SACAA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Legal Advisor: General Legal Advisory Services (Centurion)

Reference Number

SA-369

Description

PROVISION OF GENERAL LEGAL SUPPORT SERVICE

• Serve in SACAA Committees, and provide inputs on decisions, submissions and reports.
• Provide support to Technical Divisions in carrying out safety and security oversight functions, provision of legal guidance in the resolution of safety, security and technical matters, including certification, licensing, surveillance and resolution of safety concern.
• Assisting the Senior Manager: Legal and Aviation in analyzing exemptions and providing legal advice.
• Vet proposals for amendment of regulations and technical standards when delegated to by Senior Manager: Legal and Aviation Compliance.
• Perform any other function for Legal Department when delegated by the Senior Manager: Legal and Aviation Compliance.
• Provide any legal advice when assigned to do so.

DRAFTING OF LEGAL OPINIONS 

• Research and draft accurate and legally correct legal opinions.
• Recommend the course of action to be taken. 

LITIGATION PROCESS 

• Research the legalities pertaining to the matter and ensure that SACAA is protected against any legal risk that may arise.
• Coordinate, provide assistance to monitor and guide the external legal practitioners in the litigation matters.

DRAFTING OF CONTRACTS

• Draft, vet, interpret and advise on contracts to ensure compliance with relevant statutes and policies and to protect the interests of SACAA.

Requirements

Minimum Qualification

• B Proc or LLB; admitted as a Legal Practitioner (Attorney or Advocate) (successfully completed pupillage with a recognized advocates’ association)

Ideal Qualification

• LLM Degree, Diploma or certificate in Legislative drafting, or Contract Drafting or Constitutional Interpretation
• Legislative and/or Contract Drafting Diploma/Certificate

Experience

• 5 years – Legal Practitioner (Attorney or Advocate), relevant exposure to among others Interpretation of statutes, Administrative Law, Commercial Law, and Litigation 
• Post Admission experience

Closing Date: 28 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Inspector: Meteorology (Centurion)

Reference Number

SA-359

Description

ICAO Compliance Monitoring

• Monitors and evaluates aeronautical meteorological information, products, facilities, and systems to ensure continuous compliance with safety standards.
• Continuously monitors and evaluates the capacity and capability of the Air Navigation Service Provider (ANSP) to meet use requirements and safety objectives.
• Monitors and evaluates the corrective action plans implemented by the ANSP to effectively resolve safety concerns. 
• Monitors and evaluates the performance of aeronautical meteorological observing, communication, and remote sensing infrastructure networks.  
• Monitors and evaluates the performance of weather observation and remote sensing systems, such as weather radars, lightning detection networks, automatic weather observing systems, and web cameras.

Strengthened Safety, Security and Environmental Safety Oversight System

• Conducts routine and occasional inspections of aeronautical meteorological information, products, and services.
• Conducts regular and ad-hoc inspections of procedures, processes, and policies related to the provision of aeronautical meteorological products and services.
• Conducts regular and ad-hoc inspections of the infrastructure, systems, and tools used to provide aeronautical meteorological information, products, and services.
• Oversee the implementation of a competency assessment program for aeronautical meteorological personnel.
• Assesses aeronautical meteorological personnel qualifications and competencies against the set standards.
• Generates inspection reports based on the results of inspections conducted according to the master oversight surveillance plan (MOSP).
• Conducts post-inspection activities including writing reports and coordinating the development and implementation of corrective action plans.
• Assists in reviewing proposals for amendments to Standards and Recommended Practices (SARPs) and regional air navigation plans.
• Develops and continuously reviews inspection and audit tools, such as technical guidance materials, checklists, forms, procedures, and processes, to ensure effective oversight of aeronautical meteorological information, products, and services.
• Provides technical input to assist with responses to ICAO state letters received through the Department of Transport (DoT).
• Provides technical input to safety-related queries about aeronautical meteorological-related incidents and or accidents.
• Monitors safety risks in critical safety areas of aeronautical meteorological information, products, and service provision including related facilities, and systems.
• Makes recommendations to the aerodrome licensing forum regarding issues related to the oversight of aeronautical meteorology.
• Performs safety risk assessments for various facilities and operational activities related to aeronautical meteorology.

Stakeholder Engagement and safety promotion

• Works collaboratively with other departments within the CAA to enhance efficiency, quality, and safety.
• Conducts investigations into safety incidents to determine their root causes and implement measures to improve safety.
• Promotes safety by participating in safety awareness campaigns, programs, and projects.
• Delivers presentations to the aviation industry, service providers, and regulatory authorities as needed.

Sustained Good Governance and Organisational Effectiveness

• Maintains the QMS within the MET Department to ensure consistency and standardization with SACAA.
• Assists in addressing internal and external audit findings within the specified timeframes.
• Assists in preparing the quarterly and annual reports for the department. 

Requirements

Minimum Requirements

Education:

• National Diploma in Electrical Engineering (Light Current) or BSc in Meteorology/Atmospheric Science 

Ideal:

• BSc (Hons) degree in Meteorology/Atmospheric Sciences or BTech in Electrical Engineering (Light Current)

Experience:

• 5 Years’ experience as a:

• Aeronautical Meteorological Forecaster or
• Meteorological Technician, or 
• Weather Radar Technologist.    

Closing Date: 25 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Contact Centre Agent (Centurion)

Reference Number

SA-368

Description

Overall Purpose Of The Job

The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs).

Contact Centre – Client Engagement & Enquiry Management

• Handle 50–70 inbound calls daily, courteously and efficiently.
• Log and track all client interactions in the CRM until full resolution.
• Provide first-line information, clarifying client needs and directing more complex issues to specialist teams when necessary.
• Uphold agreed SLAs, ensuring every enquiry is responded to within the defined Service level standards.

Quality Assurance & Compliance

• Accurately record all customer interactions and adhere strictly to Contact-centre procedures.
• Meet or exceed internal quality-assurance benchmarks on every call.
• Monitor personal SLA adherence and proactively address any potential delays.

Customer Satisfaction & Feedback

• Project a professional, friendly image in every interaction, enhancing SACAA’s reputation.
• After each call, dispatch a brief customer-satisfaction survey and analyze responses to identify service-improvement opportunities.
• Collaborate with management to refine processes based on feedback and performance metrics.

Administration & Reporting

• Maintain comprehensive, accurate records of all discussions and correspondence.
• Interface seamlessly with internal departments—escalating unresolved issues and providing updates.
• Compile and analyze call-volume statistics and other performance data for management review.

Requirements

MINIMUM QUALIFICATION

• Grade 12 and National Diploma in Business Studies; Consumer Studies; Management Studies; Marketing or relevant equivalent qualification

IDEAL

• Degree in Business Studies; Consumer Studies; Management Studies; Marketing or relevant equivalent qualification

EXPERIENCE

• 2-3 years Call-center or Client-services  experience
• Prior exposure to CRM systems and quality-assurance frameworks would be advantageous

Closing Date: 23 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Administration Officer (Fixed-Term Contract) (Centurion)

Reference Number

SA-367

Description

GENERAL ADMINISTRATIVE FUNCTIONS

• Assist Management and the Department in managing the diary, coordinate and schedule departmental meetings and events using the organisation’s electronic tools.
• Prepare departmental documents and reports.
• Collate information for reports preparation.
• Package documentation required for meetings and other departmental engagements.
• Circulate required information and documentation throughout the department and keep accurate record thereof.
• Receive and relay documentation and information to applicable recipients in the department.
• Develop and maintain a proper filing system to ensure accurate retrieval of information as and when required.
• Screen, classify and record documents for easy access and tracking.
• Coordinate functions and meetings for the department.
• Provide administrative support with meetings and other departmental functions.
• Prepare and circulate minutes for departmental meetings.
• Update and circulate for approval information on departmental documentation as provided by the Subject Matter experts.
• Coordinate budget preparation and reporting on expenditure
• Process operation manuals and amendments.
• Arrange domestic and international travel by organising submission approval, allowances, and all travel related logistics.

OFFICE AND STAKEHOLDER MANAGEMENT

• Manage the control of all consumables and liaise with the Procurement Department regarding stock.
• Organise requests for assets, their delivery, allocation and management for the department.
• Track and monitor progress on projects and prepare reports thereon.
• Ensure appropriate communication within SACAA and with external clients.
• Promptly deal with telephonic, mailed enquiries or personal interactions.

Requirements

Minimum Qualification:

• Grade 12 with a Secretariat or Office Administration/ Management Certificate 

Ideal Qualification:

• Diploma in Office Administration/Secretary or Office Management 

Experience:

• 1-3 years Office Administration or Secretary

Closing Date: 18 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Flight Operations Inspector – High/Low (2 Years Contract) (Centurion)

Reference Number

SA-337

Description

PURPOSE OF THE JOB

To determine the operational level of safety that the prospective AOC holders can achieve and does in fact achieve in actual operations. Through evaluation (assess), monitor (conduct periodic and unannounced surveillance) of compliance to operations of an aircraft:

1. making recommendations regarding the issuance or amendment of the AOC and the associated operations specifications, and the operator’s competence to continue to exercise the privileges of the certificate.
2. making recommendations concerning any special conditions that, considering the investigation, may need to be imposed.
3. informing the operator of any deficiencies needing rectification; and
4. making recommendations concerning appropriate enforcement action.

SITE and AIRLINE INSPECTIONS

• Conduct follow-up on inspection reports to ensure that appropriate action has been taken in a timely manner;
• Submit reports on each inspection or investigation in the manner prescribed, and complete and process the applicable inspection forms;
• Investigate and report, as required, possible violations of the basic aviation law or related safety operating regulations and rules;
• Continuously review the operator’s pertinent documentation (e.g. operations and training), company policies, operating instructions and information to staff and system of amendments to determine whether they are accurate and made available in a timely manner to persons requiring their use;
• Keep appropriate CAA inspectorate staff informed on all aspects of the current operation and projected developments in the company including changes in executive personnel, in assigned responsibilities and in the operator’s organization in general;
• Conduct qualification, approval and supervisory activities with respect to personnel proposed as designated examiners by an operator; and

PROPOSALS and REVISION of STANDARDS

• Proactively research, develop, and propose the specific standards to be applied in the area of operators’ operations.

COMMUNICATIONS and SAFETY PROMOTION

• Project a satisfactory image of the SACAA to all stakeholders.
• Provide industry feedback to the Authority.
• Promote Aviation safety by proposing improvements in operational requirements.

Requirements

Minimum Qualification:

• Grade 12 plus hold or have held Commercial Pilot License or Airline Transport Pilot License

Ideal Qualification:

• Commercial Pilot License with Frozen ATPL

Experience:

• 1500 hours as a pilot or pilot-in-command of civil or military air transport aircraft ATPL (A) for Part 121 OR 
• 1000 hours as a pilot or pilot-in-command of civil or military air transport aircraft CPL (A) for Part 135

Closing Date: 18 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful

Service Desk Agent (Centurion)

Reference Number

SA-366

Description

OVERALL, PURPOSE OF THE JOB

To provide exceptional first line technical support to end-users by resolving IT issues efficiently and effectively. The role encompasses managing the helpdesk, attending to incoming calls, and conducting client satisfaction survey and contribute   to the overall improvement of IT services within the organization.

Service Desk

• Manage incoming support requests via phone, email, and ticketing system.
• Prioritize, categorize, and log incidents and service requests accurately.
• Provide first-level technical support and troubleshooting for hardware, software, and network issues.
• Escalate complex issues to higher-level support teams as required.
• Monitor and manage service desk performance metrics.
• Contact clients to update them on the status of their queries logged and follow-up with technicians to make sure the SLA is met as far as possible.

Operations

• Contribute to the development and improvement of helpdesk processes and procedures.
• Participate in knowledge transfer and training sessions.
• Maintain up-to-date knowledge of IT systems, applications, and infrastructure.
• Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Adhere to security policies and procedures.
• Identify and report potential security threats or vulnerabilities.
• Assist in security awareness campaigns.

Customer Service

• Deliver excellent customer service by providing timely and effective support.
• Build strong relationships with customers and foster a positive user experience.
• Manage customer expectations and communicate clearly and professionally.

Knowledge Base

• Contribute to the creation and maintenance of the knowledge base.
• Provide accurate and up-to-date information to users.
• Leverage the knowledge base to resolve incidents efficiently.

Administration

• Manage and maintain IT equipment and inventory.
• Perform routine administrative tasks related to the helpdesk.
• Generate reports and statistics as required.
• Perform other duties as assigned.
• Participate in IT projects as required.
• Provide technical support for project implementations.
• Assist in testing and deployment of new IT systems or applications.

Requirements

EDUCATION

MINIMUM

• National Higher Certificate in ICT or related equivalent NQF 5 Certificate

IDEAL

• National Diploma in IT and ITIL Foundation and A+ or N+. 

EXPERIENCE 

• 2 years IT Service Desk or IT Administration Experience

Closing date: 18 July 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Testing Standards Officer Pilot (Midrand)

Reference Number

SA-310

Description

PURPOSE OF THE JOB

• Responsible for ATO approval and oversight.
• Responsible for FSTD oversight and approval.
• Review and approval of Syllabi and Curricula.
• Responsible for licensing standards and regulations for all aircrew licenses; oversight of Designated flight examiners, Radio telephony Examiners and Language proficiency examiners; approval and oversight of examination centers.
• Monitor the conduct of pilot instructors and designated examiners.
• Submit memos to LAC for further investigation or enforcement action against instructors and examiners.
• Conduct and participate in review boards for the designation and redesignation of pilot instructors and designated examiners.
• Respond to queries regarding crew licensing, instructors, designated examiners, training or assessment from industry and the Authority.
• Provide technical assistance to other states, industry and licensing office.
• Participate in national seminars, conferences and workgroups related to flight instructors, designated examiners or inspector duties.
• Maintain procedure documents related to TSO inspectors for flight crew instructors or designated examiners

CATS and CAR Development

• In co-operation with Managers: Licensing and Examinations- Develop and implement Civil Aviation Regulations (CARs) and Civil Aviation Technical Standards (CATS) for the Civil Aviation Regulations Part 61, 62, 63, 68, 69 ,71,72 in compliance with the Standards and Recommended Practices of ICAO Annex 1.

Operational Management

• Conduct audits and inspections as per SACAA Procedures to establish compliance.
• Conduct oversight on the activities of designated flight examiners, Radiotelephony examiners, Language Proficiency examiners and flight instructors.
• Make relevant recommendations pertaining to safety management systems.
• Investigate regulatory non-compliances and recommend remedial or enforcement measures.
• Provide factual reports of audits and inspections conducted on the training organisations.
• Monitor and follow up on the implementation of corrective action and the closure of action within allocated time frames.
• Facilitate approval, and their maintenance with respect to Training and Procedures Manuals.
• Support the Licensing Administration function within SACAA, including the assessment of applications, against legal requirements in accordance with the provisions of the Civil Aviation Regulations 2011, Parts ,61, 62, 63, 68,69 and 71.
• Investigate and recommend action to the Director on any deviations from requirements.
• Introduce adequate measures to enable SACAA to effectively carry out its mandate of Safety and Security Oversight.
• Update and amend all documentation, checklists, and procedures to ensure compliance with the regulations.
• Review applications for the accreditation of military experience.
• Review applications for the conversion of validation for foreign licences where directed.

Support to PEL Sections and Departments

• Provide technical and investigation support to LAC department on enforcement issues.
• Recommending the approval /denial/ withdrawal of exemptions, AMOCs and special approvals.
• Provide technical design support to PEL FSTD and ATO inspectors.
• Provide technical design support to the Exemptions and Regulatory Development section.
• Provide technical support to AIID regarding the investigation of accidents and incidents.
• Provide technical support to the General Aviation department.
• Provide other technical support as directed by the relevant line manager.

Design of Training and Testing Standards

• Design and develop test standards and examination items for flight crew training and testing.
• Design and periodically review the curricula and syllabi of flight crew licence and rating training and examinations.
• Develop and implement standards for licensing administration that ensures adherence to requirements.
• Develop technical guidance material for flight crew training and testing.

Communications and Safety Promotion

• Project a professional and positive image of the SACAA to all stakeholders. Provide industry feedback to the Manager

Industry Liaison and Client Service Standards

• Participate with industry through workshops and conferences in the development of:
• – Practical examination/testing/training standards
• – The oversight system to portray a positive image of the SACAA
• Liaise with industry to record problem-solving solutions and convey knowledge to the industry to allow for the improvement of standards.
• Resolve customer issues while abiding by regulations and internal policies.
• Communicate with industry participants by publishing AIS document and PEL notices.
• Contribute to the content of the PEL web pages.

Requirements

Minimum Qualification:

• Grade 12
• Commercial Pilot License with Grade II Instructor Rating issued under Part 61 or equivalent SA Air Force Flight Instructor Rating Category B

Ideal Qualification:

• Airline Transport Pilot Licence with Grade I Flight instructor rating or SAAF Grade A Instructor with sound knowledge of training and training administration.

Experience:

• 300 hours

Closing Date: 24 February 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

Click here to apply

We wish you all the best with your applications