Broadband Infraco Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

SENIOR MANAGER KEY ACCOUNTS

Key Responsibilities:

Reporting to Senior Manager: Business Development, the incumbent will:

• Develop account plans for assigned portfolios.
• Strategic sales management by driving sales growth.
• Implementation of sales strategy.
• Lead internal engagements for translation of customer needs.
• Foster and manage multi-stakeholder complex relationships and project manage internal stakeholders.
• Manage revenue generation processes.
• Prepare and present targeted proposals.
• Retention of existing customers.
• Ensure that pricing approval processes are adhered to.
• Execution of complex tender proposals.
• Ensure that all legal required documents are submitted by customers.
• Manage internal and external stakeholder.
• Management for revenue generation.
• Liaise with billing and admiration on verification of invoices and collection of outstanding monies.
• Submission of all relevant documents to trigger billing.
• Monitor and track client performance and report accordingly.
• Provide inputs and present to cross functional forums.

Qualifications and Experience:

• Minimum 3 years Bachelor’s degree or National Diploma in Commerce or Business Management.
• Minimum 6 years sales experience with at least 3 years in dealing with complex accounts where there are multiple role players within the account as well in the field of Engineering.
• Minimum 3 years Telecommunications related experience.
• Minimum 3 years’ experience of working with submarine cable landing system (e.g WACS – West Africa Cable System)
• Proven customer service affinity.

Applications and a comprehensive CV to be e-mailed to careers@infraco.co.za

Enquiries should be directed to Mr. Emmanuel Phogole – Contact Details: 011 235 1816 (Office Hours).

TECHNICIAN (DURBAN)

Key Responsibilities:

Reporting to the Supervisor: Operations and Maintenance, the incumbent will:

• Be required to engage in the processes of operating and maintaining the network
  infrastructure in terms of uptime, reliability and sustainability.
• Execute regional Preventative Routine and Planned Maintenance plans.
• Installation, commissioning and adherence to quality standard and compliance of newly
  installed equipment and outdoor infrastructure to all Broadband Infraco standards and
  specifications.
• Must have in depth theoretical and practical knowledge and understanding of optical
  fibre, transmission equipment, AC/DC power systems, air conditioning/cooling systems,
  IP configuration, environmental alarms monitoring systems, advanced analytical skills
  for the analysis of faults, the interpretation of test results, and the provisioning of
  optimum solutions.
• Must be willing to work long hours.

Qualifications and Experience:

• Candidates must have BTech/BEng, S4/T3 National Diploma or N6 National Diploma in Electrical Engineering (HC/LC) or equivalent.
• Registration with ECSA will be an advantage.
• Minimum 3 years’ experience in the telecommunications industry, particularly in network maintenance. Alternatively, previous internship with BBI will be considered.
• Have in-depth theoretical and practical knowledge and understanding of: Fibre optic. Transmission equipment. IP configuration. AC/DC power systems. Environmental alarm monitoring systems. Test equipment (OTDR, OLTS, etc.). Fusion splicing. Interpretation
  of test results and the provision of optimum solutions.
• Microsoft Office 365, strong in applications like Word, Excel, PowerPoint, and Outlook.
• Be familiar with ITU-T Standards.
• Valid driver’s licence is a requirement.

Applications and a comprehensive CV to be e-mailed to careers@infraco.co.za

Enquiries should be directed to Mr. Kingsley Moyakamela – Contact Details: 011 235 1710

Closing Date: 14 August 2025

NOC SHIFT TEAM LEADER 

Key Responsibilities:

Reporting to the Supervisor: NOC, the incumbent will:

• Directly team leads the Broadband Infraco NOC shift team.
• Generate shift incident reports to be sent to the NOC Supervisor.
•  Proactive surveillance of network alarms and strict adherence to Broadband Infraco fault management process.
•  Liaising with Broadband Infraco Maintenance team and 3rd party service providers to ensure speedy resolution of network failures.
• Ensure proper shift handover and proper reporting of incidents.
• Act as the first contact to the NOC Supervisor/ Manager during shifts.
•  Keep the customer informed as to progress on fault resolution during unplanned and planned outages.
• Ensure strict adherence to Broadband Infraco Network Operations processes to safeguard the integrity and availability of the network.
• Invoke escalation process according to Service Level Agreements (SLA) and
  escalation matrix

Qualifications and Experience:

• National Diploma in Electrical Engineering or Computer Systems Engineering.
•  The candidate must have equivalent skills and experience on Telecommunication Network)
• Courses in specific products e.g. SDH, DMWM
•  Experience in the field (approximately 2 years) to understand the inter-connectivity of the various elements of network in the physical layer.
• Ability to explain to Technicians on site required actions and identifications of components at a detailed level.
• Experience in using diagnosed software and understands the IP Network.

Applications and a comprehensive CV to be e-mailed to careers@infraco.co.za

Enquiries should be directed to Mr. Kingsley Moyakamela – Contact Details: 011 235 1710 (Office Hours).

Closing Date: 14 August 2025

Click here to apply

We wish you all the best with your applications