The Information Regulator Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

SENIOR MANAGER: COMPLAINTS AND INVESTIGATIONS: PAIA (1 POSITION)

POST: SENIOR MANAGER: COMPLAINTS AND INVESTIGATIONS:
PAIA (1 POSITION)
REFERENCE: IR1/05/2025
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: 13
SALARY: R1 216 824.00 (all-inclusive package and not negotiable)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric certificate plus a 4-year Law Degree at National Qualifications Framework (NQF)
  Level 7 or 8 as recognised by South African Qualifications Authority (SAQA);
• Five (5) years’ relevant experience at Middle Management level;
• Three (3) years post qualifications experience in dispute resolution, compliance monitoring
  or conducting of investigations in a regulatory environment; and
• Admission as an Advocate or Attorney will serve as an added advantage.

KEY PERFORMANCE AREAS

• Manage and implement the Complaints Management System, Process and Standard
  Operating Procedures for successful resolution of complaints.
• Manage the handling of all PAIA complaints received.
• Manage investigation and resolution of PAIA complaints.
• Manage relationships with clients and other relevant stakeholders.
• Manage and provide leadership to the sub-division.
• Effectively and efficiently manage all resources allocated to the Sub-Division.
• Manage development and implementation of Annual Operational Plan (AOP) for the SubDivision.
• Participate in different forums within the Regulator (i.e. MANCO and Extended Exco).

Applications for this position must be submitted by email as follows:
Recruitment2@infoRegulator.org.za

COMPLAINTS AND INVESTIGATIONS OFFICER: POPIA (2
POSITIONS)

POST: COMPLAINTS AND INVESTIGATIONS OFFICER: POPIA (2
POSITIONS)
DIVISION: POPIA
REFERENCE: IR2/05/2025
SALARY LEVEL: NINE (09)
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY: R468 459.00 (Basic salary per annum plus benefits)
The successful candidate will be required to sign a performance
agreement annually

REQUIREMENTS

• Matric certificate plus a 4-year Law Degree at National Qualifications Framework (NQF)
  Level 7 or 8 as recognised by South African Qualifications Authority (SAQA);
• Minimum of three (3) to five (5) years in conducting of investigations preferably within a
  regulatory environment;
• Technical and practical knowledge of the Protection of Personal Information Act 4 of 2013;
  and
• Experience in alternative dispute resolution will be an added advantage.

SKILLS AND COMPETENCIES REQUIRED
Knowledge of Protection of Personal Information Act No. 4 of 2013 Act No. 4 of 2013, the
Constitution of the Republic of South Africa Act 108 1996, Promotion of Access to Information
Act 2 of 2000 and its Regulations, Promotion of Administrative Justice Act 3 of 2000, A good
knowledge and understanding of the law of evidence. Alternative Dispute Resolution
Ability to work under pressure, able to work independently and within a team. Good office
management and administration skills, excellent telephone etiquette, computer literacy with
advanced knowledge of Microsoft packages and good typing skills, ability to conduct basic
research,
Time management, Analytical skills and pay attention to details, Interpersonal relationship,
Excellent Communication (writing and verbal) skills with proven experience in reporting
writing.

KEY PERFORMANCE AREAS

• Ensure compliance with applicable protocols and prescribed standard operating
  procedures, including confidentiality and non-abuse of investigation powers.
• Identify and implement methods to improve efficiency and quality investigation of
  complaints.
• Draft and execute investigation plans with clear and reasonable timelines.
• Assess complaints in terms of POPIA.
• Conduct quality investigations into alleged breaches of POPIA (gathering all relevant,
  admissible evidence and analysing such evidence).
• Resolving complaints by means of dispute resolution mechanisms, i.e. settlement,
  mediation and/or conciliation.
• Drafting of pre-investigation reports, investigation reports and closing reports.
• Conduct mediation sessions with data subjects and responsible parties
• Draft, submit investigation reports to the Enforcement Committee
• Liaise directly with various internal and external stakeholders
• Providing reasonable assistance to any person(s) who wishes to make a complaint to the
  Regulator.
• Respond to enquiries by the responsible parties;
• Various other duties as may be determined from time to time by the Regulator.

Applications for this position must be submitted by email as follows:
Recruitment1@infoRegulator.org.za

COMPLIANCE AND MONITORING OFFICER: POPIA (2)
POSITIONS)

POST: COMPLIANCE AND MONITORING OFFICER: POPIA (2)
POSITIONS)
DIVISION: POPIA
REFERENCE: IR3/05/2025
SALARY LEVEL: NINE (09)
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY: R468 459.00 (Basic salary per annum plus benefits)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric certificate plus a four (4) year Law Degree at National Qualifications Framework
  (NQF) Level 7 or 8 as recognised by South African Qualifications Authority (SAQA);
• Five (5) years’ experience in conducting compliance and monitoring activities preferably
  within a Regulatory environment;
• Technical and practical knowledge of the Protection of Personal Information Act 4 of 2013;
  and
• Admission as a Legal Practitioner will be an added advantage.

SKILLS AND COMPETENCIES REQUIRED
Knowledge of Protection of Personal Information Act No. 4 of 2013 Act No. 4 of 2013, the
Constitution of the Republic of South Africa Act 108 1996, Promotion of Access to Information
Act 2 of 2000 and its Regulations, Promotion of Administrative Justice Act 3 of 2000 and a
good knowledge and understanding of the law of evidence.
Candidate must be able to work under pressure, able to work independently and within a team,
and able to conduct basic research. Must have good office management and administration
skill, good telephone etiquette.
Computer literacy with advanced knowledge of Microsoft packages and good typing skills,
time management, analytical skills and pay attention to details, Interpersonal relationship,
excellent communication (writing and verbal) skills with proven experience in report writing.

KEY PERFORMANCE AREAS

• Identify and implement methods to improve efficiency and quality assessment;
• Ensure compliance with applicable protocols and prescribed standard operating
  procedure;
• Conducting of assessment in terms of section 89 POPIA;
• Drafting of assessment reports;
• Review and analyse submissions by responsible parties against the provisions of
  POPIA;
• Receive and analyse all relevant admissible evidence as related to section 89
  assessments;
• Conduct assessments on responsible parties and provide guidance relating to the
  implementation of guidelines and SOPs on applications for prior authorisations,
  exemptions, personal information of children, special personal information and codes of
  conduct;
• Perform monitoring of compliance activities as assigned;
• Draft, submit and communicate the outcomes of an assessment in terms of section 91
  of POPIA;
• Liaise directly with various internal and external stakeholders in the pursuit of ensuring
  compliance with POPIA;
• Respond to enquiries by the responsible parties; and
• Perform various other duties as may be determined from time to time by the Regulator.

Applications for this position must be submitted by email as follows:
Recruitment1@infoRegulator.org.za

COMPLAINTS AND INVESTIGATIONS OFFICER: PAIA (2
POSITIONS)

POSITION: COMPLAINTS AND INVESTIGATIONS OFFICER: PAIA (2
POSITIONS)
DIVISION: PAIA
REFERENCE: IR4/05/2025
SALARY LEVEL: NINE (09)
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY: R468 459.00 (Basic salary per annum plus benefits)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric certificate plus a 4-year Law Degree at National Qualifications Framework (NQF)
  Level 7 or 8 as recognised by South African Qualifications Authority (SAQA);
• Three (3) to Five (5) years’ experience in conducting of investigations preferably within
  a Regulatory environment; and
• A valid Driver’s License will be an advantage.

SKILLS AND COMPETENCIES REQUIRED
Knowledge of Protection of Personal Information Act No. 4 of 2013 Act No. 4 of 2013, the
Constitution of the Republic of South Africa Act 108 1996, Promotion of Access to Information
Act 2 of 2000 and its Regulations, Promotion of Administrative Justice Act 3 of 2000, A good
knowledge and understanding of the law of evidence. Ability to work under pressure. Office
management and administration, Good telephone etiquette, Computer literacy with advanced
knowledge of Microsoft packages and good typing skills, Ability to conduct basic research,
Time management, Analytical skills and pay attention to details, Interpersonal relationship,
Excellent Communication (writing and verbal) skills with experience in reporting writing.

KEY PERFORMANCE AREAS

• Draft and execute investigation plans with clear and reasonable timelines.
• Assess complaints in terms of PAIA.
• Conduct quality investigations (gathering all relevant, admissible evidence and analysing
  such evidence).
• Providing reasonable assistance to any person(s) who wishes to make a complaint to the
  Regulator.
• Resolving complaints by means of dispute resolution mechanisms, i.e. settlement,
  mediation and/or conciliation.
• Drafting of pre-investigation reports, investigation reports and closing reports.
• Ensure compliance with applicable protocols and prescribed standard operating
  procedures, including confidentiality and non-abuse of investigation powers.
• Identify and implement methods to improve efficiency and quality investigation of
  complaints

Applications for this position must be submitted by email as follows:
Recruitment2@infoRegulator.org.za

POST: COMPLIANCE AND MONITORING OFFICER PAIA (2
POSITIONS)

POST: COMPLIANCE AND MONITORING OFFICER PAIA (2
POSITIONS)
DIVISION: PAIA
REFERENCE: IR5/05/2025
SALARY LEVEL: NINE (09)
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY: R468 459.00 (Basic salary per annum plus benefits)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric certificate plus a 4-year Law Degree at National Qualifications Framework (NQF)
  Level 7 or 8 as recognised by South African Qualifications Authority (SAQA);
• Five (5) years’ experience in conducting compliance and monitoring activities preferably
  within a Regulatory environment; and
• A valid Driver’s License will be an added advantage.

SKILLS AND COMPETENCIES REQUIRED
Knowledge of Protection of Personal Information Act No. 4 of 2013 Act No. 4 of 2013, the
Constitution of the Republic of South Africa Act 108 1996, Promotion of Access to Information
Act 2 of 2000 and its Regulations, Promotion of Administrative Justice Act 3 of 2000, A good
knowledge and understanding of the law of evidence. Ability to work under pressure. Office
management and administration, Good telephone etiquette, Computer literacy with advanced
knowledge of Microsoft packages and good typing skills, Ability to conduct basic research,
Time management, Analytical skills and pay attention to details, Interpersonal relationship,
Excellent Communication (writing and verbal) skills with experience in reporting writing.

KEY PERFORMANCE AREAS

• Conducting of compliance assessments in terms of PAIA.
• Drafting of assessment reports.
• Ensure compliance with applicable protocols and prescribed Standard Operating
  Procedure.
• Identify and implement methods to improve efficiency and quality assessment.
• Maintain compliance monitoring and enforcement registers.
• Provide policy inputs to enhance the monitoring and enforcement of compliance.
• Coordinate the submission of Annual Reports in terms of section 32 and 83(4) of PAIA.
• Participate in consultations with interested parties on any matter affecting access to
  information.

Applications for this position must be submitted by email as follows:
Recruitment2@infoRegulator.org.za

REGISTRY OFFICER

POST: REGISTRY OFFICER
DIVISION: POPIA
REFERENCE: IR6/05/2025
SALARY LEVEL: NINE (09)
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY: R468 468.00 (Basic salary per annum plus benefits)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric Certificate plus National Diploma in Public Administration or equivalent relevant
  qualification at National Qualifications Framework (NQF) Level 6 as recognised by South
  African Qualification Authority (SAQA);
• A minimum of 3 years’ experience in a Legal, compliance, complaints management or
  regulatory environment;
• Experience in providing administrative support and maintaining a register of matters within
  a regulatory environment; and
• Previous experience in a related field will be an added advantage.

SKILLS AND COMPETENCIES REQUIRED
Knowledge of Protection of Personal Information Act No. 4 of 2013 Act No. 4 of 2013, the
Constitution of the Republic of South Africa Act 108 1996, Promotion of Access to Information
Act 2 of 2000 and its Regulations, Promotion of Administrative Justice Act 3 of 2000.
A good knowledge and understanding of the law of evidence. Ability to work under pressure
with limited supervision. Office management and administration, good telephone etiquette,
Computer literacy with advanced knowledge of Microsoft packages and good typing skills,
Ability to conduct basic research, Time management, Analytical skills and pay attention to
details, Interpersonal relationship, Excellent Communication (writing and verbal) skills.

KEY PERFORMANCE AREAS

• Receive, assess, classify, record and register all complaints, applications, security
  compromises and enquiries logged.
• Adequately assess matters received for completeness in line with the Standard Operating
  Procedures.
• Ensure a written official reply letter is provided to all external stakeholders.
• Acknowledge receipt of matters received and assign reference number.
• Ensure that written feedback/outcome is provided.
• Maintain and update all relevant registers.
• Referral of matters to relevant divisions and sub-divisions within the Regulator and other
  external Bodies that have jurisdiction.
• Assess all matters and refer to the relevant sub-division or stakeholders.
• Continuously follow-up on progress made in the finalisation of all matters
• Notify all relevant stakeholders on the status of the complaint.
• Produce monthly reports on the status of matters received.
• Gather information and statistics on all matters received and resolved.
• Referral of filing of closed documents/records and files to records management division.

Applications for this position must be submitted by email as follows:
Recruitment1@infoRegulator.org.za

ADMIN ASSISTANT: (2 POSITIONS)

POSITION: ADMIN ASSISTANT: (2 POSITIONS)
DIVISIONS POPIA (1 POSITION) AND PAIA (1 POSITION)
REFERENCE: IR7/05/2025
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: FIVE (5)
SALARY: R 228 321.00 (Basic Salary per annum and not negotiable)
The successful candidate will be required to sign a
performance agreement annually.

REQUIREMENTS

• Matric certificate plus National Diploma in Administration or equivalent relevant qualification
  at National Qualifications Framework (NQF) Level 6 as recognised by South African
  Qualifications Authority (SAQA).
• Minimum of one (1) to three (3) years’ experience in relevant working environment.
• Basic knowledge of office administration and interaction with clients and stakeholders will
  serve as added advantage
• Knowledge of Acts, Regulations, Policies and Procedures governing the public sector.
• Knowledge of POPIA and PAIA will be an added advantage.

SKILLS AND COMPETENCIES REQUIRED
Ability to work under pressure. Office management and administration, Ability to work in a
team. Good telephone etiquette, Computer literacy with advanced knowledge of Microsoft
packages and good typing skills, Ability to conduct basic research, Time management,
Analytical skills and pay attention to details, Interpersonal relationship, Excellent
Communication (writing and verbal) skills with experience in reporting writing.

KEY PERFORMANCE AREAS

• Provide administrative support service for the division
• Effectively manage diary and all activities of the Senior Manager and Managers.
• Render administrative support such as coordination of travel and accommodation as well
  as prepare travel claims.
• Support regarding meetings and ensure that minutes are timely prepared.
• Receive written correspondences and direct them accordingly and follow-up of responses.
• Liaise with internal and external stakeholders in relation to procurement of goods and
  services.
• Obtain quotations, complete procurement forms for the purchasing of standard office
  items.
• Prepare submissions and letters on behalf of the division.
• Compile reports for the Division
• Provide internal and external stakeholders with basic relevant information as and when
  required.
• Take messages and convey to relevant staff.
• Receive written correspondence and direct them to relevant offices and follow-up on
  responses.
• Perform other administrative duties assigned by the division

Applications for this position must be submitted by email as follows:
Recruitment2@infoRegulator.org.za

ADMIN ASSISTANT: (2 POSITIONS)

POSITION: ADMIN ASSISTANT: (2 POSITIONS)
DIVISION: HUMAN RESOURCES MANAGEMENT AND
ADMINISTRATION
REFERENCE: IR8/05/2025
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: FIVE (5)
SALARY: R 228 321.00 (Basic Salary per annum and not negotiable)
The successful candidate will be required to sign a
performance agreement annually.

REQUIREMENTS

• Matric certificate plus National Diploma in Administration or equivalent relevant qualification
  at National Qualifications Framework (NQF) Level 6 as recognised by South African
  Qualifications Authority (SAQA);
• Minimum of one (1) to three (3) years’ experience in relevant working environment;
• Basic knowledge of office administration and interaction with clients and stakeholders will
  serve as added advantage; and
• Knowledge of Acts, Regulations, Policies and Procedures governing the public sector.

SKILLS AND COMPETENCIES REQUIRED
Ability to work under pressure. Office management and administration, Good telephone
etiquette, Computer literacy with advanced knowledge of Microsoft packages and good typing
skills, Ability to conduct basic research, Time management, Analytical skills and pay attention
to details, Interpersonal relationship, Excellent Communication (writing and verbal) skills with
experience in reporting writing.

KEY PERFORMANCE AREAS

• Provide administrative support service for the division;
• Render administrative support such as coordination of travel and accommodation as well
  as prepare travel claims;
• Support regarding meetings and ensure that minutes are timely prepared;
• Receive written correspondences and direct them accordingly and follow-up of responses;
• Liaise with internal and external stakeholders in relation to procurement of goods and
  services;
• Obtain quotations, complete procurement forms for the purchasing of standard office
  items;
• Prepare submissions and letters on behalf of the division;
• Perform other administrative duties assigned by the Senior Manager; and
• Compile reports for the Division.

Applications for this position must be submitted by email as follows:
Recruitment3@infoRegulator.org.za

ADMIN OFFICER TO FULL-TIME MEMBER (1 POSITION)

POST: ADMIN OFFICER TO FULL-TIME MEMBER (1 POSITION)
DIVISION: OFFICE OF CHAIRPERSON
REFERENCE: IR9/05/2025
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: SEVEN (7)
SALARY: R325 101.00 (Basic Salary per annual and not negotiable)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric certificate plus Secretarial Diploma or equivalent relevant qualification at National
  Qualifications Framework (NQF) Level 6 as recognised by South African Qualifications
  Authority (SAQA);
• Three (3) to five (5) years’ experience in rendering a secretarial support services to Senior
  or Executive Management;
• Knowledge of Acts, Regulations, Policies and Procedures governing the public sector;
• Basic knowledge of office administration and interaction with clients and stakeholders;
• Experience in providing executive support to the higher-level offices will be an added
  advantage; and
• Certificate in Microsoft office or typing will be added advantage.

SKILLS AND COMPETENCIES REQUIRED
Ability to work under pressure. Office management and administration, Good telephone
etiquette, Computer literacy with advanced knowledge of Microsoft packages and good
typing skills, Ability to conduct basic research, Time management, Analytical skills and pay
attention to details, Interpersonal relationship, Excellent Communication (writing and verbal)
skills with experience in reporting writing.

KEY PERFORMANCE AREAS

• Effectively manage diary and all activities for the Full-time Member;
• Render administrative support such as coordination of travel and accommodation as well
  as prepare travel claims for the Full-time Member;
• Provide logistical support regarding the administration of the budget for the Full-time
  Member;
• Organise meetings on behalf of the Executive and ensure that minutes are timely
  prepared;
• Receive written correspondences and direct them to relevant offices and follow-up of
  responses;
• Prepare submissions, letters, memos and reports on behalf of the Full-time Member.
• Typing of documents on behalf of the Full-time Member;
• Perform other administrative duties assigned by the Full-time Member; and
• Draft accurate minutes.

Applications for this position must be submitted by email as follows:
Recruitment3@infoRegulator.org.za

CLEANER

POST: CLEANER
REFERENCE: IR10/05/2025
DIVISION: HUMAN RESOURCES MANAGEMENT AND
ADMINISTRATION
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: TWO (2)
SALARY: R138 486.00 (Basic salary per annum and not negotiable)
The successful candidate will be required to sign a
performance agreement annually.

REQUIREMENTS

• Matric certificate at National Qualification Framework (NQF) level four (4) as recognised
  by South African Qualifications Authority (SAQA);
• Minimum of two (2) to five (5) years’ experience of cleaning in Public Service or Private
  Sector;
• Knowledge and understating of Office administration; and
• Basic knowledge of interaction with clients and customer service.

SKILLS AND COMPETENCIES REQUIRED
Cleaning; office management; quality assurance; communication skills (verbal and written);
reading skills to be able to understand basic instructions of operation cleaning equipment;
planning and organisation; customer service and client orientation; Computer literacy and
ability to work under pressure.

KEY PERFORMANCE AREAS

• Cleaning of offices occupied by the Leadership, Executives and ordinary staff of the
  Regulator;
• Cleaning of all the common areas and ensure timely replenishment of supplies in restroom;
• Provide refreshments for meetings;
• Operate and maintain the cleaning equipment, electronic appliances, utensils and cutlery;
  and
• Timely empty and wash waste bins

Applications for this position must be submitted by email as follows:
Recruitment3@infoRegulator.org.za

SENIOR LITIGATION OFFICER

POST: SENIOR LITIGATION OFFICER
DIVISION: LEGAL SERVICES
REFERENCE: IR12/05/2025
CENTRE: BRAAMFONTEIN, JOHANNESBURG
SALARY LEVEL: ELEVEN (11)
SALARY: R896 436.00 (An all-inclusive remuneration package per annum
and not negotiable)
The successful candidate will be required to sign a performance
agreement annually.

REQUIREMENTS

• Matric plus LLB Degree or any relevant qualification rated at National Qualifications
  Framework (NQF) Level 8 as recognised by South African Qualifications Authority
  (SAQA);
• Five (5) years appropriate post qualification experience as a Legal Advisor with a
  minimum of three (3) years at supervisor/junior management level preferably in a
  regulatory environment;
• Five (5) years post admission experience as a practising Advocate or Attorney; and
• Five years of litigation experience

SKILLS AND COMPETENCIES REQUIRED
Knowledge of laws, Acts, Regulations, Government protocols, planning, agreements, policies,
programme and project management skills, analytical skills, legal research, court appearance,
legal drafting, programme and project management, financial management, service delivery,
and innovation, problem-solving and analysis, risk management, change management,
knowledge management, operational knowledge of and exposure to Constitutional Law,
Administrative Law, Corporate Law and Privacy Laws .

KEY PERFORMANCE AREAS

• Preparation for trial and court appearance;
• Engage in dispute resolution;
• Conduct disciplinary hearings;
• Drafting pleadings and legal documents;
• Drafting and attending to amendments to the regulations;
• Assess the proposed legislation; and
• Drafting and Vetting of Contracts.

Applications for this position must be submitted by email as follows:
Recruitment3@infoRegulator.org.za

Click here to apply

We wish you all the best with your applications