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Consultant: Invoicing

Division: Claims

Reference No: 5470

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 11

Job Posting Salary: R501,775.00

Job Posting End Date: 6 Jun 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NB: This is a 12-Month Fixed-Term Contract position

Purpose of the Job: The Consultant: Invoicing is responsible to create invoices for claimants as well ensure invoices are accurate, and resolve billing errors.

Key Performance Areas

Invoicing

Keep client information details up-to-date.
Create and send invoices and statements to clamaints.
Check data input to ensure the accuracy of the final bill.
Track payments and ensure that the cash flow into the company is profitable and does not result in losses for the organisation.
Report issues or irregularities where necessary.
Fix billing errors by issuing debit and credit memos.
Initiating new procedures for billing where gaps are identififed.
Recover any outstanding debts owed to the organisation as a resut of over or double payment.
Provide payout progress.
Categorise received Invoices by type.
Validate the details of supplier claim or supplier invoice.
Validate the expert invoice and expert details.
Conduct duplicate checks on all invoices before issueing.

Quality Assurance

Ensure that invoicing processes are implemented and maintained at the highest standards.
Maintain the implementation of an unusual occurrence procedures

Administrative Support

Deal with/and respond to correspondence.
Produce documents, briefing papers, reports and presentations.
Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting

Track and report against set objectives and targets.
Report on emerging risks.
Provide ad hoc reports on process improvement initiatives.

Stakeholder Management

Maintain healthy relationships with all stakeholders.
Follow up and feedback to all stakeholders to keep them updated on the status of a query.
Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/Advanced Diploma in a Finance related qualification.

Experience

Relevant 3 years’ experience in a invoicing or accounting related environment.

Competencies

Behavioural
- Planning, Organising and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation

Technical
- Knowledge of cash flow and invoicing.
- Understanding of post claim management and settlement.
- Medical bill reviewing.
- Medical case management.
- Complex problem identification, solving and decision making.
- Customer value proposition.
- Good financial management skills.
- Strong Analytical capabilities.
- Knowledge of Motor Vehicle Accident legislation.
- PFMA knowledge.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs.”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Data Engineering

Division: Strategy and Transformation

Reference No: 5735

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 10 Jun 2025

Purpose of the Job: Reporting to the Senior Manager: Data and Analytics, the successful incumbent is responsible to manage and inspire dynamic data engineering team in designing, building, operationalising, securing, and monitoring data pipelines and data stores to solution designs, standards policies and governance requirements thus making data accessible for the evaluation and optimisation for downstream use case consumption.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Establish data governance policies for unstructured data to ensure data security, privacy, and compliance.

Designing and securing scalable data pipelines and data stores

Design and develop data pipelines for structured, semi-structured and unstructured data.
Design and develop data pipelines for batch, streaming and event-driven data flows.
Design and develop integration to internal and 3rd party systems.
Ensure automation and orchestration of data pipelines and integrations.
Administering the end-to-end management of data engineering projects, from inception through agile delivery.

Data Pipeline Performance

Implementing a strategic review and optimisation process for existing data pipelines to enhance efficiency and performance.
Establishing metrics and monitoring systems to continuously assess pipeline health and performance.
Review of pipeline monitoring reports (latency, success rates).
Ensure the analysis of data pipeline logs and error messages.
Leading the exploration and integration of new tools and technologies to improve pipeline scalability and reliability.

Data Quality

Developing and enforcing data quality standards and processes across all data engineering projects.
Initiating regular data audits and implementing data cleaning practices to maintain high data integrity.
Ensure the review of data quality reports and error rates.
Approval of data validation and cleansing processes.
Collaborate with a range of stakeholders on data quality expectations.
Provide oversight of data quality monitoring tools and alerts.
Evaluation of data lineage and traceability practices.
Championing a culture of quality-first in data handling and processing.
Collaborating with the Data Governance function to align data quality initiatives with RAF standards.

Unstructured Data Management

Developing strategies for the efficient handling and storage of unstructured data, including the use of Enterprise Content Management systems, intranet sites, and web channels.
Implementing policies and tools for tagging, categorising, and indexing unstructured data to enhance searchability and access.
Leading initiatives to integrate unstructured data with structured databases and analytics tools.
Collaborating with T&D and Business Units to ensure unstructured data management solutions meet RAF needs and compliance requirements.
Evaluation of business needs for unstructured data management.
Planning for integration of ECM solutions with data pipelines to ingest intranet, web, and other unstructured data.
Monitoring of the effectiveness of unstructured data management processes for intranet, web, and other data sources.

Technology Adoption

Leading the evaluation and adoption of cutting-edge data engineering technologies and methodologies.
Ensuring alignment of technology adoption with RAF’s strategic goals and data strategy.
Ensuring alignment of technology and adoption with the RAF’s strategic goals and data strategy.
Advocating for and securing resources for team training on new technologies.
Establishing partnerships with technology providers and industry groups to stay ahead of technology trends.

Effective Communication

Conduct needs assessments to understand the target audience, their preferred communication styles, and information gaps.
Develop clear and concise communication materials tailored to different audiences and channels (e.g., email, presentations, videos).
Utilise multimedia platforms and interactive tools to enhance engagement and knowledge retention.
Organise training sessions and workshops to equip employees with the necessary skills to effectively communicate technical information.
Establish feedback mechanisms (e.g., surveys, focus groups) to gather feedback and continuously improve communication effectiveness.

Reporting

Ensure preparation and submission of Regulation reports.
Report quarterly on progress with implementation of operational plans.
Ensure development of functional reporting systems, project or performance reporting for management.
Ensure the development of reports/ policies/ procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.

Stakeholders

Facilitating cross-functional collaboration to ensure data pipelines meet the needs of various stakeholders.
Communicate with all levels of stakeholder contact.
Ensure clear understanding and alignment with stakeholders in the impact and value of adopted technologies.

People Management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Establishing partnerships with technology providers and industry groups to stay ahead of technology trends.

Qualifications and Experience

Bachelor’s Degree/Advanced Diploma in Information Technology or a Computer Science or Business Administration or Commerce/Business or Engineering.
Postgraduate in Information Technology/Computer Science/Business Administration/ Commerce/ Engineering related qualification will be advantageous.
Professional certification in and Data Platform/Technology framework(s) will be an added advantage.
Relevant 6-8 years’ experience in IT, or Business Development, or a related field of which 2 years must on management/area of expertise/ supervisory level.
Experience in developing and building databases, warehouses, reporting and data integration solutions.
Experience in building and optimising big data pipelines, architectures, and data sets.
Experience in Cloud -native data.
Experience in Infrastructure -as-code, CI/CD.

Technical and Behavioral Competencies Required

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation
Change Management
Coaching and mentoring
Conflict Management
Critical and innovative thinking.
Direction setting.
Facilitation and Presentation Skills.
People management.
Policy conceptualisation and formulation.
Risk Management.
Programme/project management.
Service Delivery Innovation.
Stakeholder development and relations.
Reporting.
Knowledge of the advanced Analytics Model Deployment and Integration.
Data API’s.
Ability to implement solutions in an agile approach.
Big Data Technologies.
Cloud Platforms.
Data Integration Techniques.
Data Pipelines.
Data Quality Management.
Data Warehousing and Business Intelligence.
Programming Languages.
Scripting Languages.
Unstructured Data Management.
Version Control Systems.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Medical Management

Division: Claims

Reference No: 5712

Location:

Cape Town, Western Cape, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 10 Jun 2025

Purpose of the Job: To Manage the medical management capability in supporting the claims operations.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of claims medical operations policy, procedures and processes.
Keep up to date with effective claims operations policy and practice execution strategies

Medical management

Manage medical assessments including injury assessments of past and future medical care, preauthorization and clinical coding
Manage the assessment of the seriousness of medical injuries and determination of future care.
Manage the implementation of the tariff, cost savings initiative recording and treatment protocol to ensure that all service providers adhere to the rules, and the tariff as guided by the RAF.
Review assessment reports and provide recommendations.

Exception handling

Develop tracking methods to report analysis results in business case scenarios
Manage the development and maintenance of formal exception handling process within the medical management unit
Manage the documentation and regular updating of the exception handling process
Management of supporting policies and procedures in line with managing exception handling with division.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s strategy.
Develop functional reporting systems, for management, projects or performance reporting
Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder management

Facilitate and manage communication with relevant internal and external stakeholders proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communicate with all levels of stakeholder contact.
Represent the Fund in relevant external activities and events.

People Management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF
Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

Bachelor’s Degree / Advanced Diploma in Health sciences or Medical related qualification.
Postgraduate in Health Sciences or Medical related qualification will be an added advantage
Registration with HPCSA/SANCA
Relevant 6-8 years’ experience in a Medical Management related environment of which 2 years must have been on a management/supervisory level/area of expertise.

Competencies required.

Behavioral

Resilience
Communication
Working with people
Network and Alliances
Planning, Organizing and Coordinating
Employee engagement
Personal mastery
Judgement and decision making
Ethics and values
Client services orientation

Managerial

Change management
Coaching and mentoring
Conflict management
Critical and innovative thinking
Direction setting
Facilitation and presentation skills
People management
Policy conceptualization and formulation
Risk management
Programme /project management
Service delivery innovation
Stakeholder development and relations
Reporting

Technical

Claims management process/ processes and systems
Medical management
Medical bill reviewing
Medical case management
Complex problem identification, solving and decision making
Customer value proposition
Good financial management skills
Strong analytical capabilities
Knowledge of Motor Vehicle Accident legislation
PFMA knowledge

Road Accident Fund Values

Integrity
Compassion
Accountability
Respect
Excellence
Empathy

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

RAF Attorney: High Court X2 – Thohoyandou

Division: Governance

Reference No: 5706

Location:

Thohoyandou, Limpopo, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 16

Job Posting Salary: R1,028,791.00

Job Posting End Date: 10 Jun 2025

Purpose of the Job: The RAF Attorney: High Court is responsible for all High Court matters within the Fund and to offer litigation services accordingly. This role will also be responsible to perform a range of tax services including tax bill of costs in compliance with South African laws and regulations.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Preparation and research on related litigation matters

Conduct research that will provide information in preparation for all matters for trial.
Consult with client departments/representatives, and witnesses for instructions and documentation for cases to be presented in court.
Draft pleadings to provide clear motivation/justification on a particular position about the case.

Mediation process

All required steps regarding the mediation process, as governed by the amendment to the rules of court, are to be taken.
Upon conclusion of the mediation, parties shall inform the Registrar and all other parties by a notice that Mediation is completed.
Parties & Mediator must within 5 days of completion of mediation issue a joint minute indicating.

Represent the Road Accident Fund on all third party claims and related litigation matters

Attend court appearances in all allocated third-party litigation matters.
Ensure file administration from opening to the conclusion of a legal case including adherence to trial dates.
Handle appearances at courts, tribunals, mediation hearings and inquiries.
Approve instructions to appoint and instruct expert witnesses.

Settle non-litigious matters before they are set down for trial

Block consultation, early assessment of files, and early instructions to experts and assessors.
Approve requests to appoint and instruct assessors and expert witnesses.
Recommend a settlement.

Provision of legal advice to RAF

Provide legal advice on arising legal matters and contracts.
Provide well-researched legal advice on matters impacting the organisation.
Conduct legal research and prepare legal opinions.

Taxation

Deliver a full range of tax services in compliance with laws and regulations.
Build relationships and interact with clients to provide consulting and expertise in tax services.
Provide innovative tax planning and review complex income tax returns.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
Develop functional reporting systems, for management, projects or performance reporting.
Prepare proposals, briefings, presentations, reports and other documentation and provide management with information both verbally and in a report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to invetments and proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communication with all levels of stakeholder contact.

People Management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

Bachelor’s Degree in Law or equivalent.
Post-graduate in Law or equivalent.
Admission as an Attorney of the High Court or Advocate.
Right of Appearance in the High Court.
Relevant 5-7 years Legal Experience Post-graduation or Admission of which 2 years must have been on area of expertise (Personal Injury Litigation).

Competencies Required:

Behavioural

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change Management
Coaching and Mentoring
Conflict Management
Critical and innovative thinking
Direction setting
Facilitation and Presentation Skills
People Management
Policy conceptualization and formulation
Risk Management
Programme/Project Management
Stakeholder development and relations
Reporting

Technical

Legislation & regulatory knowledge
Ethics & compliance
Monitoring and evaluation
Policy and standards
Governance
Claims litigation
MVA law and legislation
Negotiation
Conflict resolution
Problem solving and analysis
Mediation

NB: “RAF offers Total Employment Cost Package with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Legal Secretary: High Court x3

Division: Governance

Reference No: 5008

Location:

Durban, Kwazulu-Natal, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 08

Job Posting Salary: R326,151.00

Job Posting End Date: 3 Jun 2025

Purpose of the Job: The Legal Secretary (High Court) is responsible to provide administrative support to the Legal Services Department and to ensure the day-to-day functioning of the office.

Key Performance Areas

Legal Secretarial Administration

Prepare court statements and forms that Attorneys will need in court.
Dictate Attorney’s audio files and written notes.
Transcribe and proofread legal documents.
Index and update pleadings and discovery binders.
Collect and deliver documents.
Supporting legal research for cases and communicating with vendors, experts, attorneys, opposing counsel and other staff

Standard, process and procedure maintenance

Ensure a strategy framework is maintained by required standards
Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
Provide administrative support to the strategy and reporting office by RAF policies and procedures.

Quality Assurance Activities

Maintain up-to-date written documentation and policies related to the organization’s business activities.

Office Management

Maintain correspondence, filing, telephonic queries and provide general administration support to the office.
Maintain strict confidentiality in all matters relating to the office.
Make follow-ups on outstanding matters on behalf of the Legal Services department in the office.
Ensure all office requests are handled and responded to within set timelines.
Ensure availability of stationery within the department.

Meeting and diary management

Arrange meetings on behalf of the Legal Services Department.
Take minutes and distribute these in accordance to set governance standards.
Mantain follow-up plan on meeting resolutions and matters outstanding.
Ensure confirmation of meetings and management of team diaries.
Schedule appointments with internal and external stakeholders as and when required.

Document Control

Ensure that the filing system is always up-to-date and functional.
Collate court rolls received from the Registrar for the responsible court divisions, update references and distribute to state attorneys
Manage the retrieval of information at all times as requested in the office.
Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
Collate all the court directives and update on the court directives database
Maintain status update and records of all high value foreign national records for re-insurance purposes and report regularly

Qualifications

National Diploma in Business Administration/Law related qualification.

Experience

Relevant 2 years’ experience in a business/law administration related environment.

Behavioral Competencies

Planning, organisation and coordinating.
Personal mastery.
Emotional wisdom and decision making.
Ethics and values.
Client service orientation

Technical Competencies

Computer literacy in MS Word, Excel, PowerPoint, outlook,etc
Good understanding of all RAF systems and procedures
Proficiency in English and one other official language
Excellent planning and organisational skills
Dependable and trustworthy
Good communication skills
Interpersonal relations
Good administrative skills
Research skills
Writing skills
Dairy and Court roll management

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Pre-Assessment x 11 (Pretoria)

Division: Claims

Reference No: 5694

Location:

Menlo Park, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 3 Jun 2025

JOB TITLE: CONSULTANT PRE-ASSESSMENT X11 PRETORIA

NOTE: THIS IS AN TWENTY FOUR (24) MONTHS FIXED TERM CONTRACT

Purpose: The Consultant: Pre-Assessment is repsonsible for the pre-assessment of prospective claims applications.

Key Perfromance Areas

Pre-Assessment of Prospective Claims

Record all the submitted documents for prospective claims.
Determine the benefits and the products submitted based on the submitted documents.
Assess the submitted documents to determine compliance as per defined processes and rules.
Apply compliance and/lodgement rules in the pre-assessing the prospective claim.
Identify duplicate claims and linked claims.
Examine the prescription of lodgement and apply prescription rules.
verify mortality with Home Affairs.
Communicate the assessment outcomes to the prospective claimants.

Quality Assurance

Ensure that pre-assessment processes are implemented and maintained at the highest standards.
Maintain the implementation an unusual occurrence procedures.

Administrative Support

Document the acknowledged claims.
Deal with/and respond to correspondence.
Produce documents, briefing papers, reports and presentations.
Assist with typing and editing briefs, technical papers, letters to various parties and memos.

Reporting

Track and report against set objectives and targets.
Report on emerging risks.
Provide adhoc reports on process improvement initiatives.

Stakeholder Management

Maintain healthy relationships with all stakeholders.
Follow up and feedback to all stakeholders to keep them updated on the status of a query.
Respond to queries within the predefined turnaround times.

Qualifiction and Experience

Bachelor’s Degree / Advanced Diploma in a related qualifiction.
Relevant 3 years experience in the Claims environment.

Technical and Behavioural Competencies

Ability to differentiate different RAF Products
Knowledge of Motor Vehicle Act
Complex problem identification, solving and decision making
Customer value proposition
Good financial management skills
Strong analytical capabilities
Knowledge of Motor Vehicle Accident Legislation
PFMA knowldge
Attention to details
Planning, Organising and Coordinating
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Customer Service Centre (Nelspruit)

Division: Operations

Reference No: 5691

Location:

Nelspruit, Mpumalanga, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 3 Jun 2025

Purpose of the Job: Is responsible for the smooth running and management of the Claims Onboarding department in the province through the effective use of resources and ensuring that all RAF service offerings are executed in compliance with legislation and RAF Policies and Procedures.

NB: THIS IS A THREE (3) YEAR FIXED TERM CONTRACT

Key Performance Areas

Management of Department

Development the business plans for the CEC aligned with the RAF strategic plan of the RAF.
Provide technical assistance to employees within the Claims Onboarding Department in the Province.
Claims Onboarding include consultations, origination of direct claims, direct claim lodgement, pro-active and re-active information collection, and pre-merits assessment.
Manage the activities of the Hospital Service Centres, Community service Centre (including Registrations and Validation/Verification, Merits team).
Mobilise employees within the Province to actively practice the RAF mission, vision, values and strategic objectives.

Ensure implementation of continuous improvements initiatives to enhance service delivery & effective reporting.

Prepare and submit monthly progress reports to the Senior Claims Manager.
Ensure effective and sufficient recording of daily activities of the Department.
Ensure the timely completion of financial reports.

Ensure adherence to corporate governance within the team.

Prepare and manage the annual budget for the CEC in accordance with legislation and RAF targets and goals.
Prepare the annual administrative and human resource budget for the budget for the Department in the Region.
Ensure that employees adhere to the PFMA.
Monitor the departmental expenditure.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Ensure that the RAF values are adhered to in all dealings with stakeholders.
Ensure adequate representation of the Fund in relevant external activities and events.
Ensure a positive relationship with all internal and external stakeholders. Ensure external stakeholders are continuously engaged to improve relationships.

People Management.

Provide leadership and inspire team members towards high performance.
Manage performance and development of reporting staff.
Provide coaching to team members on an ongoing basis.
Set operational goals and targets for teams.
Ensure proper planning and allocation of consistent workload within the Department.
Facilitate weekly team lead meetings to ensure maintenance of the crucial interface between management and staff.

Qualifications

NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification to discipline.
NQF8 (Post graduate Diploma / Honors Degree / Professional Qualification Degree) Advantageous.

Experience

6-8 working experience in a claims/legal environment of which 2 years must have been at a manager/supervisory level.

Technical and behavioral competencies required

Knowledge of PFMA.
Financial and budget management.
Knowledge of Claims management system.
Insurance / Re-insurance principles.
Customer Channels Establishment and Support principles.
Strategic capability and leadership
Results orientation
Business and financial acumen
Brand and stakeholder orientation
Organizational resilience
Communication
Team resilience
Network and alliances
Talent management
Change management

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Click here to apply

We wish you all the best with your applications