To apply, click on the link at the end of the posts and all the best with your applications.
Closing Date
2025/07/05
Reference Number
NAN250628-4
Job Title Office Manager
Department Nandos Group
Job Type Permanent
Reporting To (Job Title) Group Head of Supply Chain
Number of Positions 1
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Johannesburg
Nandos Casa Central Kitchen
Job Description
Nandos Group is looking for an Office Manager will be responsible for overall executive assistance/secretarial support and office administration to the Group Head of Supply Chain and SC department. This role provides professional and executive level support to the Group Head of Supply Chain and department.
Minimum Requirements
Education :
Bachelor’s degree in business administration, supply chain or equivalent NQF Level 7 qualification
Experience:
5 -7 Years Office Administration Experience.
Prior working experience in servicing a team concerning a range of administration activities.
Service industry or professional services experience is essential – restaurant industry experience is advantageous.
Experience in managing administration in a highly collaborative style in a relatively unstructured, private company environment.
Duties and Responsibilities
Monitor asset conditions e.g. age of equipment and arrange replacements as required
Order stationery and office supplies and manage stock levels
Review and process invoices for the department
Collate data, store data, file documents and manage retrieval of data
Oversee the office space including maintenance, hygiene, cleanliness and organisation
Support the effective onboarding process of new employees into the departments
Welcome visitors and ensure that correct security processes are complied with
Oversee the H & S requirements of the department
Serve as Supply chain Comms representative which includes but is not limited to drafting (if required), review and distribution of all notifications
Custodian of appropriate records management system, including but not limited to SC trackers dashboards, product listing of suppliers, collating of information from suppliers and other tasks that may arise.
Minute-taking and administrative support across all governance meetings and structures.
Organising and maintaining diaries and making appointments, including the design of an annual calendar.
Carrying out background research and presenting findings in support of the team.
Producing documents, briefing papers, reports and presentations in support of the executive team and others.
Organising and attending meetings and ensuring the executive/manager/team member is well prepared for meetings
Manage and maintain the Group Head of Supply Chain schedule which includes daily time and diary management, and the coordination of logistics as required.
Internal liaison across departments on behalf of the Group Head of Supply Chain, with strong ability to manage sensitive and confidential information with discretion and diplomacy.
Schedule and arrange meetings, video-conferences etc. as required by the Group Head of Supply Chain and department.
Coordinate and arrange management meetings for the Group Head of Supply Chain and Heads of Departments and ensure that agendas are prepared, all documentation is in order, and that everything runs smoothly – this includes catering arrangements and any other related requirements.
Maintain an appropriate and effective filing/record management system of sensitive documentation (supplier contracts, pricing letters, audit reports, etc).
Book all travel arrangements of the Group Head of Supply Chain and greater Supply Chain team which include: Travel schedules and itineraries of Flight bookings and accommodation; possible arrangement of visa and foreign exchange; arrangement of transport.
Perform general administrative duties such as the preparation of presentations, reconciliation of expense reports,
Implement and follow all travel rules when making bookings
Gather and check quotes for travel requirements
Ensure all approvals are in place
Compile travel agendas and itineraries
Issue and control per diem allocations if applicable
Make change and updates to travel
Research and manage the visa process if applicable
Provide support in office related projects such as moves and changes
Coordinate the arrangement of conferences, workshops/team-builds and events, etc. including any arrangements required for team & relevant Suppliers
Arrange all details relating to conferences and events
Define the conference requirements and source venue, suppliers etc.
Conduct site visits as required
Review the event budget, obtain quotes, ensure approvals and manage the event budget
Arrange all collateral and gifting for conferences and events
Coordinate the attendance of speakers and facilitators as required
Ensure that the agenda and presentations are complete and set up for roll-out
Closing Date
2025/07/03
Reference Number
NAN250625-1
Job Title Commercial Manager
Department Supply Chain
Job Type Permanent
Reporting To (Job Title) Head of Commercial
Number of Positions 1
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Johannesburg
Nandos Casa Central Kitchen
Job Description
To negotiate and facilitate the best possible commercial terms, including managing Suppliers for Nando’s South Africa for quality, service, innovation and commercial advantage, in line with best commercial practices and total cost of ownership, whilst mitigating risks. The role is responsible for approximately R100million per sub-category.
Minimum Requirements
Degree or National diploma or equivalent NQF level 7 qualification in procurement/supply chain
5 years’ experience as a Procurement Manager in a relevant industry, or experience managing complex Supplier/stakeholder relationships
Driver’s license and own vehicle
Knowledge;
Knowledge of cost reduction initiatives (Advanced)
Knowledge of supplier relationship management (SRM) (Advanced)
Knowledge of relevant local legislation and regulations in relation to procurement (Intermediate)
Knowledge of principles and practices of contract preparation (Intermediate)
Knowledge of relevant local legislation and regulation (Intermediate)
Knowledge of demand and supply planning (Intermediate)
Project Life-cycle management (Intermediate)Negotiation skills (Advanced)
Business case development skills (Advanced) Presentation skills (Intermediate)
Numeracy skills, financial acumen (Advanced)
Advanced excel and intermediate Microsoft office skills
Fluent in English communications – written and verbal
Duties and Responsibilities
Strategic Management
Develop, analyse and present relevant business cases
Implement and report on sourcing strategies throughout the sourcing lifecycle
Interface with key stakeholders to align sourcing strategies with business requirements
Provide category expertise and project management skills for all procurement initiatives
Provide input into strategic decisions that affect the functional area of responsibility
Participate in Supplier selection and sourcing decisions through the appropriate RFQ or RFP processes
Make recommendations to Management on the evaluated results of RFQs or RFPs
Provide key negotiation and commercial advice to the Supply Chain Management team and Head of Commercial
Interrogate pricing models, as required
Drive the cost reduction process such as value analysis, engineering and standardisation
Influence internal stakeholders around market trends, best practices and processes
Contract Management
Develop and use a standard suite of documentation relevant to the business
Advise, review and negotiate commercial aspects or provisions of contracts with legal assistance ensuring minimal commercial risk is imposed for Nando’s including extensions, re-negotiations and terminations of contracts
Work with the legal department in developing specific and generic contract provisions and SLAs
Implement standard operating procedures for all markets (commercial and procurement) to ensure Brand standards and guardianship
Work with the legal department in developing generic contract provisions including extensions, re-negotiations and termination of contracts
Contractor and Supplier Management
Manage the escalated day-to-day Supplier operations
Conduct Supplier reviews against agreed scorecards
Identify BBBEE organisations and potential development opportunities for Supplier development, with the aim of ensuring that Nando’s purchases from these organisations
Conduct Supplier selection in accordance with new BBBEE codes and ethical sourcing
Execute any agreed activities which may result from the outcome of the supplier review i.e. performance management, Supplier exit etc.
Develop action and contingency plans in line with the performance review
Regularly update, correct, and archive all required Supplier data
Stakeholder Management
Manage the commercial relationship with the Master Franchisees and Franchisees where required
Provide relevant support to Licensed Markets Master Franchisees, Franchisees and Procurement Team
Market Research and General Administration
Collect and analyse Supplier and Market information
Perform relevant benchmarking activities
Develop and assist in administering Supplier surveys
Continually develop subject matter expertise in the field
Perform any other administrative duties reasonably as requested by management that falls within the parameters of the role to prevent/resolve stock outages etc
Closing Date
2025/07/05
Reference Number
NAN250628-3
Job Title Supply Chain Customer Care Planner
Department Nandos Group
Job Type Permanent
Reporting To (Job Title) Grocery Operations Manager
Number of Positions 1
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Johannesburg
Nandos Casa Central Kitchen
Job Description
Nandos Group is looking for a Supply Chain Customer Care Planner who will be responsible for managing and coordinating all aspects of the export process to ensure the timely and efficient delivery of goods to international customers. This role involves liaising with various stakeholders, ensuring compliance with export regulations, and maintaining high levels of customer satisfaction. This role ensures our finished product is exported in full on appropriate timelines to meet customer PO’s.
Minimum Requirements
Education :
Degree or equivalent NQF level 7 qualification in Supply Chain/Logistics/Finance or relevant field
Experience:
3-5 years’ experience in and export Logistics environment and Stakeholder Management
Dynamix 365 experience
FMCG experience
Duties and Responsibilities
Plan and optimize loads in accordance with delivery dates, filling rates, and customer requirements.
Organize transportation (chartering & slot booking) according to needs.
Monitor the execution of deliveries to ensure compliance with delivery timescales.
Proactively alert relevant partners in case of any event, delay, or failure regarding service commitment and engage in the search for solutions.
Ensure the availability and compliance of all transport, billing, and customs documents.
Prepare and manage all export documentation such as shipping instructions, commercial invoices, packing lists, and certificates of origin.
Navigate customs regulations and duties, and prepare necessary paperwork.
Develop and maintain relationships through frequent communication, across all levels with key Suppliers, Casas and international markets in order to support the smooth provision of Logistics services across the organisation
Control the flow of communication, including new products, specials, general supply chain activity, etc. to all markets
Communicate with customers about the shipping process and any potential disruptions or issues.
Resolve any issues that may arise during the shipping process.
Monitor and manage costs associated with the export process to maintain profitability.
Contribute to continuous improvement to enhance work methods, results, and customer satisfaction.
Deal with 3PL to ensure all orders are delivered as per the metrics
Weekly submission of shipment trackers
Weekly update of Cargoes Flow
Closing Date
2025/07/05
Reference Number
NAN250628-2
Job Title Supply Planner
Department Nandos Group
Job Type Permanent
Reporting To (Job Title) Grocery Operations Manager
Number of Positions 1
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Johannesburg
Nandos Casa Central Kitchen
Job Description
Nandos Group is looking for a Grocery Supply Planner who will be responsible for the end-to-end Supply Planning function for the International Supply Chain (ANZ, North America, IBD). Ensures PO’s are placed appropriately, planning to ensure finished product suppliers can meet demand in full, so Nando’s delivers to required external service level agreements. This role involves developing and maintaining supply chain processes, analyzing data to improve efficiency, and working collaboratively with suppliers and internal teams to meet business goals.
Minimum Requirements
Education :
Degree or equivalent NQF level 7 qualification in Supply Chain/Logistics/Finance or relevant field
APICS/SAPICS Qualification
Experience:
3-5 years’ experience in a Supply Chain/Logistics environment
Microsoft Dynamix 3-5 years
Duties and Responsibilities
Monthly consolidating and placement of orders with suppliers within Dynamix
Weekly following up to manage inbound supply
Timely processing GRV’s
Develop and implement strategic global supply chain plans to ensure efficient operations.
Coordinate with vendors, suppliers, and logistics partners to ensure smooth supply chain operations.
Provides effective and timely feedback to the Logistics Managers regarding issues and opportunities
Works closely with the Marketing team to plan, analyse data, create forecasts around new product development and promotions
Undertakes any ad hoc projects, initiatives or tasks as directed by management
Work closely with Suppliers to improve service to the network
Participate in Carrier or Supplier Management processes and review and report on Supplier delivery and performance of forecast based on Service Level Agreements
Resolve any problems relating to the Supplier delivery
Monitor Carrier or Supplier compliance with Company policies or procedures
Drive the delivery of Supplier-related optimisation projects (e.g. develop export standard for the market, develop operational Service Level Agreement with Vector etc.)
Develop and maintain relationships through frequent communication, across all levels with 3PL staff, as well as relevant internal stakeholders
Act as support function to Logistics
Closing Date
2025/07/05
Reference Number
NAN250628-1
Job Title Groceries Operations Manager
Department Nandos Group
Job Type Permanent
Reporting To (Job Title) Head of Grocery Supply Chain
Number of Positions 1
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Johannesburg
Nandos Casa Central Kitchen
Job Description
Nandos Group is looking for a Groceries Operations Manager which will be accountable for leading the end-to-end supply and logistics planning process across Nando’s international markets (Australia, New Zealand, North America, and International Business Development), ensuring a 98.5% external service level is consistently met. This includes detailed demand and supply planning, overseeing inbound deliveries from suppliers and outbound shipments to customers, and ensuring all documentation is accurate and complete. The role is responsible for assessing market-specific regulatory changes, monitoring supplier performance, and holding regular SLA review meetings to address delivery issues and anticipate potential risks. This role is accountable for stock availability in line with demand, on-time fulfilment of order, and accurate payment processing in collaboration with Finance.
Minimum Requirements
Education :
Degree or equivalent NQF level 7 qualification in Supply Chain/Logistics/Finance or relevant field
Experience:
Demand/ Supply planning and forecasting Experience – 4-6 years
FMCG/ Food Services Industry Experience – 4-6 years
Logistics/ Warehousing Experience 3 – 5 years
Duties and Responsibilities
Work closely with Business Development and customers to obtain visibility of new or changed customer demand, including promotional or special event activity –
Review, Maintain and communicate rolling 12-month demand forecast with customers and internal stakeholders – Obtain monthly confirmation from customers for the demand plan for the upcoming 90 days and communicate with key stakeholders.
Integrate additional/new products into demand planning as required
Ensure that Outbound Operations are accurately and timely processed and KPIS are met – Investigate and resolve customer queries, and provide feedback to key stakeholders – Regularly monitor customer order performance (on-time & in-full) and address exceptions to improve performance
Assist Finance with the investigation and resolution of customer claims
Define, implement, and track Service Level Agreements (SLAs) with customers to ensure service expectations are met
Maintain accurate customer master data to ensure clean inputs for planning and reporting
Collaborate with the Supply Planner to develop and refine planning processes that support timely supplier deliveries
Review and update a 12-month rolling supply forecast, ensuring monthly confirmation and clear communication with suppliers
Integrate new product requirements into supplier planning processes to ensure readiness
Monitor supplier fill rates, analyze delivery performance, and identify optimisation opportunities
Lead investigations into supplier delivery issues and provide feedback to stakeholders
Resolve supplier-related claims in partnership with Finance & Administration
Define and manage SLAs with suppliers, track adherence, and address non-performance
Oversee inventory accuracy by ensuring Stock Control reflects actual stock levels across all locations
Manage the phasing in/out of new and old products across the supply chain
Generate weekly and monthly supply and demand forecasting KPI reports, and distribute to key stakeholders
Continually strive to improve supply and demand forecasting accuracy
Ensure that the delivery of outbound customer shipments and inbound supplier deliveries are fulfilled
Ensure all documentation is accurate and available on time for outbound shipments and inbound deliveries
Monitor progress of outbound customer shipments, provide customers with regular updates and resolve any delays
Monitor the progress of inbound supplier deliveries, provide internal stakeholders with regular updates and resolve any delays
Measure 3rd-party logistics (e.g., freight forwarders) against defined SLAs and implement continuous performance improvement initiatives
Review and maintain accurate target stock levels on the system for customer, supplier and internal stock locations
Ensure forecasting systems are correctly configured
Identify systems needs based on forecasted requirements
Maintain all master data including the updating of relevant parameters (warehouse)
Ensure system reporting capabilities are fit for purpose and updated
Ensure demand and supply planning processes are well documented, aligned with business objectives, and kept up to date
Ensure supply and demand forecast planning considers stock shelf life and minimises stock aging
Drive continuous improvement in forecast accuracy and operational responsiveness
Support the development, review, and maintenance of SOPs across the planning and logistics function
Lead and develop a high-performing team including a Customer Care Planner and Supply Planner
Provide clear direction, coaching, and feedback to support team capability and accountability
Support organisational change initiatives by guiding the team through new processes and system rollouts
We wish you all the best with your applications
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…
CLOSING DATE : 05 May 2026 at 16:00 NOTE : To apply, submit a completed…