•          Data Collection and Analysis  

•          Efficiency Improvement

•          Functional Policies and Procedures

•          Governance, Ethics and Values

•          Reporting

•          Risk Knowledge

Compliance Competency

•          GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Data Analyst II (Data Analytics) X2

Job Title:                        Data Analyst II (Data Analytics) X2

Position Reports to:    Business Area Head: Third Party Data Management

Division:                         Strategy Enab & Modernisation

Location:                        Head Office – Brooklyn

Advert Closing Date:   17 January 2025

About the Position              

The purpose of the Data Analyst II role at SARS is to design, develop, and manage data infrastructure and pipelines to enable SARS to collect, store, integrate, and analyse large amounts of data efficiently and reliably. This involves managing the information life cycle, identifying and analysing information assets, and assessing business information needs to support decision-making and enhance service offerings.

Job Purpose

To design, build, and optimise systems for data collection, storage, and analytics to make data available, accessible, and secure to stakeholders.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree/Advanced Diploma (NQF 7) in Information Systems, Statistics, Computer Science, or Data Science AND 5-7 years’ experience in a similar environment within a Data Science environment, of which 2-3 years at functional specialist level.

 Alternative #

• Senior Certificate (NQF 4) AND 10 years related experience in a similar environment within a Data Science environment, of which 2-3 years at functional specialist level.

Minimum Functional Requirements               

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Intermediate knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), and programming (SQL, R, Python, etc.)
• Basic knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
• Intermediate (practical application) Data warehouse knowledge
• Be proficient in the application of:
  • Basic Data Migration
  • Basic Data Visualization         
  • Business Intelligence Methodologies
  • Database Knowledge
• Intermediate (practical application) Programming Skills – i.e. SQL and/or Python, R, etc.
• Microsoft skills (Proficient in)—i.e., Excel, Word, PowerPoint, etc

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision-making, and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Draw on your own knowledge and experience to diagnose symptoms, causes, and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process, including risk concerns.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• To acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation, and business modelling.
• To perform “intermediate” business analysis using various techniques, e.g., statistical analysis, explanatory and predictive modelling, and data mining.
• To design, develop and test medium- to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• To identify, analyse, and interpret trends and patterns in medium- to complex data sets based on data findings.
• Communicate the results of their analysis and findings by using medium- to complex data visualisation techniques with both internal and external customers.
• To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• To research best practices and support developing the solutions and recommendations for the current business operations
• To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation.
• Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Information management 
• Computer Literacy 
• Functional Policies and Procedures 
• Statistical and Mathematical Analysis Proficiency
• Business Knowledge 
• Technical Expertise
• Database Design and Management
• Data Management
• Data Collection and Analysis  
• Capacity Management
• Data Analytics
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process, and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Operations Specialist Compliance Risk Analyst (Cape Town)

Job Title:                       Compliance Risk Analyst

Position Reports to:   Ops Manager: Compliance Risk

Division:                       Taxpayer Engagement Operations

Location:                       Gauteng South 

Advert Closing Date:  17 January 2025

About the Position 

To conduct analysis and recommend new risk profiling methods in order to active business objectives and to provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by conducting risk analysis and recommending compliance interventions, in order to continuously enhance service delivery.

Job Purpose

To conduct analysis and recommend new risk profiling methods in order to active business objectives and to provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by conducting risk analysis and recommending compliance interventions, in order to continuously enhance service delivery.

Minimum Qualification & Experience Required

•          Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Tax, Accounting or Audit  AND 5-7 years’ experience within a tax compliance and risk management environment , of which 2 – 3 years at a technically skilled level.

ALTERNATIVE #

•          Senior Certificate (NQF 4) AND 10 years related experience within a tax compliance and risk management environment, of which 2 – 3 years at a technically skilled level.

Minimum Functional Requirements

•          Risk Identification and Escalation: Accurately identifying potential compliance risks and escalating issues as necessary.

•          Compliance Monitoring: Observing and engaging on possible violations of procedures and standards of conduct, and escalating where necessary.

•          Work Planning and Organization: Planning and organizing work tasks within the area of responsibility to ensure efficiency.

•          Problem Resolution: Identifying and resolving queries and problems in a timely manner, applying discretion in line with process guidelines.

•          Relationship Management: Developing and maintaining productive working relationships with peers, SARS role players, and third parties to achieve predefined objectives.

•          Specialist Input: Providing specialist input through the investigation of opportunities for operational and process improvements, product optimization, and risk mitigation.

•          Process Improvement: Planning for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives

Job Outputs:

Process

•          Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)

•          Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)

•          Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.

•          Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)

•          Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)

•          Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)

•          Execute specialist input through investigation and opportunities within the product process including risk concern.

•          Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.

•          Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)

•          Plan and organise own work tasks within area of work. (I)

•          Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)

•          Provide accurate identification of potential risk and escalate issues as required.

Governance

•          Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required.

•          Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

•          Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

•          Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

•          Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

•          Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

•          Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)

•          Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

•          Business Knowledge 

•          Data Collection and Analysis  

•          Efficiency Improvement

•          Functional Policies and Procedures

•          Governance, Ethics and Values

•          Reporting

•          Risk Knowledge

Compliance Competency

•          GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist Developer (x2)

Job Title:                       Specialist: Developer (x2)

Position Reports to:    Specialist Data Analytics 

Division:                        Taxpayer Engagement and Operations

Subdivision:                  Risk Profiling and Case Selection

Location:                       Head Office Pretoria

Advert Closing Date:  17 January 2025

About the Position 

If you are passionate about creating leading edge software in an exciting and ever-changing environment, this position may be for you! 

The position supports the Data team with regards to development needed for the various projects and tasks that they perform which is the creation of applications and web applications as well as the sourcing and automation of data sources.

Job Purpose

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery. 

Working with other teams within the larger SARS to provide optimal solutions to Risk associated problems.

Supporting the teams within EDM with development solutions to enhance and assist with the daily tasks.

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in a similar environment, of which 2-3 years ideally at Functional Specialist level

OR

Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s), see below, and 5-7 years’ experience in a similar environment.

Relevant Certification – such as or any other Technology supported by the SARS Enterprise Architecture Framework

1. Microsoft Certified Solution Developer(or similar level Microsoft certification in SQL Server) with skills in C# and large volume data processing applications.
2. Experience with SQL Server Integration Services and SSRS an advantage.

Extensive experience with large volume data processing applications.

Extensive experience with Service Orientated Architecture.

Extensive experience with cross platform and multi database technology data processing, including Microsoft SQL Server and DB2.

ALTERNATIVE
Senior Certificate (NQF 4) AND 10 years related experience
# The alternative qualifications and experience refers to internal minimum requirements

Minimum Functional Requirements

Proficient in Natural, ADABAS, z/OS & JCL or

IBM Integration Bus (IIB) or

IBM APP Connect or

B2B Integrator or

Business Process Management (BPM)

JAVA or Microsoft .net

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Keep up to date on trends and developments within Project Management, Software Development Life Cycle, supporting methodology, and the industry of the organisation.
• Apply software changes in a manner that contributes to efficient and effective service delivery and optimized quality.
• Implement initiatives relating to projects that will lead to improved processes within business.
• Utilize specialised technical specifications that will enhance operational delivery within predefined standards.
• Develop and maintain productive working relationships with peers and SARS role players to achieve business objectives.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Mentor peers and juniors employees
• Expected to be able to influence through communication plus ability to make complex decisions
• Responsible for raising and communicate issues, highlight project risks and escalate the issues for resolution where required
• Responsible for issue identification during testing and Production as well as making fixes required.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Review specification and artefacts that enable development.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge
• Computer Literacy
• Efficiency improvement
• Functional Policies and Procedures
•  IT Development
• IT Knowledge
• Reporting and Interpretation
• System Thinking 

Compliance Competency

• Application Systems (IT)
• Application Implementation (IT)

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist: Info & Data Management

Job Title:Specialist: Info & Data Management

Position Reports to:    Business Area Head: Third Party Data Management

Division:                        Strategy Enab & Modernisation

Location:                       Head Office, Brooklyn

Advert Closing Date:  17 January 2025

About the Position

To analyse and provide expert advice on information and data management processes to achieve business objectives.

Job Purpose

The job purpose of a Specialist in Information and Data Management within third-party data at SARS is to ensure the effective collection, integration, and management of third-party data. This involves analysing data to support business objectives, ensuring data quality and compliance with regulations, generating insights and reports, providing technical support and training, and continuously improving data management processes. This role is essential for enhancing tax assessments, compliance, and operational efficiency at SARS.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Systems/Statistics/Computer Science/Informatics and/or Information Technology with a solid data and reporting background AND 8–10 years experience in a data analysis and reporting environment, of which 3–4 years at a junior specialist level.

Alternative #

Senior Certificate (NQF 4) with 15 years in a data analysis and reporting environment, of which 3–4 years at a junior specialist level.

Minimum Functional Requirements

• Leadership experience – Proven experience managing teams and operations with an advantage if this was across multiple regions.
• Cultural awareness and adaptability – Ability to work effectively in diverse cultural environments and adapt to fast-paced, changing environments.
• Strategy Management – Proven experience in developing and implementing strategic plans.
• Delivery Management – proven ability to plan, execute, and deliver projects on time, within budget, and to the required quality standards.
• Performance Management – Ability to set goals, monitor progress, and evaluate performance.
• Resilience and adaptability – Ability to cope with change, ambiguity, and uncertainty.
• Collaboration and team teamwork – Ability to build and maintain effective relationships with diverse stakeholders.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, and the associated area’s practice. 
• Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation. 
• Draw on your own technical or professional expertise, knowledge, and experience to identify and recommend tactical solutions to defined problems in practice. 
• Integrate business information, compare, analyse, and produce reports to identify trends, discrepancies, and inconsistencies for decision-making purposes. 
• Optimise goal achievement through tactical strategy implementation and optimisation of practices, processes, and systems across an internal value chain. 
• Plan for value-added, continuous practice, and system improvements to deliver on objectives to enhance tactical implementation and excellence. 
• Proactively identify interconnected problems, determine their impact, and use them to develop best-fit alternatives best best-practice implementation solutions. 
• Recommend changes to optimise processes, systems, practice areas, and associated procedures and execute the implementation of change and innovation. 
• Translate top-down policy in relation to own practice area and communicate the impact to relevant stakeholders. 
• Conduct assessments and use information to advise, make recommendations, and facilitate improvement.
• Request and analyse information to generate ideas, plans, options, and recommendations to influence functional plans and/or policies.
• Undertake information gathering, research, and analysis of data within broad guidelines to produce accurate plans and/or recommendations for business issues.

Governance

• Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability. 

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job. 
• Provide specialist know-how, support, advice, and practice thought leadership in the area of expertise. 

Finance

• Implement and monitor financial control, management of costs, and corporate governance in the area of specialisation. 

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service. 
• Participate in the specialist practice community and contribute positively to organisation knowledge management. 
• Provide authoritative, specialist expertise and advice to internal and external stakeholders. 

Behavioural competencies

• Accountability 
• Analytical Thinking 
• Conceptual Ability 
• Fairness and Transparency 
• Honesty and Integrity
• Attention to Detail 
• Commitment to Continuous Learning 
• Organisational Awareness 
• Problem Solving and Analysis 
• Trust 
• Respect 

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Information Management
• Knowledge Management
• Reporting and Interpretation
• Systems Thinking
• Functional Policies and Procedures
• Research

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Junior Consultant: Legal

Position Reports to:   Junior Manager: Centralised Litigation         

Division:                      Taxpayer Engagement         

Location:                     Gauteng, Western Cape, Kwa-Zulu Natal

Advert Closing Date:  15 January 2025

About the Position

The Centralised Litigation Unit (CLU) reporting to SARS Chief Litigation Officer is responsible for defending and instituting litigation primarily but not exclusively in terms of the Tax Administration Act (TAA). In fulfilling this purpose, it is responsible for the full gamut of actions leading to litigation and continuing to end of that litigation. Inclusive of this process is the receipt, review, referral and reporting of all notices in terms of section 11(4) of the Tax Administration Act (TAA). These notices are a requirement, prior to any party instituting litigation against SARS in terms of the TAA. Further, if they are handled correctly, an opportunity for the taxpayer and SARS to amicably resolve a potential dispute without resorting to costly litigation is created. The incumbent will be responsible for supporting the Centralised Litigation Units mandate, primarily as a paralegal and will be executing this task in conjunction with SARS operational staff and Attorneys in the Litigation Unit.

Job Purpose

To provide an administrative service to the Centralised Litigation Unit as well as a paralegal service to the Unit by supporting litigation actions and litigation projects underway. Further, to support the section 11(4) process by reviewing notices relating to threatened litigation and assisting in the resolution of them. To engage with operations and ensure that these matters are being attended to and to analyse and report on these notices in a timeous manner.   

Education and Experience

NQF 6 in a relevant field & 2 years’ experience in a law firm or in-house legal practice or a tax legal environment.

Minimum Qualification & Experience Required

NQF 6 in a relevant field and 2 years’ experience in a law firm or in-house legal practice or a tax legal environment

Or

Senior Certificate (NQF 4) with 5 years related experience in a law firm or in-house legal practice or a tax legal environment, of which 1 – 2 years at a knowledge worker level.

Minimum Functional Requirements

Basic application of knowledge of law, legislation and policy

Plan and execute on tasks assigned within stipulated timeframes

Ability to conduct research and consolidate information into cohesive package

Understanding of the Litigation environment and the ability to support litigators in a pro-active manner

A high level of ethical decision making

Understanding of and appreciation for the Higher Purpose SARS strives for.

Ability to work under minimal supervision.

Job Outputs

Draft Minutes of Meetings

Prepare brief for legal practitioners

Report writing

Analysis of reports and presentation

Analyse legal documents

Understanding of the legal process

Presentation at governance committees

Administrative support for litigators

Manage s11(4) process

Process

• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialization.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOP’s in the delivery of work outputs.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Corporate Legal Services Management
• Data Collection and Analysis
• Effective Business Communication
• Efficiency Improvements
• Functional Policies and Procedures
• Legal Administration
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Legal Writing Skills
• Policy Analysis
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Criminal Investigator Level 3 

Job Title:                                Criminal Investigator Level 3

Position Reports to:            Ops Manager: Investigations

Division:                                SARS Criminal Investigations

Location:                               x2 Cape Town and X1 Gqeberha/East London 

Advert Closing Date:          20 January 2025

About the Position

SARS is looking for an individual experienced in criminal investigations, data collection/analysis and the collection and preservation of evidence. If you are able to determine trends from raw data and make sense of these data in order to aid in decision-making processes, then we need you. The suitable candidate should be able to interview witnesses and suspects; obtain relevant information from them converting that information into evidence that can be used in criminal proceedings. The candidate should also be able to write effective and accurate forensic and/or investigative reports. Executed effectively, this role will allow SARS to conduct complex criminal investigations into tax and customs offences.

Job Purpose

The aim of this role is to, inter alia, evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence. The successful applicant will be required to prepare accurate links and/or association diagrams to explain the relationships between individuals, activities, premises, etc. to investigators.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) (Accounting/Tax/ Law) AND 5-7 years’ experience in an Investigations/Auditing/ Forensic Investigation environment, of which 2-3 years at functional specialist level

 ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years’ experience in an Investigations/Auditing/Forensic Investigation environment, of which 2-3 years at functional specialist level

Job Outputs:

Process

• Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS
• Prepare accurate links and or association diagrams to explain the relationships between individuals, activities, premises etc. to investigators
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence
• Liaise with Law Enforcement agencies in relation to specific investigations and with third parties regarding information/evidence
• Plan and implement action necessary to conduct full scope investigations without supervision
• Work independently on all cases and supervise others
• Hand over a completed case docket with evidence to the SAPS to enable registration and processing of the case.
• Appears as a specialist witness in court and attend to court proceedings as and when required
• Determine offences and recommend appropriate punitive actions according to the relevant legislation.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Honesty and Integrity
• Trust
• Respect 
• Problem Solving and Analysis
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Criminal Investigation
• Search and Seizure
• Reporting
• Business Knowledge
• Efficiency improvement
• Investigative Skills

Compliance Competency

• Security Clearance: GOC Confidential
• Adjective Law 4
• Substantive law 1
• Collection and preservation of evidence and the chain of custody (Investigations)
• Interviewing and interrogation (Investigations)
• Testify in formal and criminal proceedings
• Investigative reporting

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Criminal Investigator Level 2

Job Title:                              Criminal Investigator Level 2

Position Reports to:          Operations Manager: Criminal Investigations          

Division:                              SARS Criminal Investigations 

Location:                             x2 Bloemfontein/Kimberley and x1 Gqeberha/East London

Advert Closing Date:        20 January 2025

About the Position

SARS is looking for an individual experienced in criminal investigations, data collection/analysis and the collection and preservation of evidence. If you can determine trends from raw data and make sense of these data to aid in decision-making processes, then we need you. The suitable candidate should be able to interview witnesses and suspects; obtain relevant information from them converting that information into evidence that can be used in criminal proceedings. The applicant should also be able to write effective and accurate forensic and/or investigative reports. Executive effectively, this role will allow SARS to conduct complex criminal investigations into tax and customs offences.

Job Purpose

To conduct criminal investigations, independently, into tax and customs non-compliance.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Accounting/Tax/ Law AND 3 – 4 years’ experience in Investigations/Auditing/Forensic Investigation, of which 1- 2 years is at Knowledge worker level

#Alternative

Senior Certificate (NQF 4) and 6 years’ experience in Investigations/Auditing/Forensic Investigation, of which 1- 2 years is at Knowledge worker level

Job Outputs:

Process

• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS.
• Draw conclusions about the nature and scope of suspected criminal activities and where appropriate, identify suspects and or entities involved.
• Answer enquiries related to investigation conducted and ensure correct reporting of data on cases.
• Investigate and obtain the required evidence in accordance with the MOU between SARS, NPA and SAPS.
• Understand & operate a variety of IT software applications to retrieve, compare & analyse data to produce operational & management information.
• Plan and implement action necessary to conduct full scope investigations without supervision.
• Present the various matters to the various committees as and when required, including but not limited to, pre-assessment committee, various debt committees and the objection and appeal allocation committees.
• Evaluate, collate and analyse information received from the investigator to support the various team members as and when required.
• Liaise under supervision with Law Enforcement agencies in relation to specific investigations and with third parties regarding information and or evidence.
• Obtain required information and evidence in terms of relevant legislation, policies and procedures, under limited supervision.
• Draw conclusions about the nature and scope of suspected criminal activities and where appropriate, identify suspects and or entities involved.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations

Behavioural competencies

• Fairness and Transparency
• Analytical thinking
• Working with others
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Problem Solving and Analysis
• Conceptual Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness

Technical competencies

• Functional Policies and Procedures
• Search and Seizure
• Reporting
• Business Knowledge
• Efficiency improvement
• Criminal Investigations
• Decision Making and Problem Solving
• Collection and preservation of evidence and the chain of custody (Investigations)
• Interviewing and interrogation (Investigations)
• Testify in formal and criminal proceedings

Compliance Competency

• Adjective Law 4
• GOC Confidential
• Substantive Law 1
• Interviewing and interrogation (Investigations)
• Testify informal and criminal proceedings
• Investigative reporting

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist Developer (SQL/C#) 

Job Title:                       Specialist: Developer (SQL and C#)

Position Reports to:   Senior Manager – Application Development and Maintenance           

Division:                        Design and Enabling: Data and Technology

Subdivision:                  Technology  Solutions and Delivery

Location:                        Head Office Pretoria

Advert Closing Date:   17 January 2025

About the Position

If you are passionate about creating leading edge software in an exciting and ever-changing environment, this position may be for you!  SARS is looking for a skilled, suitably experienced, and results-driven Software Developer, specializing in Web Development with a particular emphasis on ReactJS and C#.  The candidate must have strong communication skills and be able demonstrate the ability to conceptualize ideas and turn these into practical solutions.  Experience in implementing systems both independently and as part of a software development team is required.

Job Purpose

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, to continuously enhance service delivery

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology AND 5-7 years’ experience in a Software Development environment, of which 2-3 years ideally at functional specialist level

OR

Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s), see below, and 5-7 years’ experience in a Software Development environment.

Relevant Certification – such as or any other Technology supported by the SARS Enterprise Architecture Framework Microsoft Certified Solution Developer with skills in C#,Formal training in web development including REACTJS.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years’ experience in web-based development.

Minimum Functional Requirements

3+ Years of application development experience, preferably within the Microsoft .Net space, including at least 1 year working with MS SQL or IBM DB2.

At least 2 years of experience with ReactJS, Redux or similar, JavaScript and or TypeScript.

A reasonable understanding of Git Repository Management, preferably via a command-line interface.

Hands-on experience in both Traditional and Agile software development methodologies.

Job Outputs:

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. \
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• Keep up to date on trends and developments within Project Management, Software Development Life Cycle, supporting methodology, and the industry of the organisation.
• Apply software changes in a manner that contributes to efficient and effective service delivery and optimized quality.
• Implement initiatives relating to projects that will lead to improved processes within business.
• Utilize specialised technical specifications that will enhance operational delivery within predefined standards.
• Develop and maintain productive working relationships with peers and SARS role players to achieve business objectives.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Mentor peers and juniors employees
• Expected to be able to influence through communication plus ability to make complex decisions
• Responsible for raising and communicate issues, highlight project risks and escalate the issues for resolution where required
• Responsible for issue identification during testing and Production as well as making fixes required.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Review specification and artefacts that enable development.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge
• Computer Literacy
• Efficiency improvement
• Functional Policies and Procedures
• IT Development
• IT Knowledge
• Reporting and Interpretation 
• Systems Thinking
• Compliance Competency
• Application Systems
• Application Implementation

Compliance competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Officer: C&E: Trader Licensing X5

Position Reports to:    Operations Manager: Licensing & Registrations [Customs] 

Division:                        Taxpayer Engagement [AEO] 

Location:                       Gauteng South [Alberton]

Advert Closing Date:  17 January 2025

About the Position

The business unit exist to enable taxpayers and traders to meet their obligations in as fair, easy, cost effective and convenient by automating the registration, licensing and accreditation processes for all customs and excise clients and administering any bonds that is required to be lodged as a result of such registration or license.

We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country.

Job Purpose

To verify, evaluate, interpret, validate, integrate and interrogate all C&E Trader and Bond registration and licensing information or lack thereof, in order to facilitate, coordinate, process and/or implement C&E Trader and Bond registrations & licensing applications in accordance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Risk Management/Data Management environment and 2-3 years’ experience in Risk/Data environment, of which 1-2 years at knowledge worker level

OR

Senior Certificate (NQF 4) AND 5 years’ experience in Risk/Data environment, of which 1-2 years at knowledge worker level.

Minimum Functional Requirements

Job Outputs:

Process

• Verify, evaluate, interpret, validate, integrate and interrogate all C&E Trader and  Bond registration and licensing information
• Accurately communicate and direct outcomes to relevant stakeholders.
• Analyse, and integrate all available and applicable relevant information and documentation and legislation to arrive at an informed decision.
• Analyse, interpret and integrate C&E registration and licensing information to ascertain level of compliance.
• Contribute to stakeholder engagements as and when required.
• Draft / issue instructions and/or requests to relevant stakeholders.
• Evaluate, analyse, interpret and incorporate all account related financial information, reports and feedback from others, to assess validity of applications.
• Produce and capture accurate, comprehensive and complete C&E registration and licensing documentation.
• Refer to and request, obtain and/or research additional information from relevant stakeholders.
• Resolve, respond, follow-up on queries and escalate where necessary.
• Respond to decision by calculating, approving, declining or referring application.
• Review and consider all risk and reputational implications and consequences regarding the request.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectation.

Behavioural competencies

• Analytical Thinking 
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Fairness and Transparency
• Accountability
• Respect
• Trust
• Conceptual Ability
• Honesty and Integrity
• Organisational Awareness

Technical competencies

• Customs Knowledge
• Risk Analysis (Customs EU Framework)
• Trade Facilitation (EU Framework)
• Customs Procedure (EU Framework)
• Border Control and Management
• Reporting
• Business Knowledge
• Efficiency improvement 
• Functional Policies and Procedures

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

All the best with your applications