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Senior Manager – Roaming Sales
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Job Description
The Senior Manager will be a key member of a highly skilled team of technical and commercial experts responsible for overseeing Bayobab’s Communication Platforms business. This role focuses on the commercial management of International Wholesale Mobility services, specifically International roaming, ensuring these services deliver maximum financial value to Bayobab and MTN Operating companies (OpCos), while maintaining exceptional service quality.
The Senior Manager will ensure strong alignment across business units, enabling OpCos to benefit from centralized control, streamlined management, and optimized pricing strategies.
The Senior Manager will also proactively contribute to Bayobab’s transition to next-gen communication platforms, supporting the integration of services such as CPaaS, IoT, and API monetization where applicable.
Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
The Senior Manager – Communication Platforms Roaming Sales is responsible for leading the commercial success of Bayobab’s Communication Platforms Business line, with a focus on international Roaming. This role ensures the delivery of high-value services to MTN Operating companies (OpCos) and external partners, while driving revenue growth, creating affordability, operational efficiency, and strategic alignment across the Group.
Key Responsibilities
Leadership & People Management
- Foster a positive, high-performance work environment that empowers team members to grow and excel.
- Provide mentorship, guidance, and leadership to ensure team alignment with strategic goals.
Commercial Strategy & Execution
- Lead the execution of Bayobab’s Communication Platforms strategy within International Roaming.
- Own and manage the roaming heat map, Group arrangements, and partner negotiations.
- Maintain strong relationships with key customers and partners to meet pricing, volume, and quality targets.
- Oversee the full lifecycle of Mobility Services, including account management and sales execution.
- Govern all commercial activities including pricing agreements, marketing initiatives, and sales deals.
Financial & Operational Oversight
- Contribute to financial planning and KPI setting for Communication Platforms services.
- Monitor and report on commercial performance, identifying gaps and implementing corrective strategies.
- Ensure accurate reconciliations and revenue collections from OpCos.
- Drive improvements in the quote-to-cash cycle, including billing, collections, and settlements.
Strategic Alignment & Market Leadership
- Define and adapt strategies to sustain Roaming revenues and reduce costs.
- Ensure Bayobab remains competitive through continuous evaluation of market pricing and carrier offerings.
- Collaborate with other wholesale business units to strengthen Bayobab’s market leadership.
- Represent Bayobab at global conferences, customer visits, and industry workshops.
Compliance & Industry Engagement
- Stay informed on legal and regulatory changes across MTN territories.
- Ensure Bayobab’s readiness to respond to regulatory shifts affecting Roaming.
- Track global technology trends and standardization efforts relevant to Roaming.
Key Deliverables
- Communication Platforms Roaming Strategy & Roadmap
- Budget Planning – Revenue, Margin Growth & Cost reduction
- Expansion of Roaming Partnerships and Roaming footprint – via Bayobab’s Roaming Hub
- Negotiate discount Roaming and Roaming Hub agreements with Roaming Partners – create affordability, reduce roaming gaps & create opportunities for new products
- Contribution to Innovation Initiatives – Input into Bayobab’s roadmap for new revenue generating services (e.g., CPaaS, Sponsored Roaming, Multi-IMSI, 5G roaming).
- KPI Governance – Establish and manage clear KPIs across revenue, margin, volume, and footprint growth, supported by real-time dashboards or BI tools.
- Operational Excellence in Sales-to-Cash Lifecycle
- Data-Driven Insights for MTN Group
- Revenue Leakage Prevention
- Market Engagement & Brand Representation
Qualifications
Education:
- Minimum 4 Year Academic degree (in Engineering, Computer Science or Business Administration)
- Master’s degree in Engineering or Computer Science or in Business Administration as an advantage
- English, French and Arabic (as advantage)
Experience:
- 7+ years in relevant experience in the International Roaming space
- 5+ years managerial experience preferably within the Telecommunication industry
Competencies:
- Extensive knowledge and deep understanding of the International Roaming business in regards to latest industry trends and competitive landscape for minimum 7 years
- Understanding of GSMA standards (e.g., TAP, BCE, VoLTE, 5G Roaming) and key industry programs (e.g.,Open Connectivity, RAEX).
- Familiarity with CPaaS platforms, API exposure, and network monetization strategies (desirable).
- Effectively manage processes and solutions to maximize efficient work within his business unit
- Innovative thinking to identify whitespace opportunities, co-create services with partners, and enhance operational or commercial performance.
- Desire to provide inputs for new product development and management
- Strategic analytical thinking to create and execute International Roaming strategy
- Commercial acumen and financial competency
- Excellent negotiation skills with partners and Technology providers
- Ability to manage and communicate with key suppliers and customers in a multicultural, cross-border environment
- High communication and presentation skills to efficiently manage partners, customers and colleagues
- Strong computer literacy with Business Intelligence exposure for Insight generation.
- Technical and commercial report generation for senior management.
General Manager – Risk and Compliance Sanctions and Export Controls
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Job Description
MTN is operating in a complex and ever-changing business environment. This role will provide robust 2nd line assurance of the MTN business operating in, as well as being managed from, the MTN UAE office, as well as the MTN business in the region. There are currently ongoing operations in Afghanistan, Iran and Sudan, a fast-growing wholesale, sea cable and fibre operation, as well as MTN Group’s central Global Sourcing and Supply Chain (GSSC) operation, both head quartered in Dubai. The role will work with respective management teams in building a risk and compliance culture in the operations, through the Group R&C frameworks.
The role will also design, build, and operate a Partner and Trade Compliance (PTC) function within MTN Group Risk and Compliance. This is a strategically important function in three key areas;
- provide assurance that MTN’s key Business Partners as well as MTN itself are operating in accordance with regulations and expectations in the areas of ABC, Conflicts of Interest, Data Privacy, Economic Sanctions, Embargoes, Export Controls, and ESG (Subject Areas);
- act as a subject matter expert function and adviser in the areas of Economic Sanctions, Embargoes and Export Control; and
- be a single point of contact in managing MTN responses to Business Partner’s Subject Area Questionnaires.
The Partner and Trade Compliance (PTC) function will work for MTN Group Manco and all OpCos towards the successful design, implementation, and embedment of an adequate PTC framework intended to assure compliance with relevant laws, regulations, and requirements in the Subject Areas. This PTC framework shall in the MTN ecosystem be applied to MTN Group and its Group functions, MTN OpCos, entities majority owned by MTN such as FinCo, FibreCo and similar entities (to the extent MTN Group has management control).
We at MTN are a purpose and value-led organisation. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion
Responsibilities
The GM: Region, Partner and Trade Compliance will work towards the following objectives:
- Provide Group R&C 2nd line assurance on MTN OpCos in the region, currently MTN Afghanistan, MTN Irancell (high-level oversight), MTN Sudan, as well as MTN GlobalConnect and GSSC.
- Provide Group R&C 2nd line assurance on the Middle East Exit announced by MTN Group Aug 2020.
- Provide Group R&C 2nd line assurance on separation and other mega-projects as directed by management.
- Design an MTN Group wide, adequate and effective Partner and Trade Compliance framework for second line assurance of MTN compliance in the Subject Areas to be operationalised and rolled out to all MTN OpCos. This will be done in accordance with MTN Group Compliance Methodology and includes enabling a Compliance Universe, Compliance Risk Management Plans, Monitoring and Testing of controls.
- Be the Center of Excellence and Advisory officer to MTN Group Manco and all OpCos in all Subject Areas owned by Risk and Compliance. Act as cross-functional collaborative coordinator with the functional owners of the other Subject Areas, such as Conflict of Interest, ESG, etc to strive for MTN having a comprehensive best industry practice aligned approach
- Ensure and follow up on MTN awareness and accountability in Subject Areas owned by Group R&C by training and awareness sessions, oversight and monitoring
- Be the subject matter expert on sanctions and embargoes, international export controls, cross-border trade regulations, implementation of relevant export control business processes, and international export compliance.
- Be the focal point in the response to incoming Business Partner Compliance Questionnaires on Subject Areas. As such, represent MTN and coordinate the MTN response to inquiries from MTN Business Partners.
- Create and manage a program in requesting key Business Partners to respond to MTN Compliance Questionnaires on Subject Areas as well as initiate and oversee assessments of Business Partners’ Compliance Programs in Subject Areas, reviewing their adequacy and effectiveness
- Perform Sanctions and Export Control advisory Key Business Areas and Key Projects (Hyperscalers, cloud-based platform marketplaces, Hub & Spoke Delivery models, SAS, etc)
- Provide key Sanctions and Export Control regulation monitoring, Sanctions and Export Control risk analysis and Sanctions screening
- Be an MTN internal service provider of Due Diligence and Background checks of Business Partners and individuals (IAFS investigations and Supplier onboarding excluded)
Key Deliverables
- Partner and Trade Compliance Framework that is adequate and effective
- Group strategy on MTN Sanctions and Export Control position and risk appetite
- Business Partner Compliance Program with Questionnaires and Monitoring Methodology
- Updated and documented policies and procedures in Subject Areas owned by R&C
- Increased awareness on Partner and Trade Compliance initiatives and Subject Areas
- Effective handling of incoming Business Partner Questionnaires in Subject Areas
- Sanctions and Export Control Risk Matrix
- Reporting as required to Group ExCo, Group ERMCO, Group Compliance Steerco, and Group Risk, Compliance and Corporate Governance Committee
Role Dependencies
- Active and timely support from the MTN Policy Owners in Subject Areas
- Deep understanding of the MTN business strategy
- Understanding of the relevant legal environments
- Timely decision making and reporting
- Alignment of OpCo and Group risk and compliance initiatives
- Good communication and collaboration with Group Manco Executives and OpCo ExCo members as well as CxO levels in separated FinCo and FibreCo entities, as applicable
Qualifications
Education:
- Recognized 4-year tertiary degree in Law / Audit/ Risk Management
- Post graduate qualification (MBA/CA/Masters/PhD) will be an advantage
- International certification in Risk Management, Compliance, Ethics, AML, or similar area among the Subject Areas will be an advantage
- Admitted attorney / advocate / auditor will be an advantage
- Fluent in English, if coupled with French and/or Arabic will be an advantage
Experience:
- Minimum of 7 years’ experience in area of specialisation (cf. Subject Areas); with experience in supervising others
- Working in a medium to large international organization
- Working across diverse cultures and geographies (advantageous)
- Analytical work with high importance of accuracy
Capabilities:
- Analytical Thinker, Problem Solver, Operational Value Creator
- Culture and Change Champion, Supportive People Manager, Relationship Manager
- Results Achiever, Operationally Astute
Other:
- Regional and International travel obligations
General Manager – Data Centre Programme
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Job Description
Mission/ Core purpose of the Job
The General Manager Data Centre Programme will be responsible for the overall programme management of Bayobab Group’s data centre projects from inception to completion. Reporting directly to the CEO, this individual will lead the design, implementation, and optimization of data centres and ensure that all projects are delivered on time, within scope, and within budget. The role requires a highly strategic and results-driven leader capable of managing multidisciplinary teams, working with senior leadership, and influencing key stakeholders to ensure alignment with business objectives.
Responsibilities
Key Performance Areas:
Core, essential responsibilities / outputs of the position (KPA’s)
Project Leadership & Management
- Lead the planning, coordination, and execution of data centre projects, ensuring alignment with Bayobab’s overall business strategy and goals.
- Develop and maintain detailed project plans, timelines, and budgets for all data centre projects.
- Ensure the adherence to project management best practices, quality standards, and safety regulations.
- Identify and manage project risks, issues, and dependencies, providing timely resolution and updates to the CEO and other senior leaders.
- Monitor project performance and generate detailed progress reports for the CEO and other key stakeholders.
- Act as the main point of contact for all data centre project stakeholders, ensuring clear communication and understanding of expectations.
- Lead the integration of green building practices, energy-efficient technologies, and sustainability standards (such as LEED or BREEAM certifications) in the design and operation of data centres.
- Continuously explore and implement innovative solutions for data centre optimization, including advancements in cooling, security, automation, and energy management.
- Ensure data centre initiatives are in line with corporate finance and capital allocation strategies.
- Ensure all data centre projects comply with industry standards, regulations, and certifications such as Uptime Institute Tier Ratings, ISO certifications, data protection laws, and security compliance standards (e.g., GDPR, HIPAA).
- Oversee the development of disaster recovery plans and ensure that data centre infrastructure is resilient and capable of maintaining operations during unforeseen disruptions.
Team Management
- Lead, mentor, and develop project teams, ensuring effective collaboration and high performance.
- Promote a culture of accountability and continuous improvement within the project team.
- Provide technical guidance and support to project managers and team members across multiple disciplines (engineering, IT, facilities, etc.).
- Coordinate with internal and external vendors, consultants, and contractors to ensure that project requirements are met.
Design & Implementation
- Oversee the design and construction phases of the data centre projects, ensuring that designs meet Bayobab Group’s operational, security, and energy efficiency standards.
- Collaborate with IT, engineering, and operations teams to develop and implement infrastructure solutions.
- Ensure data centre projects adhere to industry standards, regulatory requirements, and best practices in terms of power, cooling, connectivity, and security.
- Implement green initiatives and sustainable practices in the design and operation of data centres.
Budget & Resource Management
- Develop and manage project budgets, ensuring resources are allocated effectively and efficiently.
- Approve and manage procurement processes, ensuring all project materials, tools, and resources are obtained in a timely manner.
- Monitor costs and adjust project scope, timeline, and resources as needed to stay within budgetary constraints.
Stakeholder Engagement
- Liaise directly with the CEO and other executive leaders to provide updates, report progress, and escalate issues where necessary.
- Present business cases, budgets, and progress reports to key stakeholders, including the CEO and other senior leadership teams.
- Ensure stakeholder expectations are managed, and communication remains clear, transparent, and aligned with business objectives.
Role Deliverables
- Develop and execute a multi-year roadmap for Data Centre implementation and expansion, ensuring alignment with business growth objectives.
- Manage the CAPEX & OPEX Budget for data centre business deployment, optimizing OPEX and CAPEX efficiency while scaling revenue streams.
- Lead strategic engagements with hyperscalers, cloud service providers, AI/ML firms, and enterprise customers.
- Ensure timely execution of data centre deployment, expansion, upgrades, and service rollouts by driving a structured, milestone-based delivery framework.
Role Dependencies
- Relationships with key areas and resources across Bayobab
- Strategic direction and guidance from MTN Group
- The morale, effectiveness, and co-operation of all associated staff
Qualifications
Job Requirements
(Education, Experience and Competencies)
Education:
- Minimum 4-years bachelor’s degree in engineering, Project Management, Computer Science, or a related field.
- A master’s degree in project management, Business Administration, or a similar discipline is preferred.
- A PMP (Project Management Professional) or equivalent certification is preferred. LEED or other green building certifications are highly desirable.
- A certification in data centre management (e.g., CDCP – Certified Data Centre Professional) is also a plus.
Experience:
- A minimum of 10 years of experience in managing complex infrastructure projects and programmes, with at least 5 years focused on data centres.
- Experience managing complex data centre projects across diverse regions is an advantage, especially in markets where Bayobab operates or plans to expand.
- Proven experience in leading large-scale projects in data centre design, construction, and operations.
- Strong experience with project management methodologies, including Agile, Waterfall, and Hybrid models.
- Familiarity with industry standards such as Uptime Institute Tier Ratings, ISO certifications, and LEED for sustainability.
Competencies:
- Strong project management skills, including scope definition, risk management, scheduling, and resource allocation.
- A solid understanding of cybersecurity risks and best practices related to data centre infrastructure, ensuring that the design and operations align with data security protocols.
- Excellent leadership and team management abilities, with the ability to motivate cross-functional teams to achieve project objectives.
- Strong communication and interpersonal skills, with the ability to interact with all levels of the organization.
- Expertise in managing project budgets, timelines, and vendor relationships.
- In-depth knowledge of data centre infrastructure, including electrical, mechanical, and cooling systems.
- Experience in sustainable design and green building certifications.
- Strong analytical skills and attention to detail.
Other:
- Regional and international travel
- Ability to adapt to changing requirements of business
- Excellent Interpersonal skills
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