Absa – IT Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Lead Product Engineer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Core Banking Pricing & Billing & Aips Division within Everyday Banking Core Technology is looking for a Cobol Developer with a Minimum 5-years mainframe application knowledge, solid analytical thinking trouble shooting and business writing skills. This role includes 24/7 Standby responsibilities

Job Description

Absa Everyday Banking  

Core Technology incorporating Pricing, Cheques, Savings, Personal Loans, Statements/EOS/Folders.

The position is for a developer/team lead role within the Statements/EOS/Folders space. The successful candidate will be required to support the Bank’s document generation and storage requirements, and to take on a team lead role within a small team, reporting to the Lead Technology Partner.

If you are enthusiastic, hardworking, willing to learn and want to join a dynamic team then come join us!

What you will get to do:

• Support, development and enhancements to the production environment following SDLC
• Work as a team lead within a small, experienced team

Environment:

• The current environment is on Mainframe Z/OS, using CSF Designer as a document generator and Folders for document archival.

• Work is currently underway to look at moving to an open source/cloud environment using FIS CSF, Rocket Folders and Rocket EOS.

What you need to get in:

• Knowledge and working experience in document composition, generation and archival processes, particularly those mentioned above
• Experienced in mainframe batch environment
• Exposure and experience in Cloud technologies
• 3 to 5 years Cobol experience
• Some XML knowledge will be a plus

Your inquisitive mind, collaboration, drive and a passion for technology in a fast paced environment might just make this your best career move!

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Container System Administrator

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryThe Container System Administrator will be responsible for managing and maintaining various container technologies, including but not limited to OpenShift, Rancher, and other industry-standard platforms. This role also involves supporting other system administrators in managing Windows and Linux servers, compute, storage, and network infrastructure. The System Administrator will ensure the optimal performance, availability, and security of all managed systems, adhering to the organization’s tech, cyber security, and data protection standards.

Job Description

• Manage and maintain container technologies such as OpenShift, Rancher, and others, ensuring their optimal performance and availability.
• Support Windows and Linux servers, VMware virtualization environments, and cloud infrastructure.
• Manage compute, storage, and network infrastructure, including Dell and IBM SAN storage.
• Collaborate with system admins and support teams to ensure seamless operations.
• Implement and comply with tech, cyber security, BCM, data, and information security standards.
• Provide technical support and troubleshooting for container technologies and other managed systems.
• Develop and maintain scripts and automation tools to streamline system administration tasks and improve efficiency.
• Monitor system performance and resource utilization, making recommendations for improvements.
• Participate in capacity planning and performance tuning activities to ensure scalability and reliability.
• Provide training and mentorship to junior system administrators and other IT staff on container-related topics.
• Ensure compliance with internal and external audit requirements and address any findings related to Linux systems
• Provide technical support and troubleshooting for Linux systems during DR and Restore exercise.
• Work with cloud infrastructure and container technology to support the organization’s needs.
• Ensure high availability and reliability of all managed systems.
• Maintain documentation and provide regular updates on the status of the infrastructure.
• Stay up to date with emerging technologies and trends in system administration.
• Implement and manage security measures to protect Container systems from cyber threats and vulnerabilities.
• Coordinate with the IT security team to ensure that Linux systems adhere to the organization’s security policies and standards.
• Implement and manage a comprehensive patch management process to ensure all container systems are up-to-date with the latest security patches and updates.
• Develop and execute an obsolescence management plan to identify and replace outdated hardware and software components.
• Plan and execute migration projects to upgrade Linux systems to the latest versions, ensuring minimal disruption to business operations.
• Design and implement backup and restore procedures to ensure data integrity and availability in case of system failures or disasters.
• Regularly test backup and restore processes to ensure they are effective and can be executed within the required timeframes.
• Monitor and report on the status of patch compliance across all Linux systems and address any non-compliance issues promptly.
• Collaborate with vendors and internal teams to ensure that all container systems are supported and maintained according to the organization’s standards.
• Develop and maintain documentation for all patch management, obsolescence management, migration, backup, and restore processes.

EducationBachelor’s Degree: Information Technology

Specialist Network Engineer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWork as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

Job Description

The suitable candidate must have demonstrable skills in the following:

• Strong understanding and practical experience in routing, subnetting and OSI model.
• Strong understanding and practical experience in of network hardware and network infrastructure
• Strong understanding of desktop support and specifically supporting all devices that utilize network infrastructure.
• Strong understanding of VPN connectivity and toolsets such as but not limited to Zscaler and Cisco VPN.
• Network routing – demonstrable Cisco CCNP equivalent experience in multi-area OSPF and BGP, route filtering and mutual redistribution of routing protocols, both IGP and BGP, use of VRF’s for traffic separation, route tagging, prefix-maps, etc.
• Network switching and wireless – demonstrable Cisco CCNP equivalent experience in VLAN’s, VxLAN, Spanning-Tree (RSTP, MST, etc.), 802.1Q trunk links, LACP, MLAG, VPC, P2P Ethernet links, QinQ, Wireless LAN, etc.
• Network monitoring and alerting – demonstrable experience in the use of SolarWinds, Arista CVP, Cisco DNA, Wireshark, NetScout, OpsGenie or equivalent tools is compulsory.
• Experience in managing Metro-E circuits for national and international campus connectivity.
• Experience in the use of incident and problem management ticketing systems (e.g., ServiceNow).
• Participating actively on Event and Incident teams, to remediate the issues and return the service to expected service levels as quickly as possible.
• Participation in root cause analysis and reporting.
• The incumbent must be able to provide, maintain and troubleshoot networking for all devices connected to the network whether via LAN, WAN, Wireless, trusted, or untrusted network and vpns and other. Priorities will be defined by Absa.

Duties Include:

• Installing and configuring network equipment to update or fix hardware or software issues.
• Communicating networking issues to other employees and management.
• Fixing software and hardware configuration issues for users on incident or from inspection of the network.
• Performing problem-solving tasks when alerted by a user or monitoring system.
• Plans, designs, and implements local and wide-area network solutions.
• Supports and troubleshoots network issues and coordinates with vendors.
• Perform hands-on installation and maintenance tasks on network components such as switches and routers.
• Monitor network activity and configure network systems using tools.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Monitoring network performance to determine if adjustments need to be made.
• Responsible for assisting in the day-to-day support and networking functions.
• Manage implementation projects and roll outs of network equipment and systems.
• Manage vendor/stakeholder relationships and SLAs relating to network services.
• Responsible for network related incidents assigned to the network team.
• Regularly performing network software upgrades.

Skillsets:

• Ability to analyze, problem solve and think critically and pays attention to details.
• Strong team player, highly collaborative, effectively transfer knowledge.
• Calm and resilient in a high-pressure environment and manage stress effectively.
• Ability to multi-task, work on different streams and problems simultaneously.
• Keep communication channels open while troubleshooting
• Adaptable, curious with a high learning agility and high in self-motivation.
• Adaptable, curious, and self-motivated
• Strong and effective verbal and written communication skills.
• Strong interpersonal skills, mindful and self-aware with self-management being key.
• Flexible hours due to 24-hour support model.
• Ability to travel regionally, nationally, and internationally
• Own car essential – reliable and insured for daily travel
• Hybrid working model. Please note role is based in Gauteng with regular travel to branch locations and regular onsite interaction.

Certifications:

• CCNA
• CCNP
• CompTIA S+
• CompTIA N+
• CompTIA A+
• Modern Desktop Administrator
• ITIL 4 Foundation (beneficial)
• FortiGate NSE-4 (beneficial)

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Support Engineer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWork as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support
• Apply problem solving skills to solve technical problems on existing applications
• Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
• Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
• Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
• Provide inputs into application documentation for end users
• Leverage application documentation to guide users through application support processes
• Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
• Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
• Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
• Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
• Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
• Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
• Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
• Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
• Compile and maintain inventory of applications and related details
• Meet all SLA requirements associated with application support being provided
• Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
• Maintain awareness of application risks and opportunities for improvement

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Lead Scrum Master

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryPut simply, you’ll be our go-to person for applying scrum to produce high-quality work. Scrum Master duties include managing timelines, resolving problems and coaching team members on Agile methodologies. Ultimately, you’ll help create self-organizing teams that are flexible and fully productive during sprints.
You should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables. If you’re a strong communicator, a capable leader and your are invested in Agile frameworks, we would like to meet you.
This role includes 24/7 Standby responsibilities.

Job Description

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Ensuring all change governance and standards are adhered to
• Ensuring code quality is maintained
• Developing plans to ensure delivery of teams’ work.

Requirements and Skills

• Experience in a scrum master role
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP etc.)
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills

Accountability: Delivery Capability
• Ability to maintain a dialogue in difficult situations
• Ability to coach team members and product owners in the adoption of Agile
• Experience in maintaining and supporting multiple sprints
• Knowledge of major functions and features of workflow analysis tools
• Resolves major problems and fluently applies escalation and notification procedures for incidents

Accountability: Management
• Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
• Experienced at leading or managing a variety of teams and projects.
• Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
• Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

Accountability: Application Management
• Understands how service support applies to own technical function:
• Has experience of incident & problem management disciplines
• Has experience of maintaining configuration items, raising changes and planning releases
• Has good operational knowledge of the service desk and incident systems
• Has experience in developing and maintaining technical reference documents
• Familiar with technical documentation standards, guidelines and best practices
• Working knowledge of scripting/utility tool component, features and facilities

Accountability: Stakeholder Management
• Can effectively manage and develop relationships with key decision makers and
stakeholders to achieve successful outcomes
• Uses stakeholder management strategy effectively and knows how to navigate the organisation
• The ability to facilitate and negotiate with multiple parties to bring about
agreement and resolution, even when position is not initially shared by others
• Clearly and effectively communicates difficult or complex ideas clearly to
stakeholders, peers and subordinates
• Adapts style to contribute and enhance teams performance by working effectively
with people across a wide range of disciplines and levels, both internal and external.

EducationNational Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Lead Technology

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

Product & Service Direction Setting, Solution Design & Performance Management
• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)
• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People
• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance
• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Key Tools

• MuleSoft
• Jitterbit
• UiPath
• Abbot

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Junior Data Engineer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryIn this role you will assist in defining, designing and testing document data specific routines that supports the deployment & optimisation of data retrieval, processing, storage and distribution for the TWC business. Working with senior Data Engineers, discover and define what the key business insights to be monitored are. Continuously provide key insights by managing data processes and dashboards.

Job Description

Description:

• Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions
• Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs beyond the analysis of the problem
• Participate in design thinking processes to successfully deliver data solution blueprints
• Leverage state of the art relational and No-SQL databases as well integration and streaming platforms to deliver sustainable business specific data solutions.
• Assist in the design of data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
• Develop high quality data processing, retrieval, storage & distribution design in a test driven environment
• Contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices.
• Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions

Kindly send us your CV if you have;

• B-Degree in Computer Science and with experience or familiarity with MS SQL server and AWS development experience.
• 2 years’ or more experience in data science principles, methodologies and implementation across data marts, warehouses and data leaks, including data governance around ingestion and retrieval/usage.

EducationHigher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Associate Infrastructure Owner

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryThe jobholder will ensure effective planning, provisioning and maintaining of end to end technology infrastructure services and solutions within Absa Bank (Mauritius) limited, including but not limited to network connectivity services, voice and contact centre services as well as data centre services.
The individual will also be required to participate and contribute to business projects and initiatives of the Digital Transformation and Technology function in line with the strategy of the bank.

Job Description

Accountability:

Design, maintain and Manage the technology Infrastructure of the bank

• Ensure fit for purpose IT Infrastructure solutions & network design for the bank, provisioned and capacitated to meet business requirements of the bank, in line with industry best practices and group standards with a special focus on security and resilience.
• Manage the Voice infrastructure and solutions of the bank and ensure availability of services to the 24/7 Contact centre.
• Manage the data centre environment of the bank, in line with industry best practices and group standards, ensuring the data centre operation guidelines are adhered to.
• Ensure the highest level of system availability and performance is achieved through regular and proactive monitoring of all network & voice services for early identification of faults and minimal impact for the business.
• Actively manage relationship with the services providers ensuring appropriate services are provided to the bank, vendor performance is measured against targets and service level agreements are met.
• Handle all aspects of incident management, from identification of faults through to resolution, supplier liaison and providing regular progress updates to technology and business stakeholders.
• Ensure effective scheduling of technology changes in line with Absa’s change management standard and with minimal customer impact
• Ensure system administration, performance tuning and capacity planning: continuously assessing the services to ensure it is appropriate for current and planned developments and making recommendations for change
• Ensure that comprehensive documentation of all services supported including resilience capabilities are available and maintained up to date
• Keep in close touch with new technologies and solutions in the various infrastructure areas under his responsibility and provide technical guidance to technology leadership on services appropriate for the bank, outlining business benefits to be derived from investments in IT infrastructure
• Ensure cost efficiency of the services availed of by ABML through continuous discussions with suppliers

Deliver Projects and Initiatives

• Drive and deliver projects and initiatives of the Digital Transformation and technology function, aligned to the strategy of the bank
• Understand and analyse business requirements and opportunities, scout for and assess solutions and technologies that would be appropriate and make recommendation for implementation
• Ensure the different stages of the project delivery process are followed, including ideation, design, approvals, implementation, testing and go live, in line with Absa’s policies and standards
• Own and be accountable for delivery of identified solutions, communicating progress to stakeholders on a regular basis

Improve Customer Experience

• Always have a “Customer” first attitude and ensure all customer queries / calls are attended to on priority.
• Act on customer feedback and internal stakeholders’ feedback to constantly improve the product proposition. 
• Participate in internal brain-storming sessions for development of new products and services or amendment to existing services
• Regular internal follow-ups for open customer issues and ensure that customer’s TAT is not impacted by providing alternative or workaround solutions to get the work done.
• Facilitate a customer obsession culture within and across teams for the long term success of the brand and continuous business growth
• Provide insights, key learning’s and digital behavioural trends to relevant stakeholders on digital and technology projects

Risk Management

• Collaborate with Technology Risk and Compliance team, ensuring appropriate controls are in place in the areas under his responsibility
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Ensure all issues identified within the ABML infrastructure (network, voice infrastructure and Data centre environment) are logged and remediation plans are put in place to address the risks identified

Mandatory Risk and Control objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Standards. Understand and manage risks and risk events (incidents) relevant to the role.

People Management

• Build strong and productive working relationships with colleagues, technology teams and stakeholders to understand the requirements and expectations and deliver excellent business results through a shared purpose
• Develop a deep sense of ownership and drive a high-performance culture that ensures individual and team accountability across levels
• Responsible for driving own Performance Development, discussing and agreeing challenging KPIs with line manager and ensuring regular check ins throughout the year
• By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. 
• Responsible for ensuring own plan is completed within agreed timescales. 
• Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate
• Undertake all necessary trainings in order to align to the strategic direction of ABML and Absa group and ensure effective IT support in line with new technologies

Role/Person Specification

Preferred Education:

• Degree in computer science or in any Information Technology related fields

Preferred Experience:

• At least 3 years in IT Infrastructure, Networks and operations role
• Experience of banking / financial services preferred
• Familiarity with ITIL-style management procedures
• Familiarity with agile project management styles a distinct advantage

Knowledge & Skills:

• Good knowledge of LAN/WAN & SD-WAN architectures, Network Security & VoIP
• Good knowledge of server architecture (Windows & Linux)
• Sound knowledge of Network management & monitoring tools and reporting
• Understanding of Contact Centre/IVR and Cloud solutions
• Sound understanding of Datacentre operations and management
• Financial management – budget preparation and managing to budget

Technical Competencies:

• Cisco Network & Security certifications
• Working experience with Fortigate and Arista solutions
• Good understanding of ITIL processes and associated concepts
• Familiarity with Virtual Platforms (VMWare, Nutanix)
• AWS Certified Cloud Practitioner preferred

Behavioural Competencies:

• Strong customer liaison and relationship management skills
• Excellent communication and presentation experience
• Must be able to work under pressure, take clear ownership of issues and projects and drive to ensure a successful closure

EducationFurther Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

Lead Platform Engineer (Senior Developer)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryBuild high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

Job Description

Job Summary:
We are seeking a Platform Engineer with a strong developer background to join our team. We are building an application
platform similar to Heroku, Cloud Foundry, or the platform engineering reference architectures developed by Mckinsey
and Humanitec.

This role will focus on building the Control Plane/orchestration layer of this platform. The Control Plane is
being built using the Kubernetes, specifically leveraging Crossplane and developing in-house CRDs and associated
controllers to extend the Kubernetes API.

The ideal candidate is one that understands how to build and run applications,
is enthusiastic about building a platform to remove that toil from developers day to day lives, and is willing to deep dive
into the world of Kubernetes development to deliver.

Key Responsibilities:
Design and implement the control plane of our application platform using Kubernetes.
Develop and maintain custom CRDs (Custom Resource Definitions) and controllers to extend Kubernetes functionality
for our platform.
Utilise Golang to build Services, Controllers, and Crossplane Functions
Ensure availability, and performance of the platform
Automate deployment, monitoring, and management processes using CI/CD pipelines and GitOps principles.

Requirements:
At least 5 years of developer experience – understanding how applications are built and run is important.
Strong experience in any typed programming language (Golang, Rust, C++, Java, C#, Typescript, etc)
Strong understanding of Kubernetes architecture and running applications on Kubernetes. Experience running or
deploying Kubernetes clusters themselves is not required.
Strong analytical and problem-solving skills.
Good communication and collaboration skills.

Ideal Certifications or experience:
Experience with Golang development
Experience with Helm, Kustomize, Argo CD, Flux or related deployment tools.
Experience with monitoring and logging tools such as Prometheus, Grafana, or ELK stack.
Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
AWS certified cloud practitioner or AWS Associate level certifications

What would make you a good fit?
Want to learn or expand your Kubernetes knowledge?
Want experience with DevOps tooling?
Have a light-hearted sense of humour?
Enjoy learning new technologies?
Can deal with the large cognitive load that platform engineering presents?
Love problem solving?
Want to solve technical problems for technical peers instead business problems for business
owners?
Have a positive can-do attitude with matching enthusiasm?
Have excellent written and verbal communication skills.
Can work within a team and communicate effectively.

Able to work within an autonomous self-organising team.
Do you have any standards or ways of working you could contribute that the team currently
does not have?
 
What you can look forward to:
Flexible working hours
Free access to Enterprise grade training and certification (AWS, Kubernetes, ACloudGuru,
Udemy)
Access to cool tools and tech (Miro, Slack, JetBrains, Rancher etc)
No uniform or corporate wear

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

We wish you all the best with your applications