Head of Communications

Location: Head Office Pretoria
Reference: PPSA 01/06/2025
All–Inclusive Package: R 1 494 900.00 – R 1 787 328.00 per annum

Role Overview:
The Head of Communications position reports to the Public Protector and will be responsible to serve as the official voice and representative of the organisation both internal and external. This role provides a crucial strategic role in creating and maintaining a positive public image for the institution.

Qualifications and Experience: Qualifications and Experience:
Minimum Requirements:

• A 3-year qualification in Communications, Law, Journalism, Public Relations,
  Public Administration, Social Sciences or equivalent.
• A minimum of 8 years relevant experience with 5 years of middle
  management experience of which 3 – 5 years must have been in the
  role of Spokesperson.
• Experience in strategic communication and stakeholder management is a
  requirement.
• A valid driver’s license and willingness to travel.

Attributes:

• Respect • Transparency and • Accountability • Courtesy
• Team player • Integrity

Skills, Competencies and Knowledge:
Communicating the organisation message:

• A dynamic, driven, outcomes oriented individual with excellent communication
  and interpersonal skills.
• Ability to identify issues relevant to the Institution and the ability to write to an
  excellent standard.
• Advance knowledge and ability to write.
• Excellent organisational and analytical skills are essential, along with Computer
  Literacy.
• Ability to communicate in more than one language is preferred, whilst the ability
  to work under pressure and meet deadlines is vital.
• Media savvy and be comfortable on camera or in interviews.
• Be prepared to work long and irregular hours, be committed to the principles,
  policies and programme of action of Public Protector South Africa and have a
  positive, attitude.
• A systematic self-starter who displays excellent attention to detail, takes
  initiative and strives to improve own performance.
• Advance knowledge and experience in crisis management.

Duties and Responsibilities

Strategic Leadership

• Provide strategic leadership to the Communications and Outreach unit.
• Ensure effective budget management for the Communications and
  Outreach unit.
• Ensure the development and implementation of Outreach strategy and
  programmes.
• Monitor the impact of outreach programmes.
• Ensure brand, marketing and PR strategies are integrated and support
  long-term organisational vision.
• Provide Leadership in the planning and execution of marketing campaigns

Communication

• Articulate the organisational goals, values, mission and policies to the public.
• Ensuring consistency in messaging across different media and audiences.
• Provide support to the Public Protector and facilitate faster and improved
  service delivery through media engagement strategies and stakeholder liaison.
• Drive issues through communication and maintain professional relationship
  with the media.
• Represent the organisation during crisis or emergencies.
• Deliver clear, calm and strategic messages to protect the organisation`s
  reputation.
• Correcting misinformation and managing public perception.
• Occasionally communicating with employees and stakeholders to keep them
  informed about the organisational changes, updates or initiat

Media Relations

Participate in planning and management meetings to advise on communication
and media imperative

Serve as a liaison between the organisation and journalists.

Proactively identify issues that require the Public Protector’s intervention.

Analyse and advise on possible plan of action management.

Daily media monitoring and analysis in order to respond intelligently and rapidly
to issues that affect the Public Protector South Africa.

Plan and facilitate quarterly media briefings or conferences.

Conduct research for the Public Protector on issues pertaining to the mandate
of the organization.

Organise and prepare the Public Protector for media interviews/Conferences.

Prepare media statements as and when required.

Prepare the Public Protector speeches.

Handling media inquiries and providing statements, interviews and press
releases.

Stakeholder Management

• Establish credibility and trust with the public, stakeholders and media through
  transparent and effective communication.
• Build relationships with domestic and international stakeholders, manage
  media relations, and ensure an accurate response to

Enquiries: Ms Zandile Luthuli, at Tel: (012) 366 7031

Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

All successful candidates will have to undergo security clearance and vetting.

The Public Protector South Africa reserves the right not to fill the vacancies

Applications must be accompanied by a covering letter with a detailed CV, three (3) contactable references, recently certified (within six (6) months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License and ID document.

Applications not complying with the above will be disqualified.

Correspondences will be limited to the short-listed candidates. Should you not be contacted within two (2) months, please consider your application to be unsuccessful.

The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representativity (race, gender and disability).

Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representativity in the Institution.

To The T Recruitment (Pty) Ltd has been appointed for response handling for the above positions.
Applications quoting the relevant job title and reference number on the subject line must be submitted to the following email address: applications@tttrecruitment.co.za

CLOSING DATE: 15 August 2025 at 16:30

We wish you all the best with your applications

We wish you all the best with your applications