DBSA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Personal Assistant

Closing Date
2025/02/10
Reference Number
DBS250123-1
Job Title Personal Assistant
Job Grade 12
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) Personal Assistant Chief Economist Job Profile.pdf (432.98 kb) – 1/23/2025 8:55:41 AM
Job Description
To provide efficient and responsive administration, organising and coordination support and make all logistical arrangements for the Chief Economist. Manage and prioritise tasks and meetings according to deadlines and schedules, while maintaining good relationships with key stakeholders.

Key Responsibilities

1. Administrative Support

· Work with the Chief Economist to support the planning and execution of day-to-day work functions and key deliverables and ensure communication with all parties.

· Liaise with all levels of DBSA employees as well as external clients/ contacts, managing the diary including keeping all parties informed and updated on all diary changes.

· Draft and edit all communication (letters, routine correspondence) from the business unit to ensure quality control and seek approval.

· Provide inputs, review and quality assurance of all documents and reports.

· Prepare necessary meeting packs and support for engagements as requested by the Chief Economist.

· Act as the point of contact between the manager and internal/external clients:

o Screen and direct phone calls and distribute correspondence.

o Receiving, reading, monitoring and responding to e-mails, as and when required.

o Attend general queries made to the office, answer calls and handle telephonic queries.

o Ensuring appropriate messages are taken and responded to.

o Responsible for document flow in and out of the office.

· Organise and make arrangements for meetings:

o Send out meeting invites and provide details to invitees.

o Book meeting rooms, conference rooms and venues as required for each meeting.

o Ensure there are refreshments and catering where applicable.

o arrange meetings, collect visitors from reception and organise logistics.

o Distribute agendas, meeting packs and documents before the meeting.

o Provide secretariat support in key meetings and interactions to ensure the recording of decisions and follow-up.

· Keep abreast with the Bank’s business conducted by the business unit, to provide broad responses and correspondence with stakeholders and maintain communication across several stakeholder groups.

· Administer leave requests and other processes to assist with administrative processes.

· Organise and document travel itineraries including confirmation of all relevant bookings both nationally and/or internationally.

· Process all claims upon return from trips in terms of the prevailing subsistence and travel procedures/policy.

· Act as a backup and/or support to the administrative team.

· Manage and review filing and other office systems to ensure optimal documentation retrieval and storage.

· Monitor that the business unit is appropriately resourced with daily consumables and ensure an adequate level of stationery is always maintained (utilisation of the SAP procurement system).

· Perform quick desktop research as and when required.

· Undertake other tasks as assigned from time to time.

Key Measurements of Outputs

1. Administrative effectiveness and efficiencies in the office.
2. Diary management and scheduling of appointments.
3. Accurate and timeous travel arrangements.

Expertise & Technical Competencies

1. TECHNICAL COMPETENCIES

a) Written communication
Understands that different writing styles are required for different documents or audiences.
Write effective correspondence, prepare questions and reports, statements of circumstance and briefing notes.
Reviews others’ documents for clarity and impact.
Has a solid mastery of writing principles such as grammar, sentence construction etc.

b) Presentation skills
Can reinforce key presentation points with examples.
Is able to translate technical terminology into language understandable to the audience.
Has insight into the audience’s behavior and motivation and responds appropriately and professionally, adapting communication style as appropriate.

c) Reporting
Designs / customizes reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
Keeps standard reports under review and proposes improvements to meet user needs.

d) Planning and Organising
Is relied on to help others plan and organise their workload.
Uses effectively advance time management processes to deal with high workload and tight deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and re-planning.

e) Policies and Procedures
Has detailed knowledge of policy and procedure relating to a specific area of work.
Is capable of implementing procedure, highlighting issues as appropriate.

f) Data Collection and Analysis
Based on knowledge of the reasons behind the analysis, is able to define the most appropriate means of data collection.
Is able to develop formats for data collection.
Is able to define the most appropriate internal and external data/information sources.
Identifies key facts in an array of data, recognises when pertinent facts are incorrect, missing, or require supplementation or verification.
Has a broad knowledge of statistical data-handling techniques.
Can undertake more comprehensive analysis of data/information but is not required to draw conclusions.

Minimum Requirements

1. An Executive Secretarial Diploma / Secretarial Diploma or an equivalent qualification.
2. A minimum of 10 years’ experience as a Personal Assistant or similar working experience of which 5 years must be supporting a senior management position.
3. Experience in successfully working with Senior Management (essential).
4. Proficient with Microsoft Office (MS Word, MS Excel, MS PowerPoint, and MS Outlook).
5. Microsoft Teams and/or any online conference tools.
6. Online board pack platforms.

Desirable Requirements

1. Knowledge of efficient and effective office procedures.
2. Extensive knowledge of standard secretarial practices and procedures.

Required Personal Attributes

2. BEHAVIOURAL COMPETENCIES

a) Customer Service Orientation
Tries to understand the underlying needs of customers and matches these needs to available or customized products and services.
Adapts processes and procedures to meet on-going customer needs.
Utilises the feedback received by customers, in order to develop new and/or improve existing services/ products that relate to their on-going needs.
Thinks of new ways to align DBSA’s offerings with future customer needs.

b) Self-awareness and Self Control
Withholds effects of strong emotions in difficult situations.
Keeps functioning or responds constructively despite stress.
May apply special techniques or plan ahead of time to manage emotions or stress.

c) Strategic and Innovative Thinking
Experiments with new approaches, tests scenarios, questions assumptions and challenges conventional thinking.
Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.

d) Driving delivery of results
Sets challenging goals that will have a significant impact on the business or support the organisational strategy.
Commits significant resources and/or time to ensure that challenging goals are achieved, while also taking action to mitigate risk.

e) Teamwork & Cooperation
Acts to promote a friendly climate and good morale and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.

f) Attention To detail
Double-checks the accuracy of information or work.
Ensures that the work produced doesn’t contain any errors.

g) Flexibility
Changes his/her perception, ideas or alters normal procedures to fit a specific situation to get a job done
and/or meet company goals.

h) Integrity
Takes pride in being trustworthy, serves all equally , respects others and embraces diversity.
Is honest in all relations (internal/external relations).
Act with integrity on highly confidential matters relating to GE’s office.

Security Supervisor

Closing Date
2025/02/06
Reference Number
DBS240923-1
Job Title Security Supervisor
Job Grade 15
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) Supervisor Security_Job Profile May 2024 v2.pdf (183.90 kb) – 9/26/2024 8:48:50 AM
Job Description
The Security Supervisor is responsible for assessing security risks and threats to the organisation and implementing operational methods and processes that mitigate physical security services; i.e. guarding, patrolling, regulating all access and egress, concierge service to the DBSA and the provision of VIP protection services as and when required. The Supervisor is responsible for analysing multiple intelligence, information and data sources and escalating according to security protocols. Coordinate the implementation of physical guarding, security control and security system and operational methods to ensure that the Bank is safe and secure for employees, visitors and physical property and assets.

Key Responsibilities

1. Physical Security Operations

• Provide input to the interpretation of legislation for compliance review of the physical security operational plan for physical security and services.
• Supervise, deploy and optimise the physical security service in line with legislation and the relevant DBSA business and security policies, procedures and processes.
• Collaborate in the development of security standing operating procedures with particular regard to those related to physical security services.
• Conduct security risk assessments and business impact analysis to determine the level and type of physical security needed for the DBSA.
• Engage with business units in the identification of physical security risks for property & maintenance, business continuity, emergency management and risk management.
• Monitor and analyse trends and advise security management of security threats/concerns and recommend solutions.
• Protect the DBSA from acts of vandalism, theft and intrusion by supervising physical guarding and patrolling.
• Collaborate with security awareness throughout the DBSA to ensure a secure workplace.
• Ensure that all physical security incidents are investigated, to determine the root cause and implement remedial actions to prevent recurrence of incidents.
• Keep abreast of physical security industry trends, current security issues and security technology and update security management on risks and threats that could impact the DBSA.
• Manage access and concierge services at the Welcome Centre and Vulindlela Academy to ensure that all visitors and delegates are safe and secure.
• Manage staff, visitors and parking access and ensure this access is secured.
• Manage and provide appropriate security arrangements for DBSA VIP guests, i.e. Ministers, Heads of State, etc.
• Review physical security service processes to ensure compliance with the statutory minimum-security standards including the DBSA security procedures and processes.
• Ensure that all DBSA staff and security staff are properly trained in emergency procedures and maintain an ongoing training/ retraining program to ensure that all staff are familiar with procedures at all times

1. Security Intelligence and Data Management

• Operate and maintain the security control centre as the DBSA security and emergency management logistics hub in line with legislation and the relevant DBSA business and security policies, procedures and processes.
• Provide inputs in risk assessments and business impact analysis to determine the level and type of security required by the DBSA and prepare business cases to acquire and implement solutions where necessary.
• Monitor trends and provide analysis to security management and recommend solutions.
• Actively and proactively adapt and focus security systems and operations to mitigate and/ or eliminate risk as an outcome of risk assessments.
• Actively utilise intelligence, information and data analytics techniques and tools to proactively position available resources and systems to protect the DBSA.
• Keep abreast of knowledge and competencies for security systems and industry standards to continuously improve and avert security issues.
• Update and configure security systems such as access management, CCTV, patrol, information databases, security forensic analysis tools and incident management.

1. Security Breaches/Investigations

• Investigate, prepare reports and follow up action/s and recommendations for all physical security service encounters, interruptions and breaches.
• Report all physical security service encounters, interruptions and breaches to the Security Manager.
• Collaborate on operationalising appropriate response action of any panic alarm/ CCTV/ access incident or fault reporting with the control centre and the security management to proactively identify incidents and implement optimal preventative and corrective measures.
• Provide monthly reports of consolidated data extracts from all data sources, inclusive of analysis and actions taken.
• Identify, evaluate and minimise alarms and situational/ operational risks within the DBSA campus and environment.
• Collate, validate and ensure compliance of all data associated with security breaches and procedural/ process violations.
• Compile dossier/s to determine root cause, implement and validate remedial actions to prevent reoccurrence

1. Emergency Management and Disaster Recovery

• Participate in the support service roles as defined and formalised during any incidents and emergencies.
• Collaborate to ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date.
• Act as a point of contact, 24/7/365 for any emergencies that may occur.
• Lead physical security incident management according to the prescribed security protocols.
• Monitor that the appropriate training, renewable certifications and assessments are conducted and renewed for all security staff including for disasters, fire and bomb procedures; use of technical equipment and routine security duties.

1. Statutory Compliance

• Collaborate in continuously maintaining a Statutory and DBSA compliant Regulatory framework, by;
  o Routinely reviewing Statutory Acts and PSiRA standard gazette updates
  o Regularly reviewing the DBSA Security Policies and procedures; and
  o Aligning the Security Legal Operational framework accordingly.
  o Ensure that the DBSA maintains full compliance with all legislative acts including the Occupational Health and Safety Act regulations
  o Maintain a good working knowledge of above throughout the physical security staff complement and the DBSA.

1. Supervision of Security Operations

To supervise and provide effective leadership to the security team to ensure that:
o All security to all on site customers are delivered within the security policy
o Security Officers are available and appropriately and efficiently allocated to key areas of work and that priorities are always covered adequately.

o Budgets are properly monitored, controlled and managed to achieve best efficiency, effectiveness and value for money.
o Collaborate, manage and encourage continuous improvement in the overall skill and mind set of the security complement through mentorship, training, and appropriate education programs.
o Collaborate, manage and embed security principles of confidentiality, professionalism and client focus and service excellence at all times.
o Ensure that performance agreements for all the security officers are in place and performance assessments are undertaken regularly and formally within the set DBSA timescale.
o Performance and attendance issues are addressed and appropriate action taken.
o Main the Security Operations Manual is up to date for use by all on site security staff to cover duties, individual instructions for each post, attendance, use of security equipment, dress standard, training, etc.
o Devise rosters (manual/electronic) appropriate for the requirement to take account of separate building and reading room security duties.
o Ensure that all DBSA staff and security staff are properly trained in emergency procedures and maintain an ongoing training/retraining program in order to ensure that all staff are familiar with procedures at all times.

Key Measures/KPIs

1. Incidence report time in line with agreed timelines and protocols
2. Access Control: number of unauthorised access attempts successfully prevented
3. Incident Reporting Accuracy
4. Customer satisfaction survey/ feedback

Expertise & Technical Competencies
Qualifications and Experience:

Minimum Requirements:

1. Grade 12 /Matric.
2. A relevant Security Qualification – PSiRA A Grade.
3. Minimum of 5 years’ experience in the security industry at a supervisory level.
4. Proven team lead/supervisory experience within the security industry and the public sector.
5. Knowledge of the Public Office Security Policy Framework and mandatory requirements.
6. EMS/DMS/BCM experience.
7. Strong knowledge and experience in Security Practices and Methodologies.
8. Strong knowledge and experience in Physical and Control Centre Security Logistic Practices and Methodologies.
9. A sound working knowledge of security best practice and legislation affecting the security role.

Desirable Requirements:

1. A security-related diploma or certification will be advantageous.
2. In-depth knowledge of Compliance Frameworks, in particular PSiRA.
   a. Experience in developing and implement effective and high-quality governance/compliance frameworks in accordance with the relevant legislations, regulations, standards and best practise to ensure security and safety risks are identified, managed, remediated and compliance is adhered to.
   b. Experience of writing procedures, drafting reports and preparing budgets.
3. Experience in the collaborative development and operational monitoring and management of continuity plans, continuous improvement and performance structures and service excellence.
4. Experience in developing and writing of physical security plans, procedures and training materials
5. Experience of writing topic focused information reports.
6. Strong knowledge of the Security Statutory and Legislative framework.
7. A strong Client and Business focus.
8. Good working knowledge and experience of MS Word/Excel/PowerPoint/MS Outlook and knowledge of electronic security systems
9. Valid driver’s license preferable
10. Experience in working day and night shift (compulsory: incumbent must be able to work shifts

Technical Attributes:

a) Written Communication
• Understands that different writing styles are required for different documents or audiences.
• Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
• Has a solid mastery of writing principles such as grammar, sentence construction etc.

b) Verbal Communication
• Able to explain simple procedures or instructions to others, in a clear way.
• Uses limited range of words to meet simple spoken needs.

c) Computer Literacy
• Is aware of the organisation policies related to use of computers, and other technology.
• Applies the basic functionality of common software, such as word processing systems, to complete assigned tasks.
• Generally knows how to use and maintain own office / workplace equipment.

d) Detail Orientation
• Identifies main concepts and ideas when reading simple, straightforward documents.
• Reviews own work for accuracy and completeness.
• Spots inconsistencies or discrepancies that indicate problem with quality of work.
• Verifies assumptions and information before accepting the solutions, considering applicable precedents.

e) Planning & Organising
• Plans his or her daily work effectively; area; needs more application experience or practice if the required planning is more extensive.

• Independently plans and organises own routine work.

f) Integrity
• Takes pride in being trustworthy, serves all equally , respects others and embraces diversity.
• Is honest in all relations (internal/external relations).

Required Personal Attributes
Behavioural Attributes:

a) Achievement Orientation
• Delivers work on time and quality and follows through on agreed commitments.
• Views new work experiences as an opportunity for growth.
• Reacts immediately to overcome setbacks or/and obstacles in order to meet goals.
• Recognises and acts upon current opportunities.

b) Attention to Detail
• Double-checks the accuracy of information or work.
• Ensures that the work produced doesn’t contain any errors.

c) Customer Service Orientation
• Makes self fully available, especially when the customer is going through a critical period.
• Requests on-going feedback from customers and takes action in response to it; manages to retain and capitalize on existing customers.
• Takes the “extra step” to resolve customer issues appropriately, even in the case where they do not fall under own area of responsibility.
• Is aware of the level of service offered by the competition and provides more for customers than they expect.

d) Self-Awareness & Self-Control
• Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress;
• Holds the emotions back, and continues to act calmly.
• Ignores angering actions and continues a conversation or task.
• May leave temporarily to withhold emotions, then return immediately to continue.

e) Teamwork & Cooperation
• Values and utilises the expertise of colleagues, asking for ideas and input and collaborates to form decisions and plans.
• Willingly learns from others.
• Creates opportunities for knowledge and expertise sharing between all members of the team.

Investment Controller X2

Closing Date
2025/01/31
Reference Number
DBS250116-1
Job Title Investment Controller X2
Job Grade 16
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) Job Profile Investment Controller_7 January 2025.docx.pdf (477.98 kb) – 1/16/2025 12:09:10 PM
Job Description
Support the back-office team to achieve financial strategy and vision by ensuring alignment of the Bank’s Financial Strategy, through conducting financial modelling, scenario planning and forecast and reviewing and amending financial policies to support the business.

Key Responsibilities
Key Performance Areas:

Strategic Reporting and Investment Support:

Facilitating the alignment of the financial strategy with the business strategy as far as the asset and liability portfolio of the Bank is concerned.
Review the asset and liability performance to confirm alignment between the DBSA corporate strategy with the Bank’s operating model.
Preparation of reports encompassing financial modelling, scenario planning, and forecasting in support of the strategic direction for the DBSA Asset and Liability portfolio.
Provide assistance and guidance in developing supporting systems and procedures.
Provide financial and statistical reports for executive decision making.
Review and amend financial policies and procedures to support the business and ensure alignment with procedures, strategies and financial rules and regulations.
Provide proactive and regular forecasting and scenario planning for corporate and divisions.
Interpret and analyse key financial information current and forecast and ratios to assist in financial decisionmaking.
Implement expense-management strategy to be utilised for financial analysis, decision-making and cost savings.
Escalate any deviations and challenges to management, with recommended remedial and mitigating actions.
Implement financial control processes and ensure effective management of working capital, margin management, risk management and disciplined financial best practice.
Management Reporting and Information systems:

Preparation and review of the notes to the financial statements and ensure accurate quality and timeliness of the quarterly and annual results.
Review of financial processes and systems and ensuring regular updates.
Prepare financial plans and budgets for executive decision-making.
Preparing balance sheet and cash flow projections with accuracy, reliability, and on time.
Impairment assessments and review of the asset portfolio for adequacy of provisions on the credit portfolio and reasonableness of fair values of the unlisted equity investments
Provide proactive and regular forecasting and scenario planning for corporate planning for assets and liabilities.
Assess processes and recommend continuous improvements on back-office support operations.
Review own actions against the organisation plan (Balance Score Card) and look at the “big picture” when considering opportunities.
Evaluate functions against the organisational plan (Balanced Scorecard) and ensure achievement of targets while considering the broader strategic perspective and identifying opportunities.
Keep abreast of the DBSA’s business functions, business developments and trends.
Maintain ongoing compliance in terms of legislative (Treasury, PFMA), financial, tax and related matters.
Provide information and insights in the preparation of annual and interim financial reports.
Review payments to ensure protection against or early detection of fraudulent activities.
Conduct research and analyse complex and diverse information to gather insights and market data.
Support in the design of workflows and procedures.
Stakeholder Management:

Provide direction and management to colleagues where applicable.
Build relationships with stakeholders across the organisation to ensure open communication and to obtain a deep understanding of the Bank’s operations.
Key Measurements of Outputs:

1. Understanding of core operations: accurate interpretation of DBSA’s core operations.
2. Initiative through active contribution to new initiatives.
3. Accuracy, quality and timeliness of quarterly and annual accounts.
4. Accuracy, quality and reliability of financial reports.
5. Effective implementation processes with detailed procedural manuals as well as policies and documentation of business processes.
6. Effective execution and quarterly updates of financial processes.
7. Budget and forecast accuracy: precision in balance sheet and cash flow projections.
8. Management of client relationships and key internal and external Stakeholders.
9. Continuous learning through new finance skills acquired.
10. Active participation in working groups and committees.
11. Clean Audit

Key Internal Liason Relationships:

1. Group Executive: Risk
2. All DBSA Divisions
3. Overall DBSA management
4. Audit & Risk Committees

Key External Liason Relationships:

1. DBSA Suppliers and Vendors

Expertise & Technical Competencies
Qualifications and Experience:

Minimum Requirements:

A Bachelor’s Degree in Commerce or Finance or Accounting.
A minimum of 5 years’ experience in investment banking within the banking environment.
A minimum of 2 years’ experience in relevant treasury accounting, assets and liability portfolio management and experience.
A strong career track record in the back office in a large, complex organisation with multi-dimensional businesses within the banking sector for a minimum period of 4 to 5 years, preferably in an investment banking environment.
Strong, current understanding of and a strong commitment to good corporate governance and specifically international reporting standards including IFRS 9, IFRS, Basel, GAAP and other regulatory requirements including the PFMA.
Understanding of key financial markets.
Knowledge of the relevant legislative framework, i.e. King IV, MFMA, PPPFMA and other relevant legislation etc.
Strong understanding of the integration of back, middle and front office.
Desirable Requirements:

A CA(SA) or CFA qualification.
Exposure to African global markets.
Equity valuation experience.
Good understanding of SAP, quantum and other accounting tools.
Technical Competencies:

a) Financial Accounting

Thorough understanding of relevant accounting principles for DBSA and ability to guide others in their application.
Implements controls for and monitors accounting transactions to ensure legal/regulatory compliance, and accuracy and timeliness of accounting information.
Ability to apply credit/collection concepts independently, and able to adapt or develop new procedures as needed within DBSA and professional guidelines.
Identifies bottlenecks and areas for improvement within the organisation’s Financial Services concerning the efficiency and accuracy of the existing financial systems and
processes.

b) Costing and Budgeting

Able to prepare and input budget information for various departments.
Able to produce standard monthly cost/variance reports for distribution to line management.
Provides analytical support to the Finance function in the preparation of financial proposals, submissions and projected costs to be included in budgets and allocations.
Understands DBSA monthly close/trial balance procedures.
Understands DBSA cost/revenue centre structure.

c) Detail Orientation

Identifies multiple sources/approaches of information to ensure that details are addressed.
Reviews the work of others for accuracy and thoroughness.
Follows up to ensure tasks are completed and commitments met by others.

d) Financial Analysis

Basic general knowledge of applicable statutes, regulations, entity/company practices and concepts.
Interprets and applies laws and regulations, analyses information and evaluates the impact of policies/procedures and practices.
Accumulates data; summaries information into pertinent, understandable, and presentable form; discerning valid from invalid comparisons of data; and seeking explanation for
variations in the data.
Initiates and maintains working relationships with stakeholders.

e) Financial Acumen

Possesses sufficient expertise to establish and manage income and expenditure monitoring systems for own area of the business.
Understands cost/revenue drivers within own area and is able to take actions to control resources and expenditure to meet financial targets.
Understands basic management accounting reports and the processes by which financial resources are identified, obtained, allocated, managed, and accounted for.
f) Planning and Organising

Is relied on to helps another plan and organise their workload.
Uses effectively advance time management processes to deal with high workload and tight deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and replanning.

g) Solutions Focused

Identifies optimal solutions based on weighing the advantages and disadvantages of alternative approaches.
After implementation, evaluates the effectiveness and efficiency of solutions.

h) Detail Orientation

Reviews all relevant information or aspects of a situation before taking action or making a decision.
Pays close attention to details that are important to others to make sure they are right.
Verifies that work has been completed according to the standards and procedures.

i) Negotiations Skills

Is able to state own case, leaving some room for negotiation.
Is well-versed with negotiation protocol and etiquette.
Is able to successfully conclude simple negotiations on a factual basis.
Knows when to seek advice/guidance during a negotiation.

j) Written Communication

Understands that different writing styles are required for different documents or audiences.
Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
Reviews others’ documents for clarity and impact.
Has a solid mastery of writing principles such as grammar, sentence construction etc.
Required Personal Attributes
Behavioural Competencies:

a) Customer Service Orientation

Tries to understand the underlying needs of customers and matches these needs to available or customised products and services.
Adapts processes and procedures to meet on-going customer needs.
Utilises the feedback received by customers to develop new and/or improve existing services/products that relate to their on-going needs.
Thinks of new ways to align DBSA’s offerings with future customer needs.

b) Self-awareness and Self Control

Withholds effects of strong emotions in difficult situations.
Keeps functioning or responds constructively despite stress.
May apply special techniques or plan of time to manage emotions or stress.

c) Strategic and Innovative Thinking

Experiments with new approaches, tests scenarios, questions assumptions, and challenges conventional thinking.
Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.
d) Driving Delivery of Results

Sets challenging goals that will have a significant impact on the business or support the organisational strategy.
Commits significant resources and/or time to ensure that challenging goals are achieved, while also taking action to mitigate risk.
e) Teamwork & Cooperation

Acts to promote a friendly climate and good morale, and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.
f) Information Seeking and Analysis

Investigates the problem or situation beyond routine questioning.
Breaks down problems into simple lists of tasks or activities.
g) Flexibility

Changes his/her perception, ideas or alters normal procedures to fit a specific situation to get a job done and/or meet company goals.
h) Decisiveness

Acts promptly to address urgent needs, taking quickly those decisions which need to be taken.
Assesses available information to reach a clear view of key options and selects the best option at the time.
Thinks on their feet when necessary
i) Interpersonal Skills

Understands emotion (by reading body language, facial expression, and/or tone of voice) and what the other person explicitly says about a business or other issue (the other person’s explicit content that goes beyond labelling their emotions).
j) Analytical Thinking

Analyses and interprets multiple complex causal links: several potential causes of events, several consequences of actions, or multiple-part chains of events in order to prioritise and develop a plan of action.
k) Achievement Orientation

Undertakes challenging assignments and strives to complete them.
Sets priorities and chooses goals on the basis of calculated costs, anticipated benefits and improvement of performance.
Aims at exceptional performance; setting out to achieve a unique standard.
Constantly analyses outcomes to ensure the achievement of business goals.
Identifies short-term opportunities or potential problems aiming to achieve better outcomes.

Senior Deal Originator: Transport, Logistics & Bulk Water

Closing Date
2025/02/03
Reference Number
DBS240507-1
Job Title Senior Deal Originator: Transport, Logistics & Bulk Water
Job Grade 16
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) Job_Profile_Senior_Deal_Originator (1) (1).pdf (1.09 Mb) – 5/7/2024 4:59:57 PM
Job Description
The Senior Deal Originator is responsible for formulating and executing the strategic objectives of the business in collaboration with the Head Client Coverage whilst being accountable for deal origination, building and owning client and partnerships and developing projects for the DBSA ultimately leading to bankable deals.

Key Responsibilities
Contribute to the development of Divisional and Business unit strategies and implementation thereof.
Identify new, and prioritise existing key clients based on a set criteria (i.e. financial metrics, current and potential revenue and margin) and strategic factors.
Develop strong pipeline of good quality investments through proactive origination/business development and developing and employing sector/country knowledge.
Build and maintain strong relationships with clients, global and regional private businesses and facilitate the identification of opportunities to initiate viable projects.
Work closely with the project preparation team to facilitate project preparation, scoping, feasibility studies and business plans with the intention of closing investment deals.
Work closely with the Transactions team to take deals to bankability.
Remediate and eliminate partnership obstacles and inefficiencies, have knowledge of all new products, structured products and services offered by competitors.
Develop an in-depth knowledge of the political landscape of regions/sectors/clients and partners serviced and leverage such insights/knowledge across other regions/sectors and clients.
Build relationships, networks and collaborate with internal and external key stakeholders and clients to position DBSA as the ‘go-to’ Bank for infrastructure development opportunities.
Continuously research and analyse the clients’ business context, operations and financial performance in search of new opportunities
Leverage, engage and collaborate with the Bank’s internal network to ensure that the entire Bank’s relevant ex-pertise is used to the optimum.
Develop strong pipeline of good quality investments through proactive origination/business development and developing and employing sector/country knowledge;
Compile and provide competitor analysis and understand the operating environment.
Lead, initiate and develop new business strategies and opportunities to create a pipeline of development impact projects ensuring deal flow and bankability.
Working closely with Financing Operations Division, initiate and develop new business strategies and opportunities to create a pipeline of fee income generating projects.
Prepare and provide documentation/reports for EXCO and Board(s) decision making where applicable.
Present at deal Committees where applicable as and when required.

Key Measurements of Outputs
Value of project originated, approved, committed and disbursed.
Value of projects catalysed by the DBSA.
Value of projects originated with South African Inc.
Value of projects originated for Project Preparation Division.
Value of funds under management secured (Infrastructure Delivery business).
NPL targets.
Client service rating.

Expertise & Technical Competencies
Minimum Requirements
An Honours degree in Finance, Business, Accounting, Engineering or Economics;
8-10 years’ experience in appraising, negotiating and closing Project Finance, Corporate Finance, or
Structured Finance transactions in a financial institution;
Experience in securing infrastructure investment deals in relevant sectors/geographies in SA and/or Africa
(where applicable).
Experience in leading, initiating and developing new business strategies and opportunities to create a pipeline
of development impact projects ensuring deal flow and bankability.
Experience in securing deals of appropriate size for sectors and geographies in question.
Strong networks and relations with clients, global and regional private investors and banks in order to identify
and source viable projects/investments.
Successful track record in leading project teams with high level stakeholders and qualified professionals.
Experience in using Financial models.
Comprehensive knowledge of the complex financial and regulatory environments across Africa (where
applicable).
In depth knowledge and understanding of infrastructure market, financial markets and the macro landscape.
Demonstrable experience in identifying client challenges and playing an active part in finding innovative
solutions.
Experienced communicator and negotiator (expertise at senior level).
Strong negotiation skills with the ability to close deals.
Proven experience in working with senior stakeholders in highly political environments in South Africa and
the rest of Africa (where applicable).
Role requires flexibility to be redeployed if required
Ability to mentor jnr members of the team

Desirable Requirements
A post-graduate qualification such as a CA, CFA or MBA

Technical Competencies

Risk Identification & Assessment skills:
Advises on applicable aspects of risk identification and assessment.
Assesses and links short-term tasks in the context of long-term business strategies or perspectives.

Business Development:
Takes overall lead for pro-active business development at national and international level.
Initiates, reviews and interprets competitor environment reviews and take actions accordingly.
Formulates and modify market approaches on the basis of competitor analyses.
Leads the formulation, development and implementation of the business development strategy to
generate new business opportunities in public and private sector delivery of infrastructure.
Identifies and develop new markets, products and clients.
Leads the participation and presentation of an organisation at investment conferences and
roundtable dis-cussions.
Coordinates business activities to ensure that investment initiatives are in support of government
BEE strate-gies, broader national and regional economic development strategies.
Promote compliance and alignment with the strategic imperatives of both individual clients and
the organisation of investment and development interventions.
Builds capacity to coordinate, control and manage the activities and efforts required for the
implementation of the plan.
Builds capacity to conduct project origination exercises.

Business Acumen:
Deep understanding of commercial drivers and is able to take decisions based on an assessment of alternatives concerning complex business situations.
Deep understanding of economic priorities of South Africa and Africa and how they can be
implemented to meet an organisations strategic objectives.
Deep understanding of the need to coordinate efforts with many government entities, private sector, community groups and individuals to ensure effective implementation of new policies and
regulations.
Takes actions to fit business strategy.
Assesses and links short-term tasks in the context of long-term business strategies or perspectives.
Reviews own actions against the organisation’s strategic plan; includes the big picture when
considering pos-sible opportunities or projects or thinks about long-term applications of current
activities.
Anticipates possible responses to different initiatives.
Understands the projected direction of the industry and how changes might impact the organisation.

Deal Origination:
Utilises extensive networks with developers, sponsors and consultants in DBSA-mandated sectors
to identify project preparation opportunities.
Conducts project identification, conceptualisation and preliminary structuring of projects structuring
and value preposition for DBSA.
Applies analytical skills to understand the technical, environmental, institutional, financial and
legal compo-nents of projects to present a structure to prepare the project.
Understands the regulatory and policy environments and offers advice in preparing/structuring of
projects.
Conducts market research, business analysis and profiling to identify opportunities for infrastructure
develop-ment in SA, SADC and selected African countries.
Provides and grows the opportunity for DBSA equity investments.
Independently structures and negotiates and concludes engagement letters, term sheets and facility agreements.

Project Management:
Initiates project plans and secures resources for projects that span area or department boundaries.
Uses estimating techniques and develops project risk management approaches.
Has an in-depth and practical understanding of how to maximise the effectiveness of project teams.

Planning & Organising:
Is relied on to helps other plan and organise their workload.
Uses effectively advance time management processes to deal with high workload and tight
deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the
efficient use of time and resources.
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising
and re-planning.

Financial Acumen:
Makes sound financial decisions after having analysed their impacts on the organisation, partner
agencies, and community.
Effectively prepares budgetary submissions and forecasts for own department.
Knows the internal and external factors that impact on resource and asset availability.
Is able to interpret management account reports in an operational/commercial context and take action as appropriate to maximise revenues and control costs.

Reporting & Communication:
Designs / customises reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
Keeps standard reports under review and proposes improvements to meet user needs.

Presentation Skills:
Knows how to deliver arguments persuasively by employing a range of advanced presentation
techniques (e.g. the appropriate use of body language, how to close a presentation so that the
audience continues to think about the subject matter etc.).
Has knowledge of various feedback mechanisms to check levels of audience understanding.

Negotiation:
Has an appreciation of cultural sensitivities and differences.
Effectively employs a variety of advanced behavioural/interpersonal competencies to control the negotiation situation.
Is able to take the lead in a variety of sensitive negotiation situations requiring high levels of tact and diplomacy.
Is able to place a discrete negotiation situation within the context of a broader long-term relationship
and is not threatened by conceding ground to protect the longer-term interests of DBSA.

Required Personal Attributes
Behavioural Competencies
Achievement Orientation:
Undertakes challenging assignments and strives to complete them.
Sets priorities and chooses goals on the basis of calculated costs, anticipated benefits and
improvement of performance.
Aims at exceptional performance; setting out to achieve a unique standard.
Constantly analyses outcomes to ensure the achievement of business goals.
Identifies short-term opportunities or potential problems aiming to achieve better outcomes.

Customer Service Orientation:
Tries to understand the underlying needs of customers and matches these needs to available or customised products and services.
Adapts processes and procedures to meet on-going customer needs.
Utilises the feedback received by customers, in order to develop new and/or improve existing services/ products that relate to their on-going needs.
Thinks of new ways to align DBSA’s offerings with future customer needs.

Integrity:
Is willing to end a business relationship because it was associated with unethical business practice.
Is capable of challenging senior management (in an appropriate and respectable manner) in order to act on espoused values.

Leading and Empowering Others:
Creates the conditions that enable the team to perform at its best (e.g., setting clear direction, providing ap-propriate structure, getting the right people, obtain needed resources).
Monitors performance against clear standards, and addresses performance issues promptly and takes action to get performance back to desired levels.
Proactively asks for feedback on own performance from team members, aiming to become more effective.

Self-awareness and Self Control:
Withholds effects of strong emotions in difficult situations.
Keeps functioning or responds constructively despite stress.
May apply special techniques or plan ahead of time to manage emotions or stress.

Strategic and Innovative Thinking:
Recognises opportunities or potential problems, before they become obvious, by seeing the connections in a range of sources of information, including insights from outside DBSA.
Restates complex knowledge in a way that makes it easier for others to understand.
Experiments with new approaches, tests scenarios, questions assumptions and challenges conventional thinking.
Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.

Teamwork & Cooperation:
Acts to promote a friendly climate and good morale and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.

Principal Deal Originator: Outside SADC

Closing Date
2025/02/06
Reference Number
DBS240202-1
Job Title Principal Deal Originator: Outside SADC
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) PRINCIPAL DEAL ORIGINATOR – Job Profile.pdf (0.88 Mb) – 2/2/2024 1:43:46 PM
Job Description
The Principal Deal Originator is responsible for formulating and executing the strategic objectives of the business in collaboration with the Head Coverage whilst being accountable for deal origination, building and owning client and partnerships and developing projects for the DBSA ultimately leading to bankable deals.

Key Responsibilities
Contribute to the development of Divisional and Business unit strategies and implementation thereof
Identify new, and prioritise existing key clients based on a set criteria (i.e. financial metrics, current and potential revenue and margin) and strategic factors
Develop strong pipeline of good quality investments through proactive origination/business development and developing and employing sector/country knowledge
Build and maintain strong relationships with clients, global and regional private businesses and facilitate the identification of opportunities to initiate viable projects
Work closely with the project preparation team to facilitate project preparation, scoping, feasibility studies and business plans with the intention of closing investment deals
Work closely with the Transactions team to take deals to bankability
Remediate and eliminate partnership obstacles and inefficiencies, have knowledge of all new products, structured products and services offered by competitors
Develop an in-depth knowledge of the political landscape of regions/sectors/clients and partners serviced and leverage such insights/knowledge across other regions/sectors and clients
Build relationships, networks and collaborate with internal and external key stakeholders and clients to position DBSA as the ‘go-to’ Bank for infrastructure development opportunities
Continuously research and analyse the clients’ business context, operations and financial performance in search of new opportunities
Leverage, engage and collaborate with the Bank’s internal network to ensure that the entire Bank’s relevant expertise is used to the optimum
Develop strong pipeline of good quality investments through proactive origination/business development and developing and employing sector/country knowledge
Compile and provide competitor analysis and understand the operating environment
Lead, initiate and develop new business strategies and opportunities to create a pipeline of development impact projects ensuring deal flow and bankability
Working closely with Financing Operations Division, initiate and develop new business strategies and opportunities to create a pipeline of fee income generating projects
Prepare and provide documentation/reports for EXCO and Board(s) decision making where applicable
Present at deal Committees where applicable as and when required

KEY MEASUREMENTS OF OUTPUTS

Value of project approvals, commitments and disbursements
Value of projects prepared and committed for DBSA approval
Value of funds under management secured (Infrastructure Delivery business)
NPL targets
Client service rating

Expertise & Technical Competencies
An Honours degree in Finance, Business, Accounting, Engineering or Economics
A post-graduate qualification such as a CA, CFA or MBA – desirable
10-12 years’ experience in appraising, negotiating and closing Project Finance, Corporate Finance, or
Structured Finance transactions in a financial institution
Experience in securing infrastructure investment deals in relevant sectors/geographies in SA and/or Africa
Experience in leading, initiating and developing new business strategies and opportunities to create a pipeline
of development impact projects ensuring deal flow and bankability
Experience in securing deals of appropriate size for sectors and geographies in question
Strong networks and relations with clients, global and regional private investors and banks in order to identify
and source viable projects/investments
Successful track record in leading project teams with high level stakeholders and qualified professionals
Experience in using Financial models
Comprehensive knowledge of the complex financial and regulatory environments across Africa
In-depth knowledge and understanding of infrastructure market, financial markets and the macro landscape
Demonstrable experience in identifying client challenges and playing an active part in finding innovative
solutions
Experienced communicator and negotiator (expertise at senior level)
Strong negotiation skills with the ability to close deals
Proven experience in working with senior stakeholders in highly political environments in South Africa and
the rest of Africa
Role requires flexibility to be deployed to other business units within Coverage division, if required
Ability to mentor jnr members of the team

TECHNICAL

Risk Identification & Assessment skills

Advises on applicable aspects of risk identification and assessment.
Assesses and links short-term tasks in the context of long-term business strategies or perspectives.
Business Development

Takes overall lead for pro-active business development at national and international level.
Initiates, reviews and interprets competitor environment reviews and take actions accordingly.
Formulates and modify market approaches on the basis of competitor analyses.
Leads the formulation, development and implementation of the business development strategy to generate new business opportunities in public and private sector delivery of infrastructure.
Identifies and develop new markets, products and clients.
Leads the participation and presentation of an organisation at investment conferences and roundtable discussions.
Coordinates business activities to ensure that investment initiatives are in support of government BEE strategies, broader national and regional economic development strategies.
Promote compliance and alignment with the strategic imperatives of both individual clients and the organisation of investment and development interventions.
Builds capacity to coordinate, control and manage the activities and efforts required for the implementation of the plan.
Builds capacity to conduct project origination exercises.
Business Acumen

Deep understanding of commercial drivers and is able to take decisions based on an assessment of alternatives concerning complex business situations.
Deep understanding of economic priorities of South Africa and Africa and how they can be implemented to meet an organisations strategic objectives.
Deep understanding of the need to coordinate efforts with many government entities, private sector, community groups and individuals to ensure effective implementation of new policies and regulations.
Takes actions to fit business strategy.
Assesses and links short-term tasks in the context of long-term business strategies or perspectives.
Reviews own actions against the organisation’s strategic plan; includes the big picture when considering possible opportunities or projects or thinks about long-term applications of current activities.
Anticipates possible responses to different initiatives.
Understands the projected direction of the industry and how changes might impact the organisation.
Deal Origination

Utilises extensive networks with developers, sponsors and consultants in DBSA-mandated sectors to identify project preparation opportunities.
Conducts project identification, conceptualisation and preliminary structuring of projects structuring and value preposition for DBSA.
Applies analytical skills to understand the technical, environmental, institutional, financial and legal components of projects to present a structure to prepare the project.
Understands the regulatory and policy environments and offers advice in preparing/structuring of projects.
Conducts market research, business analysis and profiling to identify opportunities for infrastructure development in SA, SADC and selected African countries.
Provides and grows the opportunity for DBSA equity investments.
Independently structures and negotiates and concludes engagement letters, term sheets and facility agreements.
Project Management

Initiates project plans and secures resources for projects that span area or department boundaries.
Uses estimating techniques and develops project risk management approaches.
Has an in-depth and practical understanding of how to maximise the effectiveness of project teams.
Planning & Organising

Is relied on to helps other plan and organise their workload.
Uses effectively advance time management processes to deal with high workload and tight deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and re-planning
Financial Acumen

Makes sound financial decisions after having analysed their impacts on the organisation, partner agencies, and community.
Effectively prepares budgetary submissions and forecasts for own department.
Knows the internal and external factors that impact on resource and asset availability.
Is able to interpret management account reports in an operational/commercial context and take action as appropriate to maximise revenues and control costs.
Reporting & Communication

Designs / customises reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
Keeps standard reports under review and proposes improvements to meet user needs
Presentation Skills

Knows how to deliver arguments persuasively by employing a range of advanced presentation techniques (e.g. the appropriate use of body language, how to close a presentation so that the audience continues to think about the subject matter etc.).
Has knowledge of various feedback mechanisms to check levels of audience understanding.
Negotiation

Has an appreciation of cultural sensitivities and differences.
Effectively employs a variety of advanced behavioural/interpersonal competencies to control the negotiation situation.
Is able to take the lead in a variety of sensitive negotiation situations requiring high levels of tact and diplomacy.
Is able to place a discrete negotiation situation within the context of a broader long -term relationship and is not threatened by conceding ground to protect the longer-term interests of DBSA.

Required Personal Attributes
BEHAVIOURAL

Achievement Orientation

Delivers work on time and quality and follows through on agreed commitments.
Views new work experiences as an opportunity for growth.
Reacts immediately to overcome setbacks or/and obstacles in order to meet goals.
Recognises and acts upon current opportunities.
Customer Service Orientation

Makes self fully available, especially when the customer is going through a critical period.
Requests on-going feedback from customers and takes action in response to it; manages to retain and capitalise on existing customers.
Takes the “extra step” to resolve customer issues appropriately, even in the case where they do not fall under own area of responsibility.
Is aware of the level of service offered by the competition and provides more for customers than they expect.
Attention to Detail

Double-checks the accuracy of information or work.
Ensures that the work produced doesn’t contain any errors.
Leading and Empowering Others

Creates the conditions that enable the team to perform at its best (e.g., setting clear direction, providing appropriate structure, getting the right people, obtain needed resources).
Monitors performance against clear standards, and addresses performance issues promptly and takes action to get performance back to desired levels.
Proactively asks for feedback on own performance from team members, aiming to become more effective.
Ensures tasks are delegated so that team members are empowered to deliver results and develop their capabilities.
Self-awareness and Self Control

Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress;
Holds the emotions back, and continues to act calmly.
Ignores angering actions and continues a conversation or task.
May leave temporarily to withhold emotions, then return immediately to continue.
Strategic and Innovative Thinking

Recognises opportunities or potential problems, before they become obvious, by seeing the connections in a range of sources of information, including insights from outside DBSA.
Restates complex knowledge in a way that makes it easier for others to understand.
Experiments with new approaches, tests scenarios, questions assumptions and challenges conventional thinking.
Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.
Teamwork & Cooperation

Values and utilises the expertise of colleagues, asking for ideas and input and collaborates to form decisions and plans.
Willingly learns from others.
Creates opportunities for knowledge and expertise sharing between all members of the team.

Business Continuity Management Specialist

Closing Date
2025/01/29
Reference Number
DBS240416-1
Job Title Business Continuity Management Specialist
Job Grade 16
Job Type Classification Permanent
Location – Town / City Midrand
Location – Province Gauteng
Location – Country South Africa
Job Profile (Downloadable) Business Continuity Management Specialist August 2023.docx.pdf (493.28 kb) – 8/10/2023 10:17:54 AM
Job Description
To develop, maintain an effective and “ready for response” business continuity management
governance framework for the DBSA using the regulatory requirements and best practices. The
incumbent will be tasked with promoting awareness of the BCM function through facilitation of awareness workshops, and manage the lifecycle of the Business Continuity Management plan.

Key Responsibilities
Develop, implement, manage, maintain and monitor an effective Enterprise Business Continuity Governance.

Framework consistently with the general regulatory requirements and industry best practices and standards.

Optimisation of existing programs and tools to improve management of risks and minimise the impact of disruptions on business as well as effectively continue or resume business following a disruption.

Continuity planning and event management, development and facilitation of DBSA wide event exercises. (BCM Scenario planning).

Liaise and give feedback to the key Stakeholders; Assign responsibilities to Stakeholders;

Expert knowledge and experience of how the all the functions integrate under the Enterprise Business Continuity Governance Framework.

Re-engineering the business continuity planning processes to meet the business requirements.

Development of a BCM Capability Tool that measures the maturity and progress of the framework in accordance with the business requirements.

Enabling the development and regular delivery of business continuity training, workshops and information sessions to ensure DBSA staff are prepared for service disruptions and can resume operations as quickly as possible.

Full coordination of the trained Business Continuity Teams in the response, recovery, restoration and resumption of all business operations in accordance with the business continuity plans, emergency response plans, crisis management plans and technology recovery plans;

Work closely with ICT to develop and maintain ICT Continuity Plan for critical systems and applications;

Work closely with the Emergency Response Team to ensure on-going compliance in terms of trained members and preparedness;

Work closely with all other Business Continuity Management Team role players including Facilities, Security, Human Capital, etc.

Evaluate threats using the DBSA Risk Management Framework and methodology.

Develop and maintain the Business Continuity Portal and filing system in accordance with the National Archives and Records Management Standards.

Coordinate Business Continuity Plan Exercises in accordance with the annual exercise schedule;

Report the Business Continuity Status of Divisions / Business Units to Senior Management;

Assist the Division and Business Unit in enhancing, formalizing and standardizing the business continuity planning process, by identifying and selecting BC strategies per Division;

Development of an Incident Management Plan and Support Structure (Strategic, Tactical, Operational);

Maintain and Review all plans quarterly.

Ensure regular reporting to the relevant governance committees providing assurance.

To ensure regular comprehensive reporting to the relevant governance committees.

To provide guidance and support to management and function owners.

Ensure a disaster plan is in place to provide for the protection of vital information assets.

Key Measures/KPI’s

Able to design and implement effective and high quality governance frameworks in accordance with the relevant legislations, regulations, standards and best practise to ensure the risks are managed and compliance is adhered to.

Able to respond; Recover, Restore and Resume Business operations with minimal impact to the business.

Ensure that the BCM programme continuously operates at a minimum of Best Practice Maturity.

Adequate levels of BCM capability are measured throughout the Bank.

Expertise & Technical Competencies
A Bachelor’s Degree or Equivalent Qualification.

A membership of the Business Continuity Institute and/or an equivalent institution.

5 – 10 years of experience in Business Continuity Management Risk Management;

Adequate knowledge of Business Continuity Management and Resilience Frameworks.

Computer literacy and the basic understanding of business concepts.

Basic understanding of how information systems are designed & process data.

A good understanding how Disaster Recovery, Business Continuity, Crisis Management and Emergency Management are integrated under resilience SharePoint or similar system experience will be advantageous.

Experience in writing organisation wide strategies, policies, procedures and training materials will be advantageous.

Project Management experience is an advantage.

At least 6 years of experience in Risk Management preferably in a Financial Sector environment;

At least 10 years of experience in developing, managing, coordinating, implementation, testing and reviewing of full spectrum Business Continuity programmes, disaster recovery, emergency response etc.;

Expert knowledge of Business Continuity Management and resilience, Enterprise Risk Management and Operational Risk Management Standards and Best Practice; as well as the risk related control frameworks and practices, (COSO, ISO, ITIL, CMM, COBIT, etc.)

Experience in developing a BCM Assurance Framework. An understanding of the corporate wide Insurance especially in terms of Business Disruption Insurance.

Experience in writing organisation wide strategies, policies, procedures and training materials.

Experience of writing and presenting reports to senior management.

Extensive knowledge of the legislative requirements of the Data Protection Act and other information laws.

Experience in the investigation and management of incidents and root cause analysis.

Expert knowledge in Incident and Crisis Management experience.

Ability to assess commercial imperatives with a risk focus.

Ability to take ownership of and demonstrate accountability for issues.

1. Technical

Written Communication

a. Understands that different writing styles are required for different documents or audiences.

b. Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.

c. Has a solid mastery of writing principles such as grammar, sentence construction etc.

Reporting

a. Designs / customizes reports to meet user needs.

b. Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.

c. Keeps standard reports under review and proposes improvements to meet user needs.

Problem Solving

a. Identifies complex problems based on a broad range of factors, many of which are ambiguous or difficult to define.

b. While remaining guided by organisational values, identifies optimal solutions, thinking first in terms of possible approaches and flexibilities in the system vs. blind adherence to rules or procedures.

c. Implements solutions to complex problems, then evaluates the effectiveness and efficiency of solutions and identifies needed changes.

Stakeholder Management

a. Actively engages partners and encourages others to build relationships that support DBSA objectives.

b. Understands and recognises the contributions that staff at all levels make to delivering priorities.

c. Proactively manages partner relationships, preventing or resolving any conflict.

d. Adapts style to work effectively with partners, building consensus, trust and respect.

e. Delivers objectives by bringing together diverse stakeholders to work effectively in partnership.

Planning and Organising

a. Plans and manages multiple priorities and deadlines.

b. Uses effectively advance time management processes to deal with high workload and tight deadlines.

c. Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.

d. Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and re-planning

Computer Literacy

a. Consistently uses relevant office software products such as word-processing, spreadsheet, presentation, and email packages to an acceptable standard for the job.

b. Has the ability to use standard and/or program-specific the organisation databases, and merge / import data from one program to another.

c. Adapts method of working to accommodate changes in the technological development.

Risk response and Reporting

a. Monitor the effectiveness of actions taken to manage identified risks and intervene as appropriate.

b. Understand and be able to explain the purpose of risk mitigation measures.

c. Understand, develop and prepare risk reporting.

Required Personal Attributes
BEHAVIOURAL COMPETENCIES

1.1 Achievement Orientation

a. Delivers work on time and quality and follows through on agreed commitments.

b. Views new work experiences as an opportunity for growth.

c. Reacts immediately to overcome setbacks or/and obstacles in order to meet goals.

d. Recognises and acts upon current opportunities.

1.2 Attention to Detail

a. Double-checks the accuracy of information or work.

b. Ensures that the work produced doesn’t contain any errors.

1.3 Customer Service Orientation

a. Makes self fully available, especially when the customer is going through a critical period.

b. Requests on-going feedback from customers and takes action in response to it; manages to retain and capitalize on existing customers.

c. Takes the “extra step” to resolve customer issues appropriately, even in the case where they do not fall under own area of responsibility.

d. Is aware of the level of service offered by the competition and provides more for customers than they expect.

1.4 Self-Awareness & Self-Control

a. Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress;

b. Holds the emotions back, and continues to act calmly.

c. Ignores angering actions and continues a conversation or task.

d. May leave temporarily to withhold emotions, then return immediately to continue.

1.5 Teamwork & Cooperation

a. Values and utilises the expertise of colleagues, asking for ideas and input and collaborates to form decisions and plans.

b. Willingly learns from others.

c. Creates opportunities for knowledge and expertise sharing between all members of the team.

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