Shoprite Jobs

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Field Services Engineer II

Closing Date
2025/08/06
Reference Number
SHO250730-3
Job Title Field Services Engineer II
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Louis Trichardt
Purpose of the Job
To ensure continuous IT infrastructure service delivery for end-user computing environments by managing installations, resolving incidents, and coordinating with infrastructure vendors. The role supports both store and office environments, ensuring optimal uptime and performance of endpoint devices.

Job Advert Details
Job Category IT
Job Objectives
Incident Management

• Respond to and resolve incidents involving end-user and store devices within SLA timelines.
• Provide second-line telephonic and remote support.
• Escalate unresolved issues and manage user expectations professionally.
  Device Setup and Configuration
• Install, configure, and maintain endpoint devices including desktops, POS systems, and peripherals.
• Reload and configure software on endpoint devices.
• Ensure data integrity and security during installations and updates.
  Infrastructure Coordination
• Manage third-party vendors for cabling, UPS, voice, data, and endpoint installations.
• Coordinate new store openings and IT infrastructure rollouts.
• Liaise with business units to schedule maintenance and installations.
  Network and Cabling
• Install and test IT network infrastructure including cabling and network points.
• Maintain and update hardware and network reports.
  Professionalism and Confidentiality
• Maintain a professional appearance and attitude; engage effectively at all organisational levels.
• Uphold confidentiality, especially when working in executive environments.
• Required Skills and Attributes
• Strong troubleshooting and problem-solving skills.
• Effective verbal and written communication.
• Ability to work under pressure and manage multiple priorities.
• Detail-oriented with a commitment to service quality.
• Willingness to travel and work flexible hours as needed

Qualifications
Certifications in IT support or networking (e.g., CompTIA A+, CompTIA N+, Cisco) are advantageous

Experience
Experience with endpoint device installation and network infrastructure.

Minimum of 2–3 years in IT field support or a similar role

Knowledge and Skills
Familiarity with vendor management and SLA compliance.

Software Systems Engineer

Closing Date
2025/08/01
Reference Number
SHO250725-2
Job Title Software Systems Engineer
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
We are seeking an experienced and highly skilled Senior Commerce Programmer to join our team. The ideal candidate will have extensive knowledge of e-commerce technologies, platforms, and development practices. He/she will work closely with the eCommerce Delivery Manager, technical team, and designers to develop and enhance our e-commerce platform. The successful candidate will be responsible for development and implementing various e-commerce features and functionality to ultimately to ensure great customers experience.

Job Advert Details
Job Category IT
Job Objectives
Analyse and understand business requirements in the context of the current business environment in conjunction with Product Manager, Business Analysts and Solution Architects.
Collaborate with other developers and team members to ensure proper code management and follow development best practices, including version control, code reviews, unit testing and necessary technical documentation.
Ensure the e-commerce platform meets all performance requirements and is scalable, secure, and reliable.
Integrate third-party APIs and services to streamline the flow of data and information between the e-commerce platform and other systems.
Stay informed about emerging e-commerce technologies and industry trends and recommend improvements to the platform accordingly.
Work with business stakeholders to understand business requirements and analyse and translate these into fit-for-purpose, robust and scalable solutions.
Configuration and creation of technical components and services required to deliver online customer facing features
Provide active technical advice to the team, IT and mentoring of development team
Qualifications
Diploma /Degree in Information Systems / B.Sc Computer Science (or similar) (Desirable)
Matric with experience equal to three times the number of years study specified (Essential)
Experience
5+ years of experience in e-commerce web development
5+ experience with Cloud Solutions such as Azure or AWS
Experience integrating with third-party APIs and services such as payment gateways, shipping providers, and social media platforms.
Experience with B2B eCommerce (desirable)
Knowledge and Skills
5+ years Knowledge and skill with in distributed source control systems, like BitBucket
5+ years Knowledge and skill with JSP, JavaScript, XHTML, HTML5, CSS, Java 8 Object Orientation Programming, Angular JS 4 and Type Script
Expertise in e-commerce platforms such as SAP Commerce Hybris
Strong knowledge of Java and JavaScript, and other related web technologies.
Solid understanding of database architecture and design, including SQL
Ability to work independently or collaboratively with a team, as needed.
Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Strong problem-solving skills and attention to detail.
Ability to work within a fast-paced environment with changing priorities and deadlines.

B2B eCommerce Product Owner

Closing Date
2025/08/01
Reference Number
SHO250724-3
Job Title B2B eCommerce Product Owner
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brakenfell, Cape Town
Purpose of the Job
The Product Owner II is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns products of varying complexities, engaging and collaborating with product management to execute the product vision, strategy and roadmap.

Job Advert Details
Job Category IT
Job Objectives

• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning and keeping program management informed of progress in achieving team PI objectives.
• Continuously refine and sequence the product backlog:
  o Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
  o Ensure all user stories are written and that each user story has acceptance criteria.
• Provide visible, transparent and clear direction, ensuring the development team is clear on priorities:
  o Provide clear solution direction to the agile team.
  o Apply economic decision making.
  o Sequence user stories based on team PI objectives.
  o Balance PI objectives with local team requirements.
  o Ensure team backlog readiness for next iteration.
  o Include the team in backlog refinement.
• Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups and system demos.
• Track progress towards the release of a product
• Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
• Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey.
• Provide input and support into the strategic customer experience improvements that help drive customer acquisition, customer retention and conversion.
• Actively promote and advocate product features and customer-first product design.
• Adhere to and improve customer service levels across businesses and service.
• Provide integrated reporting and feedback

Qualifications

• Degree in Business, IT, Engineering, Marketing or a related field – (essential).
• Certified Product Owner / certified SAFe Product Owner – (essential).

Experience

• +4 years’ experience in a Product Owner role, working in an agile team with proven success launching new product features and translating business strategy and analysis into successful consumer products – (essential).
• Experience collaborating across multi-disciplinary teams to deliver projects – (essential).
• Strong understanding and experience with analytics and big data – (essential).
• Commercial experience in digital led business development environment – (essential).
• Customer user and loyalty experience – (essential).
• General marketing or retail experience – (desired).

Knowledge and Skills

• Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (essential).
• Exposure to the African digital market and customers – (desired).

Marketing Campaign Manager

Closing Date
2025/08/08
Reference Number
SHO241009-2
Job Title Marketing Campaign Manager
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
An exciting opportunity exists in the Marketing team for an individual who is ready and able to initiate, support, coordinate, manage, and report on key marketing projects. Aligning with the brand strategy, to ensure sustainable markets and continuous customer growth.

Job Advert Details
Job Category Marketing
Job Objectives
1.Brand Strategy Implementation
Develop, plan, implement and track the annual brand strategy for a specific portfolio.
Research the customer market on an on-going basis to ensure relevance of communication.
Have a thorough understanding of the media within a specific division to ensure that communication reaches the relevant target market effectively.
Consistently research current economic trends and the impact thereof on brands.
Measure the effectiveness of the marketing plan through continuous analysis and reporting.

2. Alignment of Communication & Advertising
   Align all communication and advertising endeavours with the annual Brand strategy in terms of the look, feel, price and product offering.
   Ensure that all media selections are efficient and in line with the brand strategy.
   Coordinate and participate in promotional activities.
   Manage and coordinate the day-to-day marketing / advertisement activities of the portfolio.
3. Campaign Management
   Manage campaign budgets to ensure that spend is tracked and delivers return on investment.
   Analyse historical sales information and strategically plan promotions to ensure that timing and effectiveness are maximised for the business.
4. Relationship Building
   Foster a sustainable relationship with internal business clients / stakeholders and brand agencies.
   Act as liaison between the internal client and agency during project briefings and implementation.
   Provide briefings to agencies that are of high quality and ensure that all endeavours support the marketing and business strategy.
   Plan and implement national campaigns against deadlines and costs.
   Provide and receive continuous feedback regarding the execution of advertising collateral

Qualifications
BCom (Marketing) or similar qualification

Experience
Marketing Campaign Management experience 4 – 6 years
Retail Experience 3+ years
Campaign Coordination (e.g. advertising) 2 – 3 years
Responsible for managing budgets and reporting
Analytics

Knowledge and Skills
Marketing principles and practices. Presentation skills – creative and analytical skills.
Excellent Communication skills (Verbal and Written)
Excel advanced
Project/ Campaign Management skills
A fast and enthusiastic learner with a passion for making things happen
Excellent teamplayer – building a positive team.

Stock Administrator

Closing Date
2025/08/06
Reference Number
SHO250723-3
Job Title Stock Administrator
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Montague Gardens
Purpose of the Job
A vacancy exists for a Stock Administrator within our Meat Market Division. This role is not Office based. The ideal candidate will oversea and be responsible for the overall administrative functions at our Commercial Cold Storage in Brackenfell. Main responsibilities / functions of the job: 1. Stock Sheet reports with average weight checks 2. Receiving of stock correctly at cold store (GRV contains cartons+weight) 3. GRV Hit Rate 4. Expiry date reports 5. Delivery booking slots with cold store and supplier 6. Check bulk stock drop compared to release 7. Check stock sheet cases booked out and ensure they match the release 8. Spot check delivery notes weekly to ensure correct weights and prices are charged 9. Pallet utilisation and stock rotation 10.Investigate weekly claims 11.Slow moving items with large volumes 12. Create delivery notes on excel

Job Advert Details
Job Category Retail
Job Objectives The ideal candidate will be responsible for:

Receiving

1. Match Delivery note detail (product, quantity) to Cold store Goods receive vouchers
2. Send through if applicable invoice along with proof of delivery to relevant parties for payment
3. Assist Creditors with receiving documents

Issuing of stock

1. Follow up and correct delivery notes issues.
2. Help planning on emergency orders
3. Do random checks on delivery notes to control average weights charged
4. Load weekly prices and control weekly prices to stores

Balancing of stock

1. Setup weekly recons on Issuing vs Goods received stock
2. Maintaining of weekly stock sheets
3. Weekly controls and check points
   Qualifications Essential:
   Grade 12 or relevant courses is advantageous
   Experience Essential: Min 5 year’s experience within the below functions:

• Administrating stock
• Microsoft Office & Excel
• Distribution of virtual stock
• Preparing stock orders for dispatch
• Receiving administration experience
• Quality Control to ensure correct orders
  Knowledge and Skills
  Desirable – SAP knowledge would be advantageous – Strong Excel Skills – Good communication skills – Problem solving – Attention to detail and accuracy with figures – Ability to work and communicate well within a team

Click here to apply

We wish you all the best with your applications