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Product Analyst

Closing Date
2025/01/10
Reference Number
MMH230523-1
Job Title Product Analyst
Position Type Permanent
Role Family Information Technology
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We are looking for an enthusiastic individual with strong analytical skills to assist in the realization of Business Strategy, through the understanding and clear communication of product requirements to all impacted stakeholders. This key position in a dynamic Product team, will provide an essential bridge between actuarial life product requirements and the IT team, facilitating the efficient maintenance and development of IT solutions to meet all product requirements as envisaged. The role will require strong interpersonal communications skills, with the ability to relate and engage equally with actuarial, retail administration and finance specialists, and to communicate with each stakeholder area at their respective level. As well as strong Business Analysis skills, a working familiarity with the full product rules value chain will be required.

Requirements
Experience and Qualifications

Related Degree

3+ years’ experience working in a Business Analysis or Product Team in Long Term Life Insurance or Reinsurance

In depth knowledge of Life Insurance products and processes, including product rules, premium rates and charges, values calculations and investments structures

Business analysis or actuarial specialist experience preferred

Experience in SQL

Advanced Excel

Financial / Statistical mathematics

Duties & Responsibilities
Responsibilities and work outputs

Gather and interpret requirements from key stakeholders/customers in line with business analysis and existing product team frameworks.

Analyse product and business’ requirements and validate and translate these into clear and effective requirement specifications, for each impacted development area.

Ensure that requirements and business process specifications are documented and presented in line with both current best practice, and existing product team specification frameworks.

In collaboration with project and testing teams, oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.

Ensure that requirements and business process specifications are reviewed, validated, tested and approved by relevant stakeholders at each stage in the development cycle, from conceptual to end product.

Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable, and sustainable and solve complex business problems.

Collaborate closely with all stakeholders and solutions teams, in an ongoing process from end to end, to ensure delivery requirements and expectations remain current and adaptive to the changing environment.

Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.

Manage change requests and queries, collaborating with all stakeholders, and facilitate prioritization of changes to specifications and processes, and ensure that queries, changes are tracked and accurately resolved.

Use scenario testing and test cases to ensure that testing covers all aspects of the business specification and anticipated processes.

Keep abreast of relevant legislative, IT and business trends and practices to optimise service offering and minimise risk.

Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.

Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

Be and encourage innovation, change agility and collaboration within the team.

Identify solutions to enhance cost effectiveness and increase operational efficiency.

Manage financial and other company resources under your control with due respect.

Competencies
Competencies

Business Acumen

Responsive to change, encourage and support innovation

Client Centric / Focused

Diversity and Inclusive

Strong listening skills

Openness

Result oriented

Legal Drafter

Closing Date
2025/01/10
Reference Number
MMH241211-3
Job Title Legal Drafter
Position Type Permanent
Role Family Legal and Compliance
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Sandton
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Draft, register and resolve queries relating to legal documents of both freestanding and umbrella retirement fund clients as well as risk, annuity and investment insurance policies

Requirements
EXPERIENCE AND QUALIFICATIONS

Matric
1 – 3 Years’ employee benefits or other insurance experience would be advantageous, but is not a requirement
Previous legal drafting, legal secretarial or paralegal experience in any industry would be advantageous, but is not a requirement
Duties & Responsibilities
Accurately draft and maintain retirement fund special rules and employee benefit insurance policies that complies with legislation, client requests as well as fund administrator and insurer conditions
Ensure that the special rules are registered with the Financial Sector Conduct Authority (FSCA) and timeously respond to FSCA queries
Once competent, assist with checking of drafts completed by less experienced drafters
Attend to requests received in central mailbox and ensure that requests are resolved timeously and effectively
Continuously update postbooks, workflow and document management systems regarding own work
Maintain consistent service delivery to ensure client satisfaction
Ensure turnaround times are met as set out in our service level agreement
Maintain extensive Momentum Corporate product knowledge to effectively and accurately respond to queries
Adhere to organisational best practice and legislative requirements
Ensure all risks are mitigated and escalated where necessary
Ad hoc drafting project work
Competencies
Excellent communication skills
Strong administrative skills
Accountability
Meticulous attention to detail
Analytical and problem-solving skills
Ability to work independently and as part of a team
Ability to adapt to change

Contract Specialist

Closing Date
2025/01/10
Reference Number
MMH241211-1
Job Title Contract Specialist
Position Type Permanent
Role Family Legal and Compliance
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Sandton or Cape Town
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Draft, register and resolve queries relating to legal documents of both freestanding and umbrella retirement fund clients as well as risk, annuity and investment insurance policies

Requirements
EXPERIENCE AND QUALIFICATIONS

Matric
1 – 3 Years’ employee benefits or other insurance experience would be advantageous, but is not a requirement
Previous legal drafting, legal secretarial or paralegal experience in any industry would be advantageous, but is not a requirement
Duties & Responsibilities
Accurately draft and maintain freestanding and umbrella retirement fund rules and special rules as well as risk, annuity and investment insurance policies that complies with legislation, client requests as well as fund administrator and insurer conditions
Ensure that the special rules are registered with the Financial Sector Conduct Authority (FSCA) and timeously respond to FSCA queries
Once competent, assist with checking of drafts completed by less experienced contract specialists
Attend to requests received in central mailbox and ensure that requests are resolved timeously and effectively
Continuously update postbooks, workflow and document management systems regarding own work
Maintain consistent service delivery to ensure client satisfaction
Ensure turnaround times are met as set out in our service level agreement
Maintain extensive Momentum Corporate product knowledge to effectively and accurately respond to queries
Adhere to organisational best practice and legislative requirements
Ensure all risks are mitigated and escalated where necessary
Ad hoc drafting project work
Competencies
Excellent communication skills
Strong administrative skills
Accountability
Meticulous attention to detail
Analytical and problem-solving skills
Ability to work independently and as part of a team
Ability to adapt to change

Back Office Administrator

Closing Date
2025/01/15
Reference Number
MMH240916-4
Job Title Back Office Administrator
Position Type Permanent
Role Family Administration
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We are looking for a dynamic person with a passion for enabling clients towards their financial success. This will be achieved through the Digital Administrator by coordinating and supporting the day-to-day operational and administrative functioning within the Momentum Life digital sales team.

Requirements
Matric / Grade 12 or NQF level 4.
Minimum of 2 years insurance sales industry experience.
Must be proficient in Afrikaans and English.
Knowledge on Momentum Life Insurance products and services will be beneficial.
Duties & Responsibilities
Assist stakeholders in the submission of Onboarding applications using the digital channels
Provide all stake holders with trustworthy support to ensure their clients are serviced
Ensure digital capabilities available are used to enable the administration process.
Ensure product house ‘way of work’ and SLA are adhered
Focus on the quality of instructions received by all stakeholders internal and external
Build and maintain good relationships with various stakeholders so the business can maximise value from these relationships.
Understand stakeholders’ problems and challenges and identify ways the business could better address those needs
Interact with stakeholders to manage service offerings, address queries and strengthen their satisfaction with the business.
Identify and report process and system failures and enhancements to improve stakeholder experience
Accurately capture and check new business documentation for errors and completeness
Escalate faults and other housekeeping issues with the relevant stakeholders
Perform all administrative tasks to agreed standards and ensure proper controls are kept for new business applications
Timeously complete all administrative and reporting duties, related to the role within the agreed timeframes
To utilize BPM across all processes and to effectively migrate from AWD (Reporting on errors received according to process)
Ensuring the termination process is adhered too, and ensure all stakeholders are informed
Ensure that the onboarding of stakeholders is seamless and accurateTo accurately perform policy book transfers
Competencies
Adopting Practical Approaches
Making Decisions
Meeting Timescales
Checking Things
Following Procedures
Managing Tasks
Upholding Standards
Producing Output

Intern: Quotes Specialist

Closing Date
2025/01/03
Reference Number
MMH240212-8
Job Title Intern: Quotes Specialist
Position Type Temporary
Role Family Operations
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Momentum Corporate contributes towards skills development through the provision of internship opportunities to unemployed youth graduates for them to gain work experience in various areas. We therefore invite application from suitably qualified graduates to participate in a twelve-month internship programme. What we will offer:

Exposure and practical learning in a corporate working environment
Constant mentorship, guidance and support
The opportunity to contribute to meaningful projects
The above-mentioned position is currently available in the Income Solutions team within Momentum Corporate. The candidate will be responsible for accurately compiling and providing quotes to Corporate and Retail clients in the industry interested in our Annuities products. To also engage with clients in an effective, efficient and client centric manner to resolve and respond to enquiries timeously.

Requirements
Grade 12 or equivalent with Accounting and Mathematics essential
Relevant BComm or Business related-degree
Advanced Excel proficiency
Ability to work accurately under pressure
Self-starter, able to take initiative
Duties & Responsibilities
Incumbent will be responsible for the following:

Providing quotes to the market
Intermediate use of Excel to manage and interpreting data
To ensure that business written, adds to the value of new business and embedded value by pricing appropriately. By monitoring experience and updating existing assumptions and margins
Collect & analyse information and data, effective use of pricing models, resolving effective implementations by refining the bases where necessary
Providing support to the Pricing Actuaries regarding developing and maintaining tools, as well as non-standard pricing requests
Work closely with the Product Management team to determine the feasibility and pricing impact of product enhancements
Assist with the quarterly policy valuations of Funds on book.
Sustained improvement in quality, cost, service, turnaround time, flexibility, and innovation with an aim to improve business process
Partner and collaborate with other teams across the organisation to encourage a useful exchange and utilisation of information
Effectively monitor and control team tasks and activities;
Managing the workflow so that – (deadlines?) are met, and queries timeously resolved
Competencies
Administration skills.
Critical thinking.
Numerical skills.
Problem-solving skills.
Attention to detail.
Microsoft Excel skills.

Senior Consultant

Closing Date
2025/01/03
Reference Number
MMH241217-7
Job Title Senior Consultant
Position Type Permanent
Role Family Sales
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To provide an effective service toclients by managing a portfolio ofclients, facilitating Trustee andadvisory body meetings andproviding advice on employeebenefits related matters.

Requirements
QUALIFICATIONS

Relevant bachelor’s degree or equivalent
Certified Financial Planner (CFP) (Advantagetous)
Regulatory Exam (RE)
FAIS requirements met
EXPERIENCE

5-8 years’ consulting experience within employee benefits environment
In Depth knowledge and application of S37C
Knowledge of the financial services, health, insurance and investment industry
ATTRIBUTES

Sense of urgency
Analytical thinking
Commercial thinking and business acumen
Presentation and facilitation skills
Influencing
Planning and Organizing
Interpersonal Relationships
Duties & Responsibilities
INTERNAL PROCESSES

Implement consulting strategy
Support collaboration and innovation initiatives across the various segments, channels and product houses in order to address the needs of the clients
Contribute to the development and packaging of financial services
(including retirement, insurance and healthcare) solutions and ensure that operational considerations and clients/ clients ‘employees’ financial wellness needs are incorporated into the development process
Facilitate re-broke process of all client in portfolio and prepare re-broke reporting
Take ownership of all queries and ensure that they are resolved timeously and effectively
Maintain a network of relationships with service providers ensuring effective service delivery to clients
Maintain a consistent service delivery to ensure client retention and satisfaction
Manage client invoicing and commission calculations ensuring that it is calculated accurately and allocated to clients/brokers
Manage the retainer income invoicing of stand-alone funds to clients and any other ad-hoc services invoice excluded in the retainer
Follow up on action items from client meetings ensuring that they are executed within agreed timelines
Prepare product education material for area of responsibility
Assist in the installation
CLIENT SERVICES

Enable client centricity within area of responsibility
Provide accurate, current advice and information regarding solutions to all clients/stakeholder
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback
and provides exceptional client service
Assess and analyze service delivery gaps and challenges, and implement remedial action strategies
Implement quality management processes which ensure service delivery is line with the client and their employee’s expectations and requirements
Develop plans based on client’s financial services requirements in order to effectively on-board and service clients
Develop and implement initiatives to improve or enhance the client experience
Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility
Ensure implementation, tracking and measurement of all client deliverables in line with SLA
Implement fair and innovative client service practices which build rewarding relationships, and allows team to provide exceptional client service
Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
Ensure follow up on all leads within area of responsibility
Develop strategies to identify and develop new business opportunities in existing and underpenetrated markets
Contribute to sustaining a competitive edge through external networking, benchmarking representation on related forums
Participate in the development of and implement a comprehensive client strategy that will enable grow and retention of clients
PEOPLE

Effectively lead a team
Ensure sufficient resources are in place to meet client service delivery requirements.
Create a positive work climate and culture to energize employees, give meaning to work, minimize disruption and maximize employee productivity.
Demonstrate exemplary leadership behavior, through personal involvement, commitment and dedication in support of organizational values.
Select and recruit suitably qualified talent in line with Employment Equity principles and MMI values
Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members
Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth
Effectively manage performance within the team in order to ensure business objectives are achieved
Encourage innovation, change agility and collaboration within the team
FINANCE

Manage budget and implement sound financial controls
Identify solutions to enhance cost effectiveness and increase operational efficiency
Manage financial and other company resources under your
control with due respect
Take responsibility for managing both reputational and financial risk as a result of interactions with both internal and external clients

Competencies
BUSINESS ACUMEN

Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
CLIENT COMMITMENT

Anticipates, meets and exceeds client’s needs by creating long-lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
DRIVE FOR RESULTS

Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
LEADS CHANGE ANDINNOVATION

Actively leads change, does what is right for the business and drives continuous improvement through innovation.
COLLABORATION

Prioritizes the business interests of MMI and invests in the success of the group by aligning effort across divisions.
IMPACT AND INFLUENCE

Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.
SELF-AWARENESS AND INSIGHT

Manages self and relationships with others effectively and provides perspective in difficult situations.
DIVERSITY AND INCLUSIVENESS

Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Consultant (Healthcare)

Closing Date
2025/01/17
Reference Number
MMH241217-2
Job Title Consultant (Healthcare)
Position Type Permanent
Role Family Client Services
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Sandton
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To provide and effective and effective service to clients by managing a portfolio of clients,facilitating meetings and providing advice on Medical Scheme benefits. Will also be the lead consultant on a portfolio of own smaller clients with oversight from a Principal or Senior Consultant.

Requirements
Qualifications

Relevant Bachelor’s Degree or equivalent
Regulatory Exam (RE)
FAIS accredited
Experience

3-5 years’ consulting experience within the Medical Scheme consulting environment
Knowledge of the Health care Industry
Comprehensive knowledge of Medical Schemes Act
Knowledge of the wider Employee Benefits
Duties & Responsibilities
STRATEGY:

Build and maintain effective relationships with internal and external clients
Take ownership of allocated clients and ensure quarterly meetings are arranged
Take ownership of all queries and ensure that they are resolved timeously and effectively
Build a network of relationships with service providers in order to ensure effective service delivery to clients
Provide a consistent service delivery to ensure client retention and satisfaction
Assist with commission calculations, ensuring that they are accurately calculated and allocated to clients
Prepare all agendas, minutes and file notes for client meetings ensuring quality and accurate reporting
Follow up on action items from client meetings ensuring and ensure that they are executed within agreed timelines.
Prepare product education material for area of responsibility
Assist in the installation of new business ensuring efficiency and that everything is processed within agreed timelines
ENGAGE WITH CLIENTS IN ACLIENT CENTRIC MANNER:

Where relevant, take ownership of the client and manage the entire client relationship (relational and technical) insofar as asset consulting functions are concerned.
Provide accurate, current advice and information regarding solutions to all clients/stakeholder
Participate and contribute to culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
Give input in the development of initiatives to improve or enhance the client experience.
Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility
Ensure implementation, tracking and measurement of all client deliverables in line with SLA
Ensure follow up on all leads within area of responsibility
Ensure client retention by ensuring successful service delivery
Prepare and ensure that all presentations, letters, service level agreements, marketing and education material applied in the consulting service and sales process is up to date and of a high standard
Ensure accurate reports and documentation are provided to the clients and brokers as per agreement
In the execution of the CVP, look for new business opportunities and or cross selling opportunities
Be on top of “year-End arrangements af facilitating the option change process within each client
SELF-MANAGEMENT ANDTEAMWORK:

Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Provide support, guidance, and mentorship to any junior consultants.
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development.
MANAGE BUDGET ANDIMPLEMENT SOUND FINANCIALCONTROLS:

Identify solutions to enhance cost effectiveness and increase operational efficiency
Manage financial and other company resources under your control with due respect
Take responsibility for managing both reputational and financial risk as a result of interactions with both internal and external clients
Competencies
Influencing
Sense of urgency
Analytical thinking
Planning and organising
Interpersonal Relationships
Presentation and facilitation skills

HRM Team Leader

Closing Date
2025/01/08
Reference Number
MMH241122-2
Job Title HRM Team Leader
Position Type Permanent
Role Family Medical
Cluster Health Solutions
Remote Opportunity None of the time
Location – Country South Africa
Location – Province KwaZulu-Natal
Location – Town / City Durban, Cornubia
Introduction
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To work together with the Fund, Hospitals and all associated Service Providers to co-ordinate and monitor a Beneficiary’s out of hospital benefits, Hospitalization and Post- Hospitalization health care needs in order to manage quality and costs in line with clinical guidelines and protocols and intervene when appropriate.

Requirements
Matric
Registered Nurse with Degree or Diploma (General, Psychiatric and Midwife).
Current registration with SANC, on application.
ICU trained or experience would be advantageous.
Minimum 3 years’ experience in managed health care industry.
Minimum 2 years supervisory experience in a service environment.
Previous experience or knowledge of the managed healthcare industry and financial services.
Strong knowledge of PMB legislation, Clinical Coding (ICD 10, CPT & NHRPL), hospital and doctor’s billing guidelines is highly advantageous.
Strong Oracle system knowledge is an advantage.
Duties & Responsibilities
Improve customer satisfaction by meeting all customer commitments in the delivery of the integrated value healthcare proposition of the schemes
Supervising medicine risk, disease risk, prescribed minimum benefit and hospital risk programmes
Performing regular quality assurance checks
Communicating the policies and procedures of the company to the team, ensuring that they are implemented and adhered to duly
Providing operational expertise
Speed up the time to resolution and ensure consistency of service delivery
Increase efficiency with tools that enable case managers/coaches to maintain and monitor cases and member journey experiences.
Decrease number of manual processes and in-process time through workflow automation and consolidation of processes
Improve service quality and customer satisfaction through the dissemination of knowledge and best practices – patient advocacy
Accurate reporting to internal and external stakeholders
Ensure that health risk management programmes meet cost containment criteria based on clinical protocols
Adhere to the Service level agreements between the scheme and the administrator.
Ensure that team functions optimally and in line with agreed upon key performance indicators
Competencies
Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group
Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
Actively leads change, does what is right for the business and drives continuous improvement through innovation.
Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, empowerment in others and encouraging them to contribute to the best of their ability.
Prioritises the business interests of MHS and invests in the success of the group by aligning effort across divisions.
Persuades, convinces, influences and inspires others, both within MHS and externally to win support, loyalty and gain commitment to the purpose of MHS.
Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Takes responsibility for own development; and actively mentors, coaches and develops talent in others. Builds leadership bench strength for MHS by providing opportunities and experiences to develop skills, competencies and business knowledge.

Senior Java Developer

Closing Date
2025/01/04
Reference Number
MMH241203-2
Job Title Senior Java Developer
Position Type Permanent
Role Family Information Technology
Cluster Momentum Insure Company Limited
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Momentum Group Limited (Momentum Group) is a significant player in South Africa’s life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients’ financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.

Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit’s inherent energy and commercial drive through our collaborative federated approach. Visit us at www.momentumgroupltd.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.

This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.

Requirements
Experience and Qualifications

5-7 years’ intermediate/senior java development experience using Java EE on Unix based platforms.
Relevant IT qualification.
Relevant post graduate IT qualification.
Duties & Responsibilities
Develop software based on technical design (Internal Process).
Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.
Contribute to the design of scalable solutions that supports the system architecture.
Translate business requirements into workable solutions and document solution into technical specifications.
Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
Collaborate with testing team to co-create test cases.
Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
Contribute to user acceptance testing (UAT) and training material.
Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Maintain existing programmes, ensuring all errors are resolved and documented.
Advise and guide colleagues regarding effective business system analysis approaches and techniques.
Review and quality assure deliverables of junior team members in accordance with IT Strategy, architecture and best practice.
Mentor team members and provide insight to effective and efficient Java development practices.
Design solutions that eliminate reoccurrence of errors.
Provide technical guidance to the operations and support team.
Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.
Engage with clients in a client centric manner (Client Services).
Provide authoritative, expertise and advice to clients and stakeholders.
Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Self-management and teamwork (People).
Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development Contribute to financial controls and planning (Finance).
Identify solutions to enhance cost effectiveness and increase operational efficiency.
Manage financial and other company resources under your control with due respect.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
Examining Information
Articulating Information
Managing Tasks
Interpreting Data
Challenging Ideas
Producing Output
Developing Expertise
Team Working
Java EE (Not Spring)
GitLab
Jenkins
Ansible
Linux/AIX
REST
Back End Development
Object Orientated development and design
WebSphere Application Server and WebSphere Liberty Server
Java skills:

5 years Software Development experience in a distributed computing environment using Java EE.
Solid (Java EE) back-end development experience.
Advanced understanding and everyday use of OO principles such as inheritance, interfaces, abstract classes, etc.
Good systems and code design skills including good documentations skills where necessary.
Understanding and experience with micro-services.
Strong knowledge of REST API designs.
Strong knowledge with CI/CD principles.

Technical Claims Assessor

Closing Date
2025/01/16
Reference Number
MMH241211-8
Job Title Technical Claims Assessor
Position Type Permanent
Role Family Client Services
Cluster Momentum Life
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

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Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To apply best-practice methodologies in the designing, training and monitoring of the effectiveness of living benefit assessing within the claims team and ensure optimal technical skill development of the claims assessors.

Requirements
Matric
Degree in Health Sciences (Occupational Therapy, Physiotherapy,Psychology)
5+ years experience in life insurance claims would be beneficial
Relevant insurance knowledge, applicable regulatory requirements and legislations would be beneficial
Duties & Responsibilities
Assist with development and execution of an industry renowned claims assessment methodology across Critical Illness, Income Protection and Lump Sum Disability benefits through continuous development interventions for assessors based on current best industry and company practices and technological enablers.
Ensure that assessment methodology and execution is in line with legislation and best practices within the financial management field in order to optimise the claims assessment skill development of assessors.
Understand the regulatory framework, insurance related court decisions and/or determinations by regulatory bodies, governing bodies etc. that could impact the way claims are processed or handled.
Collaborate with business stakeholders to determine the product and technical assessing approach and implement the execution of training interventions.
Partner and collaborate with both internal and external stakeholders, not limited to product development, underwriting, CMO, reinsurance partners to improve claims’ training assessment interventions.
Manage the quality of training interventions for groups and individual to ensure the correct skills, knowledge and behaviour is embedded.
Analyse technical assessment quality and make recommendations for improvement of assessor’s skills.
Assist with the quality audit of claims assessment and align assessing training and development in order to improve assessor’s skills.
Recommend training opportunities (formal and informal) aligned to assessor skills gaps, in order to enhance processes and increase effectiveness
Manage and implement training activities with the specific aim to increase and improve assessing skill and efficiencies.
Coach and guide assessors to improve their assessment skill and interpretation of claims assessment.
Sign off assessments within the delegated authority level and required service levels aligned to product and policy requirements.
Assist with continuous improvement efforts through the identification of opportunities, cost reduction, improvement on the quality of claims decisions and systems enhancement.
Providing insight, knowledge, assistance and provide testing support where necessary as part of the development and maintenance of all claims systems to improve quality and efficiency.
Assist with the review of all claims policies, practices, forms and documentation to ensure that our risk management standards are met and aligned to relevant product changes and legislative updates.
Assist with the delivery of accurate and timeous reporting, analysis and insights where required, and implementation of findings into the execution of claims assessment to improve the client experience and risk management.
Build and maintain relationships with clients, internal and external stakeholders
Deliver on service level agreements with all stakeholders to ensure that client expectations are met and managed
Make recommendations to improve client experience and fair treatment of clients within area of responsibility
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Ensure compliance to regulatory Treating Customer Fairly outcomes
Develop and maintain productive and collaborative working relationships with peers, team members and stakeholders
Positively influence and participate in change initiatives
Continuously develop own expertise in terms of professional, industry and legislation knowledge
Contribute to continuous innovation through the development, sharing and implementation of new ideas
Take ownership for driving career development
Responsible to manage, identify and mitigate risk through the adherence of the claims process
Identify to enhance cost effectiveness and increase operational efficiency
Manage financial and other company resources under your control with due respect Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
Drive a sense of urgency, focus, accountability, agility and execution to deliver business outcomes.
Actively leads change, does what is right for the business and drives continuous improvement and efficiencies through innovation.
Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others and encouraging them to contribute to the best of their ability.
Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.
Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.
Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Takes responsibility for own development; and actively mentors, coaches and develops talent in others.
Builds leadership bench strength for MMI by providing opportunities and experiences to develop skills, competencies and business knowledge.

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