Capitec – Operations Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Branch Manager

Location: Upington, Northern Cape, ZA

Company: Capitec Bank Ltd

Apply by: 21/1/2025 

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To manage the operational functioning of the branch efficiently and effectively in accordance with set standards and processes
• To execute the Business and People implementation plans in the branch in order to:
  • maintain client service excellence utilising the Global One product offering
  • building a healthy, high-performance team

Experience

Minimum:

• At least 2 – 3 year’s client service experience within a retail / financial services / banking environment
• 1 – 2 years’ experience in a supervisory/ team leader role within a retail / financial services / banking environment
• Experience coaching and developing team members and overseeing activities of a branch or team.

Ideal:

• 4 year supervisory/first line management experience
• Experience of building and maintaining key relationships at a management level
• Experience in an operational management role within a retail / financial services / banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• National Certificate in Banking or Similar

Qualifications (Ideal or Preferred)

• National Higher Certificate in Banking
• A relevant tertiary qualification in Similar or Commerce

Knowledge

Minimum:

Knowledge and understanding of:

• Leadership and people management principles
• Business performance drivers at this level
• Retail/consumer service environment 
• Banking products and services
• Business Processes (Marketing/ Financial Management/ Human Resource Management)

Ideal:

• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Credit Policy

Skills

• Communications Skills
• Decision making skills
• Planning, organising and coordination skills
• Interpersonal & Relationship management Skills
• Commercial Thinking Skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Forensic Investigator

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

Under the guidance of the Manager: Forensic Investigations or Manager: Insurance Fraud, investigate instances of risk related to various types of fraud incidents across Capitec (e.g. external fraud such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance. This will include internal fraud, serious breach of policies and procedures, and criminal syndicates). Investigate the matter, the parties involved and provide appropriate evidence for disciplinary hearings and/or criminal proceedings. Identify control weaknesses and recommend preventative measures, improvements, and training initiatives against potential fraud.

Experience

Minimum:

• 3 plus years’ experience as a Forensic Investigator/Auditor
• Background in funeral investigations or related qualifications (e.g., CFE, criminology, forensic law and Auditing, etc)
• Experience with both research and fieldwork investigations. 
• Strong reporting and communication skills.
• Proficiency in (e.g. English, Afrikaans, Sepedi, Izulu, Xhosa)
• Willingness to travel for field work 
• Valid driver’s licence

Ideal: 

• Proven experience as a Forensic Investigator/Auditor in the Financial Services Sector

Knowledge

Minimum:

• Investigation methods and procedures  
• Criminal law and law of evidence of the judicial process

Ideal: 

• Fraud and misrepresentation in the insurance industry

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Reporting Skills
• Presentation Skills
• Negotiation skills
• Attention to Detail
• Interpersonal & Relationship management Skills
• Analytical Skills
• Decision making skills

Conditions of Employment

• A valid driver’s license and own vehicle is required
• Required to be available after hours in case of emergency
• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Click here to apply

We wish you all the best with your applications